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Sugeng Santoso
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INDONESIA
Jurnal Teknik Industri
Published by Universitas Muhammadiyah Malang
ISSN : 19781431     EISSN : 25274112     DOI : -
Core Subject : Economy, Science, Engineering,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering
Dr. Saiful Anwar Malang is a state hospital has done it is job and function, but in 3rd class of pavilion room, the number of patient decrease dramatically. It is concerned with quality of this hospital. To answer this problem, research was done using Quality Function Deployment (QFD). Quality Function Deployment is a tool which design some needs include customers represented as a voice of customer and including some competitions and also groups some activities that usually called affinity graphic ang getting a benchmarking for it is competition. From the result analysis can be showed that main attribute for patience is a accuracy. And from House Of Quality can be found that getting a periodic meeting to evaluate this hospital and also increase a service can be made 20 concept
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen
Articles 20 Documents
 1   2 
Search results for , issue "Vol 10, No 2 (2009): Agustus" : 20 Documents clear
Daktilitas dan Beban Lentur Dinding Panel Semen Eceng Gondok (Emen Wall) Prasetyo, Lukito
Jurnal Teknik Industri Vol 10, No 2 (2009): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol10.No2.%p

Abstract

It is a follow-up research to discover water hyancinth wall panel building material characteristic (emen wall). Previous study found this material fulfilled the standard of PUBI 1982, SNI 03-6861.1-2002, and ASTM C423-90a in physically, mechanically, acoustically, and burning endurance. Furthermore, the material will be evaluated through flexure test. Object test, which is a block board in 56X35X7 cm, will be burdened in interval of 100 kg until collapes. Then, deflection will be recorded based on the effective burden. This examination will emerge average devition ductility factors in amount of 15.04 and average flexure ductility in amount of 17.10. Refers to Park and Pauly (1975) water hyacinth wall panel (emen wall) collapsing type is ductile.
Perilaku Disfungsional dalam Pengukuran Kinerja Perusahaan Suwignjo, Patdono
Jurnal Teknik Industri Vol 10, No 2 (2009): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (237.614 KB) | DOI: 10.22219/JTIUMM.Vol10.No2.128-135

Abstract

Performance measurement system is a critical component of a management system. Unfortunately, the success rate of performance measurement system implementation is relatively low. Even from the implementation categorized as success,  only few of them are effective. Dysfunctional behavior is one of the factors that makes the implementaion of a performance measurement system is ineffective. This paper tries to  elaborate the dysfunctional behavior of employees in performance measurement system implementation. Three examples of dysfunctional behavior cases are presented. Finally, the paper tries to propose some methods for reducing dysfunctional behavior. The three cases show that the alignment of incentive system to performance (performance related pay scheme) and the fear of unable to meet performance target have driven employees to behave dysfunctionally. The cases also show that gaming and biasing  are two forms of dysfunctional behaviour practiced by employees. To reduce dysfunctional behavior the paper proposes three methods, namely: reducing the proportion of incentives tied up to performance, implementing the appropriate KPIs, and utilizing counter measures..
Perbaikan Kualitas Berkesinambungan dengan Mengintegrasikan Pengembangan Fungsi-fungsi Kualitas dan Metode Taguchi ke Model Six Sigma untuk Kapur Olahan (CaO) Leksono, Eko Budi
Jurnal Teknik Industri Vol 10, No 2 (2009): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (157.865 KB) | DOI: 10.22219/JTIUMM.Vol10.No2.186-190

Abstract

Small Medium Enterprise (SME) such as in Manyar District have 45 furnaces of burning with different capacity. In this area, product quality often not be concerned, many customers are complaint regarding to the its quality which contentration of CaO doesn't meet to user requirement. This research proposed to produce zerro defect and customers satisfaction oriented with integrated quality function deplyoment and taguchi method in six sigma model. This research is done by defining, measuring, improving, and controling stage. By integrating Quality Function Deployment (QFD) and Taguchi into the DMAIC model from six sigma concept obtained: 1) Product quality improvement is accordance with customer need and expectation, 2) More robust for noise, 3) Improved CaO concentration, 4) Quality improvement can be done as sustainable cycle of DMAIC
Quality Of Service pada Jaringan Multi Protocol Label Switching Irfan, Muhammad; Syafa'ah, Lailis
Jurnal Teknik Industri Vol 10, No 2 (2009): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol10.No2.142-149

