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Journal of Public Policy and Management Review

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Published by Universitas Diponegoro

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Core Subject : Humanities, Art,

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Jurnal Ilmu Administrasi Publik diterbitkan oleh Jurusan Ilmu Administrasi Publik Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

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Search results for , issue "Volume 4, Nomor 3, Tahun 2015" : 45 Documents clear

ANALISIS DELIBERATIF TERHADAP IMPLEMENTASI KEBIJAKAN ALOKASI DANA PEMBANGUNAN SARANA DAN PRASARANA WILAYAH DI KECAMATAN PEDURUNGAN, KOTA SEMARANG Fibrianingsih, Vita Dwi Nur; Subowo, Ari; Santoso, R Slamet
Journal of Public Policy and Management Review Volume 4, Nomor 3, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Fund allocation policy infrastructure development in the area of Semarang in line with one of the principles of poverty reduction is to improve poor people's access to basic services. Only in District Pedurungan experiencing poverty increased amount while the allocation of development funds to increase. The purpose of this study was to analyze the contents of deliberative policy (content of policy) and implementation environment (context of impelementation) policy of allocation of funds for development of infrastructure in Sub Pedurungan region. The method used is deliberative analysis method that uses the concept of good governance as an analytical tool. Results from this study indicate that the deliberative analysis of the nine parameters that have the greatest correlation is the principle of participation. For most indicators correlated with the principle of deliberative analysis is the location of the decision-making correlates with the principles of participation, rule of law, transparency, and accountability. While the deliberative analysis parameters that correlate to the environment fund allocation policy implementation infrastructure development in the district region Pedurungan, Semarang City, among others, the rule of law, responsivenessÂ¸dan strategic vision. Of the three parameters most correlated is the principle of responsiveness. For most indicators correlated with the principle of deliberative analysis is compliance and implementing responses were correlated with the principle of rule of law and responsiveness. The conclusion from this study is that there are three factors on the content of the policy with criteria of deliberative analysis of their implementation is still weak participation on the type of benefit, transparency and accountability on the location of decision making, as well as resources with criteria of transparency and efficiency. Recommendations are given is intensifying LPMK to improve supervision and for the price standardization efforts to ensure the efficiency of development.

ANALISIS KUALITAS PELAYANAN PT KAI (KERETA EKONOMI) DAOP IV SEMARANG SEBAGAI TRANSPORTASI PUBLIK Stefanus Sonny Prasetyo; Endang Larasati; Dyah Hariani
Journal of Public Policy and Management Review Volume 4, Nomor 3, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Quality of service is one measure to assess the public service. Transportation services is one of the basic services organized a public organization. PT KAI DAOP (operational area) IV Semarang is a public organization which organizes transportation services in Indonesia. One of the products of services provided by PT KAI is the economy-class train. Economy-class train passengers assessed can help lower classes because the price is relatively cheaper. To be able to know the quality of services provided by PT KAI Daop IV Semarang to train users economy can be seen from the five aspects, namely tangible, reliability, responsiveness, assurance, empathy. Researchers conducted interviews, field observations and literature to identify the quality of services performed by PT KAI Daop IV Semarang to the economic train passengers. Indicators studied were the facilities, the appearance of officers, service personnel, readiness officer, the impression of the service provider, the response personnel, trust in travel, safety and passenger comfort, the attention of officers and justice officials. The overall study results is the quality of services performed by PT KAI Daop IV Semarang against economic train passengers has been good enough, but there are still some aspects that must be considered and corrected, such as facilities, response officers and justice officials.

Evaluasi Kinerja Organisasi Dinas Pendidikan Kota Semarang Retno Widowati; Nina Widowati; Rihandoyo Rihandoyo
Journal of Public Policy and Management Review Volume 4, Nomor 3, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

