cover
Contact Name
Riadi Darwis
Contact Email
barista@stp-bandung.ac.id
Phone
+62222011456
Journal Mail Official
barista@stp-bandung.ac.id
Editorial Address
Unit Bahasa, Politeknik Pariwisata NHI Bandung Jalan Dr. Setiabudhi No. 186 40141, Bandung West Java, Indonesia Indonesia
Location
Kota bandung,
Jawa barat
INDONESIA
Barista : Jurnal Kajian Bahasa dan Pariwisata
ISSN : 23561602     EISSN : 26225999     DOI : https://doi.org/10.34013/barista
Core Subject : Education, Social,
Barista : Jurnal Kajian Bahasa dan Pariwisata (ISSN 2356-1602; e-ISSN 2622-5999) is a peer-reviewed journal which is published by Unit Bahasa, Politeknik Pariwisata NHI Bandung, Indonesia. Barista aims at initiating and stimulating advances in Language and tourism research. Therefore, it publishes papers that promote new ideas, models, approaches, and paradigms by contributing to the advances in knowledge and theory of Language and tourism. The scope of this journal are: (1) Foreign Language Study and teaching; (2) Study of Indonesian Language, Regional Language and or its teaching; (3) Study of the development of tourism in Indonesia; (4) Study of tourism material, and; (5) Study of tourism HR development. The journal covers applied research studies and review articles, both in a format of the full-length articles and research notes. Applied research studies are expected to examine relationships among variables relevant to langage and tourism by employing appropriate analytical or statistical techniques. High-quality review articles that address the latest advances and develop theoretical knowledge or thinking about key aspects of hospitality and tourism are accepted. Research notes are short articles that report advances in methodology, exploratory research findings or extensions / discussions of prior research. Barista will also welcome commentary in response to published articles.
Articles 5 Documents
Search results for , issue "Vol. 6 No. 2 (2019): Desember" : 5 Documents clear
STUDI KEPUASAN KONSUMEN MENGGUNAKAN EMPAT DIMENSI SERVQUAL PADA AREA PUBLIK TERMINAL 3 BANDARA CHANGI SINGAPURA Andini Risfandini
Barista : Jurnal Kajian Bahasa dan Pariwisata Vol. 6 No. 2 (2019): Desember
Publisher : Unit Bahasa, Politeknik Pariwisata NHI Bandung

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Abstract

SERVQUAL is one of the model that is frequently used to measure customer satisfaction regarding the service quality. This study is using 4 dimensions of SERVQUAL to measure customer satisfaction about service quality in Changi Airport public area terminal 3 Singapore. The main objective of this study is to analyze the satisfaction level of Changi Airport’s customers of service quality in the public area in Terminal 3. In order to achieve this main objective, the following sub objectives were set namely: (1)to investigate whether there is a gap between customer expectations and customer perception of service quality in Changi Airport public area terminal 3; (2)to identify the significant factors that affecting customer expectations of service quality in Changi Airport public area terminal 3; (3)To identify the significant factors that affecting customer perception of service quality in Changi Airport Public Area terminal 3. Data was collected using survey questionnaire with Likert scale, it was analyzed using SPSS 21 using descriptive statistics, two tailed test, and faktor analysis. .The factors that have significant impact on customers’ expectations are assurance and security, comfort and convenience, safety and service, ambience and accessibility. While the customers’ perception of service quality is influenced by convenience and service, comfort, ambience and cleanliness, safety, accessibility and security factors.
PENGEMBANGAN FASILITAS INTERPRETASI BERBASIS QR CODE MENGGUNAKAN SYSTEM DEVELOPMENT LIFE CYCLE (SDLC): STUDI KASUS DI MUSEUM NEGERI SRI BADUGA, BANDUNG Ludgardis Lipa; Nurdin Hidayah; Dendy Sundayana
Barista : Jurnal Kajian Bahasa dan Pariwisata Vol. 6 No. 2 (2019): Desember
Publisher : Unit Bahasa, Politeknik Pariwisata NHI Bandung

