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JURNAL MANAJEMEN DAN PELAYANAN FARMASI (Journal of Management and Pharmacy Practice)
Published by Universitas Gadjah Mada
ISSN : 20888139     EISSN : 24432946     DOI : -
Core Subject : Health,
Health Professions Medicine & Pharmacology Public Health
JMPF is the first open access journal in Indonesia specialized in both research of pharmaceutical management and pharmacy practice. Articles submitted in JMPF are peer reviewed, we accept review articles and original research articles with no submission/publication fees. JMPF receives manuscripts in both English (preferably) and Indonesian Language (Bahasa Indonesia) with abstracts in bilingual, both Indonesian and English. JMPF is also open for various fields such as pharmaceutical management, pharmacoeconomics, pharmacoepidemiology, clinical pharmacy, community pharmacy, social pharmacy, pharmaceutical marketing, goverment policies related to pharmacy, and pharmaceutical care.
Arjuna Subject : -
Articles 6 Documents
 1 
Search results for , issue "Vol 8, No 1" : 6 Documents clear
The Effect of BPJS Service Quality Level and Patient Characteristics to Patient Satisfaction in Primary Health Facilities Yogi Bhakti Marhenta; Satibi Satibi; Chairun Wiedyaningsih
JURNAL MANAJEMEN DAN PELAYANAN FARMASI (Journal of Management and Pharmacy Practice) Vol 8, No 1
Publisher : Faculty of Pharmacy, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpf.34438

Abstract

Health services in the era of JKN are organized by all Health Facility in cooperation with BPJS. Patient satisfaction is a critical indicator whether a program is a success or not. Satisfaction is the pleasure of someone who comes from the comparison between a product or performance with expectations, if performance is below expectations then the customer is not satisfied. This study aims to determine the effect of membership, service, and financing of patient satisfaction with BPJS in Primary Health Facilities. This research is an analytical descriptive research with cross sectional survey design. The data was taken quantitatively by using questionnaires and completed with qualitative data through interviews to deepen the findings of the field. Sampling technique used is purposive sampling with inclusion criteria. The number of respondents samples used were 278 respondents and the sample of the study sites was determined by random sampling method including health center, clinic and pharmacy network. The data were analyzed by using multiple linear regression analysis in the form of t test and F test. The result of research at Primary Health Facilities Regency showed that there was positive and significant influence to patient satisfaction of BPJS, including membership variable (p = 0,02), variable of service (p = 0,00), and financing variable (p = 0,00), while F test simultaneously also shows there are positive and significant influence to patient satisfaction BPJS with value (p = 0,00).
Analysis of Profile and Contributing Factors to Non-adherence towards Antibiotics Utilization Among Caregivers of Paediatric Patients I Komang Agus Bayu Krisnanta; Nani Parfati; Bobby Presley; Eko Setiawan
JURNAL MANAJEMEN DAN PELAYANAN FARMASI (Journal of Management and Pharmacy Practice) Vol 8, No 1
Publisher : Faculty of Pharmacy, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpf.33730

