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Ramadhianto Machmud
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Jl. Kampus Unsrat Selatan, Fakultas Ilmu Sosial dan Politik, Universitas Sam Ratulangi - Sulawesi Utara. Kodepos - 95115
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INDONESIA
Jurnal Administrasi Bisnis
Published by Universitas Sam Ratulangi
ISSN : 23389605     EISSN : 2655206X     DOI : https://doi.org/10.35797/jab.v.i.p
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Topik Administrasi Bisnis berkaitan dengan aspek apapun dari Manajemen Sumber Daya Manusia, Pengembangan Bisnis Berkelanjutan, Bauran Pemasaran, Manajemen Produksi, Manajemen Resiko, Keuangan dan Akuntansi termasuk, namun tidak terbatas pada topik berikut: • Keuangan Bisnis • Bisnis Sektor Publik • Akuntansi Manajemen • Manajemen Keuangan dan Bisnis • Auditing • Koperasi dan UMKM • Corporate Governance • Etika dan Profesionalisme • Keuangan Perusahaan • Pendidikan Bisnis • Perpajakan • Pasar Modal • Perbankan • Pengembangan Bisnis Berkelanjutan Penentuan artikel yang dimuat dalam JAB melalui proses blind-review oleh editor dan reviewer JAB dengan mempertimbangkan antara lain: relevansi dan kontribusi artikel terhadap pengembangan profesi bisnis dan praktik akuntansi serta terpenuhinya persyaratan baku publikasi jurnal. Editor dan reviewer memberikan masukan yang konstruktif dan hasil evaluasi kepada penulis artikel.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 12 Documents
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Search results for , issue "Vol. 6 No. 002 (2018): JURNAL ADMINISTRASI BISNIS" : 12 Documents clear
Pengaruh Kualitas Pelayanan Terhadap Loyalitas Pelanggan Pada Klinik Esther House of Beauty Manado Endah Irjayanti; Johny R. E. Tampi; Danny D. S. Mukuan
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 002 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i002.%p

Abstract

The purpose of this research to find determine wheter quality of service that reliability, responsiveness, assurance, emphaty, and tangibles influential throught of customer loyalty in Esther House of Beauty Manado.This type of research is quantitative research with descirptive approach. The population of this research in Esther House of Beauty Manado customers, with 60 respondents. The result of this simultaneous showed that the impact of reliability, responsiveness, assurance, emphaty, tangibles takes controlled of customer loyalty in Esther House of Beauty Manado is 84,5%. Whereas, variable tangibles uninfluenced simultaneously throught loyalty in Esther House of Beauty. Whereas, the result of this research showed that the partial tangibles  has no influence though customer loyalty in Esther House of Beauty Manado. And the quality variable of service that mostly influence is responsiveness.
Pengaruh Penguasaan Teknologi Informasi Terhadap Kinerja Karyawan Pada PT. Telkom Indonesia Cabang Manado Ratina Handayani; Roy F. Runtuwene; Sofia A. P. Sambul
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 002 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i002.%p

Abstract

This research is background be based on phenomenon where the factor of information technology mastery can influential to performance employee at PT. Telkom Indonesia Branch Manado. The purpose of this research is to know about the effect of information technology mastery to performance employee in PT. Telkom Indonesia Branch Manado. The method research is research of descriptive quantitative with sample as much as 65 respondent that is obtained using saturated sampling method. At this research the independent variable is information technology mastery, and dependent variable is performance employee. The experiment instrument use validity test and reliability test, but analysis data method use analysis simple linier regression method with t test, and coeficcient determinant. Result of research t tes analysis, where independent variable (information technology mastery) gained tvalue (10,873) bigger than  ttable (1,999)  influential significance to performance employee and significance 0,000 < 0,05  so, H0 rejected and Ha accepted that mean independent variable (information technology mastery) influential to dependen variable (performance employee) with positive and significance. The result of coeficcent determinant analysis  showed that the  rate R Square is 0.652 or 65,2%, that means is performance employee variable can be explain by information technology mastery, while the rest 34,8% can be explain by other variable outside the  research variable. This research expect a company can always conduct an evaluation regularly to information technology mastery of  each employee on performance result that have been achieved and evaluation of innovation for the progress of company that will come. 
Persepsi Karyawan Terhadap Penggunaan Teknologi Informasi Pada Hotel Sintesa Peninsula Manado Tiara Anggita Regar; William A. Areros; Sandra I. Asaloei
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 002 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i002.%p

