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Telaah Bisnis
Published by Sekolah Tinggi Ilmu Manajemen YKPN Yogyakarta
ISSN : 14116375     EISSN : 25416790     DOI : http://dx.doi.org/10.35917/tb.v21i2
Core Subject : Economy,
Economics, Econometrics & Finance
TELAAH BISNIS is a scientific journal published by Sekolah Tinggi Ilmu Manajemen (STIM) YKPN Yogyakarta, for the purpose of information media which examines issues relating to the management, accounting, business and the general economic.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 8 Documents
 1 
Search results for , issue "Vol 24, No 2 (2023): December 2023" : 8 Documents clear
Analysis of Product-Service Systems in Micro Small and Medium Enterprises (MSMEs) for Sales Sustainability Kolose Saputra; Nanang Alamsyah
Telaah Bisnis Vol 24, No 2 (2023): December 2023
Publisher : Sekolah Tinggi Ilmu Manajemen YKPN Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35917/tb.v24i2.375

Abstract

The purpose of this study is to analyze the ability of MSMEs to implement PSS and provide recommendations to MSMEs in terms of strategies for utilizing PSS in MSMEs. This research was conducted on four MSMEs, two in the South Jakarta area and two in the Depok area. The data collection technique used a questionnaire. The type of research method used in this research is descriptive-qualitative analysis. The data analysis method was carried out using the PSS Matrix analysis method by inputting the results of the questionnaire data. The results of this study indicate that MSME A qualifies for the use-oriented category, MSME B qualifies for the product-oriented and use-oriented categories, MSME C qualifies for the product-oriented and use-oriented categories, and MSME D qualifies for the use-oriented and result-oriented categories.
The Role of Digital Banking in Leading Sustainable Economic Development Alivia Meyrizka Utami; Mega Dwi Septivani
Telaah Bisnis Vol 24, No 2 (2023): December 2023
Publisher : Sekolah Tinggi Ilmu Manajemen YKPN Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35917/tb.v24i2.457

Abstract

This research examines the influence of Digital Banking on risk-taking and sustainability reporting in banks registered in Indonesia by analyzing panel data from 55 banks in Indonesia for the 2018-2021 period, thus collecting 220 observations. The research results show that Digital Banking is proven to reduce risk-taking and improve the quality of sustainability reporting of banks in Indonesia. Future research is expected to use data over a longer period and requires confirmation from independent parties who have expertise in this field so that they can combine quantitative and qualitative approaches so that the quality of the research is better. This research provides something new in examining the role of Digital Banking in making bank decisions as represented by risk and sustainability reporting.
The Influence of Flexible Work Arrangements toward Loyalty and Innovative Work Behavior Mediated by Work-Life Balance Iis Astriani; Muafi Muafi
Telaah Bisnis Vol 24, No 2 (2023): December 2023
Publisher : Sekolah Tinggi Ilmu Manajemen YKPN Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35917/tb.v24i2.392

Abstract

Uncertain situations are very vulnerable for organizations maintaining their activities. Organizations must have a strategy to maintain the availability of human resources. One of the strategies carried out by the organization is to create flexible work arrangements which are predicted to be a solution in the future to increase job satisfaction, commitment, and work-life balance and encourage employees to provide higher performance and innovation. This study used PLS (Partial Least Square) analysis tools and a sample size of 117 respondents. The results showed that flexible work arrangements affect work-life balance, loyalty, and innovative work behavior. Furthermore, work-life balance mediates the relationship of flexible work arrangements towards loyalty as well as mediates the relationship of flexible work arrangements towards innovative work behavior. This study was conducted to determine work flexibility and its relationship towards loyalty and innovative work behavior with the object of research of lecturers at Qamarul Huda Badarrudin University, Central Lombok.
The Role of Media Communication in Effective Communication for the Continuity of Business Negotiation Processes Damara Febdwi Anandi
Telaah Bisnis Vol 24, No 2 (2023): December 2023
Publisher : Sekolah Tinggi Ilmu Manajemen YKPN Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35917/tb.v24i2.444

Abstract

This research discusses the crucial role of media communication in ensuring effective communication for the continuity of business negotiation processes. Utilizing a qualitative research method, the study delves into factors influencing effective communication, the concept of effective communication in negotiations, and methods for determining effective communication media. The analysis incorporates the implications of media richness theory, emphasizing the need for negotiators to thoughtfully consider the complexity of negotiation issues when selecting communication channels. The study also addresses limitations acknowledged in the literature, particularly challenges associated with the dynamic nature of technology and cultural diversity. By synthesizing insights from qualitative research and literature review, this study offers comprehensive guidance for negotiators and practitioners, facilitating a deeper understanding of the intricate dynamics surrounding effective communication and media selection in the context of business negotiations.The objective is to understand the importance of communication media and the types of communication media used by negotiators in both small and large-scale business negotiation activities. In this research, a qualitative approach is employed, characterized by data that is presented in its natural context and as it is.
Mediating Factor of Strategy Business in the Relationship between Environmental and Business Performance Prasetio Ari Wibowo; Juhary Ali; Johan Budiman
Telaah Bisnis Vol 24, No 2 (2023): December 2023
Publisher : Sekolah Tinggi Ilmu Manajemen YKPN Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35917/tb.v24i2.423