This study aimed to describe supporting factors and inhibiting organizational performance and to evaluate the organizational performance of Semarang City Department of Education in achieving quality. The study used the theory of the factors that affect the performance of the organization. The factors that affect the performance of the organization used in the study include human resources; facilities and infrastructure; management information systems; cooperation; and leadership. This study used qualitative research method of descriptive. Based on the research results, factor that support the performance of the organization are human resources, cooperation and leadership whereas inhibiting factor are facilities and infrastructure; and management information systems. Organizational performance evaluation results indicate that the 9-year compulsory education targets have been met, the drop-out rate reached the national minimum servive standard, a decrease in the number of graduates, reduction in the number of teachers, reduction in the number of students repeating, decreasing dropout, an increase in the availability of the library, infirmary, computer rooms and laboratories, but a decrease in the availability of classrooms in the year 2013/2014. The suggestions given are fulfilling the availability of infrastructure needs, manage and utilize the education management system optimally, improve the education standard that is 12-year compulsory and seeks to reduce the children street in order to avoid dropping out of school, prepare for the exam to increase the number of the graduates and urged local governments to fulfilling the needs of theachers, do more focused on the construction of classrooms and repair the damaged

ANALISIS KINERJA DINAS KEBERSIHAN DAN PERTAMANAN KOTA SEMARANG DALAM MEWUJUDKAN SANITASI PERKOTAAN PADA SEKTOR PERSAMPAHAN Abdurrahman, Ananda Rifqi; Yuniningsih, Tri; Maesaroh, Maesaroh
Journal of Public Policy and Management Review Volume 4, Nomor 3, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Health is a main priority is the human that which is not separated relation to sanitation.Of the four sanitation sector where among other clean water waste, waste, and drainage, in this research focused on the waste which are managed and it is determined by the performance of semarang city department of hygiene and urban landscapping.The problems underlying this research is waste semarang city as a problem of waste management and less orptimal the performance of semarang city department of hygiene and urban landscapping.This research is written with a method of descriptive qualitative.The purpose of this research is described and analyzing the performance of semarang city department of hygiene and urban landscapping using indicators the quality of services for the society responsiveness, responsibilitas, and accountability.The selection of informants technique with snowball technique and the keyperson is head of planning and evaluation. The result of this research in terms of service quality indicators , responsiveness , in the level of effectiveness and accountability still being awake , but on the responsibility still have obstacles and gave rise to the barrier is a factor of human resources of factor and hygiene facilities and infrastructure and parks department already have a solution that has been applied namely cooperation with third parties and a solution that will be done is the withdrawal of investors in waste management . Based on the results of research that can conclude in a city park agency and less optmal semarang.Therefore, it was the advice given and recruitment in a special team of technical experts in the field, a deep understanding exercise and technical knowledge about the environment and waste to the employee performance to solve the problem, as well as facilities and infrastructure especially by heavy equipment belongs to semarang city department of hygiene and urban landscapping could be more optimal.

EVALUASI DAMPAK PROGRAM BANTUAN OPERASIONAL SEKOLAH (BOS) TINGKAT SEKOLAH MENENGAH PERTAMA NEGERI (SMP N) DI KECAMATAN BANYUMANIK, KOTA SEMARANG Indriyana, Dona Lika; Kismartini, Kismartini; Marom, Aufarul
Journal of Public Policy and Management Review Volume 4, Nomor 3, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

BOS program is education program from government for poor society to facing the mark-up price of gasoline on 2005. Basically, BOS is non-personal operating fund supplying program from government to access nine years elementary school of national educational system. This research, will observe how far BOS Program that almost ten years works, can give benefit and impact for the targets. Qualitative â€“ descriptive method will used to explain the impact evaluation research by in-depth interview.The results of impact evaluation of School Operational Assistance Program (Program BOS) on junior high school grade in Banyumanik Sub district, Semarang City conclude that the targets give positive effects, despite there are some problems about fund managing. Positive effect not only for the pupils and schools, but also for the parents of pupil in there. Impacts for the pupils are motivation to study, because there isnâ€™t pay to fee and increasing the instruments for study and extracurricular activities. So that, they optimist to steps on next grade after junior high school. Impacts for parents are helping them about school fee, and then parents can fulfilled another requirement that can support their child education. Impacts for the schools are can completely the school requirements for educational activities. The schools applying and managing of the BOS funds following by the BOS rules that regulate about the fee components up to the prohibitions. Over all, BOS program earns good response for decrease the school fees and support school activities. Until now, BOS program can push down the drop out cases in nine years elementary school grade. But, the school has other problems, like the funds was delayed to transfer and limited to accomplish the school requirements.

