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Journal of Public Policy and Management Review

jppmr
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Published by Universitas Diponegoro

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Core Subject : Humanities, Art,

Arts Humanities

Jurnal Ilmu Administrasi Publik diterbitkan oleh Jurusan Ilmu Administrasi Publik Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

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Search results for , issue "Volume 4, Nomor 2, Tahun 2015" : 51 Documents clear

IMPLEMENTASI KEBIJAKAN TENTANG STANDAR PELAYANAN MINIMAL JALAN TOL MENURUT PERATURAN MENTERI PEKERJAAN UMUM NOMOR 392/PRT/M TAHUN 2005 DI KOTA SEMARANG Fajrin, Nurul; Kismartini, Kismartini; Rengga, Aloysius
Journal of Public Policy and Management Review Volume 4, Nomor 2, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Indonesian Government Regulation No. 15 Year 2005 on the highway there is a setting highways, highway conditions, the implementation of the toll road authority, setting highways, highway construction, toll road, highway monitoring, land acquisition, and minimum service standards highway. In the minimum service standards according to the highway Minister of Public Works No. 2005 includes some substance 392/PRT/M ministry that highway conditions, the average travel speed, accessibility, mobility, safety, and rescue units / rescue and relief services. This study aims to determine how the implementation of minimum service standards policy in Semarang toll road by the Minister of Public Works No. 392/PRT/M 2005 and what factors are affecting the implementation of the policy. The method used in this research is descriptive qualitative research type with in-depth interviews to the informant. In qualitative research, the authors determined the informant using the snowball technique (snowball). The data source using the primary data source and secondary data source. Collecting data with interview techniques, and documentation. Data analysis techniques using data reduction (data reduction), presenting data (data display), and verification (conclution drawing). Based on these results, it can be concluded as follows: First, implementing policies that the accuracy of existing programs currently running less effective, this policy instrument of policy and lack of socialization SPM highways to toll road users, the current policy actors less responsive in addressing barriers and traffic, and not all highway users do not get the benefits of those policies. Second, the factors that affect the implementation of policies that communication can not be run effectively, resources has yet to realize the programs that will be developed, and the disposition / attitude highways officers less assertive in action against toll road users who break the rules. The authors suggestion to this problem is to Semarang toll road management should provide clarity about the programs that will be implemented to improve the quality of service that the public toll road toll road users can experience the benefits of the program to be developed. Besides highways officers should be more responsive in handling traffic constraints and barriers that occur. On the other hand the toll road users should be able to obey traffic rules and especially against traffic signs about the do's and don'ts as well as the instructions.

Implementasi Jasa Umum di Kabupaten Wonogiri ( Kasus Retribusi Pengendalian Menara Telekomunikasi ) Lestari, Nita Novia; Sundarso, Sundarso; Kismartini, Kismartini
Journal of Public Policy and Management Review Volume 4, Nomor 2, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Retribution Policy Control Telecommunication Tower aims to control the utilization of space in the area reserved for the implementation of telecommunication towers in order to be borne in accordance with the spatial regularity and the environment and meet the aesthetics and increase regional revenue. This study was conducted to describe and analyze the factors that stimulate and inhibit, and how levies Control Policy Implementation Telecommunication Tower in Wonogiri. The research method used is to observe the accuracy policy, the accuracy of the implementation, the target accuracy, precision environmental and policy implementation model of George C. Edwards III. The process of policy implementation Levy Control Telecommunication Tower At Department of Communication and Information in Wonogiri practice there are inhibiting factors and supporting its implementation. The author recommends: (1) co-coordinating and awareness tower providers in terms of transfer of ownership of the tower immediately communicated to the Department so that appropriate billing and payment processes and fast, (2) Provide sanctions on providers that tower over the time of payment.

