Articles
8 Documents
Search results for
, issue
"Vol 5 No 2 (2021): ADMMRIRASI Journal December 2020 Edition"
:
8 Documents
clear
<![CDATA[Pengaruh Kualitas Layanan Farmasi Terhadap Kepuasan Pasien Pada Pasien di Rumah Sakit Tipe D Yogyakarta ]]>
<![CDATA[Winanti Winanti]]>
<![CDATA[ Jurnal Admmirasi Vol 5 No 2 (2021): ADMMRIRASI Journal December 2020 Edition ]]>
Publisher : <![CDATA[Program Studi Magister Manajemen Rumah Sakit, Jenjang Pasca Sarjana (S2), Pasca Sarjana Universitas Muhammadiyah Yogyakarta ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.47638/admmirasi.v5i2.64
<![CDATA[Hospital pharmaceutical installation services play an important role in efforts to improve the quality of hospital services. The quality of hospital services affects patient satisfaction. This study aims to determine the effect of pharmaceutical service quality on outpatient satisfaction at D type Hospital in Yogyakarta. This type of research is quantitative. The population is all outpatients in D type Hospital. Retrieval of data using a questionnaire. Multivariate data analysis using multiple regression analysis. The results showed that the dimensions of pharmaceutical service quality that influence patient satisfaction are tangible. Dimensions of pharmaceutical service quality that do not affect patient satisfaction are reliability, responsiveness, assurance and empathy. In conclusion, pharmaceutical service quality (reliability, responsiveness, certainty, empathy and tangible manifestations) affect patient satisfaction with pharmaceutical services at D type Hospital Yogyakarta (t 7,239; p 0,000).]]>
<![CDATA[Perspektif Tenaga Kesehatan Puskesmas dalam Menggunakan Sistem Informasi Manajemen Puskesmas (SIMPUS) ]]>
<![CDATA[Fauzan Kurniawan]]>
<![CDATA[ Jurnal Admmirasi Vol 5 No 2 (2021): ADMMRIRASI Journal December 2020 Edition ]]>
Publisher : <![CDATA[Program Studi Magister Manajemen Rumah Sakit, Jenjang Pasca Sarjana (S2), Pasca Sarjana Universitas Muhammadiyah Yogyakarta ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.47638/admmirasi.v5i2.72
<![CDATA[The development of a Puskesmas Management Information System (SIMPUS) has a goal which is to produce a system capable of providing computer-based information needed to manage patients for health workers in puskesmas, puskesmas management, and the health department. So that the presence of SIMPUS can support better health services. However, the use of electronic medical records in management information systems is influenced by the attitude of the users of this system. This study aims to determine the behavior of health center health workers in using SIMPUS. This research is a quantitative study with a cross sectional approach using the UTAUT questionnaire on Health Center health workers in Bantul Regency. The results of this study found that the Constructive Facilitating Condition had a positive effect on the construct of Behavioral Intention with a value of 69.5%. The coefficient of the latent facilitating condition (FC) to the construct Behavior Intention (BI) in this model has the greatest value among the coefficient values of the latent variable in the relationship model between other constructs, which means that the more complete the facilities that support the use of the system, the more accepted and used by user.]]>
<![CDATA[Specialist Doctors Work Satisfaction Regarding National Health Insurance System : A Case Study Of Regional Public Hospital In Yogyakarta, Indonesia ]]>
<![CDATA[Riza Mahendra Kusumo]]>
<![CDATA[ Jurnal Admmirasi Vol 5 No 2 (2021): ADMMRIRASI Journal December 2020 Edition ]]>
Publisher : <![CDATA[Program Studi Magister Manajemen Rumah Sakit, Jenjang Pasca Sarjana (S2), Pasca Sarjana Universitas Muhammadiyah Yogyakarta ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.47638/admmirasi.v5i2.74
<![CDATA[Various complaints from hospitals, both at the regional and national levels, stated that they were not satisfied with the rates set by the BPJS. They stated that the rates set were very unrealistic. The purpose of this study was to examine the effect of medical services fee, workload, and assessment work performance on the level of job satisfaction of specialist doctors related to the BPJS service program in Panembahan Senopati District General Hospital, Bantul, D.I Yogyakarta. This study uses quantitative analytical methods which are followed up with qualitative methods. The population of this study is specialist doctors working in Panembahan Senopati Hospital and has functional positions totaling 38 people. Among respondents who were satisfied with respondents who felt dissatisfied had a balanced number, namely as many as 19 people (50%). However, the average value of 78.58 indicates that the average respondent felt dissatisfied. This shows that the majority of specialist doctors in Panembahan Senopati Bantul Regional Hospital are not satisfied with working conditions in Panembahan Senopati Bantul Regional Hospital. There is a significant relationship between medical service variables (X1), workload variables (X2), work performance assessment variables (X3) and job satisfaction specialist doctor Panembahan Senopati Bantul Hospital.]]>
