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Public Inspiration : Jurnal Administrasi Publik
Published by Universitas Warmadewa
ISSN : 25812378     EISSN : 25805975     DOI : https://doi.org/10.22225
Core Subject : Economy, Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
PUBLIC INSPIRATION: Jurnal Administrasi Publik is a journal research published by Postgraduate program of Public Administration, Universitas Warmadewa. This Journal is a group of research including; Social science, Psychology, Politic, Anthropology, Information technology, Culture, and Law. This Journal is published twice a year in June and December.
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Articles 7 Documents
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Search results for , issue "Vol. 9 No. 2 (2024)" : 7 Documents clear
Implementasi Kebijakan Automatic Adjustment Pada Operasional Satuan Kerja Pemasyarakatan di Lingkungan Kantor Wilayah Kementerian Hukum Dan Ham Bali Juli Saptaputra Hantana; Ida Ayu Putu Sri Widnyani; Gede Wirata
Public Inspiration : Jurnal Administrasi Publik Vol. 9 No. 2 (2024)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/pi.9.2.2024.109-121

Abstract

In the President's directive at the plenary cabinet meeting on November 17, 2021, it was stated that strategic steps need to be taken in 2022 to mitigate the continuing and worsening impact of the Covid-19 pandemic by reserving a 5% budget allocation (automatic adjustment) in each Ministry/Agency. This study aims to understand and analyze the processes, obstacles or constraints that arise, and their solutions in the implementation of the Automatic Adjustment policy in the operational work units of the Corrections Office within the Bali Regional Office of the Ministry of Law and Human Rights. This research is a qualitative study with a descriptive approach. Data and information collection in this study used observation, interviews, documentation studies, and online data searches. The results of the study indicate a lack of understanding of the purpose of implementing the policy, the absence of standards in the form of regulations or derivative rules that more specifically regulate policy implementation, the budgetary resources managed by the work units are insufficient for policy implementation, there are no SOPs/technical guidelines/implementation instructions in implementing the policy, and there is still minimal support from Echelon I or the Central Unit. The obstacles that arise include changes in activity implementation plans, delays in activities, difficulties in budget realization, and problems in achieving output targets, while solutions to overcome these include re-planning, budget revisions, synergy, and changes in activity implementation mechanisms.
Efektivitas Peningkatan Pelayanan Oleh Partisipasi Publik Dengan Pengaduan Sistem Layanan Aspirasi Pengaduan Online Rakyat (LAPOR) di Kota Malang Eka Nur Aning Aisyah; Dinda Salwa Nabila; Michelle Alicia Sabrina; H Hayat
Public Inspiration : Jurnal Administrasi Publik Vol. 9 No. 2 (2024)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/pi.9.2.2024.87-92

Abstract

The People's Online Complaint Aspiration Service System (LAPOR) has emerged as a significant innovation in Indonesia, contributing to increased responsibility, accountability and openness in public services. One of the big cities in Indonesia, Malang City, has implemented this method as an effort to increase the efficiency of services provided to the community. This essay uses a combination of qualitative and quantitative research approaches. The number of complaints, response times, and resolution rates are all measured. It seeks to understand users' experiences and perceptions of the system through a qualitative research approach. Collect information regarding the number, nature and location of complaints as well as the time and place of response from the Malang city LAPOR database. Data shows that several regional apparatuses in Malang City have a high response rate to public complaints, an average of 93.67% for SAMBAT WEB and 84.85% for SAMBAT SMS. This shows that the online complaint system has succeeded in meeting the public's expectations and needs for fast and effective responses to their complaints. In the period January to December 2020, the Malang City Communications and Information Service received a total of 869 complaints via the SAMBAT WEB and SAMBAT SMS applications. The five regional agencies with the most complaints are the Transportation Service (Dishub), Population and Civil Registration Service (Disdukcapil), Civil Service Police Unit.
Mal Pelayanan Publik: Peningkatan Aksebilitas Dan Keterjangkauan Layanan (Studi Pada Mall Pelayanan Publik Ramayana Jalan Merdeka Kota Malang) Bintang Aldi; Wika Ananda; Bagus Kusuma; Aris Putra; H. Hayat
Public Inspiration : Jurnal Administrasi Publik Vol. 9 No. 2 (2024)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/pi.9.2.2024.79-86

Abstract

With integrated service functions at both the central and regional levels, the Public Service Mall is the center of public service activities for government administration. This also functions as an expansion of integrated service capabilities at both the central and regional levels. Apart from that, MPP services are integrated with information technology to overcome global problems caused by the Industrial Revolution 4.0. A variety of public services are offered by ministries, organizations, state, district and city governments, as well as state-owned, regional and private enterprises, at the Public Service Mall. Increasing service speed, convenience, reach, comfort and security is one of the goals. This type of research is called qualitative research with descriptive techniques, using research information and the observed behavior of research objects to produce descriptive data in the form of spoken and written words. The existence of the Public Service Mall has increased the speed, convenience, reach, comfort and safety of public services thereby providing benefits to the community, according to the findings of a study on the accessibility and affordability of services in the Ramayana Public Service. Mall in Malang City. The majority of Malang City residents think that the existence of a public service mall can directly improve services and support Malang City government policies to increase the effectiveness of public services.
Pelayanan Air Bersih Di Desa Mayumba Kecamatan Mori Utara Kabupaten Morowali Utara Lidya Veronika Mayui; A. Y. Walenta; Karmila Akib
Public Inspiration : Jurnal Administrasi Publik Vol. 9 No. 2 (2024)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/pi.9.2.2024.122-131