EVALUASI DANA ALOKASI KHUSUS (DAK) BIDANG PENDIDIKAN DI KABUPATEN CILACAP TAHUN 2013 Susanti, Foni; Subowo, Ari; Rengga, Aloysius
Journal of Public Policy and Management Review Volume 4, Nomor 2, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

At the Budget Year 2013, the Province of Central Java gets budget allocation (DAK) as many of Rp 2.229.164.420.000,- that allocated for 35 district / cities and Provincial Governments of Central Java. District Cilacap is the largest receiver of DAK between 35 district / cities in the province of Central Java as many of Rp. 108.157.350. The result of DAK activities on the field of education in District Cilacap 2013 consist of primary education (Elementary School and Secondary School) and secondary education (High School and Vocational High School). Both of them are regulated by the decision of Regent of District Cilacap number 425 / 428 / 14 / 2013 about the Establishment of Educational Institutions of the Recipient of Special Allocation Funds on the Field of Education in Budget Year 2013 at Department of Education, Youth and Sport District Cilacap.The activities of Special Allocation Funds (DAK) on the field of primary education have given the maximum result as expected. Inhibit factor of activities enforcement of DAK on primary education is related to financial policy, it isnâ€™t technical factor in beneficiary school. Because it is related to another policy, it canâ€™t be said as a problem on DAK activity implementation. The aim of DAK activities on the field of primary education is implemented. The efforts such as input, process, and output indicator are good. The graduation rates are considerably higher and not passing rates are lower.DAK activities on the field of secondary education still not entirely provide expected result. There are inhibit factors on the activity implementation of DAK in secondary education. The aim of DAK activities on secondary education has not maximum implemented. The realization by 50%. It can be seen on input, process, and output of Department of Education and beneficiary school efforts are good. It is profoundly that the graduation rates are 100% or almost 100%. The expected impacts was comparable with the efforts.Â

ANALISA KINERJA ORGANISASI PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA MAGELANG Septyani, Eko Putri; Warsono, Hardi; Hariani, Dyah
Journal of Public Policy and Management Review Volume 4, Nomor 2, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Local government is given the authority to manage their own territory and meet the needs of society as more real. Meet the needs of the community will require optimal performance. Residence documents into one of the essential needs of the community and must be met, in addition to meeting the needs of education, health, economic and other needs. This research will analyze the performance conducted by the Department of Population and Civil Registration Magelang and aspects that support or hinder the performance of the agency. The theory used in this research is the theory of public administration and five performance criteria, namely the quantity, quality, timeliness, cost-effectiveness and accountability with descriptive qualitative research design. Data collection techniques used through interviews, observation and documentation of the employee informants Department of Population and Civil Registration Magelang and people processing documents. The results of this research indicate that, the performance of the Department of Population and Civil Registration Magelang in order to realize the possession of the document is still not optimal, especially in terms of quantity, also found problems such as disclosure of information, and the limited human resources, budget and infrastructure that support the performance. Nevertheless, the performance of the Department of Population and Civil Registration Magelang has been supported by the conformity of the program with the vision of service, proactive attitude to plan a more intensive effort to increase public awareness of the orderly ownership documents, the timeliness of the commitment for issuance of KTP/KK and birth certificate, discipline in creating accountability through performance reporting to the transparency of reporting. Overcome these problems, there are some suggestions that can be done such as expanding the information, especially the requirements of the documents with brochures and additional specialized personnel who are experts in delivering information, improving the quality of human resources, the addition of the proposed budget and improve the rehabilitation of infrastructure to be more adequate.

IMPLEMENTASI STANDAR PELAYANAN BERBASIS LEMBAGA KESEJAHTERAAN SOSIAL ANAK (LKSA) OLEH DINAS SOSIAL, PEMUDA DAN OLAHRAGA KOTA SEMARANG Retno Wijayanti; Aloysius Rengga; R Slamet Santoso
Journal of Public Policy and Management Review Volume 4, Nomor 2, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The number of abandoned children in the city of Semarang indicate that the level of welfare of the child is still lacking. In 2013 there were 2,455 of abandoned children in the orphanage. That number is increasing from year to year, indicated by the increasing number of Orphanage in Semarang. The policy of Standard service based on Children’s social welfare foundation (LKSA) is one of the policies that ensure the rights of abandoned children in the orphanage. The purpose of this research is to describe how the implementation is and factors that support and obstruct the implementation of the Standard service based on Children’s social welfare foundation (LKSA). The method used in this research is qualitative descriptive research. The results of this research showed that the lack of monitoring and publication from Disospora make the implementation of the Standard service based on Children’s social welfare foundation (LKSA) has not gone well. There are still some point that unmet the standard like the lack of social workers and professionals in the orphanage, there are also buildings and facilities in the orphanage that don’t meet the standards. Researcher sugests to the implementor of policies to improve the publication and tighten the monitoring of orphanages in Semarang. The allocation of social assistance should prioritize the principles of transparency and equity.