Abstract

The purpose of this study is to analyze and describe the perceptions of the usefulness of information technology, perceptions of ease of information technology, attitudes, behavioral intentions, and behavioral use of information technology. The research benefits are as a contribution to the study of the use of information technology and human resource development. Utilization of information technology in the business world enables companies to have high competitiveness, which in turn allows the success of achieving the expected benefits. The use of information technology is influenced by many factors, among others by the perception of its users. This research uses descriptive method with analysis technique of frequency distribution and percentage. The data used is a statement of perception about the usefulness of information technology, ease of information technology, attitude, intention and behavior, obtained through questionnaires with Likert scale. The results of this study indicate that employees of Hotel Sintesa Peninsula Manado perceive the use of information technology is very supportive of the implementation of the task. They believe the use of information technology is very useful in the implementation of work. Employee perception is related to the usefulness of information technology, ease of use of information technology, attitudes toward information technology, behavioral intent to use information technology, and behavioral use of information technology. There is no difference in perception because of differences in sex, age, and education level.
Persepsi Karyawan Tentang Kode Etik Perusahaan (Studi Kasus Pada PT Astra Internasional Tbk, Daihatsu Cabang Malalayang Manado) Virnia R. L. D. Adilang; Riane J. Pio; Sandra I. Asaloei
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 002 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i002.%p

Abstract

The purpose of this study is "To describe how employee perceptions about the application of corporate code of ethics at PT Astra International Tbk. Daihatsu Branch Malalayang Manado ". Benefits in this research is this research is expected to be used as additional reference material for further research and add references of library in department of Administration Science especially Business Administration study program and expected to be used as base and consideration of useful input for company leader and employee at PT. Astra International Tbk, Daihatsu Branch Malalayang Manado. This research uses quantitative method. Data obtained from this research is data through interviews and distribution of questionnaires distributed to all employees. The results of this study indicate that employees' perceptions about the company's code of ethics are seen as important, positive, and beneficial to employees as well as corporate leaders, in performing their duties and fulfilling their respective responsibilities to companies. And, states that the code of ethics that has been applied to the company is working properly. Most employees expressed their view that the code of ethics that has been applied to the employee is satisfactory, the company also treats its employees vaguely without specializing by looking at it in any way. This is evidenced through tabulation of data and scoring of the results that can pass the division of questionnaires. Therefore it can be concluded that most employees agree with the code of ethics that has been applied by the company.
Pengaruh Kinerja Keuangan Terhadap Tanggung Jawab Sosial Perusaahaan (Corporate Social Responsibility) Pada Perusahaan Tambang Yang Terdaftar Di Bursa Efek Indonesia Periode 2015-2016 Natalia Koloay; Johny Montolalu; Joanne V. Mangindaan
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 002 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i002.%p

Abstract

Corporate social responsibility (CSR) is one form of awareness of a company to the environment. Currently CSR aims to maximize profits but is also required to better accommodate the needs of the community and its stakeholders. This study aims to determine the effect of Return on assets, Return on equity, and Net profit margin on social responsibility at mining companies listed in the Indonesia Stock Exchange period 2015-2016. This research uses multiple regression analysis method. The results of this study indicate that during the period 2015-2016 ROA has no significant effect on CSR with a significant value of 0.986, ROE has no significant effect on CSR with a significant value of 0.191, and NPM has no significant effect on CSR with a significant value of 0.205.
Analisis Perhitungan Harga Pokok Produksi Dengan Menggunakan Metode Full Costing Sebagai Dasar Perhitungan Harga Jual (Studi Kasus Pada Kertina’s Home Industry) Axel J. H. Pelealu; Wilfried S. Manoppo; Joanne V. Mangindaan
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 002 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i002.%p

Abstract

The calculation of cost of goods manufactured is important to consider in determining the price of a product. The purpose of this study is to determine whether there is a comparison between the calculation of the cost of production according to the company compared to the full costing method and the determination of the selling price according to company calculation compared with cost plus pricing method. The type of research used is descriptive quantitative research type, and research approach used is comparative approach. From the results of data analysis shows that the calculation of the cost of production of the company is lower than the calculation of cost of production by using the method of full costing. The difference from the calculation of cost of production according to the company compared with the full costing method that is Rp. 10.133. This is because in the calculation of factory overhead costs, the company does not take into account some costs into the cost of production such as maintenance and maintenance costs of production equipment, and the cost of depreciation of production equipment.  In addition, the sale price of the product with a mark-up rate of 40% according to the company and cost plus pricing method has a difference of Rp. 2,083. This is because the company in determining the selling price of its products does not take into account non-production costs, and companies do not use the full costing method in determining the cost of production.
Pengaruh Stres Kerja Terhadap Kinerja Karyawan Pada Kantor Pengelola IT Center Manado Rachel N. Massie; William A. Areros; Wehelmina Rumawas
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 002 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i002.%p