Abstract

MPLS is a work plan that was given by IETF to repair work performance of IP network. Label switching label using forwarding mechanism which has connection oriented  characteristic make this technology become routing technology for future guarantec QoS with better service level. This is  supporting using a protocol signals for TE-MPLS to maximize network performance balancing the network stressing with distribution that fixed on classes, queuing, and traffic schedule. This research is an analysis of TE-MPLS mechanism to design MPLS network with RSVP-TE daemon that is called emulator MPLS. This analysis used generating 2 different kinds of protocol traffic, UDP, and TCP. The measurement could be concluded that there was an efficience of MPLS network in group joint of protocol UDP network about 18,6 % for channel that is similar with traffic 2 KBRS, 3,4 %, 1,5 %, and 5,6 % for channel similar with traffic 4,8 and 16 KBRS for flow variation of MPLS network data increase 464,2 %, 479,5 %, 518 %, and 2638,5 % for each channel. The time that was needed for TCP protocol transmition of MPLS network showed efficiency 2,9 % and bit rate of MPLS increase about 0,66 %.
Optimalisasi Penggunaan Heat Input pada Pengelasan Pipa Spiral Untuk Meningkatkan Kekuatan Sambungan Subeki, Nur
Jurnal Teknik Industri Vol 10, No 2 (2009): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (500.439 KB) | DOI: 10.22219/JTIUMM.Vol10.No2.180-185

Abstract

Submerged Arc Welding is a welding process used for  fabrication of pipes, for example spiral welded pipes. The technique can be operated automatically and has a high reliability in many various welding aplication. Some factor affecting the strength of weld metals are heat input, current, chemical composition of filler and flux, welding speed and cooling rate. The purpose of this thes is is to obtaine microstructure containing acicular ferrite which give high strength and low hardness of the submerged arc welded pipes.Material used in this experiment was API 5L X-52 spiral welded steel pipes, Welding was carried out using voltage of 35 volt, welding speed of 13,67 mm/s whereas heat input was varied, namely 2,059 kJ/mm, 2,123 kJ/ mm, 2,187 kJ/mm, 2,252 kJ/mm and 2,316 kJ/mm. A series of mechanical  properties test were carried out including hardness and tensile test. The result show that, an increase in weld heat input make increased the tensile strength but the hardness number  decrease.
QUALITY OF SERVICE PADA JARINGAN MULTI PROTOCOL LABEL SWITCHING Irfan, M.; Syafa'ah, Lailis
Jurnal Teknik Industri Vol 10, No 2 (2009): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (245.041 KB) | DOI: 10.22219/JTIUMM.Vol10.No2.%p

Abstract

MPLS is a work plan that was given by IETF to repair work performance of IP network. Label switching label using forwarding mechanism which has connection oriented characteristic make this technology become routing technology for future guarantec QoS with better service level. This is supporting using a protocol signals for TE-MPLS to maximize network performance balancing the network stressing with distribution that fixed on classes, queuing, and traffic schedule. This research is an analysis of TE-MPLS mechanism to design MPLS network with RSVP-TE daemon that is called emulator MPLS. This analysis used generating 2 different kinds of protocol traffic, UDP, and TCP. The measurement could be concluded that there was an efficiency of MPLS network in group joint of protocol UDP network about 18,6% for channel that is similar with traffic 2 KBRS, 3,4%, 1,5%, and 5,6% for channel similar with traffic 4,8 and 16 KBRS for flow variation of MPLS network data increase 464,2%, 479,5%, 518%, and 2638,5% for each channel. The time that was needed for TCP protocol transmition of MPLS network showed efficiency 2,9% and bit rate of MPLS increase about 0,66%.
Pemberian Insentif kepada Grup Karyawan Berdasarkan Kompetensi Spencer Ngatilah, Yustina
Jurnal Teknik Industri Vol 10, No 2 (2009): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol10.No2.%p

