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Aries Saifudin
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Program Studi Teknik Informatika Universitas Pamulang - Kampus Viktor Lt. 6 Jalan Raya Puspitek No. 46 Buaran, Serpong, Tangerang Selatan, Banten, Indonesia
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Jurnal Teknologi Sistem Informasi dan Aplikasi
Published by Universitas Pamulang
ISSN : 26543788     EISSN : 26544229     DOI : https://doi.org/10.32493/jtsi
Core Subject : Science,
Computer Science & IT
Jurnal Teknologi Sistem Informasi dan Aplikasi is a publication media of scientific paper in the field of technology and information systems which can be in the form of analysis, development, and application, but not limited to it. Topics cover the following areas (but are not limited to) Business Process Management, Computer Network, Database Management Systems, Geographical Information Systems, Information Technology, Infrastructure and Security, Internet of Things, Knowledge Management System, Management Information Systems, Mobile Aplication, Programming and Software Engineering, Smart System, Supply Chain Management and Logistics, System Analysis and Design, Web Application, etc.
Arjuna Subject : Ilmu Komputer (semua kategori) - Sistem Informasi
Articles 8 Documents
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Search results for , issue "Vol 2, No 2 (2019): Jurnal Teknologi Sistem Informasi dan Aplikasi" : 8 Documents clear
Perancangan Sistem Informasi Customer Relationship Management (CRM) untuk Meningkatkan Loyalitas dan Pelayanan Customers Berbasis Web dengan Model Waterfall Hadi Zakaria; Aida Eka Marlia
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol 2, No 2 (2019): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (301.605 KB) | DOI: 10.32493/jtsi.v2i2.2804

Abstract

Customer Relationship Management (CRM) is defined as a single unit of sales, marketing and service strategies that prevent uncoordinated work activities between parts well and that depends on coordinated company actions. In this study, the system development model used using the waterfall model is a classic model that is systematic, sequential in building software (Mira, 2013). The advantage of this model is that the development process is very structured and systematic, through the definition of needs, so that gaps or gaps that occur between the needs and the system produced can be reduced and produce clear development direction for management. Until now, data services are still not integrated, resulting in unsatisfactory service to consumers, the absence of a customer complaint system so that companies can find out complaints in the form of criticism and suggestions to improve service to customers. In this study will build CRM on PT. Srikandi Diamond Motor by using the Waterfall model so that the system is integrated and can improve service to customers and make customer complaints so that companies can find out complaints in the form of criticism and suggestions to improve service to customers. Based on the results of the implementation and testing of this system it can be concluded that the application of data processing systems has been integrated with each other so that it can improve the quality of service to customers, in the implementation of the customer complaint system has been very helpful for companies in knowing complaints in the form of criticism and suggestions to improve service to customers.
Teknologi Bluetooth dengan Mekanisme Multihop Endar Nirmala
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol 2, No 2 (2019): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (139.56 KB) | DOI: 10.32493/jtsi.v2i2.2740

Abstract

Bluetooth is a wireless communication technology that is used to exchange information, at a lower cost, use low power, the ability to work or interact between applications through approved protocols is very good, and easy operation. The Bluetooth operating range works on the 2.4 GHz unlicensed ISM (Industrial, Scientific and Medical) frequency band using a frequency hopping tranceiver that is able to provide real-time data and voice communication services between Bluetooth hosts. When Bluetooth devices communicate with each other, they will form a dynamic network called piconet, a network consisting of master and slave, in one piconet of no more than 7 slaves. Bluetooth also supports connections between piconets called scattemets. The mechanism for connecting between one piconet and another is called a hop mechanism.
Penerapan Model Rapid Application Development pada Aplikasi Helpdesk Trouble Ticket PT. Satkomindo Mediyasa Maulana Ardhiansyah
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol 2, No 2 (2019): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (342.764 KB) | DOI: 10.32493/jtsi.v2i2.2759