Abstract

Non-adherence to antibiotic is considered as one of causes of antibiotic resistance. Caregiver plays a vital role to ensure that the paediatric patients adhere to the antibiotic treatment prescribed by physician. This study aimed to analyze the profile and factors contributing to non-adherence behavior among caregivers of pediatric patients. Caregivers of pediatric patients were recruited from one of private clinic in Surabaya. The percentage ratio of medication used to total prescribed medication was calculated to measure adherence, cut-off of 80% was used in this study to categorize adherence and non-adherence. Factors contributing to the non-adherence behavior was identified by intervewing the caregivers and the results was analysed based on Theory of planned behavior as a guide for mapping factors contributing to non-adherence. Twenty-seven out of a total of 38 caregivers (71.05%) categorized as non-adherence to the therapy. Several factors hindered adherence behavior identified in this study were: caregivers’ belief on adverse drug reaction, false belief on the health prognostic, false knowledge about antibiotic, time commitment of caregivers, forgetfulness, sharing medication among family member phenomenon, and type of medicine preparation. Prevalence of non-adherence behavior to antibiotic among community in Surabaya is relatively high and lack of knowledge does not always be the only reason behind it. Other factors that might influence medication non-adherence need to be considered to get better result, instead of only focusing on increasing patient’s knowledge. Further study is needed to identify the best and more effective intervention to improve adherence as preliminary mapping before establishing local or national scale policy.
Evaluation of Pharmaceutical Service and Management of Drug, Disposable Medical Supply, and Medical Equipment for Poned of Brebes Regency Doni Hendri; Satibi Satibi; Dwi Endarti
JURNAL MANAJEMEN DAN PELAYANAN FARMASI (Journal of Management and Pharmacy Practice) Vol 8, No 1
Publisher : Faculty of Pharmacy, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpf.34436

Abstract

Government regulations number 51 of 2009 and regulation of health minister number 74 year 2016 are the reference in conducting pharmaceutical care in PHC (Primary Health Care). The objectives of this research are: 1) Evaluate service, management, 2) Identify supporting, inhibiting factor, 3) Formulate solution to improve services, management of drug, disposable medical supply, and disposable medical equipment PONED Brebes district. Descriptive research was obtained by observation of LPLPO 22 PHC PONED 2016, evaluation of conformity with DOEN, national formulary, checklists, availability, adequacy, percentage and value damaged, expiration, out-of-stock duration, in-depth interview with head of the pharmaceutical section, head of maternal and child health, head of Brebes health office to identify supporting factors, inhibiting and formulating remedial solution Basic Priority Rating Scale (BPRS). Results of research showed that 1) service, drug management, disposable medical supply, disposable medical equipment by pharmacist was 54,55-59,09%, pharmacist technician was 27,27-31,82%, non-pharmacist was 13,64%, and clinical pharmacy services had not been fully implemented. Conformity of drug, disposable medical supply, disposable medical equipment with DOEN, Fornas, checklists, drug availability and adequacy with pharmacist were higher than pharmacy technician and non-pharmacist, in which it is not sufficient. Percentage of medication time span with low pharmacist from pharmacist technician and non-pharmacist; 2) Permenkes number 74 year 2016 became the supporting factor,of service, management, lacking of pharmacist, communication within PONED internals became the obstacle factor; and 3) solution for improvement including fulfillment of pharmacist at PHC PONED, evaluation upon planning, procurement at BLUD, requests to provincial health administrative, coaching and regular training. In general, drug services and management of drug, disposable medical supply, disposable medical equipment at PHC PONED in Brebes regency have not meet the predetermined standard.
Performance Analysis of Pharmacist and Influencing Factors in the Era of National Healt Insurance at Puskesmas Satibi Satibi; Eliza Hanum Daulay; Gusti Ayu Oviani; Karina Erlianti; Achmad Fudholi; Dyah Ayu Puspandari
JURNAL MANAJEMEN DAN PELAYANAN FARMASI (Journal of Management and Pharmacy Practice) Vol 8, No 1
Publisher : Faculty of Pharmacy, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpf.34441