Abstract

The purpose of this study is to examine the impact of the internal and external business environment on the formulation of business strategy, the impact of business strategy on business performance, and the impact of the internal and external business environment on the performance of the Service and Creative Industry Cluster MSMEs in DKI Jakarta. This study employs a quantitative approach to research, collecting data through observation and interviews and processing primary data derived from respondents' questionnaire responses. Using SEM-PLS 3 Version, the validity test, the reliability test, outer loading, the inner model fit (R-Square), the significance test (hypothesis test), and the F-Square Test are then utilized to assess the study data. F-square of 0.409 > f-square of 0.35, the External Environment has a moderate influence on Business Strategy. The moderate influence of the Internal Environment on the Outcome of Small and Medium-Sized Enterprises, as indicated by the F-Square value of 0.29, is accompanied by a modest effect. The finding from this research indicates that the service and creative industry cluster MSME actors in DKI Jakarta formulate business strategies to become Prospector, Analysts, Low-Cost Defender, and Different Defender based on or have different external environmental backgrounds in terms of demography, politics/law, economic conditions, and the technology used to run their respective businesses.
Prophetic Values in Financial Activities Mellisa Fitri Andriyani Muzakir; Dian Retnaningdiah; Khoirina Noor Anindya; Arief Darmawan
Telaah Bisnis Vol 24, No 2 (2023): December 2023
Publisher : Sekolah Tinggi Ilmu Manajemen YKPN Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35917/tb.v24i2.443

Abstract

This article investigates financial activities that occur in a society that adheres to an Islamic perspective (prophetic values). The method employed was a library research study that collected data, conducted analysis, compiled presentations and drew conclusions. Arisan activities are able to help improve individual welfare. However, in their implementation, many are not in accordance with the guidance of Islamic law. In addition, financial activities in the community, both taking on debt from financial institutions and non-formal organizations, can also lead to moral hazard. Therefore, every individual must be aware of the hazards or threats posed by these activities.
The Mediating Role of Organizational Commitment in the Relationship between Participative Leadership and Job Performance of Insurance Agents in Surabaya Marshella Sheren Monica; Fenika Wulani; P. Julius F. Nagel
Telaah Bisnis Vol 24, No 2 (2023): December 2023
Publisher : Sekolah Tinggi Ilmu Manajemen YKPN Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35917/tb.v24i2.427

Abstract

This study analyzes the effect of participative leadership and organizational commitment on the job performance of insurance agents in Surabaya. The research also identifies the mediating role of organizational commitment in the relationship between participative leadership and job performance. Data collection by distributing questionnaires resulted in 94 responses. The data is analyzed using partial least squares structural equation modeling (PLS-SEM). The results show that all the hypotheses are supported. Participative leadership and organizational commitment have a positive effect on job performance. In addition, organizational commitment mediates the relationship between participative leadership and job performance.  This study supports social exchange theory. Moreover, this study's findings show the importance of insurance companies selecting and developing individuals in managerial positions who are able to behave participatively.
Customer Shopping Behavior on E-Commerce Effectiveness Using the Information System Success Theory Approach Maliana Puspa Arum; Lina Fatimah Lishobrina; Muhammad Eka Purbaya; Tsabitatul Iffah; Olivia Cristianti
Telaah Bisnis Vol 24, No 2 (2023): December 2023
Publisher : Sekolah Tinggi Ilmu Manajemen YKPN Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35917/tb.v24i2.439

Abstract

In addressing the purpose of this research, it seeks to unravel the intricacies of payment systems in e-commerce, particularly focusing on the challenges posed by the indirect nature of transactions. The design and methodology of the study involve a comprehensive examination of customer perceptions and concerns, emphasising payment security and privacy in the digital landscape. This investigation stems from recognising that security is a linchpin for the successful development of Internet-based payment systems. Within the discourse of e-commerce, customer apprehensions regarding the security of their payment and financial information, encompassing details like credit card transaction numbers, are prevalent. As the e-commerce market in Indonesia experiences rapid growth, exemplified by the leadership of Tokopedia, the competition among companies and organisations intensifies. The endeavour to satisfy customers becomes a formidable challenge for many, underscoring the need for nuanced insights into the factors influencing customer satisfaction. Adopting the Information System Success Theory as a theoretical framework, this study posits that customer concerns about the payment system significantly impact the perceived quality of service. In this context, quality serves as a yardstick for measuring effectiveness by delving into the intricate layers of customer satisfaction. The research employs Structural Equation Modelling (SEM) as the chosen methodology, engaging with the perspectives of 100 respondents to derive meaningful conclusions. Despite its contributions, the study acknowledges its limitations, including the inherent subjectivity in customer perceptions. Nevertheless, the implications drawn from this research carry significance for the ongoing refinement and enhancement of e-commerce payment systems, providing valuable insights for practitioners, researchers, and policymakers navigating the dynamic intersection of technology and consumer satisfaction in the digital age.

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