Abstract

Clean water is one of the basic needs of Indonesian society. Currently, water availability tends to decrease and water demand increases, causing water resources to need to be managed by paying attention to services. This is because many people complain that the quality of clean water services is not as expected. This research aims to describe the quality of clean water services in Mayumba Village, North Mori District and the factors that influence the quality of clean water services. This research uses a descriptive qualitative approach with data collection techniques through observation, interviews and documentation related to the research. The data analysis technique in this research was carried out by data reduction, data presentation and drawing conclusions. The results of the research show that the quality of clean water services in Mayumba Village as seen from two indicators, namely assurance and empathy, is good, where officers provide friendliness and good responses to the community and also treat the community equally. However, the tangible indicators of reliability and responsiveness still need to get the attention of the Mayumba Village Government.
Persepsi Peserta Program Bantuan Langsung Tunai Terhadap Kepercayaan Publik di Desa Cintai Damai Kecamatan Percut Sei Tuan Kabupaten Deli Serdang Novri Sari MP Pasaribu; Dara Aisyah
Public Inspiration : Jurnal Administrasi Publik Vol. 9 No. 2 (2024)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/pi.9.2.2024.132-142

Abstract

The Direct Cash Assistance (BLT) program in Indonesia aims to alleviate economic hardship, particularly during the COVID-19 pandemic. It seeks to boost purchasing power and mitigate the crisis's impact. While BLT is seen as a potential solution to poverty and economic instability, its success hinges on public trust. This study analyzes community perceptions and trust in the BLT program in Cinta Damai Village. Using a mixed-methods approach, the research found a positive perception among recipients who acknowledged the benefits of BLT funds. However, concerns persist regarding fairness and transparency in the program's implementation. The study concludes that a positive public perception enhances trust, with 21% of trust variability explained by perception, while other factors remain unexplored.
Inter-Sector Collaboration in Implementation Poverty Alleviation Program Through Corporate Social Responsibility in Indonesia Ashari Salam; Muh Ridwan B
Public Inspiration : Jurnal Administrasi Publik Vol. 9 No. 2 (2024)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/pi.9.2.2024.143-157

Abstract

To effectively align corporate social responsibility (CSR) with poverty reduction agendas, companies need to be more inclusive and collaborative with other actors. Cross-sector partnerships in CSR implementation have emerged as a new approach and practice, as promoted by public administration scholars. Key actors in partnerships may come from government, civil society represented by non-governmental organizations (NGOs), and corporations. However, designing successful and effective partnerships that are relevant to cross-sector dynamics and political contexts has proven to be a challenge, especially in developing countries and new democracies, such as Indonesia. This paper provides the main characteristics of effective cross-sector partnerships derived from examining three case studies in Indonesia and Tanzania. Both represent cross-sector partnerships with varying scope and depth. In this paper, one can observe and extract the main characteristics of effective partnerships based on the three case studies, each with its described model. In particular, the characteristics used to assess the effectiveness of the model include ownership, alignment and synchronization, accountability, reduced dependency, resource sharing, along with representation and legitimacy.
Pengaruh Kinerja Pegawai, Motivasi Kerja, Komunikasi dan Budaya Kerja terhadap Pelayanan Kepegawaian (Studi Kasus pada Badan Kepegawaian dan Pengembangan Sumber Daya Manusia Kota Denpasar) I Made Karang Wira Wicaksana; A.A. Ayu Dewi Larantika; I Gede Agus Wibawa
Public Inspiration : Jurnal Administrasi Publik Vol. 9 No. 2 (2024)
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/pi.9.2.2024.93-108

Abstract

The aim of this research is to understand and analyze the influence of employee performance, work motivation, communication and work culture on personnel services at the Denpasar City Personnel and Human Resources Development Agency. This research uses a quantitative approach with primary and secondary data types. The total population in this study was 1,996 employees, and the number of samples obtained using the Slovin formula calculation was 333 respondents. The data analysis technique used is multiple linear regression with the SPSS application. The test results prove that partially and simultaneously employee performance, work motivation, work communication and work culture have a positive and significant effect on the quality of personnel services at the Denpasar City Personnel and Human Resources Development Agency. The value of the coefficient of determination or Adjusted R square shows a value of 0.862, from these results it means that all independent variables (employee performance, work motivation, work communication and work culture) have a contribution of 86.2% to the dependent variable (performance) with a very strong level of determination. and the remaining 13.8% is influenced by other factors outside this research.

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