EVALUASI HASIL PROGRAM JAMINAN KESEHATAN DAERAH DI KABUPETEN SEMARANG TAHUN 2013 Andri Setiawan; Kismartini Kismartini; Dewi Rostyaningsih
Journal of Public Policy and Management Review Volume 4, Nomor 3, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Membership of Jamkesda Program in Semarang Regency that did not increase since the very first time it was out, moreover a big number of decrease of the coverage membership of Jamkesda Program in 2012, has became a background and reason for this research, because in 2013 was the last time the Jamkesda Program is fully implemented. The goal of this research is to explain the output of the Jamkesda Program in Semarang Regency in 2013 and the factors that influence it. The ways to solve this problem and its goal is done by using systematic-analysis theory with using effecttivity. The object of this research is The Health Department as the administrator of the Jamkesda Program, the citizen who get the membership of the program, and Health Service officer. The results show that in the output dimensions related to the effectiveness of membership of Jamkesda Program has not been achieved because there are still some low income citizen who haven’t receive the membership. The dominant factor that because the based of the problem is the incomplete ID (Identity Card) of citizenship. Beside the use of SKTM as a solution to an issue also was not effective. Beside that the services to member of Jamkesda also not been effective because of the imbalance between health care giver. The dominant factor is selected based referral personal wishes. It was suggested that regarding the problem of membership, The Health Department as the administrator of the program to cooperate more with the villager. The limitations of Health Care Providers should be stipulated

PENGARUH KEMAMPUAN DAN MOTIVASI KERJA TERHADAP PEGAWAI NEGERI SIPIL DI BALAI DIKLAT KEAGAMAAN SEMARANG Ismail Niko Handoyo; Tri Yuniningsih; Mochamad Mustam
Journal of Public Policy and Management Review Volume 4, Nomor 3, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

As the state of apparatus an employee should have an attitude and behavior which characterized the devotion, and should have high work discipline so that they can give a good service to the society. It can assumed that most of State Employee or Pegawai Negeri Sipil (PNS) in Balai Diklat Keagamaan Semarang or Religion Affairs Training Center Semarang has low quality performance, as we can see from the input performance, system of performance, quality of service for participants and widyaiswara. The research is used explanatory research. Methods of collecting data are observation, questionnaire, interview, and review of literature that has been analyzed quantitatively. To examine the hypothesis is used kendall rank coefficient-correlation, kongkordasi kendall coefficient, F test (simultaneous test), and to find out the relation between variables is used determined coefficient analysis which helped by SPSS program. It found significant relation between capability (X1) with employee performance (Y) and motivation (X2) with employee performance (Y) by using rank kendall correlation. But, there are not significant relation between capability (X1), motivation (X2), and employee performance (Y). With F test technique there are significant relations between capability (X1), motivation (X2), and employee performance (Y). The influence of employee ability (X1) to employee performance (Y) is 43,3%, the influence of motivation (X2) to employee performance is 25,5%, influence of ability (X1) and motivation (X2) to employee performance is 55,9% and the rest 44,1% are other factors which has influence with employee performance such as discipline, appreciation, and type leadership. The result showed that the influence of high ability (X1) and motivation of employee can minimize fault so that employee’s performance can be increased and they can do better in any aspects. The author provides recommendations of ability (X1) through training, softskill training, and technical guidance, whereas recommendations of motivation (X2) through giving a compliment, appraisement, and additional intensive.

