IPTEK Journal of Proceedings Series
IPTEK Journal of Proceedings Series publishes is a journal that contains research work presented in conferences organized by Institut Teknologi Sepuluh Nopember. ISSN: 2354-6026. The First publication in 2013 year from all of full paper in International Conference on Aplied Technology, Science, and Art (APTECS). It publish one time a year after the held of APTECS event.
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"No 3 (2018): International Conference on Industrial and System Engineering (IConISE) 2017"
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<![CDATA[A system design for cocoa beans transportation of premium products ]]>
<![CDATA[T D M Sari]]>;
<![CDATA[Y Arkeman]]>;
<![CDATA[Muslich Muslich]]>;
<![CDATA[D Taufik]]>
<![CDATA[ IPTEK Journal of Proceedings Series No 3 (2018): International Conference on Industrial and System Engineering (IConISE) 2017 ]]>
Publisher : <![CDATA[Institut Teknologi Sepuluh Nopember ]]>
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DOI: 10.12962/j23546026.y2018i3.3708
<![CDATA[Premium chocolate product such as praline, chocolate bars, confectionery, and chocolate drink need a premium quality of cocoa beans. Scarcity of sources and less quality in the existing cocoa beans supply chain affecting a sustainable production and increase operational cost. Improvement in cocoa supply chain which is consisting of farmers-farmers group- transporter/logistic provider- agro industry will provide cocoa beans availability and optimum operational cost of premium product-agro industry. Transportation sector which support supply chain has an important role for ensuring the distribution of cocoa beans delivery in time. The source availability and transportation mode are the requirements that analyzed in Business Process Modelling (BPMN) to minimize transportation cost and maximize quantity of cocoa bean demand. The formulation of those will be optimized by Goal Programming. The results is deviation of transportation cost 2,083 rupiahs per kilogram when supply meets the agro industry demand and there is no deviation of transportation unit when using six unit of truck. It’s reveal that the availability of cocoa bean to meet agro industry demand will give cost efficiency.]]>
<![CDATA[Evaluating customer satisfaction and service quality using servqual model in the Courier Service Delivery (CSD) provider (Pilot study: Surabaya city, Indonesia) ]]>
<![CDATA[H Al Rosyid]]>;
<![CDATA[E Setijadi]]>;
<![CDATA[S M S Nugroho]]>
<![CDATA[ IPTEK Journal of Proceedings Series No 3 (2018): International Conference on Industrial and System Engineering (IConISE) 2017 ]]>
Publisher : <![CDATA[Institut Teknologi Sepuluh Nopember ]]>
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DOI: 10.12962/j23546026.y2018i3.3698
<![CDATA[In the last decade, the number of Courier Service Delivery (CSD) Providers has been increasing and growing rapidly, it certainly makes the characteristics of each providers more diverse as well. The Government who serve as assessors who are follow-up of monitoring and evaluation results, often find many problems in the selection of variables used as aspects of assessment. One important aspect in figuring out valuation is the value of customer satisfaction. This study aims to measure and evaluate the Customer Satisfaction Index (CSI) modification with the use of service qualities dimension or known as SERVQUAL model. Not only that, this paper also examines the influence of five dimensions on the model to the customer satisfaction using Ordinary Least Square (OLS) regression method. The dimensions are Tangible, Reliability, Responsiveness, Assurance, and Empathy. This research was conducted on a total of 249 respondents in 6 sample providers. According to the results obtained that CSI scores in the range of 80.27 to 84.76 (good and very good) and the dimensions of service quality that significantly affect on customer satisfaction were Tangible and Responsiveness]]>
<![CDATA[Assessment of managerial innovation in manufacturing company ]]>
<![CDATA[R Y H Silitonga]]>;
<![CDATA[M Setiawati]]>
<![CDATA[ IPTEK Journal of Proceedings Series No 3 (2018): International Conference on Industrial and System Engineering (IConISE) 2017 ]]>
Publisher : <![CDATA[Institut Teknologi Sepuluh Nopember ]]>
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DOI: 10.12962/j23546026.y2018i3.3719
<![CDATA[Every company has to develop their managerial capability to maximize performance of every function in order to survive in an environment with drastic changes right now. This research was conducted at two governments owned manufacturing companies to compare the differences in managerial innovation. The method to assess the managerial innovation was based on elements of management function, which are planning, organizing, leading, controlling and coordinating. There were two methods in collecting the data, using questionnaire and doing observation. Questionnaires results were calculated using BPMSG AHP online system, to determine the score. The higher score of managerial innovation, the higher potential of the company to innovate. Managerial innovation score were 42.3% and 48.9%, which showed that none of them were innovative based on the previous research standard, which stated that innovation potential should be more than 50%. The differences between the two were also analysed based on every management function.]]>
<![CDATA[Development of a reverse supply chain model for electronic waste incorporating transportation risk ]]>
<![CDATA[Doan Thi Truc Linh]]>;
<![CDATA[Yousef Amer]]>;
<![CDATA[Sang- Heon Lee]]>;
<![CDATA[Phan Nguyen Ky Phuc]]>
<![CDATA[ IPTEK Journal of Proceedings Series No 3 (2018): International Conference on Industrial and System Engineering (IConISE) 2017 ]]>
Publisher : <![CDATA[Institut Teknologi Sepuluh Nopember ]]>