Abstract

The effort to increase the working of employees is through paying attention to the stress of working. Stress can happen to every individualy human every time because stress is also a part of human life which can not be avoided. People often experience stress if they can not adapt their will with the fact either from inside or from outside of their self. This research means to know how much is the effect of the working stress to the working of employees at the Kantor Pengelola IT Center Manado. This research used quantitative methode and simple regression, using questionair and observation as s technique to get data and the total of the examples in this research are 32 worker. The counting in this research, the researcher used SPSS software version 21 which can show the corelation between the two variable,and how much the effect of such the working stress to the working of worker. The result of this research show that working stress to the working of employees show negative effect, because the mark of coefisien regression is negative that is 0,34. This negative effect means the working stress is getting less so it. influences the increase of working of employees. Bassed on the result analyses data which was managed, it can be concluded that the effect of working stress to the working of employees is on the stage of. Enough corelation that is 0,152, in rate means the effect of working stress to the working employees is 15,2% while the 84,8% are influenced by other variable that was not researched.
Analisis Pengendalian Piutang Terhadap Resiko Piutang Tak Tertagih Pada PT Federal International Finance (FIF) Manado Yulita Ruy; Frendy A. O. Pelleng; Wilfried S. Manoppo
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 002 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i002.%p

Abstract

There are so many transactions the company conducts in its day-to-day activities. Starting from the activity of buying assets needed by the company, paying the various expenses required in order to obtain a benefit, until the activity of producing and selling certain products in order to survive, then every product produced must be sold to the public. In the control of accounts receivable is emphasized on the amount of receivables, credit and receivables receivable and policies run by the company. Such control measures shall be made prior to the delivery of the goods with the invoicing and expiration of the receivable collection. One of society's choice to get fund is through multi finance institution. One of the financing institutions operating in Manado City and its vicinity is PT Federal International Finance (FIF), which is able to provide funds to meet the needs of the community, which is also the object of my research. The purpose of this research is to know the control of accounts receivable against the risk of bad debts at the company. This research uses Quantitative Descriptive Analysis method. The data in search of this research is the control of receivables and the estimated amount of bad debts at PT Federal International Finance (FIF) Manado. From the details of the calculation of the age of receivables in 2016 and 2017, namely: Year 2016 has a prestige of = 1.1%, while the year 2017 of = 1.11%. This shows that the control of receivables at Manado's Federal International Finance (FIF) company is very good in the management of its receivables.
Pengaruh Kualitas Produk Dan Kesesuaian Harga Terhadap Peningkatan Penjualan Beras Premium Pada Perum Bulog Divisi Regional Sulawesi Utara Dan Gorontalo (Studi Kasus Pada Konsumen Wilayah Kota Manado) Intan Puspitasari; Harry J. Sumampouw; Anneke Y. Punuindoong
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 002 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i002.%p

Abstract

The purpose of this research is to determine and obtain a review on the effects of product quality and price compatibility on increasing the sales premium rice at Perum BULOG Division North Sulawesi and Gorontalo (In The Region of Manado City). This is a descriptive quantitative with a sample of 66 respondents that is obtained using accidental sampling method. To test the quality of the instruments, validity and reliability tests are employed, while the data is analyzed using multiple linear regressions method with t test, F test, and coefficient of determination . Therefore, Ho is rejected and Ha is accepted, which means that the independent variables (product quality and price compatibility) simultaneously affect the dependent variables (increasing the sales) positively and significantly. The result of coefficient of determination () shows that the rate of adjusted R Square is 0,713 or 71,3%, which means that the variations of sales increase can be explained by product quality and price compatibility, while the rest 28,7% can be explained by other variables outside the research variables. 
Pengaruh Reward and Punishment Terhadap Loyalitas Karyawan di PT. Columbia Perdana Cabang Manado Tresia Karli Kawulur; William A. Areros; Riane J. Pio
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 002 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i002.%p

Abstract

In carrying out an activity the company needs to conduct an evaluation (evaluation) on the implementation of human resource programs (HR) that has been developed in achieving the overall objectives of the company to ensure that the function of human resources (HR) has been running and contribute well in achievement success of the company. The purpose of this study are (1) To determine the effect of reward on employee loyalty PT. Columbia Perdana Branch Manado; (2) To know the effect of giving punishment to employee loyalty of PT. Columbia Perdana of Manado (3) To know the provision of rewards and punishment on employee loyalty PT. Columbia Perdana of Manado. Benefits of this research are: (1) for the researcher is to add insight about systematics reward and punishment to employee loyalty; (2) for the library to add collections and reference materials to other researchers in the field of field works; (3) for the company that is able to provide good input for PT. Columbia Perdana Of Manado to improve performance and loyalty and the wider community regarding appropriate rewards and punishments. This research uses quantitative descriptive method with data analysis technique using validity test, reliability test, multiple linear regression analysis, t test, f test, and test done manually and using SPSS application. Based on statistical analysis obtained results as follows: Hypothesis Test Results show that Reward and Punishment simultaneously affect the loyalty of employees of PT. Columbia Perdana Branch Manado, while punishment does not partially effect on employee loyalty of PT. Columbia Perdana Of Manado.

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