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Journal of Organizational Analysis and Performance
Published by PT Atha Publishing Globalindo
ISSN : -     EISSN : 31098878     DOI : 10.64845/optimanus.v2i1
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Journal of Organizational Analysis and Performance is an academic journal that accommodates scientific works containing thoughts, empirical studies, and research results on the theme of Management and Accounting. Journal of Organizational Analysis and Performanceis published by the independent institution Athallah Publishing with the aim of becoming a forum for discussion and publication of research results by academics, researchers, and practitioners in the fields of accounting and management that provide significant contributions to the development of accounting practices, the accounting profession, and the managerial profession in Indonesia and the world. In accordance with its objectives, Journal of Organizational Analysis and Performance provides insights in the fields of accounting, finance, and management for academics, practitioners, researchers, regulators, students, and other parties interested in the development of accounting practices, the accounting profession, and the managerial profession.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 1 Documents
 1 
Search results for , issue "Vol. 2 No. 1 (2026): on Progress" : 1 Documents clear
Dampak Hubungan Atasan dan Karyawan Terhadap Kinerja dan Turnover di Dunia Retail: Studi Kasus Store Senior Leader Rafika Hidayatus Sofiyah; Nabila Dewi Adha; Candra Dewa Sampoerna
Journal of Organizational Performance and Analysis Vol. 2 No. 1 (2026): on Progress
Publisher : Athallah Publishing Globalindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64845/optimanus.v2i1.121

Abstract

Penelitian ini bertujuan untuk menganalisis dampak hubungan antara atasan dan karyawan terhadap kinerja serta turnover karyawan di dunia retail, dengan studi kasus pada Subjek In-02 (Store Senior Leader). Hubungan yang baik antara atasan dan bawahan diyakini dapat meningkatkan motivasi kerja, kepuasan kerja, dan loyalitas karyawan, sehingga berdampak positif pada kinerja dan menurunkan tingkat turnover. Metode penelitian yang digunakan adalah deskriptif kualitatif dengan pendekatan studi kasus. Data diperoleh melalui wawancara mendalam, observasi aktivitas kerja, dan analisis dokumen internal perusahaan. Hasil penelitian menunjukkan bahwa hubungan interpersonal yang positif dan komunikasi efektif antara atasan dan karyawan berkontribusi signifikan terhadap peningkatan kinerja tim, penurunan kesalahan operasional, serta mengurangi keinginan karyawan untuk berpindah kerja. Sebaliknya, hubungan yang kurang harmonis dapat menurunkan kinerja individu maupun tim dan meningkatkan risiko turnover. Penelitian ini memberikan implikasi bagi manajemen retail untuk meningkatkan program pengembangan kepemimpinan, komunikasi, dan hubungan kerja yang sehat guna mencapai kinerja optimal dan retensi karyawan yang lebih baik.

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