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DOI: 10.12962/j23546026.y2018i3.3703
<![CDATA[The quantity of Electronic waste (E-waste) is considerably growing due to the rapid development of technology. To diminish the influences of E-waste to the environment and recover raw materials, the reverse supply chain (RSC) has been examined. Most research focuses on minimizing the total cost of the system, however, does not integrate risk factors related to RSC operation. Risks generally derive from transportation activity in E-waste RSC such as delays for pick up, breakdown of trucks, the uncertainty of dangerous materials which might lead to disruptions and higher cost. Therefore, this paper aims to develop a mathematical model for minimizing the total cost of E-waste RSC which integrates transportation risk. A mixed integer linear programming is utilized in the model and addressed by an optimization software. The results of the proposed model can determine the optimal locations and the amount of used products transported within the RSC network. The numerical example also demonstrates that the movement of materials or components in the RSC network is considerably affected by considering transportation risk. The suggested model can assist decision makers about establishing RSC network in which risk elements are incorporated.]]>
<![CDATA[A structural model of creative industry for small medium enterprise innovation indexes ]]>
<![CDATA[Zafriana, L]]>;
<![CDATA[Nasution, A H]]>
<![CDATA[ IPTEK Journal of Proceedings Series No 3 (2018): International Conference on Industrial and System Engineering (IConISE) 2017 ]]>
Publisher : <![CDATA[Institut Teknologi Sepuluh Nopember ]]>
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DOI: 10.12962/j23546026.y2018i3.3723
<![CDATA[Problems on Indonesia Small-Medium Enterprise (SME) are identified in the financial area, organization and management, network and export capabilities. There are numerous cases suggesting that SME problem lies in the competitiveness area, related with their innovation capabilities. Reducing its weakness, it is needed to build SME innovation indexes by using Structural Equation Modelling (SEM). This model is composed of 4 (four) construct variables, its technology, marketing/information, product quality, and organization management. All of variables will compose values of sub indexes dan efficiency market that determine the final value of SME innovation indexes in different criteria. The application of structural model on SME innovation indexes by using simulation data conclude that technology and marketing/information variables have impact on strategy sub indexes as 5,3%. Quality product and management/organization variables have impact as 149,8% on market efficiency. By using normalization value, the biggest role as 96% is determined by product quality and management organization, the rest of 4% come from technology and market/information. Sub indexes variable and market efficiency have impact on SME Innovation Indexes as 49,4%.]]>
<![CDATA[Development of environmental model performance green productivity for small and medium industries ]]>
<![CDATA[A S Cahyana]]>;
<![CDATA[H N Wahyuni]]>;
<![CDATA[B I Putra]]>
<![CDATA[ IPTEK Journal of Proceedings Series No 3 (2018): International Conference on Industrial and System Engineering (IConISE) 2017 ]]>
Publisher : <![CDATA[Institut Teknologi Sepuluh Nopember ]]>
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DOI: 10.12962/j23546026.y2018i3.3713
<![CDATA[Small and Medium Industries has a very important role in supporting the Indonesian economy and reduce unemployment. SMEs in Indonesia contributed in employment amounted to 99.74% of the total national uptake and contribute as much as 1013.5 trillion or 56.73%. As a country that is trying to give a full effort in implementing environmental management systems in all sectors of activity, we need to pay attention to the sector of Small and Medium Industries in terms of environmental management systems. Presumably most of the SMEs in Indonesia have never committed any good environmental management. On the other hand, good environmental management which is performed by company may help to improve efficiency, reduce excessive consumption of resources, reduce waste, help the company in meeting the requirements of environmental law, encourage employment to engage in environmental performance and improve company customer relationship. This study examines indicators that influences the ability of the environmental performance of food and beverage SMEs in East Java, and measure the effect of leadership on human resources, process and environmental management as well as the influence of process and environmental management of the Environmental Performance Indicator, to illustrate how the positive and negative effects of this research using Structural Equation Modeling (SEM) approach. Based on the t-value result, shows that significant variable is the leadership on the processes and environmental management, for human resources, process variables and environmental management of the Environmental Performance Indicator and Environmental Performance Indicator environmental performance.]]>
<![CDATA[Analysis of rice supply chain mechanism with simulation approach ]]>
<![CDATA[B N Alfa]]>;
<![CDATA[Subagyo Subagyo]]>
<![CDATA[ IPTEK Journal of Proceedings Series No 3 (2018): International Conference on Industrial and System Engineering (IConISE) 2017 ]]>
Publisher : <![CDATA[Institut Teknologi Sepuluh Nopember ]]>
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DOI: 10.12962/j23546026.y2018i3.3704