<![CDATA[Perbandingan Tarif Tindakan Hemodialisa untuk Perhitungan Tarif Rumah Sakit dengan Metode Full Costing dengan ABC terhadap Claim INA’CBGs ]]>
<![CDATA[Muhammad Firman Agung]]>
<![CDATA[ Jurnal Admmirasi Vol 5 No 2 (2021): ADMMRIRASI Journal December 2020 Edition ]]>
Publisher : <![CDATA[Program Studi Magister Manajemen Rumah Sakit, Jenjang Pasca Sarjana (S2), Pasca Sarjana Universitas Muhammadiyah Yogyakarta ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.47638/admmirasi.v5i2.77
<![CDATA[Penetapan tarif berdasarkan INA-CBGs belakangan ini menimbulkan polemik bagi pihak Rumah Sakit, karena dari beberapa kasus, tarif yang diberlakukan mengalami selisih bila dibandingkan dengan tarif sebelumnya. Selisih tarif ini, bisa menjadi keuntungan bagi rumah sakit tetapi bisa pula menambah beban rumah sakit. Tujuan dari penelitian ini adalah untuk menganalisis perbedaan tarif dalam perhitungan menggunakan metode full costing dengan Activity Based Costing (ABC) terhadap claim INA’CBGs pada tindakan hemodialisa. Penelitian ini dilakukan di RSUP X Makassar. Penelitian ini bersifat triangulasi dengan menggunakan data sekunder rumah sakit bulan Juli sampai Desember tahun 2019. Penelitian ini merupakan studi kasus yang bertujuan untuk menganalisis unit cost tindakan Hemodialisa berdasarkan Standar Operasional Prosedur (SOP) dengan metode ABC yang bertujuan membandingkannya dengan tarif yang sudah ditetapkan RSUP X Makassar dan tarif INA-CBGs. Metode perhitungan biaya menggunakan metode ABC dengan mengalokasikan biaya langsung dan menghitung biaya dari kegiatan yang terjadi menggunakan cost driver berdasarkan waktu kegiatan. Terjadi perbedaan selisih antara tarif tindakan Hemodialisa dengan metode ABC dengan rumah sakit yang menggunakan metode full costing dan INA’CBGs. Terlihat adanya efisiensi antara tarif dengan metode ABC dengan tarif Full Costing rumah sakit pada biaya operasional dan biaya pemelihaaan. Adapun total selisih antara metode ABC dengan full costing adalah Rp. 138.209. Perhitungan unit cost tindakan hemodialisa dengan metode ABC didapatkan melalui perhitungan komponen biaya berdasarkan SOP meliputi biaya investasi Rp. 98.718,- , biaya operasional Rp. 1.032.678,- dan biaya pemeliharaan Rp. 4.992,- dengan total unit cost Rp. 1.136.388,- . Claim pada INA’CBGs yang dibayarkan kepada rumah sakit adalah Rp. 982.400,- . Berdasarkan hal tersebut maka penting dilakukan penelitian terkait dengan pengkajian ulang metode perhitungan unit cost pada tindakan hemodialisa di RSUP X Makassar.]]>
<![CDATA[The Description of Prolanis Patient Satisfaction Towards Prolanis Management ]]>
<![CDATA[Dimas Caesar Kurniawan]]>
<![CDATA[ Jurnal Admmirasi Vol 5 No 2 (2021): ADMMRIRASI Journal December 2020 Edition ]]>
Publisher : <![CDATA[Program Studi Magister Manajemen Rumah Sakit, Jenjang Pasca Sarjana (S2), Pasca Sarjana Universitas Muhammadiyah Yogyakarta ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.47638/admmirasi.v5i2.132
<![CDATA[Primary healthcare should have standard to maintenance and increase the service quality in order to manage patients with chronic disease, especially for patients with chronic disease that been carried out by BPJS called as Prolanis. This study aims to know is service quality affect to the successful of Prolanis therapy management in Bantul. This research used a descriptive analytic. The study sample was all patients who join Prolanis Club in Klinik Pratama IDI Bantul. The sample was 50 people. This study showed prolanis patient satisfaction in both criteria success and unsuccess are satisfied in each dimension (Tangible, Responsiveness, Reliability, Empathy and Assurance). The result of this study showed that the description of prolanis patients’ satisfaction towards prolanis management is good.]]>
<![CDATA[Perceptions of Health Workers on Risk Factors of Medication Errors in Outpatient and Inpatient Services at X Hospital ]]>
<![CDATA[Yoga Pribadi Utomo]]>
