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UPI YPTK Journal of Business and Economics
Published by Universitas Putra Indonesia YPTK Padang
ISSN : -     EISSN : 25273949     DOI : 10.35134/jbe
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
UPI YPTK Journal of Business and Economics is a peer reviewed journal published by Universitas Putra Indonesia, YPTK, Padang West Sumatera, Indonesia. The journal publishes original works that advance knowledge of theory, practice and research in the area of management including Accounting, Auditing, Management, Marketing, Business, Finance, and other related topics. The journal is addressed at regional and international level and is targeted to academics, entrepreneurs, policy-makers, researchers and students who are involved in the latest research, scientific development and practice on Business and Economics. UPI YPTK Journal of Business and Economics is dedicated to address the challenges in the areas of Business and Economics, thereby presenting a consolidated view to the interested researchers in the aforesaid fields. The journal looks for significant contributions to the area of management including accounting, auditing, management, marketing, business, finance, and other related topics in theoretical and practical aspects. All manuscripts received by the editor of UPI YPTK Journal of Business and Economics (JBE) will be reviewed by peer reviewers according to the field of economics studies (at least 2 people) with a double-blind policy. This journal is published every 4 months, Januari, May, and September. All papers submitted to the journal should be written in good English.
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekonomi, Ekonometrika dan Keuangan (Lain-Lain)
Articles 7 Documents
 1 
Search results for , issue "Vol. 10 No. 2 (2025): May 2025" : 7 Documents clear
The Impact of Management Information Systems and Technological Innovation on Organizational Productivity: A Literature Review Sarianja, Suherdian Septa; Veri, Jhon
UPI YPTK Journal of Business and Economics Vol. 10 No. 2 (2025): May 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Putra Indonesia YPTK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35134/jbe.v10i2.302

Abstract

The main objective of this study is to explore the relationship between management information systems, technological innovation, and accounting education in the context of financial statement preparation practices. The literature search process was conducted using seven keyword combinations: (1) Management Information Systems AND Organisational Productivity, (2) Technological Innovation AND Organisational Performance, (3) Impact of IT Systems on Business Efficiency, (4) Role of Information Technology in Organizational Growth, (5) Digital Transformation AND Business Performance, (6) Enterprise Resource Planning (ERP) AND Productivity (7) Business Intelligence AND Organisational Efficiency. From this search, 1 article was found in Web of Science journals, 2 articles in Elsevier journals, 3 articles in Springer journals, 1 article in Willey-Blackweell journals, 2 articles in Taylor & Francis journals, 2 articles in SAGE Publications journals, 4 articles in Emerald journals, 2 articles in ProQuest journals, 1 article in Ebsco journals and 2 articles in MDPI journals. The literature review results indicate Management Information Systems (MIS) contribute significantly to organisational productivity by enhancing data management, improving decision-making processes, and increasing operational efficiency. Technological innovation drives productivity growth by automating business processes, improving workflow efficiency, and fostering adaptability in rapidly changing markets.
The Role of CRM-Based Information Systems and Service Quality in Enhancing Customer Loyalty of MSMEs in Padang Clarissa, Cindy; Veri, Jhon
UPI YPTK Journal of Business and Economics Vol. 10 No. 2 (2025): May 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Putra Indonesia YPTK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35134/jbe.v10i2.304

Abstract

The study aims to discover the influence of CRM-based information systems and service quality on MSMEs' customer loyalty in Padang City. The unit of analysis is Micro, Small, and Medium Enterprises (MSMEs) in Padang City. The study utilised primary data obtained through the questionnaire. Sampling technique by using quota sampling. 120 questionnaires from MSMEs were returned as a final sample. Data were analysed using multiple regression analysis performed by SPSS software. The result shows that CRM-based information systems significantly influenced customer loyalty in Padang City. Service quality significantly influenced customer loyalty in Padang City. The findings of this study have several important implications; MSMEs should invest in and adopt digital CRM solutions to improve customer interactions, data management, and personalised services, ultimately leading to increased customer retention. MSMEs should improve their service standards continuously. Enhancing responsiveness, reliability, and customer engagement can help build stronger customer relationships and trust.
The Impact of Education, Work Experience, and Incentives on Audit Quality: The Mediating Role of Organizational Commitment Saputra, Hendri
UPI YPTK Journal of Business and Economics Vol. 10 No. 2 (2025): May 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Putra Indonesia YPTK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35134/jbe.v10i2.306

Abstract

The object of this study is the employees of the Sungai Penuh City Inspectorate. The type of research used in this study is quantitative causality research, the data collection method is by distributing questionnaires. The analysis technique used is multiple linear regression analysis with the help of the smartPLS program. The sampling technique in this study used saturated samples by analyzing 80 respondents.Based on the results of the analysis, it can be concluded that education has a positive and significant effect on organizational commitment. Work experience has a positive and significant effect on organizational commitment. Incentives have a positive and significant effect on organizational commitment. Education has a positive and significant effect on audit quality. Work experience does not have a significant effect on audit quality. Incentives do not have a significant effect on audit quality. Organizational commitment has a significant effect on audit quality. Organizational commitment mediates the effect of education on audit quality. Organizational commitment mediates the effect of work experience on audit quality. Organizational commitment mediates the effect of incentives on audit quality.
Leadership Style, Work Environment, and Employee Performance: The Mediating Role of Job Satisfaction Popiandi, Deka
UPI YPTK Journal of Business and Economics Vol. 10 No. 2 (2025): May 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Putra Indonesia YPTK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35134/jbe.v10i2.308

