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Gedung Pascasarjana Fakultas Ilmu Sosial dan Ilmu Politik, Universitas 17 Agustus 1945 Surabaya Jl. Semolowaru No. 45 Surabaya
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MAP Observer: Jurnal Penelitian Administrasi Publik
Published by Universitas 17 Agustus 1945 Surabaya
ISSN : -     EISSN : 28085183     DOI : https://doi.org/10.30996/mapo.v1i1
Core Subject : Social,
Social Sciences
MAP Observer: Journal of Public Administration Research is an open access, and peer-reviewed journal. Our main goal is to disseminate current and original articles from researchers and practitioners on various, Public Administration; Public Management; Public Service; Public Policy; Governance; Local Government; International institutions; and Development. The MAP Observer editorial is very open in accepting articles and book reviews related to our scope in the field of public administration.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 3 Documents
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Search results for , issue "Vol. 5 No. 02 (2025): PUBLIC ADMINISTRATION" : 3 Documents clear
MALADMINISTRATION EDUCATION CONCEPT TO STRENGTHEN GOOD GOVERNANCE Maulidhyna, Nessa
MAP Observer: Jurnal Penelitian Administrasi Publik Vol. 5 No. 02 (2025): PUBLIC ADMINISTRATION
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/mapo.v5i02.132441

Abstract

In the era of globalization, maladministration poses a significant challenge to the implementation of good governance, undermining public trust and causing economic and social losses. This study aims to develop an effective maladministration education model to strengthen good governance practices. Using a literature review method, the research analyzes relevant literature on maladministration and good governance, including policies, journal articles, and research reports. The findings indicate that maladministration education can enhance awareness and understanding among citizens and government officials regarding the negative impacts of maladministration and the importance of transparency, accountability, and integrity. Education through formal curricula, interactive training, and public campaigns has been shown to reduce maladministration rates by 30% over the past two years. This study suggests integrating maladministration education into formal and non-formal education systems to reach broader segments of society while encouraging active public participation in administrative oversight. The research underscores the importance of collaboration among governments, educational institutions, and communities in creating a more equitable and accountable governance environment.
EFFECTIVENESS OF IMPLEMENTING JKN MOBILE APPLICATION ON ACCESSIBILITY OF HEALTH SERVICES AND ECONOMIC WELFARE IN SURABAYA Amalia, Adhita; Samudra, Marcellina
MAP Observer: Jurnal Penelitian Administrasi Publik Vol. 5 No. 02 (2025): PUBLIC ADMINISTRATION
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/mapo.v5i02.132442

Abstract

The digitalization of the BPJS Kesehatan service system is increasingly advanced with the publication of the JKN Mobile Application. The JKN Mobile Application is an innovation carried out by BPJS Kesehatan in improving services to the community in the health sector, especially hospital patients, which is easy and practical. This study aims to analyze the effectiveness of the implementation of the National Health Insurance (JKN) mobile application in improving the accessibility of health services and the economic welfare of the community in Surabaya. This study uses a qualitative approach with a case study method. The results of the study show that the JKN mobile application provides convenience in accessing health service information, such as online registration, consultation schedules, and searching for the nearest health facilities. However, obstacles are still found, such as limited digital literacy in certain users and technical obstacles in the application that hinder the optimization of benefits. From an economic perspective, the use of the JKN application contributes to reducing transportation costs and waiting times, which ultimately has a positive impact on household financial efficiency. This study concludes that the JKN mobile application has significant potential to improve the accessibility of health services and the economic welfare of the community. However, improvements need to be made to the application features, digital education, and supporting infrastructure so that the benefits can be felt evenly. These findings are expected to be input for the government and application developers in optimizing digital-based health services in the future.
RESILIENCE AND INCLUSION IN AGRICULTURAL EXTENSION FOR FOOD SECURITY IN THE DIGITAL ERA Nurhikmah, Nurhikmah
MAP Observer: Jurnal Penelitian Administrasi Publik Vol. 5 No. 02 (2025): PUBLIC ADMINISTRATION
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/mapo.v5i02.132445

Abstract

The rapid climate change, population growth, and global economic instability have put the agricultural sector at a crucial juncture. These challenges necessitate agricultural extension to focus not only on technical knowledge transfer but also on strengthening human resource capacity to cope with stress and adapt to changes. Resilience and inclusion are key components in addressing these challenges. Resilience enables farmers and agricultural leaders to withstand pressures, while inclusion ensures that all community members, including vulnerable groups, can participate and benefit from innovations. The digital era offers technologies that can significantly enhance agricultural productivity and efficiency. However, adopting these technologies requires high resilience and adaptability among farmers and agricultural leaders. This article aims to analyze the role of resilience and inclusion in agricultural extension and how it can enhance food security in the digital age. Keywords: Resilience, Inclusion, Agricultural Extension, Food Security, Digital Era

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