<![CDATA[ Jurnal Admmirasi Vol 5 No 2 (2021): ADMMRIRASI Journal December 2020 Edition ]]>
Publisher : <![CDATA[Program Studi Magister Manajemen Rumah Sakit, Jenjang Pasca Sarjana (S2), Pasca Sarjana Universitas Muhammadiyah Yogyakarta ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.47638/admmirasi.v5i2.133
<![CDATA[Health workers have a responsibility in preventing medication errors that occur from the prescription process to the administration of drugs. Medication errors are serious problems that have an impact on increasing the duration of hospitalization and treatment costs, patient mistrust which is usually followed by patient dissatisfaction with health care. The purpose of this study was to determine the risk factor analysis of medication errors in outpatient and inpatient care at the X Hospital.]]>
<![CDATA[Hubungan Keterampilan Komunikasi Terapeutik Mahasiswa Profesi Kedokteran Gigi Terhadap Kepuasan Pasien di RSGM UMY ]]>
<![CDATA[Nisa Trianingrum]]>
<![CDATA[ Jurnal Admmirasi Vol 5 No 2 (2021): ADMMRIRASI Journal December 2020 Edition ]]>
Publisher : <![CDATA[Program Studi Magister Manajemen Rumah Sakit, Jenjang Pasca Sarjana (S2), Pasca Sarjana Universitas Muhammadiyah Yogyakarta ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.47638/admmirasi.v5i2.134
<![CDATA[Komunikasi terapeutik merupakan komponen penting dalam komunikasi antar dokter gigi dan pasien. Terciptanya Komunikasi terapeutik yang baik akan memberikan kepuasan tersendiri oleh pasien, yang pada akhirnya akan mempengaruhi kepuasan pasien terhadap pelayanan yang diberikan. Komunikasi terapeutik penting untuk diajarkan pada mahasiswa profesi agar kektika lulus menjadi seorang dokter gigi akan dapat melakukan komunikasi terapeutik dengan baik pada pasien. Penelitian ini bertujuan menilai adanya hubungan antara keterampilan komunikasi mahasiswa profesi terhadap kepuasan pasien di RSGM UMY. Penelitian ini merupakan penelitian kuantitatif. Desain penelitian yang digunakan yaitu cross sectional. Jumlah sampel sebanyak 78 pasien dan mahasiswa profesi angkatan 2012. Besar sampel ditentukan secara total sampling. Analisis data dengan analisa univariate dan analisis bivariate. Hasil penelitian ini kategori baik sebagian besar puas dengan komunikasi yang dilakukan oleh mahasiswa profesi kedokteran gigi UMY sebanyak 36 orang (46,2%), dan sebanyak 25 orang (32,1%) merasa sangat puas. Pasien yang mendapatkan komunikasi terapeutik kategori cukup sebagian besar puas terhadap komunikasi mahasiswa profesi kedokteran gigi, hasil yang didapatkan yaitu sebanyak 14 orang (17,9%), sedangkan yang merasa sangat puas sebanyak 2 orang (2,6%), dan kategori netral sebanyak 1 orang (1,3%). Kesimpulan ada hubungan yang signifikan Antara komunikasi terapeutik mahasiswa profesi kedokteran gigi dengan kepuasan pasien di RSGM UMY]]>
<![CDATA[Service Quality Can Determine Patient’s Loyalty in Internal Disease Inpatient Room at Dr. Sismadi Cileungsi Bogor Hospital ]]>
<![CDATA[Nurhadi Nurhadi]]>
<![CDATA[ Jurnal Admmirasi Vol 5 No 2 (2021): ADMMRIRASI Journal December 2020 Edition ]]>
Publisher : <![CDATA[Program Studi Magister Manajemen Rumah Sakit, Jenjang Pasca Sarjana (S2), Pasca Sarjana Universitas Muhammadiyah Yogyakarta ]]>
Show Abstract
|
Download Original
|
Original Source
|
Check in Google Scholar
|
DOI: 10.47638/admmirasi.v5i2.135
<![CDATA[Improving the quality of services provided by hospitals to patients will be able to create a sense of patient satisfaction, so that the creation of a sense of patient satisfaction will lead to a loyal attitude of patients towards hospital services. This study aims to analyze the effect of service quality and patient satisfaction on patient loyalty in the inpatient department of Dr. Sismadi. The design of this study was the design of causality with 170 inpatients in the internal medicine department at Dr. Hospital. Sismadi. Samples were taken by using purposive sampling technique. Service quality and patient satisfaction variables are independent variables and patient loyalty is the dependent variable. The research instrument was a questionnaire and was measured on an interval scale. Data were analyzed using SEM-LISREL. The results showed that the variable service quality had a positive effect on patient loyalty. Service quality has a positive effect on patient satisfaction meaning to increase patient loyalty, the level of satisfaction is improved through improving service quality, and patient satisfaction has a positive effect on patient loyalty. The dominant variable is service quality]]>
