cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
-
Contact Email
-
Phone
-
Journal Mail Official
-
Editorial Address
-
Location
Kota adm. jakarta pusat,
Dki jakarta
INDONESIA
Warta Ardhia : Jurnal Perhubungan Udara
Published by Kementerian Perhubungan Republik Indonesia
ISSN : 02159066     EISSN : 25284045     DOI : -
Core Subject : Engineering,
Transportation
Warta Ardhia is an Air Transport Journal containing research, review related to evaluation policy and technological development with the scope of air transport, airport, aircraft, flight navigation, aviation human resources, flight safety and security. Warta Ardhia is managed by Civil Aviation Research and Development Center of Ministry of Transportation of The Republic Indonesia and published 2 (two) times a year, June and December.
Arjuna Subject : -
Articles 5 Documents
 1 
Search results for , issue "Vol 40, No 4 (2014)" : 5 Documents clear
Pengukuran Tingkat Kepuasan Pengguna Jasa Angkutan Udara Terhadap Kinerja Penanganan Bagasi pada Maskapai Penerbangan PT.X di Bandara Husein Sastranegara – Bandung Dina Yuliana
WARTA ARDHIA Vol 40, No 4 (2014)
Publisher : Research and Development Agency of The Ministry of Transportation

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1196.858 KB) | DOI: 10.25104/wa.v40i4.251.235-250

Abstract

Ground handling is the activity of the airline in term of service to passengers, baggage, cargo, and post, using certain supporting equipments for aircraft movement in the airport (origin and destination). This study aimed to measure the level of satisfaction (perception and expectation) of the passengers of airline X to its performance on baggage handling in the airport based on the attributes of service quality. Importance Performance Analysis (IPA) was used in the study and the results indicate that there are 4 attributes in Quadrant I which are the speed of ground handling operator when serving the arrival baggage of passengers, operator service in response of complaints, the punctuality for baggage claim schedule, and the guarantee of security of passengers’ baggage which are kept by the airline. The biggest value of gap is the security guarantee of passengers’ baggage (-2,52) and the value of CSI is 56,879% which means that the index of passenger satisfaction is at unsatisfactory criterion. Ground handling merupakan suatu aktivitas perusahaan penerbangan yang berkaitan dengan penanganan atau pelayanan terhadap penumpang berikut bagasi, kargo, pos, peralatan bantu pergerakan pesawat di darat selama berada di bandar udara (keberangkatan dan kedatangan). Tujuan penelitian ini adalah untuk mengukur tingkat kepuasan (persepsi dan harapan) dari penumpang Maskapai Penerbangan PT. X terhadap kinerja penanganan bagasi di bandara berdasarkan atribut-atribut kualitas pelayanan. Analisis data yang digunakan adalah Analisis Kepentingan dan Kinerja (IPA). Hasil Penelitian menunjukkan bahwa kuadran I terdapat empat atribut yaitu kecepatan petugas ground handling pada saat penanganan kedatangan bagasi penumpang, pelayanan petugas dalam menangani komplain, ketepatan waktu informasi pengambilan bagasi sesuai jadwal, dan jaminan keamanan bagasi penumpang yang dititipkan ke airlines. Nilai kesenjangan (gap) terbesar adalah jaminan keamanan bagasi penumpang (-2,52). Nilai CSI sebesar 56,879%, artinya indeks kepuasan penumpang pada kriteria tidak memuaskan.  
Pengaruh Kepadatan Lalu Lintas Penerbangan Pada Saat Taxi-Out Terhadap Konsumsi Bahan Bakar Pesawat Udara (Studi Kasus: Bandar Udara Internasional Soekarno Hatta) Minda Mora
WARTA ARDHIA Vol 40, No 4 (2014)
Publisher : Research and Development Agency of The Ministry of Transportation

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (866.808 KB) | DOI: 10.25104/wa.v40i4.217.215-222

