International Journal of Social Science and Business
International Journal of Social Science and Business (IJSSB) is an open access, peer-reviewed and refereed journal published by Universitas Pendidikan Ganesha (Undiksha), Indonesia. The main objective of IJSSB is to provide an intellectual platform for the international scholars. IJSSB aims to promote interdisciplinary studies in Businnes and social science and become the leading journal in Businnes and social science in the world.
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<![CDATA[Locus of Control Analysis in Improving Satisfaction and Performance of Sharia Bank’s Employee ]]>
<![CDATA[Astri Ayu Purwati]]>;
<![CDATA[Silvia Sari Sitompul]]>;
<![CDATA[Wella Sandria]]>;
<![CDATA[Tri Purnama Sari]]>;
<![CDATA[Muhammad Luthfi Hamzah]]>
<![CDATA[ International Journal of Social Science and Business Vol. 7 No. 3 (2023): August ]]>
Publisher : <![CDATA[Universitas Pendidikan Ganesha ]]>
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DOI: 10.23887/ijssb.v7i3.50649
<![CDATA[The issue of human resource performance in Islamic Banking is an important concern. Based on the KPI value of one of Islamic banking employees in Pekanbaru, there are several aspects of performance measurement that have not been met, especially from the work behavior assessment. This study aimed to determine the effect of locus of control on employee satisfaction and performance. This type of research is quantitative, where the sample in this study was 95 Islamic bank employees in Pekanbaru, which were taken using a total sampling technique. The data was collected through questionnaires and analyzed using the Structural Equation Modeling (SEM) with AMOS application. The results showed that Internal locus of control has a positive and significant effect on Job Satisfaction and employee performance. External locus of control does not affect Job Satisfaction or the performance of banking employees. Job Satisfaction has a positive and significant effect on Employee Performance, and also Job satisfaction in this study has found as a mediating variable between internal locus of control on employee performance, but not in the external locus of control. The implications of this research can be used by Islamic banking in Pekanbaru to develop more effective employee development strategies and programs, focusing on developing internal locus of control and increasing job satisfaction.]]>
<![CDATA[Transformational Leadership in Improving Employee Integrity at Lembaga Perkreditan Desa (LPD) in Bali Province ]]>
<![CDATA[I Nyoman Resa Adhika]]>;
<![CDATA[I Gede Riana]]>;
<![CDATA[I Made Artha Wibawa]]>;
<![CDATA[Made Surya Putra]]>
<![CDATA[ International Journal of Social Science and Business Vol. 7 No. 3 (2023): August ]]>
Publisher : <![CDATA[Universitas Pendidikan Ganesha ]]>
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DOI: 10.23887/ijssb.v7i3.51999
<![CDATA[Growth in the number of LPDs is not followed by the amount of profit growth. There has been a decline in profit from 2020 to 2021. The decline in assets occurred by 3 percent until December 2020 compared to 2019. Meanwhile, in 2021 the decline in assets was 0.02 percent compared to 2021. A total of 130 LPDs were recorded as no longer operating. Until 2022, there are 36 LPDs experiencing legal problems due to a lack of employee integrity. This study was conducted to find answers to the question of how the influence of transformational leadership on employee integrity in LPDs in the Bali region. This study designed a quantitative approach. Quantitative analysis using structural equation model with PLS. The research was conducted in LPDs in nine regencies/cities in Bali Province with 1,437 units. The findings of this study are that the role of leadership in improving employee integrity is very important. Leadership acts as a driving force for employees so that employee integrity can be applied optimally in LPD. In building employee integrity, leaders must have a firm and straightforward commitment to support employees to apply good integrity in providing services to villagers, so that LPD can continue to develop sustainably, and employees have a sincere dedication to serving villagers.]]>
<![CDATA[Consumer Behavior in Marketing 4.0: Social Media Marketing and Website Marketing on Purchasing Decisions through TAM As a Mediating Variable ]]>
<![CDATA[Andika Baskara]]>;
<![CDATA[Nurhayati]]>
<![CDATA[ International Journal of Social Science and Business Vol. 7 No. 3 (2023): August ]]>
Publisher : <![CDATA[Universitas Pendidikan Ganesha ]]>
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DOI: 10.23887/ijssb.v7i3.52056