<![CDATA[Rice is the staple food consumed by most of Indonesian population, which is about 89.22 kg/capita/year during 2007-2014 with consumption percentage of 85.88%-91.73% during the year. Rice issues are a strategic issue given that food sovereignty is one of the government's strategic plans. The supply chain of rice is a complex system involving many interacting variables. Rice production exceeds its consumption, causing Indonesia to become a surplus country. Despite Indonesia's rice surplus, the government is still engaged in rice imports to ensure the availability of rice in some deficit provinces. This research aims to develop national rice supply chain model and distribution mechanism model between surplus and deficit province. The complexity of the mechanism and behavior of the system is considered in the selection of research methods using system dynamics simulation to solve the problem. The mechanism applies the principle of the transfer process in which displacement will occur if there are differences in conditions in the two adjacent materials. The result of the research shows that the built model has a MAPE value of 1.58% for wetland variables, 3.81% for rice production variables, 2.57% for population variables and 3% for rice distribution variables, with evaluation of each province availability is above zero.]]>
<![CDATA[Green human resource management implication on increasing productivity of small and medium enterprises ]]>
<![CDATA[M Astuti]]>;
<![CDATA[H C Wahyuni]]>
<![CDATA[ IPTEK Journal of Proceedings Series No 3 (2018): International Conference on Industrial and System Engineering (IConISE) 2017 ]]>
Publisher : <![CDATA[Institut Teknologi Sepuluh Nopember ]]>
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DOI: 10.12962/j23546026.y2018i3.3724
<![CDATA[Small And Medium Enterprises (SMEs) is an economic sector that has an important role for economic growth in Indonesia. The level of employment in SMEs, resulting in the role of labor is very influential for SMEs. On the other hand, environmental issues have become an significant factor for the development of SMEs. Therefore, to ensure the sustainability of the business, it is necessary to introduce environmental and social aspects within the framework of the business. Environmental management at the operational processes of business (SMEs), has a positive influence on the sustainability of SMEs in the short term and long term. Green human resource management (Green HRM) is one tool that can be used to manage labor SMEs involving environmental aspects. This study aims to determine the implementation of green HRM in SMEs. The method used is observation and interviews conducted in three SMEs in Sidoarjo. Results showed that SMEs owners do not understand the implementation of green HRM indicated that the working patterns of employees who do not pay attention to the environment.]]>
<![CDATA[An ergonomics and online marketing applications in leather products industry ]]>
<![CDATA[E Nurmianto]]>;
<![CDATA[B Amaliah]]>;
<![CDATA[A Anzip]]>
<![CDATA[ IPTEK Journal of Proceedings Series No 3 (2018): International Conference on Industrial and System Engineering (IConISE) 2017 ]]>
Publisher : <![CDATA[Institut Teknologi Sepuluh Nopember ]]>
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DOI: 10.12962/j23546026.y2018i3.3720
<![CDATA[Leather Handicraft Products has been fostered through IBPE (Ipteks Bagi Produk Ekspor) Program In Sidoarjo District, East Java Province to improve the management of SME (Small and Medium Enterprises) development covering management, marketing, human resources and facilities. SMEs that become partners are CMP and DJA. The products produced by both SMEs are products with high quality leather raw materials. Both SMEs wish to expand their business to foreign level but are constrained by quality, unqualified labor, and quality. From the menu then as a form of community service, researchers conduct training and mentoring which includes: Training 1: Online Marketing Training, Training 2: Occupational Health and Safety, Training 3: Practical English Training, Training 4: Website Creation Mentoring,. Finally expected after the above training, both SMEs can develop abilities to the level overseas and the results of this service can be a reference for other researchers to improve the welfare of SMEs in Indonesia. Ergonomics is applied in accordance with solution in all sectors.]]>
<![CDATA[Strategic management for logistics and supply chain operation in healthcare ]]>
<![CDATA[I Syahrir]]>;
<![CDATA[Suparno Suparno]]>;
<![CDATA[I Vanany]]>
<![CDATA[ IPTEK Journal of Proceedings Series No 3 (2018): International Conference on Industrial and System Engineering (IConISE) 2017 ]]>
Publisher : <![CDATA[Institut Teknologi Sepuluh Nopember ]]>
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DOI: 10.12962/j23546026.y2018i3.3699
<![CDATA[In the healthcare industry, supply chain and logistics management are an important element in supporting the sustainability of the healthcare business. Business continuity in the healthcare industry requires improved quality of the healthcare sector. The quality of healthcare services may be affected by the performance of supply chain and logistics. Supply chain and logistics processes provide a substantial contribution in the overall financing of healthcare. The high costs incurred to finance the activities of the supply chain and logistics in the healthcare industry providing a major challenge for healthcare management. Management is demanded to achieve quality healthcare supply chain processes at a high level that minimize operating costs and improve service quality. So that, strategy and innovation in management are needed to achieve a high quality performance of supply chain and logistics in the healthcare industry in order to run effectively and efficiently. This paper discusses the research that focuses on the strategic management in the field of supply chain and logistics management in the healthcare industry. Based on obtained and selected articles will discuss various strategies and innovation within the healthcare system to improve supply chain performance.]]>