Abstract

Knowing that success in the implementation of the strategy implemented by management to achieve the vision and mission that has been established, it would require an appropriate measure of performance using a design with two Spencer competence perspectives measurement comprehensibly and integrated that is in each criterion is expected to concretely describe the performance of the company and can be used as a measure of judgment in the provision of incentives. This study aims to support the decision to give incentives to the grup of employees with competency-based Spencer and Analytic Hierarchy Process as a weighting in the decision-making strategy to improve company performance. Based on the results of performance measurement in companies using the Sakti PT.Biru Spencer and Analytical Hierarchy Process can be concluded that the employee grup A has a value of 3.516 of performance achievement., grup B has a value of employee performance achievements 3.059, grup C has a value of employee performance achievements 3.138, grup D employee has a value of 3.57 and the achievement of performance grup E employees have a value of 3.563 of performance achievement. The results of measurements of the performance of each grup of employees by using the method of Spencer and AHP, are known to facilitate the performance of each grup and the management in providing the right incentives, the amount of incentives that should be given to each work grup performance based on achievement during the first 3 months in 2009, where employee grup B the highest incentives of Rp 6,153,907, -, grup D employees of Rp 6,113,469, -, grup of employees amounting to Rp 5,845,617 A, grup C of Rp 3,669,158 employees and employees of grup B of Rp 3,217, 850
Quality Of Service pada Jaringan Multi Protocol Label Switching Irfan, M; Syafa'ah, Lailis
Jurnal Teknik Industri Vol 10, No 2 (2009): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol10.No2.%p

Abstract

MPLS is a work plan that was given by IETF to repair work performance of IP network. Label switching label using forwarding mechanism which has connection oriented characteristic make this technology become routing technology for future guarantec QoS with better service level. This is supporting using a protocol signals for TE-MPLS to maximize network performance balancing the network stressing with distribution that fixed on classes, queuing, and traffic schedule. This research is an analysis of TE-MPLS mechanism to design MPLS network with RSVP-TE daemon that is called emulator MPLS. This analysis used generating 2 different kinds of protocol traffic, UDP, and TCP. The measurement could be concluded that there was an efficience of MPLS network in group joint of protocol UDP network about 18,6 % for channel that is similar with traffic 2 KBRS, 3,4 %, 1,5 %, and 5,6 % for channel similar with traffic 4,8 and 16 KBRS for flow variation of MPLS network data increase 464,2 %, 479,5 %, 518 %, and 2638,5 % for each channel. The time that was needed for TCP protocol transmition of MPLS network showed efficiency 2,9 % and bit rate of MPLS increase about 0,66 %.
Integrasi Model Lean Sigma untuk Peningkatan Kualitas Produk Pusporini, Pregiwati; Andesta, Deny
Jurnal Teknik Industri Vol 10, No 2 (2009): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (333.859 KB) | DOI: 10.22219/JTIUMM.Vol10.No2.91-97

Abstract

In order to develop business, the company has problems associated with waste. This research focuses on the incorporation of the concept of lean thinking and six sigma concept which is lean six sigma to improve quality. Lean six sigma tools which used in this study is Big Picture Mapping, Pareto Chart, Root Cause Analysis, Fishbone Diagram, and Failure Mode and Effect Analysis. Tools used above will support the improve stage to determine the priority of reprair. From the results found that 3 critically waste were defect, overproduction and inventory. Improve stage focus on the most critical waste issue is defect, primary process improvement method of paint, the process sequence and pre assy plug gage to measure eye reaming process. Waste overproduction and inventory focused on the Master Production Schedule (MPS). These improvements were expected to resolve issues relating to the elimination of defects, overproduction and inventory.
Perilaku Disfungsional dalam Pengukuran Kinerja Perusahaan Suwignjo, Patdono
Jurnal Teknik Industri Vol 10, No 2 (2009): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol10.No2.%p

Abstract

Performance measurement system is a critical component of a management system. Unfortunately, the success rate of performance measurement system implementation is relatively low. Even from the implementation categorized as success, only few of them are effective. Dysfunctional behavior is one of the factors that makes the implementaion of a performance measurement system is ineffective. This paper tries to elaborate the dysfunctional behavior of employees in performance measurement system implementation. Three examples of dysfunctional behavior cases are presented. Finally, the paper tries to propose some methods for reducingdysfunctional behavior. The three cases show that the alignment of incentive system to performance (performance related pay scheme) and the fear of unable to meet performance target have driven employees to behave dysfunctionally. The cases also show that gaming and biasing are two forms of dysfunctional behaviour practiced by employees. To reduce dysfunctional behavior the paper proposes three methods, namely: reducing the proportion of incentives tied up to performance, implementing the appropriate KPIs, and utilizing counter measures..

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