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INTEGER: Journal of Information Technology

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Published by Institut Teknologi Adhi Tama Surabaya

ISSN : 2579566X EISSN : 2579566X DOI : -

Core Subject : Science,

Computer Science & IT

This journal contains articles from the results of scientific research on problems in the field of Informatics, Information Systems, Computer Systems, Multimedia, Network and other research results related to these fields.

Arjuna Subject : -

Articles 8 Documents

Search results for , issue "Vol 4, No 1 (2019): May" : 8 Documents clear

Analisis Kualitas Layanan Website Lazada Terhadap Kepuasan Pelanggan Menggunakan Metode WebQual Apsari, Nindy
INTEGER: Journal of Information Technology Vol 4, No 1 (2019): May
Publisher : Fakultas Teknologi Informasi Institut Teknologi Adhi Tama Surabaya

Penelitian ini mencoba melakukan analisis terhadap kualitas layanan website retail Lazada dengan tujuan untuk mengetahui tingkat kepuasan pengguna website. Lazada dapat memberikan layanan kepada masyarakat dalam bentuk kemudahan ketika melakukan pencarian produk yang diinginkan. Namun, masih banyak juga pengguna yang merasakan kurangnya informasi yang akurat dari website ini. Melalui pendekatan WebQual 4.0 yang merupakan salah satu teknik pengukuran kualitas website, penilaian akan difokuskan pada tiga dimensi utama yaitu kualitas kegunaan, kualitas informasi, dan kualitas interaksi layanan. Dengan menggunakan pendekatan deskriptif, pengumpulan data penelitian dilakukan dengan cara penyebaran kuesioner kepada pengguna website. Setelah itu, data yang didapat akan dianalisa menggunakan analisa kuantitatif. Pengolahan data dilakukan dengan SPSS untuk dilakukan uji validitas dan reliabilitasnya. Karena menitikberatkan pada persepsi mutu layanan website, maka diharapkan hasil penelitian ini mampu untuk dijadikan umpan balik dalam peningkatan kualitas website Lazada di masa mendatang.Â

Development of General Election Services for Disabilities by using Application SUARAKU In Surabaya Saidatin, Naili; Munir, Misbakhul; Oktaviani, Mayang Viorita; Tulus Widodo, Putut Giri
INTEGER: Journal of Information Technology Vol 4, No 1 (2019): May
Publisher : Fakultas Teknologi Informasi Institut Teknologi Adhi Tama Surabaya

One form of democracy in Indonesia is a general election to determine every leader in a region. As an election participant not all people have the same ability, one of them is disability people who still often find it difficult to take part in elections. Some people with disabilities in Surabaya are blind, deaf and illiterate. To support the disability following the general election in Surabaya an application called SUARAKU was created. SUARAKU is an application based on Android mobile that can help people with disabilities, especially blind, illiterate and deaf in identifying candidate pairs, track record, mission vision and campaign schedule of the candidate pairs. SUARAKU can help people with disabilities in the form of sounds and images. The voice used consists of two kinds of languages, namely Javanese and Indonesian which aims to facilitate the users of this application. With the existence of the SUARAKU application, it is expected to support the achievement of the disability rights to participate in voicing their rights and obligations in order to create a just and prosperous IndonesiaKeyword: general election, disability, android

Pemanfaatan Sms Gateway Dalam Mendukung Proses Pelayanan Pelanggan Pada Gaudi Clothing Jiwany, Larasathi; Nurseptiani, Alya; Maulindah, Rafika; Situmorang, Ruth Christin Aprilia; Rahmadini, Vira Putri; Ibrahim, Ali
INTEGER: Journal of Information Technology Vol 4, No 1 (2019): May
Publisher : Fakultas Teknologi Informasi Institut Teknologi Adhi Tama Surabaya

