cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
-
Contact Email
-
Phone
-
Journal Mail Official
-
Editorial Address
-
Location
Kota bandung,
Jawa barat
INDONESIA
Journal of Business and Management
Published by Institut Teknologi Bandung
ISSN : 22523898     EISSN : 22523308     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Journal of Business and Management (JBM)is an online journal that is published three times a year. It publishes research papers that give rigorous theoretical and practical insight of business and managament. JBM aims to provide a forum for the dissemination of theory application and research in all areas of business and management, including but are not limited to marketing, business strategy, decision science and decision-making, strategic negotiation, finance, business risk, knowledge management, human capital management, technology management, entrepreneurship, and others relevant subjects. It is intended for researchers, students, business practitioners, and entrepreneurs to publish their ideas and experiences, and share their knowledge on business and management issues.
Arjuna Subject : -
Articles 39 Documents
 1   2   3   4 
Search results for , issue "Vol 10, No 3 (2021)" : 39 Documents clear
The Effect of Happiness at Work Towards Internal Branding Mechanism: A Case Study on Kita Berkisah
Journal of Business and Management Vol 10, No 3 (2021)
Publisher : Journal of Business and Management

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Kita Berkisah is mental health care organization that provides e-counselling session, peer support group, and online talks. Since it has been established for a year, in order to keep growing, they feels the need to continuously provide the best service for individuals who need a safe space for healing both customers and the people inside. To help customers find positive vibes, they also need to ensure the employee initiate brand aligned behaviour through internal branding mechanism (IBM). This study objectively find the influence of the employee’s positive feelings from the constructs of happiness at work (HAW) towards brand understanding and brand commitment in IBM. A quantitative survey was conducted among 52 employees. The result indicate happiness at work has a positive and significant influence to both brand understanding and commitment. It further shows that work engagement as one of the construct of HAW has the most significant influence towards brand understanding and commitment. This study implies that Kita Berkisah could firstly focus on building work engagement to develop employee’s brand aligned behaviour. HAW is expected to be explored to improve IBM for academic and management implications.Keywords: Happiness at Work (HAW); Internal Branding Mechanism (IBM); Brand Understanding; Brand Commitment.
Assessment of Employee Acceptance Towards Learning Management System Used Case Study From PT. Amerta Indah Otsuka
Journal of Business and Management Vol 10, No 3 (2021)
Publisher : Journal of Business and Management

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

In order to increase employee performance and compete in the fast-growing FMCG business sector, PT Amerta Indah Otsuka needs a learning system called Learning System Management for upskilling and reskilling as well as establishing a growth mindset. To get to the present phenomenon, this research was undertaken first by interviewing PT Amerta Indah Otsuka's Head of Talent Development, and then by administering an online survey questionnaire to employees at the company's head office. The relationship between performance expectancy, effort expectancy and social influence on the behavioral intention to use LMS by employees of PT Amerta Indah Otsuka were the variables that would be evaluated in this study. According to the findings, two independent variables, namely performance expectancy and social influence, influence the behavioral intention of employees of PT Amerta Indah Otsuka to utilize the LMS. In addition, based on the findings, the variable that has a strong influence in influencing behavioral intention is social influence.Keywords : Learning Management System (LMS); PT Amerta Indah Otsuka; Partial Least Square-Structural Equation Model (PLS-SEM); Quantitative; Online Survey
SHIFTING ON ORGANIZATIONAL MODEL IN RESPOND TO COVID-19 PANDEMIC : A STUDY IN THE IMPLEMENTATION OF THE 2020 POPULATION CENSUS (SP 2020) BY BADAN PUSAT STATISTIK PROVINSI KEPULAUAN BANGKA BELITUNG
Journal of Business and Management Vol 10, No 3 (2021)
Publisher : Journal of Business and Management

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The year 2020 is the 7th time a population census has been carried out by the Central Statistics Agency. The presence of the COVID-19 pandemic in Indonesia at the beginning of 2020 caused several problems that disturbed the progress of the population census. Based on literature study, this research will apply McKinsey's 7s theory to diagnose and identify this shift. The general model of planned change by Thomas G. Cumming and Christopher G. Worley is the basic model of the process and methodology of this research. To measure the level of effectiveness of the shift that has occurred, the author will make a comparison with the objective of implementing the 2020 Population Census itself. The results are BPS Prov. Kep. Bangka Belitung made major adjustments to the indicators of strategy, staffing, system and structure. Not too many big changes were made to the style indicator, and only minor changes to the skill indicator. As for the shared value indicator, no adjustments were made.Keywords: Population Census, Covid-19 Pandemic, Organizational Model, 7s Mckinsey, planned change
THE INFLUENCE OF PSYCHOSOCIAL FACTORS AT WORK ON THE EMPLOYEE PERFORMANCE
Journal of Business and Management Vol 10, No 3 (2021)
Publisher : Journal of Business and Management