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Abstract

Penelitian ini bertujuan untuk mengembangkan sistem informasi yang khusus memfasilitasi interpretasi koleksi museum agar dapat mengoptimalkan penyampaian informasi koleksi yang pada akhirnya dapat memberikan pengalaman lebih kepada pengunjung. Metode penelitian menggunakan pendekatan kualitatif dengan teknik analisis System Development Life Cycle (SDLC). Pengumpulan data dilakukan melalui studi dokumentasi, wawancara, dan observasi pada masing-masing aspek pengembagan SDLC. Penelitian ini menghasilkan sistem informasi berupa fasilitas interpretasi berbasis QR Code yang terhubung dengan konten informasi dalam flatform website yang berisi informasi mengenai tema-tema koleksi seperti deskripsi, lokasi temuan dan klasifikasi koleksi yang akan menambah augmented experience bagi para pengunjung Museum Negeri Sri Baduga.
IDENTIFIKASI FAKTOR INTERNAL DAN FAKTOR EXTERNAL PENGEMBANGAN PARIWISATA PANTAI NATSEPA DENGAN PENDEKATAN COMMUNITY-BASED TOURISM Yohana Aprilia de Lima; Aditha Agung Prakoso
Barista : Jurnal Kajian Bahasa dan Pariwisata Vol. 6 No. 2 (2019): Desember
Publisher : Unit Bahasa, Politeknik Pariwisata NHI Bandung

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Abstract

The purpose of this research is to identify the internal and external factor that obstruct or driven the development of Natsepa beach. This research used descriptive qualitative. The research was focused on identifying internal and external factors of development in Natsepa beach with Community-based tourism as an approach. The results of this study show that there are many physical and non-physical potential that can be developed into marine tourism the place itself is accessible and the government as the management already provide some facilities such as accommodation, etc. Indeed, the existing facilities need to be updated and improved. The potential need to be developed and managed properly, therefore proper planning and synergy among various parties is needed so each of activities can give a positive impact in economic and also environment to every parties.
E-CATALOGUE POLA PERJALANAN WISATA BAHARI DI KAWASAN WISATA PULAU PISANG DAN LABUHAN JUKUNG, KABUPATEN PESISIR BARAT, PROVINSI LAMPUNG Larisa Nabila Putri; Deddy Sobarna Sutadji; Eko Susanto
Barista : Jurnal Kajian Bahasa dan Pariwisata Vol. 6 No. 2 (2019): Desember
Publisher : Unit Bahasa, Politeknik Pariwisata NHI Bandung

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Abstract

The research is based on information services that affect the popularity of the Pulau Pisang and Labuhan Jukung Tourism Areas in the Pesisir Barat Regency, Lampung Province. This area has high tourism potential in the form of islands, beaches, and sea. Information services are an important factor in tourism to attract tourist visits. This study aims to determine digital information technology in the form of an e-catalog that includes marine tourism information in the form of a map and a description of the information therein. The E-catalog for Marine Tourism in the Pulau Pisang and Labuhan Jukung areas can support travel agencies in arranging marine thematic tour packages. The descriptive-qualitative research method is applied by using observation data techniques, interviews, and documentation studies of the research object. The focus of the design is on marine tourism activities in the Pulau Pisang and Labuhan Jukung Tourism Areas, namely beach volleyball, swimming, sunbathing, fishing, snorkeling, diving, boating, and surfing, as well as tourism supporting components, namely amenities, accessibility and support services. There are also two forms of travel patterns that are reviewed for tourists, namely through the start and end points of the journey from the same route, or a continuous path with the end point of the trip by visiting new destinations on different routes.
IMPLEMENTASI DANA DESA UNTUK KEGIATAN KEBUDAYAAN GUMELARING KADIPATEN DI DESA PURWODADI KECAMATAN BARAT KABUPATEN MAGETAN Yusuf Adam Hilman; Fachrudin Chollil
Barista : Jurnal Kajian Bahasa dan Pariwisata Vol. 6 No. 2 (2019): Desember
Publisher : Unit Bahasa, Politeknik Pariwisata NHI Bandung

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Abstract

Tujuan penelitian ini adalah untuk mendeskrupsikan Tentang implementasi dana desa untuk kegiatan kebudayaan Di desa purwodadi kecamatan barat kabupaten magetan. Penelitian ini menggunakan pendekatan kualitatif deskriptif dan sumber datanya bersifat primer dan sekunder. Teknik pengumpulan data dengan cara wawancara, obserfasi dan catatan dokumen. Hasil penelitian ini menunjukkan bahwa panitia selaku penyelenggara Acara gumelaring kadipaten dan pihak desa purwodadi selaku penyedia lahan terjalin baik. Hasil dari di adakannya gumelaring kadipaten bagi panitia yaitu bisa melestarikan budaya dan juga sejarah yang patut di lestarikan dan hasil yang di dapat Pihak desa purwodadi dengan diadakannya acara gumelaring kadipaten yaitu mempromosikan desanya sebagai desa wisata dan mengajak masyarakat ikut gotong royong dalam menjaga aset yang di miliki desa tersebut. secara normatif dan administratif Pengelolaan alokasi dana desa di lakukan dengan baik, namun secara substansi masih belum menyentuh makna implementasi yang sesungguhnya.

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