cover
Contact Name
Heskyel Pranata Tarigan
Contact Email
jurnaldehasen@unived.ac.id
Phone
+6287823714414
Journal Mail Official
jurnaldehasen@unived.ac.id
Editorial Address
Jl. Meranti Raya No. 32. Sawah Lebar, Kota Bengkulu
Location
Kota bengkulu,
Bengkulu
INDONESIA
Journal of Accounting and Management (JAM)
ISSN : -     EISSN : 3048345X     DOI : -
Core Subject : Economy,
Accounting Sciences Taxation and Public Sector Accounting Accounting information system Auditing Financial Accounting Management accounting Behavioral accounting Management Science Marketing Financial management Human Resource Management International Business Entrepreneurship
Articles 6 Documents
Search results for , issue "Vol. 2 No. 1 (2025): June" : 6 Documents clear
Influence Discipline And Environment Work On Employee Performance In Management Body Finance And Asset Mesuji District Area Maksum, Maksum; Parela, Epi
Journal of Accounting and Management Vol. 2 No. 1 (2025): June
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jam.v2i1.685

Abstract

Employee performance is Wrong one factor that must be considered by organizations or government agencies in order to achieve their goals. An organization that has high discipline will certainly find it easier to achieve its goals because the applicable systems or rules can be implemented well by its employees. The next factor that must be considered is the work environment, both physical and non-physical. This study aims to determine the influence of work discipline and work environment on employee performance at the Regional Financial and Asset Management Agency of the Regency Mesuji. The type of research used in this study is quantitative field research , namely research that emphasizes its analysis on data in the form of numbers and the research examines... real life in the field in this case on the object being studied. This study used 44 research respondents. Based on data analysis has found answer the hypothesis is as follows; There is an influence of work discipline (X 1 ) on employee performance (Y), with level of influence by 21.9%. There is environmental influence work (X 2 ) on employee performance (Y) with an influence level of 27.1%. There is an influence of work discipline (X 1 ) and work environment (X 2 ) together on employee performance (Y) with an influence level of 42.7%.
The Influence Of Human Resources Development And Training On Employee Performance In The Water Resources Management Service Of Lampung Province Rachman, Liza Oktaviani; Sodirin, Sodirin
Journal of Accounting and Management Vol. 2 No. 1 (2025): June
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jam.v2i1.686

Abstract

The success of an organization or agency depends on the quality of the human resources working in it. Rapid changes in the business world and globalization require the organization's ability to adapt and analyze these changing phenomena and their impact on the organization and prepare strategies to deal with these conditions. Based on these facts, the role of human resource management in organizations is not just administrative but must be more focused on solutions to be able to develop the potential of human resources to be more creative and innovative. To be able to carry out their duties well, employee development is directed at improving the quality of human resources so that they have attitudes and behavior that are based on devotion, honesty, responsibility, discipline and authority so that they can provide services in accordance with the demands of community development. Efforts to realize this require coaching, improving the government apparatus including increasing knowledge, abilities, increasing dedication as well as efforts to create a government apparatus that is clean and authoritative, creative, efficient and successful in order to ensure civil servant discipline is required. The aim of this research is to determine: 1. The influence of human resource development on employee performance 2. The influence of training on employee performance 3. The influence of human resource development and training together on employee performance at the Lampung Province Water Resources Management Service (DPSDA). This research uses a quantitative descriptive research method, namely a research method that uses data in the form of numbers to analyze the facts found which aims to determine the relationship between variables in a population. The analysis used is simple and multiple regression. This research used 54 respondents. Based on the results of data analysis, the hypothesis answer was found as follows; There is an influence of HR Development (X1) on Employee Performance (Y) at the Lampung Province Water Resources Management Service, with an influence level (R-square) of 50.4%. There is an influence of training on employee performance at the Lampung Province Water Resources Management Service with an influence level of 78.9%. There is an influence of HR Development and Training together on the Performance of the Lampung Province Water Resources Management Service Employees, with an influence level of 81.3%
Pengaruh Experiential Marketing Dan Kualitas Layanan Terhadap Kepuasan Pelanggan (Studi Pada Pelanggan Dapur Ayek Bengkulu) Fadhlurrahman, M. Thoriq; Anggriani, Ida; Abi, Yudi Irawan
Journal of Accounting and Management Vol. 2 No. 1 (2025): June
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jam.v2i1.800

Abstract

Business competition in the culinary sector is becoming increasingly fierce, requiring businesses to provide the best experience and service to customers. Dapur Ayek Bengkulu, as one of the local culinary businesses, faces challenges in maintaining customer satisfaction despite providing good facilities and services. Therefore, this study was conducted to assess the extent to which experiential marketing and service quality influence customer satisfaction. The objective of this study is to determine the impact of experiential marketing and service quality on customer satisfaction at Dapur Ayek Kota Bengkulu. The research method used is quantitative research, with the sample consisting of 65 customers of Dapur Ayek Kota Bengkulu. The results of this study indicate that experiential marketing significantly influences customer satisfaction (significance value 0.000). Service quality also significantly influences customer satisfaction (significance value 0.000). Both variables simultaneously significantly influence customer satisfaction (F-test, significance 0.000). The coefficient of determination (R²) value of 0.519 indicates that 51.9% of the variability in customer satisfaction can be explained by experiential marketing and service quality.
The Influence Of Reward And Punishment On Employee Performance At CV. Dinamika Mitra Nusantara, Bengkulu City Anugerah , Yeza Dwi; Susena, Karona Cahya; Febliansa, M Rahman
Journal of Accounting and Management Vol. 2 No. 1 (2025): June
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jam.v2i1.799