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Employees are the vital aspect in supporting the business with duties and responsibilities in developing business. However, one of the things that are often forgotten by the workplace is the importance of maintaining psychosocial conditions, such as letting them work like machines with excessive workloads and with various pressures to achieve business goals in the workplace. We first identify the psychosocial conditions experienced by employees at work using the short version of COPSOQ III. In this instrument, there are six domains with 23 factors. Meanwhile, employee performance is measured by the concept of Robbins (2006), which has indicators of quality, quantity, effectiveness, work commitment, punctuality, and independence. This research uses a quantitative method with 181 respondents taken randomly from Indonesian employees who work in a company or an agency. This study confirmed that all psychosocial domains had a significant influence (p < 0.05) on employee performance, and 16 factors contained in these domains directly correlated to performance. These findings suggested the business community and workplace pay attention to these six domains or, more specifically, to the 16 correlated factors because influences give to employee performance.Keywords: psychosocial, employees, COPSOQ III, employee performance
Influence of Promotion Mix on Consumer Purchase Intention Towards Umrah and Hajj Travel Agency Service (Study Case of Haromain Mubarok Tour and Travel)
Journal of Business and Management Vol 10, No 3 (2021)
Publisher : Journal of Business and Management

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Indonesian SMEs are on the rise, streak from 52 million in 2010 and expected to reach 65 million by 2020. Umrah and hajj travel agency is one of examples, since Indonesia has the largest Muslim population and always been ranked as top 10 countries sending the most umrah and hajj pilgrims with 988 existing agencies. Ironically, SMEs still face marketing problems especially in promotion area. Therefore, it is important to identify the potential market and understand the influence of promotion mix tools towards purchase intention. Research is done in Bandung through questionnaire with 205 respondents and analyzed using multilinear regression. It is discovered that advertising, personal selling, and sales promotion have the strongest influence, while public relations and direct marketing are the weakest. Additionally, people aged 22 up to ?56 years old with monthly income IDR ?1.000.000 up to ?10.000.000 regardless their gender, education, occupation, and umrah or hajj experience are indeed a potential market. Hence, it is suggested to approach the potential market using advertising, personal selling, and sales promotion in order to increase their intention to purchase umrah and hajj travel service. But the strategy needs to be adjusted to fit in every segment of the potential market. Keywords: Consumer Purchase Intention, Indonesian SMEs, Marketing Strategy, Promotion Mix, Umrah and Hajj Travel Service
Understanding The Impact of Service Recovery Strategies Towards Service Recovery Satisfaction and Customer Loyalty: A Case of IndiHome Internet Service Provider
Journal of Business and Management Vol 10, No 3 (2021)
Publisher : Journal of Business and Management

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

IndiHome is one of internet service providers in Indonesia. Despite the increasing number ofusers, IndiHome experience service failure in serving their customers. To understand the impact of service recovery strategies towards service recovery satisfaction and customer loyalty, IndiHome have to performed service recovery. Quantitative method is used to gain the information in order to identify the relationship between service recovery strategies towards service recovery satisfaction and customer loyalty. The primary data is gathered from 230 respondents with several criteria. The results shows that compensation is the only strategies that affects both service recovery satisfaction and customer loyalty, and the other just affect service recovery satisfaction. Also, IndiHome have to implement some strategies of service recovery to particular type of respondents based on what type of service recovery strategies that the customers tend to be more focused or concerned in order to gain back their satisfaction and maintain their loyalty. Therefore, the objective of this research is completed. Keywords: Problem Solving, Explanation, Compensation, Follow Up, Service Recovery Strategies, Service Recovery Satisfaction, Customer Loyalty.
The Role of Modern Football Industry on a Nation's Economy
Journal of Business and Management Vol 10, No 3 (2021)
Publisher : Journal of Business and Management

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Football is not just a game of sports, in the modern era football has evolved into something that people referred to as the football industry. The importance of the football industry on a country’s economy is indeed becoming a discussion among scholars, on how huge is the impact of football on the economy. Economy growth has factors that contribute to its increase and one of the aspects that contribute to a nation’s economy is the sports industry, especially football. This research paper will provide information on the empirical study of the relation between economic growth of some samples of European countries and football industries in each of those countries. The data were all taken before the pandemic of COVID-19. The COVID-19 worldwide pandemic has been a major problem for the world’s economy. The football industry has changed its format since then, the way the world enjoys football has been shifted. Therefore, it is worth mentioning that this research study does not show any of the major changes that happened in the pandemic circumstances in European countries as well as the European Super League initiation.Keywords: Sports Event, Modern Football Industry, European Economy
Estimating the Equity Value of PT Smartfren Telecom Tbk. Using Discounted Cash Flow and Relative Valuation
Journal of Business and Management Vol 10, No 3 (2021)
Publisher : Journal of Business and Management