KUALITAS PELAYANAN KARTU KUNING (AK.1) DI DINAS SOSIAL, TENAGA KERJA DAN TRANSMIGRASI KABUPATEN PEMALANG Septanti, Asri Sekar; Dwimawanti, Ida Hayu; Widowati, Nina
Journal of Public Policy and Management Review Volume 4, Nomor 2, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v4i2.8218

Pelayanan publik oleh aparatur pemerintah dewasa ini masih banyak dijumpai kelemahan sehingga belum dapat memenuhi kualitas yang diharapkan masyarakat. Hal ini ditandai dengan masih adanya berbagai keluhan masyarakat, sehingga dapat menimbulkan citra yang kurang baik terhadap aparatur pemerintah. Salah satunya adalah pelayanan kartu pencari kerja. Tujuan penelitian ini adalah untuk mengetahui dan menganalisis kualitas pelayanan kartu kuning dengan menggunakan dimensi Tangibles, Reliability, Responsivess, Assurance dan Emphaty, serta untuk menganalisis dimensi yang menghambat dan mendukung kualitas pelayanan kartu kuning di Dinas Sosial, Tenaga Kerja dan Transmigrasi Kabupaten Pemalang. Metode yang digunakan adalah kualitatif deskriptif. Hasil penelitian menunjukkan bahwa kualitas pelayanan kartu kuning di Dinas Sosial, Tenaga Kerja dan Transmigrasi Kabupaten Pemalang masih rendah. Terdapat tiga dimensi yang menghambat kualitas pelayanan kartu kuning, yaitu dimensi Tangibles, Responsif dan Emphaty, dimana : (1) Sarana dan prasarana yang belum memadai, (2) Respon petugas yang kurang simpatik, (3) Keramahan dan kesopanan petugas yang belum maksimal, dan terdapat dua dimensi yang mendukung kualitas pelayanan kartu kuning, yaitu dimensi Reliability dan Assurance, dimana : (1) Kehandalan petugas dalam memberikan pelayanan, (2) Ketepatan dan kejelasan dari petugas dalam memberikan jaminan waktu dan biaya pelayanan. Berdasarkan hambatan yang terdapat dalam pelayanan kartu kuning di Dinas Sosial, Tenaga Kerja dan Transmigrasi Kabupaten Pemalang, penulis merekomendasikan sebagai berikut: (1) Menambah sarana dan prasarana pelayanan kartu kuning, (2) Memperluas ruang tunggu pelayanan kartu kuning (3) Memberikan pengarahan kepada petugas sebelum memulai aktifitas, (4) Mengadakan evaluasi setiap bulan bagi setiap petugas, serta (5) Menambah Sumber Daya Manusia untuk mengoperasikan pelayanan kartu kuning.

STRATEGI PENINGKATAN KESELAMATAN TRANSPORTSASI UMUM DI DKI JAKARTA Rahmoona, Iklima; Sulandari, Susi; Maesaroh, Maesaroh
Journal of Public Policy and Management Review Volume 4, Nomor 2, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Public transportation safety is the latest issue that being attention because of the large number on traffic accident in DKI Jakarta who got involving public transportation in there. Traffic accident give disadvantage effect to the victims, a few causes of the traffic accident itself is the drivers of public transportation who drive under control, unworthy transportation public and facilities and infrastructure from public transportation that less on quality and quantity. This research method use qualitative and using the interview result from the seven informant in Dinas Perhubungan DKI Jakarta and Perhubungan Ministry. The interview results related to vision and mission, internal analysis, external analysis and SWOT analysis. After that, formulated the improving strategic based on the interview results and do litmust test to know the main priority from the improving strategic itself. The results showed the support and the blocked factors in the existing strategic of Dinas Perhubungan DKI Jakarta. The writer suggests to give the strategic improvement with improving the socialization and workshop program with invite the community related, optimalization the socialization and workshop program for individual owner of transportation public, additional in infrastructure and facility to give the people awareness about orderly traffic, budget optimalization to train the drivers safety of public transportation and the last is due and function optimalization in Dinas Perhubungan DKI Jakarta to train the drivers safety of public transportation.