Abstract

Dinamika Mitra Nusantara of Bengkulu City, which was established in 2018 and is engaged in the distribution sector such as Tires, Oil, and Car Spare Parts and Heavy Equipment for Mining and Coal Companies, is one of the companies that faces challenges in maintaining productivity and optimal employee contribution to achieving targets. In recent years, employee performance has not been optimal, marked by decreased productivity, late assignments, and minimal innovation. The type of research conducted in this study is causal associative research with quantitative techniques. The sample of this study was 37 people who were staff and employees at CV. Dinamika Mitra Nusantara of Bengkulu City. Data collection using questionnaires and the analysis methods used were multiple linear regression, determination test and hypothesis test. The results of the regression analysis show that Reward (X1) has a significance value of 0.019 (<0.05), so Ho is rejected and Ha is accepted. This means that rewards have a significant effect on employees’ performance. The punishment variable (X2) has a significance of 0.000 <0.05, so Ho is rejected and Ha is accepted. This means that punishment has a significant effect on employees’ performance. And the simultaneous application of reward and punishment has a positive and significant impact on improving employees’ performance at CV. Dinamika Mitra Nusantara of Bengkulu City. This is evidenced by a significance value of 0.00 (<0.05) and F count of 87.853 with a significance of 0.000. Employees become more motivated because they feel that rewards and sanctions are given in a balanced manner. Thus, the alternative hypothesis (Ha) is accepted and the null hypothesis (Ho) is rejected.
Strategies of the One-Stop Investment and Integrated Services Office to Increase Investment in Kaur Regency Apriyanti, Yossi; Soleh , Ahmad; Febliansa , M Rahman
Journal of Accounting and Management Vol. 2 No. 1 (2025): June
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jam.v2i1.814

Abstract

This research was motivated by the importance of the role of investment in supporting regional economic development, especially in Kaur Regency. Although the central government had issued various policies to encourage investment, in reality investment in this region still faces various obstacles such as less than optimal promotional strategies, minimal digitalization of services, and weak cross-sector coordination. Therefore, this study aims to analyze the strategies implemented by the Kaur Regency Investment and One-Stop Integrated Service Office (DPMPTSP) in increasing investment, as well as identifying supporting and inhibiting factors in its implementation. This study uses a qualitative method with a field research approach. Data collection techniques are carried out through in-depth interviews, direct observation, and documentation and secondary data from related agencies. Informants in this study consisted of the head of the office, investment staff, and investors. The data analysis technique uses the Miles and Huberman model which includes data reduction, data presentation, and drawing conclusions. The selection of informants was carried out by purposive sampling with certain criteria. The results of the study indicate that the DPMPTSP strategy in increasing investment includes simplifying licensing through OSS, compiling regional potential maps, active promotion in various forums, providing incentives, and cross-sector synergy. However, this strategy is not yet fully optimal because there are still obstacles such as inadequate infrastructure, limited internet networks, and low digital literacy in the community. The conclusion of this study is that the DPMPTSP strategy has been running in the right direction, but requires additional support from various parties. The suggestions given include the need to strengthen the digital system, local HR training, and periodic evaluation of the strategies implemented.
Factors Affecting Inpatient Satisfaction At General Hospital Of Hasanuddin Damrah Manna In South Bengkulu Regency Nisah, Cintia Chairu; Irwanto, Tito; Astuty , Kamelia
Journal of Accounting and Management Vol. 2 No. 1 (2025): June
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jam.v2i1.898

Abstract

Quality of service is the degree of providing efficient and effective services in accordance with professional standards, service standards that are implemented comprehensively according to patient needs, utilizing appropriate technology and research results in developing health services so that optimal health levels are achieved. This study aims is to have a very strategic role in accelerating the improvement of public health in providing health services. This research method uses a quantitative research method with a cross-sectional approach. The population in this study were all patients who came for inpatient care at the General Hospital of Hasanuddin Damrah Manna in South Bengkulu Regency, totaling 3,169 patients. The sample to be studied was 97 respondents. The sampling technique in this study used the Purposive Sampling technique. Data were analyzed by conducting a chi-square analysis test. The conclusion of this study is that all independent variables have an influence on the quality of health services at the General Hospital of Hasanuddin Damrah Manna in South Bengkulu Regency, (Tangible p=0.013, Reliability p=0.012, Responsiveness p=0.006, Assurance p=0.016 and Empathy p=0.012) and the most dominant variable is the Responsiveness variable p=0.006.

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