Abstract

PT. Satkomindo Mediyasa is a limited liability company engaged in providing satellite-based telecommunications infrastructure networks (Very Small Aperture Terminal / VSAT). In an effort to service customer VSAT network connections, PT. Satkomindo Mediyasa often gets various reports of complaints from its customers. However, the complaints report management process that has been running so far is still not effective, causing the handling of customer complaints to run slowly and require a long time. In formulating the solution to the problem, it is proposed a helpdesk trouble ticket information system to help PT. Satkomindo Mediyasa in managing complaints reports is faster and more effective. Information systems were developed using the PHP and MySQL programming languages. The system development model used is Rapid Application Development (RAD) by being modeled through Unified Modeling Language (UML) diagrams. The results of this study produce a trouble ticket helpdesk information system that helps PT. Satkomindo Mediyasa in managing customer complaints reports is faster and more effective.
Implementasi Sistem Informasi Akuntansi untuk Perusahaan Garmen XYZ Joshua Ronaldo Citra; Rinabi Tanamal
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol 2, No 2 (2019): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (120.921 KB) | DOI: 10.32493/jtsi.v2i2.2732

Abstract

Nowadays in Indonesia, the company needs toward information system is an absolute thing. Information System has become one of the components in a company. There are many positive advantages obtained in using information system. Information system has many types such as Accounting Information System (AIS) supporting the accounting in company. XYZ is an company engaged in garment in Surabaya. As a company, it has business processes related to accounting. To support the accounting process in XYZ company, it needs an accounting application. Accurate is an application providing AIS service created by CPSSoft. Accurate is chosen because the use is simple and it provides modules which support business process of companies. The problem faced by XYZ company in this research was how to arrange Accounting Information System in XYZ company using Accurate application and to overcome the problems. Thus, there would be some activities. First was interview and observation of business process in XYZ. The second was data transfer from the previous application to Accurate. The third was installment and training the Accurate to the staffs and the owner of XYZ company. Accurate could ease business process and enhance staff performance and the owner of company.
Cover Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 2 No. 2 April 2019 JTSIA, JTSIA
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol 2, No 2 (2019): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (276.361 KB) | DOI: 10.32493/jtsi.v2i2.3206

Abstract

The Influence of Brand Equity, Trust, Price, PEOU, and PU on Online Based Crowdfunding Investment Yulianto, Stefanus; Tanamal, Rinabi
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol 2, No 2 (2019): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (272.286 KB) | DOI: 10.32493/jtsi.v2i2.2733

Abstract

In this modern era, a lot of that affects the behavior of people in everyday life, such as economic, social, cultural, political, and technological progress. People are beginning to rely on technology to live their activities, from transportation, interaction, browsing, learning, business affairs, to invest. This study aims to determine the effect of Brand Equity, Trust, Price, Perceived Ease of Use, and Perceived Usefulness of purchase intention in an online investment application which in this research will use the expansion of TAM. Data collection methods to be used by the authors is quantitative using questionnaires with the target respondents as much as 100 respondents, the data retrieval process using purposive sampling data. The benefit of research is to know whether Brand Equity, Trust, Price, Perceived Ease of Use, and Perceived Usefulness affect Purchase Intention in an online investment application. Data processing using SPSS regression equation results obtained as follows Y = -0.815 + 0,465 X1 + 0,248 X2 - 0,234 X3 + 0,363 X4 + 0,406 X5, Brand Equity becomes the most influential variables. Thus, it can be concluded that the higher brand of online investment application, so will be increasingly higher purchase intention in online investment application.
Daftar Isi Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 2 No. 2 April 2019 JTSIA, JTSIA
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol 2, No 2 (2019): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (66.587 KB) | DOI: 10.32493/jtsi.v2i2.3207

Abstract

Rancang Bangun Aplikasi Panduan Pariwisata di Kabupaten Banyuwangi Mobile Berbasis Android Wira Shilviana Hanum; Aries Saifudin
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol 2, No 2 (2019): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (252.757 KB) | DOI: 10.32493/jtsi.v2i2.2798

Abstract

Tourism is a very important sector for the development of a region and tourism is one of the means of promotion to introduce the beauty of nature and the uniqueness of the culture in the area. Including for Banyuwangi Regency which is one of the regencies in East Java Province. This regency has many objects or tourist destinations which are a mainstay and the development of the tourism sector must be accompanied by the development of information technology. Smartphone is one form of technological development and one of the most popular smartphone technology bases based on its operating system is Android.The use of android smartphones in the development of the world of tourism in the information technology era is important for the public and tourists to have knowledge about objects or tourist destinations that will be targeted. In supporting the needs of the tourism information system in Banyuwangi Regency, an Android-based application was created. An application on an android smartphone that suits the needs of travelers equipped with interesting features. This application contains information about tourist objects that are equipped with visual media such as pictures, videos and Google Maps facilities to facilitate in finding tourist locations that will be addressed by the public and tourists.

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