Many large companies today do not pay attention to customer service relationships. Companies that often consider products sold are superior products that are sought after by the public. While good service will make customers loyal to the company. Imagine the amount of loss received if you do not pay attention to customer service. One way to overcome this problem is by using technology and marketing concepts CRM (Customer Relationship Management). Application (Short Message Service) SMS Gateway as a technology used to support effective and efficient CRM concepts. At present, all customers have mobile phones, so SMS is chosen as a good facility to deliver information because it is fast and reaches directly to customers, besides because of its low cost. The purpose of this study is to study the implementation of SMS Gateways that facilitate companies in conveying information to Gaudi Clothing customers. With the SMS Gateway, companies can broadcast attractive promos and new products to customers. It is expected to reduce promotions through brochures due to printing costs and waste. In designing this system, the data collection methods used are literature studies, interviews, observations and questionnaires. Application of SMS Gateway with the help of Nexmo application. Based on the research conducted, the percentage value obtained was 70.75% which was proposed by the AGREE criteria. Gaudi Entrance Clothing. So using the SMS Gateway to support the customer service process on Gaudi Clothing, can be a good solution because it is useful to support the service process and relationships with customers of Gaudi Clothing

Klasifikasi Multi Class Pada Analisis Sentimen Opini Pengguna Aplikasi Mobile Untuk Evaluasi Faktor Usability Wardhana, Septiyawan Rosetya; Purwitasari, Diana
INTEGER: Journal of Information Technology Vol 4, No 1 (2019): May
Publisher : Fakultas Teknologi Informasi Institut Teknologi Adhi Tama Surabaya

Dalam proses pengembangan maupun pengujian perangkat lunak, faktor usability merupakan aspek yang paling penting. Evaluasi faktor usability tersebut dapat dilakukan dengan menganalisa orientasi sentimen pada opini pengguna berdasarkan faktor usability. Namun, setiap opini juga memiliki tingkat sentimen yang mencerminkan tinggi rendahnya orientasi sentimen, sehingga akan lebih efektif apabila tingkat sentimen juga dipertimbangkan dalam proses evaluasi. Selain itu, opini pengguna juga dapat memiliki lebih dari 1 faktor usability. Hal tersebut dikarenakan setiap dokumen opini dapat terdiri lebih dari 1 kalimat dimana setiap kalimat bisa memiliki faktor usability yang berbeda. Berbeda dengan perangkat lunak lainnya, aplikasi mobile memiliki batasan dan konteks tersendiri. Sehingga model usability yang digunakan juga berbeda dengan perangkat lunak lainnya. Model PACMAD merupakan model usability yang disesuaikan dengan batasan dan konteks dari aplikasi mobile. Oleh karena itu dalam penelitian ini diusulkan suatu metode evaluasi faktor usability dengan menggunakan klasifikasi multi class pada analisis sentimen dengan mempertimbangkan tingkat sentimen opini pengguna aplikasi mobile berdasarkan model usability PACMAD. Data opini pengguna dikaslifikasian dengan model klasifikasi multi class dengan metode naive bayes, kemudian dianalisis orientasi dan tingkat sentimennya dengan menggunakan metode SentiWordNet Interpretation. Berdasarkan hasil ujicoba diperoleh nilai akurasi sebesar 74,7%, precision 43,2%, recall 29,5% dan f-measure 34,5%.

Sistem Informasi Manajemen Berbasis Web pada Usaha Mikro Kecil Dan Menengah (UMKM) (Studi Kasus: UMKM Sumber Jokotole, Socah, Bangkalan) Utami, Issa Dyah; Santosa, Iwan; Annisa, Rulli; Simanjuntak, Irda Rebecca; Permatasari, Ulfi Atika; Faizah, Nur
INTEGER: Journal of Information Technology Vol 4, No 1 (2019): May
Publisher : Fakultas Teknologi Informasi Institut Teknologi Adhi Tama Surabaya

The Sumber Jokotole SMEs produces fish crackers with basic ingredients from fish which are fishery products from Madura. During this time, the data on the sale of products and the purchase of raw materials have not been archived, so there is some data that is lost or damaged. When the data is needed to check the number of sales, the number of purchases, looking for stock of sales and purchases, and profits, the manager of the SMEs has difficulty tracking the data. Hence the management of a good and accurate sales and financial administration system is one of the strategies that can be applied by the SMEs in dealing with competition in the ASEAN Economic Community (AEC). This research aims to aid SMEs Sumber Jokotole in managing the administration system and business processes by designing a web-based management information system (SIM) that can be accessed through computers and smartphones. The information system will provide benefits for producers, suppliers and consumers to manage business processes in the fish cracker SMEs.Keywords: Management information system, Small and medium sized enterprises, marketing

