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INDONESIA
Journal of Public Administration Studies
Published by Universitas Brawijaya
ISSN : 2548902X     EISSN : 25416979     DOI : -
Journal of Public Administration Studies (JPAS), with registered ISSN number 2548-902X (print) and 2541-6979 (online) is a scientific journal dedicated to dissiminate the development of theory and practices of public administration globally. JPAS published two times a year in February and November.
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Articles 14 Documents
Search results for , issue "Vol 1, No 1 (2016)" : 14 Documents clear
Public Information Disclosure Practice At The Local Government (Case Study Of Magelang And Semarang Cities, Central Java, Indonesia) Putu Henny Puspawati, Desak
JPAS (Journal of Public Administration Studies) Vol 1, No 1 (2016)
Publisher : FIA UB

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Abstract

This study aims to describe and analyze the implementation of the public information disclosure (PID) practices at the local governmental level. It was carried out in two municipalities in Central Java Province, namely, Magelang and Semarang Cities. The results of the study found many different outcomes in practicing PID in both cities. Compared to Semarang City, Magelang City is still lagging in infrastructure, system of technology and readiness of human resources in the area of information disclosure. The study revealed that PID tends to influence the commitment of local government official to be transparent, as the authority holder in providing information. In the Semarang City case, the local leader and his public officials are seriously handling this policy. The strong willingness of the local leader leads to implement of the regulation, establish proper infrastructure and provide skilled officers. As the result, local government administration is likely to be more accountable, transparent and thereby achieved higher public trust. The lesson learned is the more willing local leaders implement public information disclosure, the more accountable the local government becomes.
Decentralization and Poverty in Indonesia: The Case of Karo District Pandia, Sejahtera
JPAS (Journal of Public Administration Studies) Vol 1, No 1 (2016)
Publisher : FIA UB

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Abstract

This study examines the link between decentralization and poverty. This study takes Karo District, an agricultural region, compared with Indonesia and North Sumatra Province. The result reveals that poverty rate is declining during 2002 to 2012 in Karo, North Sumatra Province and Indonesia. There is an opinion that with or without decentralization poverty tends to decrease because of industrialization accompanied by labor migration. North Sumatra and Indonesia as a whole support the opinion that industrialization may be a tool to overcome poverty, but it not the case for Karo. Industrialization has not been a “vehicle” to poverty reduction in Karo since it has not undergone any industrialization. The equality of inter-regional fiscal capacity, the stepping-up of local people’s participation and the improvement of local administrative apparatus seem to have had a positive impact on poverty reduction in Karo.
The influence of Service Quality Toward Customer Satisfaction in Yogyakarta Permana Sari, Ratih
JPAS (Journal of Public Administration Studies) Vol 1, No 1 (2016)
Publisher : FIA UB

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Abstract

This study aim to analyze and describethe linkage of customer satisfaction and quality servicethat attracted some studies since few years ago through different approach in one of Science Center or called as educational tourismin Asia Pacific, Taman Pintar Yogyakarta, with approach called asmixed methods. Dominantly, quantitative methods used in this research analyzed by Partial Least Square model described through Cartesians diagram and qualitative method analyzed by interactive model data and strengthened by Force Field Analysis. The result shows that indicators of customer satisfaction called as SERVQUAL (empathy, reliable, tangible, responsive, and assurance) has a significant influence towards customer satisfaction which is indicates by feel of believe, happy, revisit and recommend. The results is explained that both of service quality and customer satisfaction are closely related even both are independent, also implied that the increasing number of one item is likely indicate an increasing number in another.
Factors Influencing Community Participation in Development Planning through Development Planning Forum (Musrenbang) in Sumbermanjing Wetan District Malang Regency Sanjayani, Rita
JPAS (Journal of Public Administration Studies) Vol 1, No 1 (2016)
Publisher : FIA UB

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Abstract

A good plan is needed as a guidance of development activity. Development planning forums (Musrenbang) which involve local community are held annually and in hierarchy from the lower level (Village) to higher level (National) in Indonesia. This research aims to determine the level and the factors influencing community participation in District Musrenbang. The method is quantitative by using Partial Least Square (PLS) analysis. The research finds that the community participation in Sumbermanjing Wetan District Musrenbang is in the fifth rung of Arstein’s Ladder of Participation namely placation. According to PLS analysis result, the factors influencing community participation in District Musrenbang are culture, educational level, income, perception, and communication.

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