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Adbis : Jurnal Administrasi dan Bisnis
Published by Politeknik Negeri Malang
ISSN : 1978726X     EISSN : 27150216     DOI : 10.33795
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
Adbis - Jurnal Administrasi dan Bisnis terbit pertama kali bulan Desember 2007 dan diterbitkan dua kali dalam setahun yaitu pada bulan Juni dan Desember. Redaktur mengundang para penulis dan peneliti untuk menyumbangkan artikel hasil penelitian atau artikel konseptual dalam bidang Administrasi dan Bisnis. Redaksi berhak mengubah atau memperbaiki tulisan yang dimuat sejauh tidak mengganggu maksud dan isinya. Pendapat yang dimuat dalam jurnal ini sepenuhnya merupakan pendapat penulis artikel atau tidak mencerminkan pendapat penerbit dan penyunting.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 13 Documents
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Search results for , issue "Vol 12, No 2 (2018): Jurnal Administrasi dan Bisnis" : 13 Documents clear
ANALISIS PENGARUH KUALITAS PRODUK, KUALITAS LAYANAN DAN HARGA TERHADAP KEPUASAN KONSUMEN (Studi Kasus pada Rumah Makan "Rata-Rata" Yogyakarta) Suseno Hendratmoko
Adbis: Jurnal Administrasi dan Bisnis Vol 12, No 2 (2018): Jurnal Administrasi dan Bisnis
Publisher : Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/j-adbis.v12i2.46

Abstract

This research aims to determined customer satisfaction with the quality product, service quality and price at restaurant Rata - rata Yogyakarta. This research is a type of quantitative descriptive used primary and secondary data. The technic use accidental sampling with sampling. Research gives shows better quality, gives more satisfaction to customers. Even in service quality. Better service quality gives more customer satisfaction. So that with the variable of price. With the competitive price, gives more customers satisfaction. It shows that even both partially nor simultaneusly, product quality, service quality and price give effects to the customers satisfaction. Especially for product quality has highest validity. It's about 0,413 or 41,3 % effect to custome satisfaction. As it has the tagline of the restaurant; serv all indonesian taste vegetable soup with 25varians, 45 dining fish.
PENGARUH ORIENTASI BELANJA KONSUMEN TERHADAP MINAT PEMBELIAN SECARA ONLINE Rena Feri Wijayanti; Joni Dwi Pribadi; Lina Budiarti
Adbis: Jurnal Administrasi dan Bisnis Vol 12, No 2 (2018): Jurnal Administrasi dan Bisnis
Publisher : Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/j-adbis.v12i2.54

Abstract

The purpose of this study is to analyze consumer motivation, especially consumers with an interest in buying online. The research was conducted by distributing questionnaires with the target of respondents in their teens who were actively using internet facilities. Based on the results of research findings consumer shopping orientation is influenced by prices which have a significant influence on purchase interest while motivation in terms of product categories does not significantly influence the interest in online purchases.
PERSEPSI MAHASISWA TERHADAP MUTU PELAYANAN AKADEMIK DI JURUSAN ADMINISTRASI NIAGA POLITEKNIK NEGERI MALANG Tri Yulistyawati Evelina; Rena Feri Wijayanti; Ahmad Fauzi
Adbis: Jurnal Administrasi dan Bisnis Vol 12, No 2 (2018): Jurnal Administrasi dan Bisnis
Publisher : Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/j-adbis.v12i2.47

Abstract

The research aims to: examine the quality of academic service quality (tangibles, reliability, responsibility, assurance, and empathy) influencing student satisfaction at the Malang State Polytechnic Business Administration Department. The subjects in this study are Business Administration students, there are 2 (two) academic services, namely Academic Administration for D3 Business Administration Program and DIV Marketing Management. The type of data used is primary data (questionnaire) and secondary data. The results show that the influence of the variables studied is 72.2%. and each Service Quality variable, namely Tangibles, Reliability, Assurance and Emphaty has a significantly positive effect on Student Satisfaction, but for the Responsiveness variable it shows a significant negative effect on Student Satisfaction.

Page 2 of 2 | Total Record : 13

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