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Journal of Public Administration and Government (JPAG)
Published by Universitas Tadulako
ISSN : 26848406     EISSN : 26851032     DOI : https://doi.org/10.22487/jpag
Core Subject : Social,
Social Sciences
http://jurnal.fisip.untad.ac.id/index.php/JPAG/focusandscope Journal of Public Administration and Government (JPAG) peer-reviewed journal which aims to spread conceptual thinking or ideas, review and the research findings obtained in the field of Public Administration. Journal of Public Administration and Government (JPAG) promotes scholarly, theoretical, pragmatic, and contemporary research, which makes a clear conceptual and methodological contribution to existing literature. These may include but are not limited various issues such as: Public administration; bureaucracy; policy and public services; environmental policy; disaster management issue; public management and Goverment; desentralisation; government innovation; community empowerment; leadership; regional autonomy; terrorism and conflict resolution; government ethics; and E-Government.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 4 Documents
 1 
Search results for , issue "Vol. 7 No. 2 (2025)" : 4 Documents clear
The Role of Government Policy in Responding to Climate Change: A Literature Review Wulandari, Rina; Mia Karlina, Neng
Journal of Public Administration and Government Vol. 7 No. 2 (2025)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/jpag.v6i3.1683

Abstract

Climate change generates increasingly complex governance challenges, requiring a comprehensive understanding of the effectiveness of policies, instruments, and institutional dynamics that shape countries’ adaptive capacities. This study conducts a systematic review of research published between 2021 and 2025 to identify cross-contextual patterns regarding barriers and enablers of adaptation, policy approaches and instruments, policy effectiveness, and the political–institutional factors influencing climate policy outcomes. The search and selection process followed a rigorous SLR protocol, accompanied by thematic coding to map four major themes emerging from the reviewed articles. The synthesis indicates that adaptation barriers most frequently stem from governance fragmentation, regulatory ambiguity, limited institutional capacity, and the dominance of top-down approaches that overlook social vulnerability. Regarding policy instruments, Climate Action Plans, policy mixes, carbon taxes, Nature-Based Solutions, and adaptation finance mechanisms prove effective only when supported by robust institutional frameworks and cross-sectoral coordination. In many countries, integration between mitigation and adaptation within development policies remains weak, while technocratic approaches that prioritize infrastructure often create risks of the safe-development paradox and increase long-term exposure to climate hazards. Policy effectiveness is significantly shaped by socio-political dynamics such as partisanship, geopolitical interests, and the quality of public participation, which can either strengthen or weaken the legitimacy of climate policies. The synthesis underscores that successful climate governance requires stable legal and institutional frameworks, the integration of adaptation and mitigation, participatory and equity-oriented approaches, reliable technical instruments and data, as well as coordinated and sustained implementation. This study advances the understanding of how structural, social, and political factors shape climate adaptation effectiveness and provides a conceptual foundation for developing more inclusive, integrated, and responsive climate policies in the face of escalating climate risks.
Relationship of Work Quality, Quantity, Timeliness, Effectiveness, and Independence on Public Service Performance in Kampong Trabaek District Administration, Prey Veng Province, Cambodia Serey, Mardy; J. Girao, Michael
Journal of Public Administration and Government Vol. 7 No. 2 (2025)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/jpag.v7i2.1971

Abstract

This study looks into the variables affecting public service performance (PSP) in Kampong Trabaek District Administration, Prey Veng Province, Cambodia. Although district-level public service delivery is essential to good governance, it continues to face obstacles like inefficiency, corruption, and a lack of funding. Work quality (WQ), work quantity (WT), timeliness (TI), effectiveness (EF), and independence (ID) are the five main dimensions that are examined in this study along with how they interact with PSP. This study aims to explore the current status of PSP in Kampong Trabaek District Administration and to investigate the relationship between WQ, WT, TI, EF, and ID in shaping PSP within Kampong Trabaek District Administration, Prey Veng Province, Cambodia. To systematically investigate these relationships, data were gathered from 91 district administration stakeholders and employees using a quantitative research design with descriptive and correlational analysis. The questionnaire in the form of Likert scale was the instrument used in this study. The results provide subtle insights into the roles that each dimension plays in PSP. Timeliness and independence showed a strong positive relationship with work quality, underscoring the value of high standards in encouraging responsiveness and accountability. Effectiveness and work quantity were found to be significantly correlated, highlighting the need for a balance between productivity and reaching desired results. Timeliness was found to be a crucial component that was closely related to every other aspect, highlighting its function in boosting public trust in government. Effectiveness was essential to guaranteeing fair service distribution and flexibility in times of emergency, while independence allowed local leaders to develop context-sensitive solutions but also revealed weaknesses in supervision and resource distribution. To sum up, this study emphasizes how crucial it is to take a comprehensive approach to PSP, balance operational aspects, and promote collaborative governance models in order to attain long-lasting enhancements in Kampong Trabaek District Administration's public service delivery.
Effectiveness of Public Service Delivery from One Window Service Office: A Comprehensive Review Prak, Penh; Serey, Mardy; Hour, Chhunkry; Chem, Vuthy
Journal of Public Administration and Government Vol. 7 No. 2 (2025)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/jpag.v7i2.1998

