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Hengki Tamando
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INDONESIA
Enrichment : Journal of Management
Published by Institute of Computer Science
ISSN : 20876327     EISSN : 27217787     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
The Enrichment : Journal of Management offers wide ranging and widespread analysis of all surfaces of management and science. Published two times per year, it delivers a emphasis for universal proficiency in the vital methods, techniques and areas of research; presents a opportunity for its readers to share mutual understandings across the full range of businesses and skills in which management and science is used; covers all areas of management science from systems to practical facets; links concept with training by publishing case studies and covering the latest important issues.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen
Articles 22 Documents
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Search results for , issue "Vol. 14 No. 3 (2024): August: Management Science And Field" : 22 Documents clear
The mediating role of organizational support in improving employee performance influenced by organizational commitment at BPS offices in banten province Pratama, Bayu
Enrichment : Journal of Management Vol. 14 No. 3 (2024): August: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v14i3.1984

Abstract

This study aims to examine and analyze the mediating role of organizational support in improving employee performance, which is influenced by organizational commitment at BPS offices in Banten Province. Considering the importance of implementing organizational commitment to further improve the performance of BPS employees in Banten Province. The research method uses a quantitative approach with a sample of 175 BPS employees in Banten Province who were collected through questionnaires and data analysis using the SmartPLS 3.2.9 program. The research results show that organizational commitment has a positive and significant effect on employee performance, both directly and mediated by organizational support. The contribution of this research can be used for academic and practical purposes and can be used as a guideline for decision-making of the Head of BPS in Banten Province
The effect of service quality, facilities, atmosphere, and short waiting time on hemodialysis patient satisfaction Hermanto, Amanda
Enrichment : Journal of Management Vol. 14 No. 3 (2024): August: Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v14i3.1988

Abstract

The purpose of this study is to examine the impact of service quality, facilities, atmosphere, and wait time management on the satisfaction of hemodialysis patients at XYZ Hospital in Tangerang City. This is a quantitative study with a cross- sectional design and the sampling method used is census. Empirical data obtained from May to June 2024 through online questionnaires with 152 hemodialysis patients who had been receiving treatment for at least one year. The data were processed and analyzed using the Structural Equation Modeling (SEM) method with the Partial Least Square (PLS) path, higher-order construct, the disjoint two- stage approach using the SmartPLS 4 program.The study results indicate that all four tested factors, namely service quality, facilities, atmosphere, and short waiting time, have a positive on patient satisfaction

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