ANALISIS INDEKS KEPUASAN MASYARAKAT PADA PELAYANAN PERIJINAN DI BADAN PENANAMAN MODAL DAN PELAYANAN PERIZINAN TERPADU SATU PINTU (BPMPPTSP) KABUPATEN SEMARANG Nopiyanti, Nopiyanti; Warsono, Hardi; Rihandoyo, Rihandoyo
Journal of Public Policy and Management Review Volume 4, Nomor 3, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Measurement of Public Satisfaction Index refers to KEMENPAN No. 25 of 2004 on Public Satisfaction Index (IKM). Objective Measurement of Public Satisfaction Index is to determine the development of the unit's performance in the service of the government agency that is implemented by the relevant agencies periodically and can be used as material for their own policies in order to further improve the quality of public services. While the purpose of research measurement IKM : how the level of customer satisfaction, aware of the elements that must be improved and how to improve community satisfaction. Community Satisfaction Measurement indicator by KEMENPAN No. 25 of 2004 was Procedures, Requirements Services, Clarity Service Officers, Disciplinary Officer Service, Responsibility Service Officers, Service Officers Ability, Speed Services, Justice Getting Care, Courtesy and hospitality Officer, Fairness Care Costs, Cost Assurance Services, Assurance Services Schedule , Safety, Environment and Security Services. Based on public satisfaction measurement indicators in the Investment and Services Agency One Stop (BPMPPTSP) in Semarang Regency, Authors recommend as follows: (1) Repair Facilities and Infrastructure support services, and (2) Increased element of comfort for users permissions to create the environment conducive to the user.

Evaluasi Dampak Kebijakan Penyelenggaraan Pelayanan Terpadu Satu Pintu di Badan Pelayanan Perizinan Terpadu Kota Semarang Tahalea, Stephani Nora; Suwitri, Sri; Rostyaningsih, Dewi
Journal of Public Policy and Management Review Volume 4, Nomor 3, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

In this kind of era that full of challenges and chances, Local Government should be able to do some innovation to improve the quality of public services, so that the impression of government bureaucracy that is slow, complicated, and unfriendly can be eliminated. Therefore a policy was made to solve the problems that are exist in the public. The Implementation of One Stop Services have done to overcome the problems, especially in the licensing and non-licensing areas. The purpose of this policy is to facilitate the public in the making of business license. This policy was expected to have an impact to society beyond the aim of this policy itself. The purpose of this study was to find out what the impact of PPTSP, both expected and unexpected aspects of individuals, organizations, institutions and social systems. This research is a descriptive study using a qualitative approach. Based on result of research, PPTSP policy was still not touched all aspects of the society in which people are still not fully feel the positive impact of this policy. The recommendations that can be given to BPPT is this implementation of PPTSP can pay more attention to the impact resulting from the ease of licensing is not only for entrepreneurs, but also for the people are not entrepreneurs. The coordination of BPPT and related agencies should be improved, and in the policy making stakeholders must take an anticipatory action to tide over the impacts that are out of the expectation.

EVALUASI KETERSEDIAAN FASILITAS DAN AKSESIBILITAS BAGI PENYANDANG CACAT PADA GEDUNG BPJS KESEHATAN KOTA SEMARANG Wardani, Fernanda Charisma; Kismartini, Kismartini; Rostyaningsih, Dewi
Journal of Public Policy and Management Review Volume 4, Nomor 3, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Facility and accessibility difables are an assurance for life right and living in society. Obligation of the government to provide the facilities and accessibility for people with difables in the building infrastructure has been set in the rules and legislation. Fulfillment facilities and accessibility for people with difables, there are several things to consider, including usability, safety, convenience and independence. The main problem of this research is in BPJSâ€™s office that hasnâ€™t implemented the difables facilities and accessibilitymaximally. So that, itâ€™s needes to be evaluated of implementing the difables facilities and accessibility in BPJSâ€™s office Semarang city, according to Permen PU No. 30/PRT/M/2006 with purpose for knowing how for the implementation of this policy in real sector especially in BPJSâ€™s office Semarang city. This research uses descriptive research methods. The technique of collecting data by in-dept interviews, documentation and observation studies. The result of this research about evaluation availability of difables facility in BPJSâ€™s office Semarang city shows that it has some facilities and it has fulfilled the policy, but in the other hand, in fact there are some facility that havenâ€™t had by this office. Some facilities that they have are door, stairs, washbowl, lift, ramp, toilet and fixtures and control equipment. In addition there factors that lead to a lack of facilities and accessibilityfor people with difables encountered in field, namely lack of understanding Permen PU No. 30/PRT/M/2006 by the BPJSâ€™s Semarang city and BPJS has its own rulesregarding standards development planning facilities are accessible for citizen so not comply with Permen PU No. 30/PRT/M/2006.

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