Abstract

One Window Service Office (OWSO) plays a crucial role in delivering essential public services to local residents. The OWSO, which located in all districts and municipal within the provinces, aims to facilitate efficient service provision by eliminating redundant procedures and ensuring that citizens receive timely assistance. The office integrates a wide range of administrative tasks, including business registration, land management, tax collection, and civil documentation, under a unified system designed to minimize bureaucratic hurdles. This review aims to explore the extent to which the OWSO in Cambodia has contributed to improved governance and enhanced citizen engagement. This study adopts a qualitative case study approach to examine the effectiveness of public service delivery at OWSO in districts and municipal of Cambodia. By focusing on the OWSO, the study provides a detailed understanding of institutional practices, challenges, and outcomes related to public service delivery. A comprehensive review of secondary data was conducted to gather information on the establishment, objectives, and implementation of the Bavet OWSO. As results, this review indicate that while the OWSO has successfully simplified administrative procedures and improved service accessibility, its effectiveness is hindered by inadequate staffing, limited technological integration, and inconsistent enforcement of standardized procedures. Comparative analyses with similar initiatives in Indonesia, the Philippines, and Vietnam reveal that more digitally advanced and institutionally supported OWSO models achieve higher levels of efficiency and user satisfaction. These comparisons underscore the importance of investing in digital infrastructure, strengthening institutional capacity, and implementing robust anti-corruption measures to maximize the benefits of one-stop service centers. Additionally, the review highlights the need for enhanced citizen engagement and service awareness to ensure that residents fully utilize the available services and contribute to continuous improvements in service delivery.
Effectiveness of Decentralized Administration Management in Cambodia: A Comprehensive Review Yin, Punleu; Serey, Mardy; Hour, Chhunkry; Chem, Vuthy
Journal of Public Administration and Government Vol. 7 No. 2 (2025)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/jpag.v7i2.1999

Abstract

Decentralization has emerged as a key governance reform strategy aimed at improving administrative efficiency, enhancing citizen participation, and promoting equitable development. In Cambodia, decentralization reforms initiated in the early 2000s sought to transfer authority, financial resources, and decision-making powers from the central government to subnational levels, including provinces, municipalities, districts, and communes. This literature-based study evaluates the effectiveness of decentralized administration management in Cambodia, focusing on institutional capacity, service delivery performance, and governance outcomes. Drawing on case studies, comparative analyses with Indonesia, the Philippines, and Vietnam, and established theoretical frameworks such as New Public Management (NPM) and SERVQUAL, the review identifies both achievements and persistent challenges. Findings indicate that while decentralized administration in Cambodia has contributed to improved local governance and greater responsiveness to community needs, its effectiveness remains constrained by limited institutional capacity, infrastructural deficiencies, and the persistence of informal practices and corruption. The Kampong Speu Province case study illustrates how local governments have made progress in service accessibility and citizen engagement but continue to struggle with inefficiencies, uneven service quality, and weak accountability mechanisms. Comparative insights suggest that successful decentralization depends on robust institutional support, technological integration, and strong anti-corruption frameworks. This review concludes with policy recommendations aimed at strengthening human resource capacity, investing in digital infrastructure, enforcing transparency and accountability, and enhancing citizen participation in local governance. By addressing these areas, the Cambodian government can improve the functionality of decentralized administration and ensure more effective and inclusive public service delivery.

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