PENGARUH KEMAMPUAN KERJA PEGAWAI DAN IKLIM ORGANISASI DENGAN EFEKTIVITAS ORGANISASI DI BALAI REHABILITASI SOSIAL MARDI UTOMO SEMARANG I Pertiwi, Khoiriyah Sari; Widowati, Nina; Rihandoyo, Rihandoyo
Journal of Public Policy and Management Review Volume 4, Nomor 2, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Organizational effectiveness is the attainment of the goal that had been developed by an organization. This research aims to know the affect of employee working ability and organizational climate with organizational effectiveness in the Social Rehabilitation Center Mardi Utomo Semarang I. Researcher used explanatory research type by distributing an open questionnaire to collect data from 21 respondents. This research using Pearson product moment correlation analysis to measure hypothesis. The result of this research through product moment correlation formula shows that level of the relation between the variables of employee working ability with organizational effectiveness with score 0.675, organizational climate with organizational effectiveness with score 0.680, employees working ability and organizational climate with organizational effectiveness with score 0.742, so thereâ€™re in the category of strong . According to the t test showed that employee working ability (X1) affect organizational effectiveness (Y) with score 3.985, organizational climate (X2) affect organizational effectiveness (Y) with score 4.041 and there is a positive and significant affect the employees working ability (X1) and organizational climate (X2) with organizational effectiveness (Y) on the score 11.044. In conclusion showed a positive and significant effect between employee working ability and organizational climate with organizational effectiveness. Itâ€™s mean that to improve the effectiveness of the organization in the Social Rehabilitation Center Mardi Utomo Semarang I needed a few things to do like holding discussions with the social educational institutions, deepening of the process of social and rehabilitation services, an evaluation of services to receiver, increase the level of communication and give an award from the leader as a form of attention.

Implementasi Program Penataan Ruang Terbuka Hijau Publik di Kecamatan Candisari Kota Semarang Nimas, Veronica; Kismartini, Kismartini; Maesaroh, Maesaroh
Journal of Public Policy and Management Review Volume 4, Nomor 2, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The purpose of this research is to analyse the implementation of program of green public areas arrangement in Cnadisari Sub District of Semarang and to know the factors that affect this implementation. To solve the the problems and to gain the aims of this research, the researcher used green open space utilization community, compatibility with the planning of program and the control of the implementation program itself. The researcher focused on the subject of the program on how the program is implemented. The researcher also pay attention to some factors that influence this research. The factors are communication, bureaucratic structure, resource and predisposition. This research used qualitative research and descriptive method. The result of this study shows that the implementation program of green open space in Candisari sub district, Semarang have not done well. The minimum percentage of green open space have not achieved yet. Some of causes are the advantages of green open space itself are not used maximally by the public, the lack of public participation to support this program, the lack of human resources who take in charge in this program, the funds which is not provided sufficiently and the lack of control from government.

ANALISIS KUALITAS PELAYANAN PERUSAHAAN DAERAH AIR MINUM (PDAM) TIRTA MOEDAL KOTA SEMARANG (Studi Kasus Wilayah Pelayanan Distribusi Reservoir Gajah Mungkur dan Kudu) Listanti Listanti; Hesti Lestari; Dewi Rostyaningsih
Journal of Public Policy and Management Review Volume 4, Nomor 2, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Service quality is a benchmark of perfection and distinction of a service product provided by public service organization. The essence of a public service is providing excellent service to the community. One of the existing public service organizations is the Perusahaan Daerah Air Minum (PDAM) Tirta Moedal Semarang, which provide clean water for citizen of Semarang city. In assessing the quality of services provided by PDAM Tirta Moedal, there are some dimensions or dimensions that are used as benchmarks. These dimensions are tangible, realibility, assurance, responsiveness and accessibility. The result of this research shows that the quality of service for the major products of PDAM Tirta Moedal services as providers of clean water needs of society Semarang city thus getting less good judgment. It can be seen from the performance of service dimensions of service-related products such as clean water clean water quality, continuity of drainage, water discharge volume, ability Engineering Officer in repairs got under assessment weighting 250 which means less well. The level of compliance of the quality of service the PDAM Tirta Moedal to get the highest percentage is payment access customer accounts that is equal to 89.52%, and the lowest percentage that the quality of water obtained the percentage of 66,47%. The results of the overall study indicates the elements that need to be improved in order to improve the public services quality viewed from the priority improvements in quadrant A in the Cartesian Quadrant PDAM Tirta Moedal is the ability of technical personnel to repair, clean water quality, continuity drainage, drainage water debit volume, speed and responsiveness of technical personnel in performing repairs.

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