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The development of technology has changed the telecommunications industry, both globally and domestically, so that telecommunications companies have benefited as internet service providers where currently the internet has become a primary need for the community. PT Smartfren Telecom Tbk (FREN) is one of the leading telecommunications service providers in Indonesia which is part of the Sinar Mas group. As a telecommunications company, FREN should benefit from developments in the telecommunications industry, however, that development if telecommunication industry is not in line with the company's profit. Whereas FREN has an increasing trend in revenue from 2015 to 2020 with a CAGR of 21%. This study aims to analyze the intrinsic value of FREN’s equity and compare with the market price and industry multiples. The valuation method used in this study are discounted cash flow (DCF) with a free cash flow to firm model and relative valuation with EV/EBITDA. Based on the results of the calculation, the market price of FREN's shares is considered too high where the intrinsic value of FREN ranges from Rp51 to Rp78 which is lower than the closing price (July 16, 2021) which is Rp112Keywords: telecommunications, DCF valuation, intrinsic value, overvalued, relative valuation
Designing a Competency-Based Recruitment Plan for Human Resource Manager in PT. Produksi Dari Hati
Journal of Business and Management Vol 10, No 3 (2021)
Publisher : Journal of Business and Management

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Recruitment plan is the planning of a process aimed at selecting the best candidate for a job/position. Competency-based human resource management is a coherent and interrelated set of human resource management practices in all its areas: from the individual entering the organization, through effective functioning, development, until leaving the organization. PT Produksi Dari Hati (PT PDH) is a startup company in Indonesia that has been engaged in the film and creative industries since 2019. The company aims to expand its business and recruit new talents to help the company achieve these goals. This study aims to define the core, functional, and managerial competencies in accordance with the company's strategic objectives as initial capital for designing HR policies and practices. The results of these processes will be used as basic data in making recruitment plans for HR managers in PT PDH. This study uses a competency-based recruitment plan for HR managers. The research data was collected using triangular data as the main method, which was obtained from document analysis, literature review, and interviews with the Co-Founder of the company. Data were analyzed using Spencer's theory as a guide to determine competencies, references to the world economic forum competency classification as a guide to current competencies, and Gary Dessler's theory as a reference for creating recruitment plans. The result of this research is the soft competencies dictionary (core, functional, managerial competencies) for PT Produksi Dari Hati, and hard competencies, job analysis and recruitment plans for HR manager in PT PDH.Keywords: Recruitment Plan, Competency-Based Human Resource Management, Startup Company, HR Manager

Page 4 of 4 | Total Record : 39

 1   2   3   4 

Filter by Year

2021 2021


Reset
Filter By Issues
All Issue Vol 11, No 3 (2022) Vol 11, No 2 (2022) Vol 11, No 1 (2022) Vol 10, No 3 (2021) Vol 10, No 2 (2021) Vol 10, No 1 (2021) Vol 9, No 2 (2020) Vol 9, No 1 (2020) Vol 8, No 3 (2019) Vol 8, No 2 (2019) Vol 8, No 1 (2019) Vol 7, No 3 (2018) Vol 7, No 2 (2018) Vol 7, No 1 (2018) Vol 6, No 3 (2017) Vol 6, No 2 (2017) Vol 6, No 1 (2017) Vol 5, No 6 (2016) Vol 5, No 5 (2016) Vol 5, No 4 (2016) Vol 5, No 3 (2016) Vol 5, No 2 (2016) Vol 5, No 1 (2016) Vol 4, No 10 (2015) Vol 4, No 9 (2015) Vol 4, No 8 (2015) Vol 4, No 7 (2015) Vol 4, No 6 (2015) Vol 4, No 5 (2015) Vol 4, No 4 (2015) Vol 4, No 3 (2015) Vol 4, No 2 (2015) Vol 4, No 1 (2015) Vol 3, No 8 (2014) Vol 3, No 7 (2014) Vol 3, No 6 (2014) Vol 3, No 5 (2014) Vol 3, No 4 (2014) Vol 3, No 3 (2014) Vol 3, No 2 (2014) Vol 3, No 1 (2014) Vol 2, No 4 (2013) Vol 2, No 3 (2013) Vol 2, No 2 (2013) Vol 2, No 1 (2013) Vol 1, No 5 (2012) Vol 1, No 4 (2012) Vol 1, No 3 (2012) Vol 1, No 2 (2012) Vol 1, No 1 (2012) More Issue