Meningkatkan Akurasi Perkiraan Waktu Proyek Perangkat Lunak Dalam COCOMO II Dengan Mengubah Nilai Parameter Putri, Rahmi Rizkiana; Rahmawati, Weny Mistarika
INTEGER: Journal of Information Technology Vol 4, No 1 (2019): May
Publisher : Fakultas Teknologi Informasi Institut Teknologi Adhi Tama Surabaya

Good management of software projects can be obtained through accurate time estimates. When estimating less accurate time it will affect the lack of effective management of the software project and the entire process during project development. Barry Boehm, an inventor of COCOMO, has developed the COCOMO 1 cost driver that has an effect on the accuracy of the estimated time results. But if you only use the COCOMO II cost driver, it is still far from the accuracy of the desired results. Therefore it is necessary to change the values of parameters C and D for estimated time. Changes in parameter values are done by decreasing the initial gradation by 0,1 so that the approximate results become more optimal and close to the original values. Based on the implementation of the proposed method, the results show that the error decreases to% when compared to using only the COCOMO I and COCOMO II cost drivers without changing parameter values. So that the accuracy of the estimated project time can increase.

Klasifikasi Kelainan Pada Jantung Melalui Citra Iris Mata Menggunakan Fuzzy C-Means Sebagai Pengambil Fitur Iris Dan Klasifikasi Menggunakan Support Vector Machine novitasari, Dian candra rini; Rozi, Muhammad Fahrur; Veriani, Rafika
INTEGER: Journal of Information Technology Vol 4, No 1 (2019): May
Publisher : Fakultas Teknologi Informasi Institut Teknologi Adhi Tama Surabaya

Iridologi merupakan diagnosis sebuah iris mata yang merepresentasikan tanda-tanda seperti warna dan struktur dari iris sehingga didapatkan informasi tentang kesehatan seseorang. Penelitian ini tentang iridologi yang terkomputerisasi oleh sebuah sistem yang digunakan dalam mendeteksi keadaan jantung yang dirancang dengan langkah-langkah seperti pra-proseskonversi citra ari RGB menjadi Grayscale, penghapusan noise menggunakan median filter, pemangkasan, pengelompokan menggunakan Fuzzy C-Means (FCM), deteksi tepi menggunakan metode Canny dan diikuti fitur ekstraksi menggunakan Grey Level Co-occurrence Matrix (GLCM), serta klasifikasi menggunakan Support Vector Machine (SVM). Sampel iris pasien dalam keadaan normal dan tidak normal. Data iris pasien yang memiliki kelainan jantung sebanyak 20 citra. Hasil dari sistem deteksi kelainan Jantung melalui citra iris ini memiliki tingkat akurasi sebesar 75%.

Penipuan Sebagai Hasil Manipulasi Dunia Maya di Indonesia Nafi, Abdul Azizun; Tsabit, Naufal; Rakhmawati, Nur Aini; Zulaikhah, Regita Ayu Cahyani; Nadhifa, Ufaira Khanzahasna Nanfaiq
INTEGER: Journal of Information Technology Vol 4, No 1 (2019): May
Publisher : Fakultas Teknologi Informasi Institut Teknologi Adhi Tama Surabaya

The presence of social media provides a lot of information, ranging from the ease of exchanging messages and information, to users who want to publish their work in order to be acknowledged by people, eliminate restrictions and can expand interchangeable discourse. Ideally, interactions that occur between individuals are based on individuals against other individuals because each one will not involve anything harmful. Through research conducted in the context of social media, it is hoped that people will have a more comprehensive understanding of social media in their lives and how to be decent. This study aims to find out how situations can be carried out in social interactions in society that use social media.

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