Abstract

Dalam satu fase penerbangan dari bandar udara asal menuju bandar udara tujuan, pesawat udara akan mengalami beberapa fase terbang, salah satunya adalah fase taxi-out. Fase ini memberikan kontribusi yang cukup signifikan terhadap konsumsi bahan bakar pesawat udara, terutama ketika terjadi kepadatan lalu lintas pesawat udara karena waktu yang dibutuhkan pesawat udara untuk taxi-out menjadi lebih lama dari yang seharusnya. Penelitian ini bertujuan untuk menganalisis pengaruh kepadatan lalu lintas pesawat udara terhadap waktu taxi-out dan konsumsi bahan bakar di Bandar Udara Soekarno Hatta-Jakarta. Hasil perhitungan menunjukkan rata-rata 30% dari total jumlah penerbangan pada bulan Juli, Agustus dan September tahun 2014 mengalami keterlambatan keberangkatan karena terjadinya kepadatan lalu lintas pesawat udara pada saat taxi-out. Hal ini mengakibatkan kelebihan konsumsi bahan bakar pesawat udara sebesar 29% dibandingkan apabila pesawat udara dapat melakukan taxi-out dalam keadaan tanpa hambatan. [The Effect of Air Traffic Congestion on Taxi-out Time and Aircraft Fuel Consumption (Case Study: Soekarno-Hatta International Airport)] In a single flight, from the origin airport to the destination airport, the aircraft experiences several different flight phases, one of which is taxi-out phase. This taxi-out phase contributes significantly to aircraft fuel consumption particularly when air traffic congestion occurred due to the time needed in taxiing become much more longer than it should be. The aim of this research is to analyze the effect of air traffic congestion on taxi-out time and aircraft fuel consumption at Soekarno-Hatta International Airport. The results show that the average of 30% of the total number of flight in July, August, and September 2014 has been delayed due to air traffic congestion on taxi-out phase and it caused an increase of 29% on aircraft fuel consumption compared to uncongested taxi-out.
Pengaruh Fasilitas Bandar Udara Terhadap Kinerja Ketepatan Waktu Maskapai Penerbangan Zulaichah Zulaichah
WARTA ARDHIA Vol 40, No 4 (2014)
Publisher : Research and Development Agency of The Ministry of Transportation

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1180.126 KB) | DOI: 10.25104/wa.v40i4.219.223-234

Abstract

The airport plays an important role in air transport activity. The airlines carry out their activities of pre-flight and post-flight at the airport. The punctuality of flight schedule determined by the time that required in the process of pre- flight and post- flight of the airlines. This study aimed to determine the influence of airport facilities to the on-time performance of the airlines. The method of ANOVA (Analysis of Variance) was excercised in this study. Based on the results, it can be concluded that the facilities of origin airport have significant influence on the airlines’ on-time performance. This indicates that the airport facilities and performance have role and contribute in reducing the rate of delays in the scheduled flight departure. Thus, on-time performance assessment at each airport can be applied to manage the airport performance in supporting the operation of airlines. Bandar udara memiliki peran penting dalam aktifitas transportasi udara. Maskapai penerbangan melakukan seluruh kegiatan pre-flight dan post-flight di bandar udara. Ketepatan waktu jadwal penerbangan ditentukan dengan ketepatan waktu proses pre-flight dan post-flight maskapai penerbangan. Penelitian ini bertujuan untuk mengetahui pengaruh fasilitas bandar udara terhadap kinerja ketepatan waktu maskapai penerbangan. Metode yang digunakan dalam penelitian ini yaitu ANOVA (Analysis of Varians). Berdasarkan hasil penelitian diperoleh kesimpulan yaitu fasilitas bandar udara keberangkatan memberikan pengaruh yang signifikan terhadap kinerja ketepatan waktu maskapai penerbangan. Hal ini mengindikasikan bahwa kinerja dan fasilitas bandar udara memiliki peran dan berkontribusi dalam menekan tingkat keterlambatan jadwal keberangkatan pesawat terbang. Penilaian kinerja ketepatan waktu jadwal penerbangan disetiap bandar udara dapat diterapkan untuk mengontrol kinerja bandar udara dalam mendukung operasional maskapai penerbangan.
Tingkat Kelelahan Pilot Indonesia dalam Menerbangkan Pesawat Komersial Rute Pendek Susanti Susanti; Yati Nurhayati
WARTA ARDHIA Vol 40, No 4 (2014)
Publisher : Research and Development Agency of The Ministry of Transportation

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1029.45 KB) | DOI: 10.25104/wa.v40i4.221.251-266

Abstract

This study attempts to examine the fatigue of pilots who fly the commercial aircraft on short route since they have to make several take-off and landing during their duty time for short route flight. The method of paired t-test was used to measure the condition of the pilots before and after their duty time. In addition, the factors that the pilots most felt in contributing to the level of fatigue were also explored in this study. The results indicate that the pilots experience fatigue when flying short routes in their duty time and the factor that contributes the most to the pilots’ fatigue is the external factor related to their duty as a pilot. Penelitian ini berusaha menggali kelelahan pilot yang menerbangkan pesawat komersial rute pendek, karena pilot yang menerbangkan rute pendek dalam menjalankan flight duty time membutuhkan beberapa kali dalam melakukan take off maupun landing. Penelitian ini menggunakan metode uji t secara berpasangan dengan mengukur kondisi pilot sebelum bertugas dengan kondisi sesudah bertugas, selain itu penelitian ini juga berusaha menggali faktor-faktor terbesar yang dirasakan oleh pilot dalam menyumbang tingkat kelelahan. Hasil penelitian menunjukkan terdapat kelelahan yang dirasakan oleh pilot dalam melaksanakan rute pendek dan faktor terbesar yang menyumbang kelelahan adalah faktor eksternal yang berkaitan dengan tugas mereka sebagai pilot.
Evaluasi Jasa Angkutan Udara Pada Masa Mudik Lebaran Tahun 2014 (Studi Kasus: Pelayanan Adi Sumarmo-Solo) Lukiana Lukiana; Susanti Susanti
WARTA ARDHIA Vol 40, No 4 (2014)
Publisher : Research and Development Agency of The Ministry of Transportation

