cover
Contact Name
Rina Susanti
Contact Email
jeku@unisri.ac.id
Phone
+6285226755432
Journal Mail Official
jeku@unisri.ac.id
Editorial Address
Fakultas Ekonomi, Universitas Slamet Riyadi Sumpah Pemuda Street, No.18, Kadipiro, Banjarsari, Kota Surakarta, Jawa Tengah 57136 - Phone 0271-853839
Location
Kota surakarta,
Jawa tengah
INDONESIA
Jurnal Ekonomi dan Kewirausahaan
ISSN : 1412193X     EISSN : 26544016     DOI : 10.33061
Core Subject : Economy, Social,
Human Resource and Development Marketing Management Financial Management Operation Management Strategic Management Entrepreneurial and SMEs
Articles 15 Documents
Search results for , issue "Vol 17 (2017): Ekonomi dan Kewirausahaan" : 15 Documents clear
PENGARUH KUALITAS MAKANAN, PELAYANAN, HARGA DAN SUASANA RESTORAN TERHADAP KEPUTUSAN PEMBELIAN Setyaningsih Sri Utami, Dita Wahyu Candra Sari, Sumaryanto &
JURNAL EKONOMI DAN KEWIRAUSAHAAN Vol 17 (2017): Ekonomi dan Kewirausahaan
Publisher : Universitas Slamet Riyadi

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Abstract

The purpose of this study was to know the effect of quality of food, service, priceand store atmosphere on consumer purchasing decisions This study is a survey. The typeof data used quantitative and qualitative data. The data source used primary datasources and secondary data. The study population is consumer Vien's Selat Segar danSop Solo. The research sample of 100 people with accidental sampling technique. Datacollection technique used questionnaire, observation and literature. Data were analyzedused multiple linear regression, t-test, F and coefficient of determination. The resultsshowed that the quality of food significantly effect on purchasing decisions. Services hassignificantly effect on purchasing decisions. Price has significantly effect on purchasingdecisions. Store atmosphere does not significantly effect on purchasing decisions. Thecoefficient of determination of 0,811 means that the contribution of variables influencethe quality of food, service, price and store atmosphere on purchasing decisions was81,1%, while the remaining 18,9% is influenced by other variables not studied, forexample, is location.Keywords: quaity of food, service, price, store atmosphere, purchasing decision
PENGARUH KOMUNIKASI DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN KOPERASI MEKKAR DENGAN MOTIVASI SEBAGAI VARIABEL MODERASI Erni Widajanti, Kristiana Asih Indrayanti, Alwi Suddin &
JURNAL EKONOMI DAN KEWIRAUSAHAAN Vol 17 (2017): Ekonomi dan Kewirausahaan
Publisher : Universitas Slamet Riyadi

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Abstract

The purpose of this study to determine the significance of the effect ofcommunication, working environment, motivation on employee performance and analyzethe influence of communication and work environment on employee performance andmotivation as a moderating variable. The data used qualitative and quantitative datasources using primary and secondary data. The population is all employees of theCooperative Mekkar PDAM Surakarta many as 48 people. Techniques of data collectionusing questionnaires, sampling technique used total sampling to all employees of theCooperative Mekkar PDAM Surakarta. Data were analyzed using classical assumptiontest, multiple linear regression analysis, t-test, F, R2 test, and test the absolute value ofthe difference. Based on the research results obtained communication and motivation tohave a significant effect on employee performance, but the work environment does notsignificantly influence employee performance and motivation does not moderate theinfluence of communication and work environment on employee performance.Keywords: communication, work environment, motivation, employee performance.
PENGARUH STRES KERJA DAN KOMPENSASI TERHADAP KINERJA KARYAWAN DENGAN KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING (Survei pada Karyawan PT Indaco Warna Dunia Karanganyar) Alwi Suddin, Kristianto Utomo, Marjam Desma Rahadhini &
JURNAL EKONOMI DAN KEWIRAUSAHAAN Vol 17 (2017): Ekonomi dan Kewirausahaan
Publisher : Universitas Slamet Riyadi