<![CDATA[Today's marketing 4.0 affects the way consumers purchase decisions. Therefore, it needs to find out factors that can increase purchase decisions. This research aims to determine social media and website marketing on TAM with the use of TAM as a mediating variable. This research is quantitative research conducted on 100 random consumers using simple random sampling. Meanwhile, the data is collected using a questionnaire spread along consumers that are considering and who already have a motorcycle in Semarang City and analyzed using a Structural Equation Model (SEM) approach assisted by smart PLS applications. From the results, it is seen that there is a relationship between TAM on purchase decision, website marketing on purchase decision, social media and website marketing on TAM, and the relationship between social media and website marketing is increased through TAM. Therefore, every company needs to maximally enhance its website marketing and TAM to have consumers check out the products that the company owns. However, because this research only involves three variables to enhance the purchase edition, further research that involves other variables needs to be conducted.]]>
<![CDATA[Work Discipline of Staff in Information Technology and Data Base Units ]]>
<![CDATA[Ahmad Yani]]>;
<![CDATA[Muhammad Munawir Pohan]]>;
<![CDATA[Yogi Ahmad Yani]]>;
<![CDATA[Ade Putra Hayat]]>
<![CDATA[ International Journal of Social Science and Business Vol. 7 No. 3 (2023): August ]]>
Publisher : <![CDATA[Universitas Pendidikan Ganesha ]]>
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DOI: 10.23887/ijssb.v7i3.52797
<![CDATA[Staff is responsible for ensuring that all regulations in an agency are followed. Due to indiscipline, work productivity frequently fails to reach work achievement targets. This study aims to reveal the work discipline of staff in the information technology unit and a database based on work output. This research was conducted using a qualitative method with a case study approach. The informants in this study were staff of the information technology unit and database, totalling three people. The researcher is the key instrument in collecting and interpreting the data in this study. The data collection techniques used were observation, interviews, and document studies. Data analysis techniques in this study using Nvivo Plus version 11 software include data input, coding, exploration, visualization, and presentation. This study found that staff work discipline was perfect, as evidenced by the online presence of incoming and outgoing hours on time. Timeliness in data reporting can be completed on time if all the data available in the Siakad application is fixed and complete. The target of achieving work output from Pddikti data reporting is still at 80%. There are still many obstacles and problems that occur in data reporting. Efforts to improve and evaluate work output in the form of Pddikti data reporting have been carried out by all parties.]]>
<![CDATA[7P Marketing Mix in Processed Farm Products by Urban Farming Businesses ]]>
<![CDATA[Nurdiana]]>;
<![CDATA[Muhammad Hasan]]>;
<![CDATA[Miranda]]>;
<![CDATA[Muhammad Ihsan Said Ahmad]]>;
<![CDATA[Citra Ayni Kamaruddin]]>;
<![CDATA[Thamrin Tahir]]>
<![CDATA[ International Journal of Social Science and Business Vol. 7 No. 3 (2023): August ]]>
Publisher : <![CDATA[Universitas Pendidikan Ganesha ]]>
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DOI: 10.23887/ijssb.v7i3.52978
<![CDATA[The increasingly rapid business competition makes every business actor required to continue to innovate in order to develop and maintain their existence. One alternative for business actors to continue to develop and maintain their existence is to apply the 7P marketing mix to their business, especially in urban farming. This study aims to analyze the implementation of the 7P marketing mix on processed agricultural products as well as the supporting and inhibiting factors in implementing the 7P marketing mix. This study uses a qualitative approach with a descriptive method. Data collection techniques used were observation, interviews and FGD, for data analysis used coding techniques. There are 4 informants in this study. The results of this study indicate that in general, the 7P marketing mix for the processed products of the Orchid Women Farmer Group has been implemented. Then for the supporting factors for implementing the 7P marketing mix, namely (1) self-confidence; (2) cooperation; (3) encouragement from agricultural extension workers. The inhibiting factors include (1) lack of literacy; and (2) limited time. All elements of the marketing mix in the processed products of the Orchid Women Farmer Group are considered capable of increasing product sales and making the Orchid Women Farmer Group more exist and known. However, in the implementation process, there are several supporting and inhibiting factors as described in the research results.]]>
