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Sugeng Santoso
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INDONESIA
Jurnal Teknik Industri
Published by Universitas Muhammadiyah Malang
ISSN : 19781431     EISSN : 25274112     DOI : -
Core Subject : Economy, Science, Engineering,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering
Dr. Saiful Anwar Malang is a state hospital has done it is job and function, but in 3rd class of pavilion room, the number of patient decrease dramatically. It is concerned with quality of this hospital. To answer this problem, research was done using Quality Function Deployment (QFD). Quality Function Deployment is a tool which design some needs include customers represented as a voice of customer and including some competitions and also groups some activities that usually called affinity graphic ang getting a benchmarking for it is competition. From the result analysis can be showed that main attribute for patience is a accuracy. And from House Of Quality can be found that getting a periodic meeting to evaluate this hospital and also increase a service can be made 20 concept
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen
Articles 14 Documents
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Search results for , issue "Vol. 11 No. 2 (2010): Agustus" : 14 Documents clear
Proses Implementasi Managemen Kualitas Arief Rahmana; Indryati Sunaryo; Dradjad Irianto; Ubuh Buchara Hidajat
Jurnal Teknik Industri Vol. 11 No. 2 (2010): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (486.239 KB) | DOI: 10.22219/JTIUMM.Vol11.No2.105-111

Abstract

Study of The Implementation Process of Quality Management (Case Study Research In Company X). This research is carried out to study implementation process of quality management,which consists of three stages namely introduction, adoption, and adaptation. Research strategy in this research is case study research in Company X, which is a company that already has the ability to export and certified quality assurace system. Prime method of collecting data is structured interview with director, managers, supervisors, and employees Company X. The result indicate that in the introduction stage are shown by customer recognition of quality product, Company X began to export, and demand of foreign customer to quality assurance system. In the adoption stage are shown by company’s plan for certification of quality assurance system, certification of quality assurance system, and quality improvement. Meanwhile, in the adaptation stage are shown by recertification of quality assurance system, upgrading of quality assurance system,and production process evaluation. Those result give insight that Company X has carried out continuous quality improvement through quality management implementation with the aim to enhance customer satisfaction.
Tata Ruang Dan Penilaian Dampak Lingkungan Industri Di Bangkalan Pasca Pembangunan Jembatan Suramadu Berdasarkan Potensi Daerah Issa Dyah Utami; Weny Findiastuti; Dwi Kuswanto; Moses L. Singgih
Jurnal Teknik Industri Vol. 11 No. 2 (2010): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (495.394 KB) | DOI: 10.22219/JTIUMM.Vol11.No2.162-169

Abstract

The development of Suramadu Bridge that connects Java Island and Madura Island opens the opportunity for Bangkalan Regency to be one of Industrial Park at East Java Province. This could be realized if there are many investors who invest their capital and build their industry at the industrial Park. The Clustering analysis and Scoring Risk analysis are used in this research. The results of this study indicate that based on the industrial potential, Bangkalan region is divided into six regions. Region I is the most appropriate area to serve  industrial and commercial center. The study also build a Standardized  Information System as a guide for the investors to invest their capital. This contains information about Industry Spatial Planning and Clustering based on area potency of bangkalan Regency and Environmental Impact.
Ekspatriat dan Industri Lintas Negara Mochammad Al Musadieq
Jurnal Teknik Industri Vol. 11 No. 2 (2010): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol11.No2.123-126

Abstract

This research aims to describe demography characteristics and shock culture of expatriate being assigned in Malang and Surabaya. The research analysis toward 30 respondents by using table of frequency distribution resulted that majority of respondents are representative, age between 30 to 40 years old, Japanese, bachelor, male, married, have kids, accompanied by their kids, first overseas assignment, and stay in Indonesia for 1 to 2 years. Moreover the research shows that majority of respondents are able to cope with cultural differences. They do not have shock culture problems.
Model Pengembangan Ketahanan Pangan Berbasis Pisang Melalui Revitalisasi Nilai Kearifan Lokal Moch. Agus Krisno Budiyanto
Jurnal Teknik Industri Vol. 11 No. 2 (2010): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol11.No2.170-177

Abstract

This research aims to find” Food Endurance Development Model Based on Banana with Revitalisation Local Wisdom Value Reinforcement” . This model serve the purpose of basis for formulate public policy and education efforts and advocation public in the field of food to push national food endurance. Approach research that used in this qualitative research with qualitative descriptive design. Subject research is bapeda, development, agriculture official, farmer, elite figure, farmer group at regency Lumajang, Malang, and Blitar. Technique sampling that used snowball sampling. Data collecting method that used documentation, indepth interview, observation participatory, and limited discussion. Research data that got to analyzed with qualitative analysis (content analysis, and domain analysis). Based on research result inferential: 1) found banana production profile unity, distribution, consumption, and local wisdom character at regency Lumajang, Malang, and Blitar, 2) local wisdom character can be made principal focus in the effort develop food endurance based on banana, and 3) several important components and strategic of food endurance development model based on banana: a) local wisdom (foodstuff use reinforcement based on local, woman character, society/religion figure character, food self-supporting village, environment friendly agriculture, agriculture multiculture, and planning based on society), b) local government character (wisdom development prima tani, pilot projecting, capitalization, assistance, and tool of productions-distributions-marketing-consumption), and c) and character BPTP, BBMP, DUDI (pilot development projecting, capitalization, assistance, and system reinforcement productions-distributions-marketing-consumption).

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