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Abstract

PT Indaco Warna Dunia Karanganyar in conducting its operational activitiestrying to improve employee performance. Factors affecting the performance ofemployees is the stress of work, compensation and job satisfaction. The purpose ofresearch is to analyze the significance of the effect of work stress on job satisfaction andcompensation to the employees of PT Indaco Warna Dunia Karanganyar, analyze thesignificance of the effect of work stress, compensation and job satisfaction on theperformance of employees of PT Indaco Warna Dunia Karanganyar, analyze jobsatisfaction in mediating the effects of work stress and compensation to employeesperformance of PT Indaco Warna Dunia Karanganyar. This study uses survey method,the type of data used quantitative and qualitative data, the data source used primarydata and secondary data. The population in this study were all employees of PT IndacoWarna Dunia Karanganyar as many as 344 employees. The number of samples in thisstudy as many as 69 people, the sampling technique using proportional randomsampling. Data collection methods are used: questionnaires and documentation. Dataanalysis technique used to test the validity, reliability test, classic assumption test, andpath analysis. In conclusion: there is a significant effect of work stress on jobsatisfaction, there was a significant effect of compensation on employee job satisfaction,there was a significant effect of work stress on employee performance, there was asignificant effect of compensation to employee performance, there is a significantinfluence job satisfaction the performance of employees, there is an indirect effect ofwork stress on employee performance mediated by job satisfaction, there is the indirecteffect of compensation to employee performance mediated job satisfaction. Suggestionsin this research are: Chairman of PT Indaco Warna Dunia Karanganyar in an effort toimprove employee performance should evaluate its policies before a potentially stressfulfor employees, in particular by reducing the activity outside the duties andresponsibilities of employees, and conduct recreational activities for all employees aswell as continue to maintain and even improve employee satisfaction so the employee'sperformance may continue to rise.Keywords: job stress, compensation, job satisfaction, employee performance
ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN, DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI Retno Susanti, Fitri Defiana, Setyaningsih Sri Utami &
JURNAL EKONOMI DAN KEWIRAUSAHAAN Vol 17 (2017): Ekonomi dan Kewirausahaan
Publisher : Universitas Slamet Riyadi

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Abstract

This study aims to analyze (1) the effect of service quality on customersatisfaction; (2) The impact of service quality on customer loyalty; (3) the effect ofcustomer satisfaction on customer loyalty; (4) the effect of service quality and customerloyalty mediated by customer satisfaction. The study population was all subscribersCopy, Stationery and Toll EN Mandiri Alastuwo Kebakkramat with a sample of 100respondents. Data collection technique used questionnaire through the stages of testingthe validity and reliability test. Terms regression using classic assumption test. Datawere analyzed using path analysis. The conclusion of each hypothesis test results showthat, the quality of service a significant effect on customer satisfaction, service qualitysignificantly influence customer loyalty, customer satisfaction significantly influencecustomer loyalty, customer satisfaction mediates the impact of service quality oncustomer loyalty. The conclusion from these results that the entire hypothesis can beaccepted and proven true.Keywords: service quality, customer satisfaction, loyalty
PENGARUH KUALITAS PELAYANAN DAN HARGA TERHADAP KEPUASAN KONSUMEN DENGAN WORD OF MOUTH SEBAGAI VARIABEL MODERASI DI BIRO PERJALANAN DEWANGGA LIL HAJJ WAL UMROH SURAKARTA Sumaryanto, Heri, Sunarso &
JURNAL EKONOMI DAN KEWIRAUSAHAAN Vol 17 (2017): Ekonomi dan Kewirausahaan
Publisher : Universitas Slamet Riyadi

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Abstract

Travel Agents Dewangga Lil Umrah Hajj Wal Surakarta in an effort to improvecustomer satisfaction to improve the quality of service is optimal. The purpose of thisstudy was to analyze the significance of the influence of service quality, price and wordof mouth on customer satisfaction. Analyzing the impact of service quality and price tocustomer satisfaction moderated word of mouth. This study uses survey method, the typeof data used quantitative and qualitative data, the data source used primary data andsecondary data. The population of consumers who use the services at the BureauDewangga Lil Umrah Hajj Wal Surakarta in 2016, amounting to 429 worshipers. Thenumber of samples in this study were 86 respondents, the sampling technique usesaccidental sampling. Data collection methods are used: questionnaires anddocumentation. Data analysis technique used to test the validity, reliability test, classicassumption test, multiple linear regression analysis and classical assumption. Inconclusion: There was a significant effect of service quality on customer satisfaction.There was a significant influence on the price of consumer satisfaction. There was asignificant effect of word of mouth on customer satisfaction. Word of mouth is notmoderate the impact of service quality to customer satisfaction. Word of mouth does notmoderate the effect of price on consumer satisfaction.Keywords: quality of service, price, word of mouth, customer satisfaction
ANALISIS PENGARUH MOTIVASI KERJA, DISIPLIN KERJA, DAN LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI NEGERI SIPIL DINAS PERTANIAN KOTA SURAKARTA Retno Susanti, Nur Diniyah, Sutarno &
JURNAL EKONOMI DAN KEWIRAUSAHAAN Vol 17 (2017): Ekonomi dan Kewirausahaan
Publisher : Universitas Slamet Riyadi