Abstract

Puskesmas is one of the first-rate health facilities that organizes National Health Insurance. Pharmacists, who are responsible for pharmacy at Puskesmas, must follow Pharmacy Service Standard at Health Center as stated in Minister of Health Regulation (MHR) no. 74 of 2016 to ensure patient safety, but in the implementation of pharmaceutical services in Puskesmas, it is not done according to the standard of performance in which pharmacists need to be done. The purpose of this study was to assess the suitability of performance with MHR No. 74 of 2016 and factors affecting performance. This research is an analytical descriptive research. Data were retrospectively retrieved through document search and completed with qualitative data through observation sheets. The study was conducted at Puskesmas Kota Yogyakarta, Brebes Regency, and Banjarmasin City. The variables studied were performance conformity with MHR No. 74 of 2016 and the factors that affect the performance of pharmacists in Puskesmas are the characteristics of pharmacists (age, gender, education level, duration of practice and income). The data were analyzed descriptively for the appraisal of pharmacist performance, and the factors influencing the pharmacist's performance were analyzed statistically with independent sample t-test and One Way ANOVA. The number of respondents in this study was 18 pharmacists. The result showed that the pharmacist performance at health center as a whole was 82,97% (high) with achievement of pharmacist performance on drug management aspect and clinical pharmacy in high category that is 76,94% for drug management, and 89% for clinical pharmacy. From the results of this study, it is showed that the influences are the age factor, education, duration of practice, and income on the performance of pharmacists.
Performance Evaluation Learning and Growth Perspective Balai Pengawas Obat Dan Makanan Jambi Rahmat Hidayat; Marchaban Marchaban; Sumarni Sumarni
JURNAL MANAJEMEN DAN PELAYANAN FARMASI (Journal of Management and Pharmacy Practice) Vol 8, No 1
Publisher : Faculty of Pharmacy, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpf.34437

Abstract

Balai POM of Jambi is obliged to act professional and improve the organization’s performance in order to serve the society. Learning and growth perspective is set to get outcome advantage for other third perspective Balanced Scorecard. The purpose of this research was to evaluate learning and growth perspective in Balai POM Jambi, while also determining facilitating and obstructing factors in this perspective. The research was conducted in descriptive method with qualitative and quantitative data gathered from secondary data provided by Balai POM Jambi in 2015 to 2016. Data was gathered using questionnaire and interview. Qualitative and quantitative descriptive analysis were performed by comparing target performance with real achieved performance for each indicators then referring to the standard. Interviews was conducted to determine facilitating and obstructing factors in achieving the best performance. The result of this study in performance learning and growth perspective for human capital result is good; organizational capital results is moderate; informational capital results is moderate. Facilitating factors learning ang growth perspective of Balai POM Jambi were budget plan, competency staff, organizational capital, implementation management information system, implementation QMS, guidance, reward and punishment. Obstructing factors were limitation in human resources and facilities. In general term, performance learning and growth perspective need to be improved, by improving leadership and facilities in Balai POM Jambi.
Drug Management Evaluation Focusing on Procurement at Muntilan District Hospital Magelang in Year 2015–2016 Ulfah Mahdiyani; Chairun Wiedyaningsih; Dwi Endarti
JURNAL MANAJEMEN DAN PELAYANAN FARMASI (Journal of Management and Pharmacy Practice) Vol 8, No 1
Publisher : Faculty of Pharmacy, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpf.31883

Abstract

Planning and procurement which are parts of management drug supply give the biggest effect on drug inventory and hospital’s cost. This study aimed to describe planning and procurement systems in Pharmacy Department of Muntilan Regional Public Hospital in year 2015–2016. Study was conducted by comparing the real drug management supply indicators with standard indicators. This study was conducted on December 2016 untill February 2017. Data was collected using retrospective approach for secondary data including data of finance, drug procurement and use; as well as primary data collected by interview with hospital director, and heads of pharmacy and finance department. Data was analyzed using descriptive technique. The result showed that drug management had not been fully in accordance with the standards. It was indicated from 7 measured indicators, one of them had been in accordance with the standard which was percentage of available fund compared with cost planned. The other 6 indicators had not been in accordance with the standard: percentage of drug procurement with fund allocation, percentage of drug item planned compared with the using, percentage total quantities of a drug item with the using, the procurement frequency of each drug item, frequency uncompleted of orderlist/contract, frequency of delayed rate in payment by hospital, and indicators that can’t be measured are proportion of the quantities of products actually recieved out of total quantities planned, and percentage of quantities used out of total quantities available for consumption after deduction of buffer stock.

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