cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
DEWI SITI MAHMUDAH
Contact Email
dewismahmudah@gmail.com
Phone
+6281259818947
Journal Mail Official
dewismahmudah@gmail.com
Editorial Address
JL. DUKUH KUPANG BARAT I NO. 216-218 SURABAYA, JAWA TIMUR 60225
Location
Kota surabaya,
Jawa timur
INDONESIA
YOS SOEDARSO ECONOMICS JOURNAL
Published by UNIVERSITAS YOS SOEDARSO
ISSN : -     EISSN : 26849720     DOI : -
Core Subject : Economy, Education, Social, Engineering,
Economics, Econometrics & Finance Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Other
YOS SOEDARSO ECONOMICS JOURNAL (YEJ) Merupakan jurnal ilmiah yang diterbitkan oleh Program Studi Manajemen Fakultas Ekonomi, Universitas Yos Soedarso dengan ISSN: 2684-9720. YEJ mengkhususkan diri pada topik yang berkaitan dengan Pengembangan Ilmu Ekonomi & Manajemen Berdasarkan Hasil Penelitian. Kami mengundang dosen, peneliti, pelajar, praktisi dan akademisi untuk ikut berkontribusi pada jurnal tersebut. Kirimkan artikel Anda melalui sistem pengiriman online: https://ejurnal.uniyos.ac.id/ Informasi lebih lanjut: E-mail: yossoedarsoeconomicsjournal@gmail.com Website: https://ejurnal.uniyos.ac.id/ Alamat: Jl. Dukuh Kupang Barat I No. 216-218 Surabaya, 60225
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekonomi, Ekonometrika dan Keuangan (Lain-Lain)
Articles 5 Documents
 1 
Search results for , issue "Vol. 4 No. 2 (2022): Agustus 2022" : 5 Documents clear
Pengaruh Trust in Leader dan Komunikasi Terhadap Kinerja Karyawan Melalui Motivasi Pada PT. Agrindo Sawit Mandiri Surabaya Ichwan Bagus Airlangga; Joko Mandiri
Yos Soedarso Economic Journal (YEJ) Vol. 4 No. 2 (2022): Agustus 2022
Publisher : Fakultas Ekonomi Universitas Yos Soedarso

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Human resources are the main component in an organization, which are planners and active actors in every organizational activity. To achieve an organizational goal must meet good work results in order to increase employee performance. Basically, to achieve employee performance in an organization, there are several factors that must be considered, namely trust in leaders, communication and motivation. PT. Agrindo Sawit Mandiri Surabaya is a company engaged in the processing of crude palm oil which produces oil and also has many employees with various levels of education, so a leader must be able to control and control his employees and provide direction and motivation so that employees are able to work. optimally even though employees have different levels of education. The purpose of this study was to analyze the influence of trust in leader and communication on employee performance through motivation as an intervening. The population of this study were all HR employees who worked at PT. Agrindo Sawit Mandiri, amounting to 775 respondents. The sampling method using the Slovin formula obtained a sample size of 263 respondents. Data analysis was performed through PLS-SEM using the SmartPLS program. The results showed that directly trust in leader, communication and motivation had a positive and significant effect on employee performance then indirectly trust in leader and communication had a significant effect on employee performance through motivation.
Pengaruh Budaya Organisasi Terhadap Motivasi Karyawan PT Telekomunikasi Indonesia, Tbk Area Wilayah Sidoarjo Rizka Novianty Haninda; Rekza Yan Hermawan
Yos Soedarso Economic Journal (YEJ) Vol. 4 No. 2 (2022): Agustus 2022
Publisher : Fakultas Ekonomi Universitas Yos Soedarso

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this study was to determine the effect of organizational culture on the motivation of employees of PT Telekomunikasi Indonesia, Tbk in Sidoarjo. The method in this research is descriptive method. The population in this study were all employees of PT Telkom Telekomunikasi Indonesia, Tbk in Sidoarjo, with a sample of 95 employees. The simple linear regression equation obtained is, namely: Ŷ = 3.678 + 0.102 X, a positive coefficient means that there is a positive relationship between organizational culture and employee motivation. If organizational culture increases employee motivation will also increase. While the strength of the relationship between organizational culture and employee motivation with a coefficient (R) of 0.102, which means the relationship between organizational culture and employee motivation at PT Telekomunikasi Indonesia, Tbk, Sidoarjo Region can be said to show a very weak relationship. And for the determination coefficient R ^ 2, organizational culture in influencing employee motivation has a value of 1% and the remaining 99% is influenced by other variables outside this study. By using the feasibility test model F calculate <F table (0.982 <3.94) so that Ha is rejected and the probability value (sig) is 0.324> 0.05. It means that a simple linear regression model cannot be used to predict employee motivation which is influenced by organizational culture.
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Pada Bisnis Jasa Transportasi Gojek Andriandita Wijayanto; Riski Dzil Izsisy SP
Yos Soedarso Economic Journal (YEJ) Vol. 4 No. 2 (2022): Agustus 2022
Publisher : Fakultas Ekonomi Universitas Yos Soedarso