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1228.043 KB) | DOI: 10.25104/wa.v40i4.222.267-282

Abstract

The increase of air transport demand during Eid always occurs in every year. However, air transport still has not met the expectation of its user, especially the aspect of services. The aim of study is to provide the overview of air transport services during the period of 2014 Eid. Quantitative method was used to determine the number of passengers and the capacity of aircrafts, whilst Importance Performance Analysis (IPA) was conducted to measure the services of destination airport of traveler during Eid period which is Solo Adi Sumarmo Airport. The results indicate that the peak of homecoming period occurred at three days (H-3) before Eid and the peak of returning period occurred at four days (H+4) after Eid. Service categories that perceived good at Solo Adi Sumarmo Airport are comfort and security of the airport, and the speed of officer in informing delay, while service categories that still need improvement are the attitude of officer in delivering services, x-ray scanning process, and the number of trolley, toilet, and disable facility. Permintaan jasa angkutan udara pada masa lebaran setiap tahun selalu mengalami peningkatan. Sarana transportasi yang memadai belum dapat memenuhi harapan masyarakat terlebih menyangkut aspek pelayanan. Kajian ini bertujuan untuk memberikan gambaran pelayanan jasa angkutan udara pada masa lebaran tahun 2014. Metode yang digunakan adalah metode kuantitatif untuk mengetahui jumlah penumpang dan kapasitas pesawat, sedangkan untuk mengukur pelayanan di bandara dilakukan dengan metode Importance Performance Analisis yang dilakukan di salah satu bandara yang menjadi tujuan pemudik yaitu bandara Adi Sumarmo, Solo. Hasilnya dapat diketahui bahwa puncak arus mudik terjadi pada H-3 sedangkan arus balik terjadi pada H+4. Pelayanan yang dirasakan baik di bandara Adi Sumarmo adalah Keamanan dan kenyamanan di bandara, Kecepatan petugas dalam memberikan informasi keterlambatan/delay pesawat, sedangkan yang masih memerlukan peningkatan adalah Sikap Petugas bandara dalam memberikan pelayanan, Proses pemeriksaan X-ray, dan Kecukupan jumlah troley, toilet, fasilitas penyandang cacat.

Page 1 of 1 | Total Record : 5

 1 

Filter by Year

2014 2014


Reset
Filter By Issues
All Issue Vol. 50 No. 2 (2024) Vol. 50 No. 1 (2024) Vol 50, No 1 (2024) Vol 49, No 2 (2023) Vol. 49 No. 2 (2023) Vol 49, No 1 (2023) Vol. 49 No. 1 (2023) Vol. 48 No. 2 (2022) Vol 48, No 2 (2022) Vol 48, No 1 (2022) Vol. 48 No. 1 (2022) Vol 47, No 2 (2021) Vol 47, No 1 (2021) Vol 46, No 2 (2020) Vol 46, No 1 (2020) Vol 45, No 2 (2019) Vol 45, No 1 (2019) Vol 44, No 2 (2018) Vol 44, No 1 (2018) Vol 43, No 2 (2017) Vol 43, No 1 (2017) Vol 42, No 4 (2016) Vol 42, No 3 (2016) Vol 42, No 2 (2016) Vol 42, No 1 (2016) Vol 41, No 4 (2015) Vol 41, No 3 (2015) Vol 41, No 2 (2015) Vol 41, No 1 (2015) Vol 40, No 4 (2014) Vol 40, No 3 (2014) Vol 40, No 2 (2014) Vol 40, No 1 (2014) Vol 39, No 4 (2013) Vol 39, No 3 (2013) Vol 39, No 2 (2013) Vol 39, No 1 (2013) Vol 38, No 4 (2012) Vol 38, No 3 (2012) Vol 38, No 2 (2012) Vol 38, No 1 (2012) Vol 37, No 4 (2011) Vol 37, No 3 (2011) Vol 37, No 2 (2011) Vol 36, No 4 (2010) Vol 36, No 3 (2010) Vol 36, No 2 (2010) Vol 35, No 4 (2009) Vol 35, No 1 (2009) Vol 34, No 2 (2008) Vol 34, No 1 (2008) Vol 33, No 2 (2007) Vol 33, No 1 (2007) More Issue