<![CDATA[Prospects of Digitalization of MSMEs Business Expansion in Sepakat Village ]]>
<![CDATA[Yohanes Kuleh]]>;
<![CDATA[M. Amin Kadafi]]>;
<![CDATA[Zainal Ilmi]]>
<![CDATA[ International Journal of Social Science and Business Vol. 7 No. 3 (2023): August ]]>
Publisher : <![CDATA[Universitas Pendidikan Ganesha ]]>
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DOI: 10.23887/ijssb.v7i3.53268
<![CDATA[As an innovation in the field of technology and communication, the development of the internet in Indonesia continues to increase every year. The development of increasingly sophisticated technology causes this with the many features of online buying and selling applications. This study aims to analyze the obstacles and constraints of Micro, Small and Medium Enterprises (MSMEs) in joining online stores, considering the development of the internet and increasingly sophisticated technology. The type of research used is qualitative observation with the object of research being Agreed Village, a assisted village of the Faculty of Economics and Business, Mulawarman University. Agreed Village was chosen because of the large number of MSMEs in the inland fisheries sector and is part of MSMEs in Kutai Kartanegara Regency. Data was collected through interviews with respondents who had experience in using or not using online stores. The data is then analyzed qualitatively. The main result of this study is the identification of obstacles and obstacles faced by MSMEs in joining online stores. The conclusion of this study is that the ease and efficiency of online transactions are the main factors in people's preferences in using online stores. The implication of this research is the importance of online business digitalization development strategies for MSMEs by considering the principles of good business rules and ethics.]]>
<![CDATA[The Influence of Work Discipline and Organizational Culture on Employee Performance with Job Satisfaction as an Intervening Variable ]]>
<![CDATA[Robby Dharma]]>;
<![CDATA[Hamdy Hady]]>;
<![CDATA[Lusiana]]>;
<![CDATA[Muhammad Ridwan]]>;
<![CDATA[Sitti Rizki Mulyani]]>
<![CDATA[ International Journal of Social Science and Business Vol. 7 No. 3 (2023): August ]]>
Publisher : <![CDATA[Universitas Pendidikan Ganesha ]]>
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DOI: 10.23887/ijssb.v7i3.53743
<![CDATA[This research is motivated by the importance of understanding the relationship between company culture, work discipline, and employee job satisfaction in improving job performance. The main objective of this study was to investigate the impact of organizational culture and work discipline on employee job satisfaction levels, as well as test whether job satisfaction plays a mediator in the relationship between work discipline and employee work performance. This type of research is quantitative research with a descriptive approach. The population of this study consisted of all employees at PT. Bank Nagari West Sumatra, and the sample involved in this study amounted to 323 employees. Data collection was carried out using questionnaires as instrumentation. The results showed a positive relationship between organizational culture and employee job satisfaction levels. Work discipline is also positively related to employee job satisfaction levels, with job satisfaction acting as a mediator in the relationship. It was also found that organizational culture has a positive impact on employee performance. Furthermore, work discipline is also positively related to employee work performance. Success in creating a positive organizational culture and encouraging work discipline in the work environment can improve job satisfaction and overall employee performance. The conclusion of this study is the importance of the role of organizational culture and work discipline in increasing job satisfaction and employee performance at PT. Bank Nagari West Sumatra.]]>
<![CDATA[Create a Competitive Advantage for Karawo Small and Medium Enterprises ]]>
<![CDATA[Ali Mohammad]]>;
<![CDATA[Eka Zahra Solikahan]]>
<![CDATA[ International Journal of Social Science and Business Vol. 7 No. 3 (2023): August ]]>
Publisher : <![CDATA[Universitas Pendidikan Ganesha ]]>
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DOI: 10.23887/ijssb.v7i3.54587