Abstract

The research entitled The Influence of leadership style and work environment on employee performance with job satisfaction as an intervening variable at the population and civil registration service of Kerinci regency aims to investigate the direct and indirect effects of organizational factors on employee performance. Although the title refers to Kerinci Regency, the actual object of study was the employees of the Population and Civil Registration Service in Sungai Penuh City. This study employs a quantitative causality research design using questionnaires as the primary method of data collection. The sampling technique adopted is saturated sampling, with a total of 74 respondents analyzed. Data were processed using multiple linear regression analysis assisted by the SmartPLS software. The findings reveal that leadership style has a positive and significant effect on job satisfaction, and the work environment also positively and significantly influences job satisfaction. Additionally, both leadership style and work environment exert a positive and significant impact on employee performance. However, job satisfaction itself has a negative and statistically insignificant effect on employee performance. Furthermore, job satisfaction does not mediate the relationship between leadership style and employee performance, nor between the work environment and employee performance.
The Impact of Leadership Style and Organizational Culture on Employee Performance: The Mediating Role of Job Satisfaction Fireni, Dian
UPI YPTK Journal of Business and Economics Vol. 10 No. 2 (2025): May 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Putra Indonesia YPTK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35134/jbe.v10i2.309

Abstract

This study aims to examine the influence of leadership style and organizational culture on employee performance, with job satisfaction as an intervening variable, at the Regional Secretariat of Kerinci Regency. The research employs a quantitative causality design, with data collected through questionnaires distributed to employees. A probability sampling technique was applied, resulting in 95 distributed questionnaires, of which 70 were valid and processed. The data were analyzed using multiple linear regression with the assistance of the SmartPLS program.The findings reveal that leadership style has a significant effect on job satisfaction, and organizational culture also has a significant effect on job satisfaction. Additionally, both leadership style and organizational culture have a significant direct effect on employee performance. However, job satisfaction does not have a significant effect on employee performance. Furthermore, job satisfaction does not mediate the relationship between leadership style and employee performance, nor does it mediate the relationship between organizational culture and employee performance.
The Influence of Internal Control and Characteristics of Management Accounting Information Systems on Managerial Performance: Environmental Uncertainty as Moderating Variable Zahra, Siti; Petra, Berta Agus; Suryadi, Dodi
UPI YPTK Journal of Business and Economics Vol. 10 No. 2 (2025): May 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Putra Indonesia YPTK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35134/jbe.v10i2.300

Abstract

This study aims to determine the influence of internal control and Management Accounting Information Systems (MAIS) characteristics on managerial performance with environmental uncertainty as a moderating variable. In this study, the object used is PT Pelabuhan Indonesia This study aims to determine the influence of internal control and Management Accounting Information Systems (MAIS) characteristics on managerial performance with environmental uncertainty as a moderating variable. In this study, the object used is PT Pelabuhan Indonesia (Persero) Regional 2 Teluk Bayur. The sample was selected using a purposive sampling method with certain criteria needed in this study. The sample determination method used in this study was a total sampling of 30 people. The analysis technique in this study used the Structural Equation Modeling (SEM) technique with the Partial Least Squares (PLS) approach. The study's results prove that internal control has an insignificant influence on managerial performance. In contrast, the characteristics of the management accounting information system have a significant effect on managerial performance. Environmental uncertainty does not moderate the relationship between internal control and managerial performance. However, environmental uncertainty moderates the relationship between accounting information system characteristics and managerial performance. (Persero) Regional 2 Teluk Bayur. The sample was selected using a purposive sampling method with certain criteria needed in this study. The sample determination method used in this study was a total sampling of 30 people. The analysis technique in this study used the Structural Equation Modeling (SEM) technique with the Partial Least Squares (PLS) approach. The study's results prove that internal control has an insignificant influence on managerial performance. In contrast, the characteristics of the management accounting information system have a significant effect on managerial performance. Environmental uncertainty does not moderate the relationship between internal control and managerial performance. However, environmental uncertainty moderates the relationship between accounting information system characteristics and managerial performance.
Digital Marketing Strategy in the Industrial Era 5.0: A Systematic Literature Review Wahyu Rahmadia R; Veri, Jhon
UPI YPTK Journal of Business and Economics Vol. 10 No. 2 (2025): May 2025
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat Universitas Putra Indonesia YPTK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35134/jbe.v10i2.305

Abstract

The Industry 5.0 era emphasizes the integration of humans with technology in business activities, including digital marketing. This article was created to present a systematic literature analysis on effective strategies in digital marketing in the Industry 5.0 era. This study uses the Systematic Literature Review (SLR) method with a qualitative approach to evaluate the latest trends, strategies, and impacts in digital marketing. Literature searches were conducted on articles from 2015 to 2024 from various academic databases. The results of this study reveal that content editing, social media utilization, and the use of big data are the main strategies that have an impact. In addition, this study also explains the shortcomings of the research and provides real examples of implementation for companies.

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