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the effect of service quality on customer satisfaction in the Indonesian GO-JEK transportation service business. This study uses three independent variables, namely tangible, reliability, responsiveness, assurance and empathy with one dependent variable, namely customer satisfaction. After conducting literature and field reviews and preparing hypotheses, the data in this study were collected by distributing questionnaires to 86 people who had used Indonesian GO-JEK transportation as the research sample. The sampling technique used was purposive sampling. The data analysis method used is quantitative analysis, namely validity and reliability tests, classic assumption test, multiple linear regression analysis, t test and F test and the coefficient of determination. Based on data analysis, the results showed that the indicators in this study were valid and reliable. In the classical assumption test the data is normally distributed, there is no heteroscedasticity and multicollinearity. In the tangible, responsiveness, assurance and empathy hypothesis test, they do not have a significant effect on customer satisfaction. And the reliability hypothesis test has a positive and significant effect on customer satisfaction.
Pengaruh Kemampuan (Ability), Kebaikan Hati (Benevolence), Integritas (Integrity) Terhadap Partisipasi Pelanggan E-Commerce (Studi Pada Pelanggan E-Commerce di Surabaya) Hendro Rumpoko; Epriliana Candra Dewi
Yos Soedarso Economic Journal (YEJ) Vol. 4 No. 2 (2022): Agustus 2022
Publisher : Fakultas Ekonomi Universitas Yos Soedarso

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Transactions through e-commerce have a high potential risk. Therefore, the vendor's ability, benevolence, and vendor integrity are key factors in e-commerce. Surabaya as a developing city and only in the last five years has adopted e-commerce, of course it has some differences from developed regions which have been practicing it for a long time. These differences at least concern regulatory issues, legal instruments, and consumer behavior. In connection with the relatively new practice of e-commerce in Surabaya, an interesting phenomenon to study is the extent to which vendors' ability, benevolence and integrity towards e-commerce vendors and how they affect the level of customer participation. in e-commerce. The aims of this study were (1) to analyze the effect of the vendor's ability, benevolence, and integrity variables on e-commerce customers in Surabaya; (2) analyzing the effect of the vendor's ability, benevolence, and integrity variables on the level of participation of e-commerce customers in Surabaya; and (3) analyzing the effect of) on the level of participation of e-commerce customers in Surabaya. This research was conducted by taking a sample of e-commerce users in Surabaya. The main instrument for data collection was a questionnaire and was measured by a Likert scale. Questionnaires were sent to respondents via a mailing list. The number of respondents in this study were 152 respondents. The data analysis method used is the Structural Equation Model (SEM). Of the three predictor variables that affect vendor ability, benevolence, and integrity, it turns out that only vendor integrity has a positive and significant influence. Meanwhile, the predictor variables that influence customer participation in e-commerce, namely vendor ability, benevolence, and integrity, are only vendor integrity variables that have a positive and significant influence. Thus, vendor integrity is a very important variable in influencing e-commerce customer participation in Surabaya.
Pengaruh Kinerja Karyawan Terhadap Kepuasan, Kepercayan dan Loyalitas Konsumen (Studi Kasus pada Konsumen Hotel Elmi Surabaya) Eko Winarni; Ni’matun Nur Rohmah
Yos Soedarso Economic Journal (YEJ) Vol. 4 No. 2 (2022): Agustus 2022
Publisher : Fakultas Ekonomi Universitas Yos Soedarso

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine: (1) the effect of employee performance on customer satisfaction; (2) the influence of consumer satisfaction on consumer confidence; and (3) the effect of consumer trust on consumer loyalty. In this study, the variables that shape employee performance include: tangibles, reliability, responsiveness, assurance and empathy. Variables that make up consumer satisfaction, include: suitability with needs and suitability with benefits. The variables that make up consumer trust include: credibility, integrity and kindness. Variables that form consumer loyalty include: continue purchasing, say positive things and recommend friends. This type of research is a case study on consumers of Hotel Elmi Surabaya with a total sample of 140 respondents. Data collection techniques used were questionnaires and interviews conducted in January-April 2022. The sampling technique used was purposive and convenience sampling. The data analysis technique used is Percentage Analysis, Validity Test, Reliability Test and Structural Equation Modeling (SEM). The results of data analysis show that: (1) employee performance has an effect on customer satisfaction; (2) consumer satisfaction has an effect on consumer trust; (3) consumer trust has an effect on consumer loyalty.

Page 1 of 1 | Total Record : 5

 1 

Filter by Year

2022 2022


Reset
Filter By Issues
All Issue Vol. 6 No. 2 (2024): Agustus 2024 Vol. 6 No. 1 (2024): April 2024 Vol. 5 No. 3 (2023): Desember 2023 Vol. 5 No. 2 (2023): Agustus 2023 Vol. 5 No. 1 (2023): April 2023 Vol. 4 No. 3 (2022): Desember 2022 Vol. 4 No. 2 (2022): Agustus 2022 Vol. 4 No. 1 (2022): April 2022 Vol. 3 No. 3 (2021): Desember 2021 Vol. 3 No. 2 (2021): Agustus 2021 Vol. 3 No. 1 (2021): April 2021 Vol. 2 No. 3 (2020): Desember 2020 Vol. 2 No. 2 (2020): Agustus 2020 Vol. 2 No. 1 (2020): April 2020 Vol. 1 No. 3 (2019): Desember 2019 Vol. 1 No. 2 (2019): Agustus 2019 Vol. 1 No. 1 (2019): April 2019 More Issue