<![CDATA[SMEs contribute as support for the national economy, so SMEs need to be encouraged to increase their competitiveness by creating superior competitive advantages to have an impact not only on the domestic market but also on the global market. This study aims to analyze the effect of marketing strategy, innovation, financial knowledge, and demography on competitive advantage, besides that demography on innovation in Karawo SMEs in Gorontalo City. This study uses a sampling technique, namely purposive sampling with specific criteria so that the research sample is 78 Karawo SMEs that meet the criteria. The data collection method uses an online questionnaire. The method of data analysis is path analysis using SPSS version 20. The research results show that marketing strategy affects competitive advantage, innovation does not affect competitive advantage, financial knowledge does not affect competitive advantage, and demography affects competitive advantage. Demography affects innovation. Based on the results of this research, Karawo SMEs in Gorontalo City need to be able to innovate and increase their financial knowledge in order to create a competitive advantage. Therefore, it is possible to develop a model related to the factors that drive innovation based on the resource advantage theory for further research and the influence of financial literacy on competitive advantage.]]>
<![CDATA[Who Avoids More? A Cross-country Evidence of Economic Policy Uncertainty and Tax Avoidance ]]>
<![CDATA[Natania Aurielle Gunarto]]>;
<![CDATA[Priyo Hari Adi]]>
<![CDATA[ International Journal of Social Science and Business Vol. 7 No. 3 (2023): August ]]>
Publisher : <![CDATA[Universitas Pendidikan Ganesha ]]>
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DOI: 10.23887/ijssb.v7i3.54746
<![CDATA[Tax avoidance is a complex problem faced by governments in both developed and developing countries. This study aims to examine the effect of Uncertainty of Economic Policy (EPU) on tax avoidance and see the tendency of higher tax avoidance practices based on the level of the country's economy. This research uses a quantitative approach with an explanatory method. The study sample consisted of 21 purposively selected countries. Data was collected between 1997 and 2015. The data collection method is carried out through secondary data collection from various relevant sources, such as the UNU-WIDER Government Revenue Dataset 2021 and the EPU index of related studies. Data analysis was performed using panel data regression techniques with the help of Eviews 9 software. The results of the analysis showed a significant negative influence between EPU and tax avoidance. In addition, it was also found that developed countries have higher rates of tax avoidance than developing countries. This research provides new understanding for tax authorities in dealing with EPU in order to formulate appropriate policies to reduce tax avoidance practices. The implication of this study is the need for more effective preventive and regulatory measures in tackling tax avoidance in various countries.]]>
<![CDATA[The Effect of Institutional Ownership, Sales Growth, Firm Size on Tax Avoidance with Corporate Social Responsibility as a Moderating Variable ]]>
<![CDATA[I Kadek Dedy Suryatna]]>;
<![CDATA[Desak Nyoman Sri Werastuti]]>;
<![CDATA[Gede Adi Yuniarta]]>
<![CDATA[ International Journal of Social Science and Business Vol. 7 No. 3 (2023): August ]]>
Publisher : <![CDATA[Universitas Pendidikan Ganesha ]]>
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DOI: 10.23887/ijssb.v7i3.55757
<![CDATA[Tax avoidance practices are one of the causes of reduced tax revenue from predetermined projections. This study examines whether companies in Indonesia will engage in tax avoidance practices when they start implementing CSR. Thus, this study aims to describe the magnitude of the influence of institutional ownership, sales growth, company size in the trade, services, and investment sectors of companies listed on the Indonesia Stock Exchange on corporate tax avoidance by adding corporate social responsibility as a moderate variable. The sample of this study was selected based on predetermined criteria. The purposive sampling method was used to obtain 31 companies in the trade, services and investment sectors listed on the Indonesia Stock Exchange for 2017-2021. Data from the company's financial and annual statements are then analyzed using Eviews software. The findings revealed that institutional ownership and firm size positively influence tax avoidance; However, sales growth negatively impacts tax avoidance. Corporate social responsibility disclosures can moderate and weaken the effect of sales growth on tax avoidance. However, it strengthens the link between institutional ownership and company size on tax avoidance. The implication is that there needs to be stricter regulatory action and attention to transparency and good tax reporting in order to achieve fairer and more sustainable taxation.]]>