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Abstract

This study aims to identify and analyze the influence of work motivation, workdiscipline, work environment, on the performance of civil servants agriculturedepartment in Surakarta. The population is all of civil servants agriculture departmentin Surakarta. 77 respondents are selected as sample, using total sampling. This researchuses census method, the type data collection with questionnaire and observation. Dataanalysis used test instruments, classic assumption test, multiple linear regressionanalysis,t test, F test, the coefficient of determination. The result is there workmotivationhave significant effect on employee performance, work discipline dont havesignifcants effect on employee performance, work environment have significant effect onemployee performance, and the results of the study also showed, that work environmentis the most dominant variables on performance. Adjusted R2 on multiple linearregression analysis is 89 percent.Keywords: work motivation, work discipline, work environment, performance
PENGARUH MOTIVASI, CITRA LEMBAGA, KELUARGA, DAN KELOMPOK REFERENSI TERHADAP KEPUTUSAN KONSUMEN DALAM PEMILIHAN JASA KURSUS Sumaryanto, Aegis Dhimas Erlangga, Sunarso &
JURNAL EKONOMI DAN KEWIRAUSAHAAN Vol 17 (2017): Ekonomi dan Kewirausahaan
Publisher : Universitas Slamet Riyadi

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Abstract

The purpose of this study was to analyze the significance of the effect ofmotivation, the image of the institution, families and groups of reference to consumerdecisions. This study is a survey. The study population is students LPK FujiyamaGakkoo in Surakarta totaling 120 people. The research sample of 60 people with simplerandom sampling technique. Data collection technique used questionnaire, observationand documentation. Data were analyzed used multiple linear regression, t-test, F andcoefficient of determination. The results showed motivation has significant effect onconsumer decisions in the selection of service courses on Fujiyama LPK Gakko inSurakarta. The image of the institutions has significant effect on consumer decisions inthe selection of service courses on Fujiyama LPK Gakko in Surakarta. Families has asignificant effect on consumer decisions in the selection of service courses on FujiyamaLPK Gakko in Surakarta. Reference group has a significant effect on consumer decisionsin the selection of service courses on Fujiyama LPK Gakko in Surakarta.Keywords: motivation, image of institution, families, group of references
ANALISIS PENGARUH KOMPENSASI DAN MOTIVASI TERHADAP KINERJA KARYAWAN CV CAHAYA PENA KARTASURA SUKOHARJO Sudarwati, Faisal Effendi Putro, Burhanuddin &
JURNAL EKONOMI DAN KEWIRAUSAHAAN Vol 17 (2017): Ekonomi dan Kewirausahaan
Publisher : Universitas Slamet Riyadi

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Abstract

Increasingly intense business competition resulted in the company faced with thechallenge to maintain viability. CV Cahaya Pena is a company engaged in thepublishing field, located on Jl. Indronoto No. 7, Mangkuyudan, Kartosuro. This studyaims to identify and analyze the effect of compensation and motivation on employeeperformance CV Cahaya Pena partially and simultaneously. This research usesdescriptive quantitative research, a study that serves to describe or provide an overviewof the object under study through a data sample or population numbers. The sample inthis study are employees who worked for the CV Cahaya Pena totaling 42 people. Theanalysis includes the validity, reliability, classic assumption test, multiple linearregression analysis, F test, t test, and the coefficient of determination. Result multiplelinear regression analysis can be written equation Y = 14,438 + 0,144 X1 + 0,539 X2.F Test result, there is a positive and significant effect simultaneously. T test results ofthis study, variable compensation and no significant positive effect on employeeperformance. Meanwhile, motivation variable positive and significant impact onemployee performance. Then proceed with the coefficient of determination, is known by36% Adjusted R square that show donations or contributions of compensation andmotivation together the performance of employees while the remaining 64% iscontributed by other factors, namely labor discipline, leadership, communication, workenvironment, etc. another where researchers did not examine these factors.Keywords: compensation, motivation, employee performance
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH DENGAN KEPERCAYAAN SEBAGAI VARIABEL INTERVENING (Survei pada Nasabah PT Bank Tabungan Negara (Persero) Tbk Cabang Solo) Edi Wibowo, Kunthi Daruwati, Sunarso &
JURNAL EKONOMI DAN KEWIRAUSAHAAN Vol 17 (2017): Ekonomi dan Kewirausahaan
Publisher : Universitas Slamet Riyadi

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Abstract

PT Bank Tabungan Negara (Persero) Tbk Branch Solo as banking institutions arealways working to improve customer satisfaction by providing optimum service andincrease customer confidence. The purpose of this study was to analyze the significanceof the impact of service quality on customer confidence in PT Bank Tabungan Negara(Persero) Tbk Branch Solo, analyze the significance of the impact of service quality andcustomer confidence in the customer satisfaction in PT Bank Tabungan Negara(Persero) Tbk Branch Solo, analyzing the mediating effect of customer confidence in theimpact of service quality on customer satisfaction in PT Bank Tabungan Negara(Persero) Tbk Branch Solo. This study uses survey method, the type of data usedquantitative and qualitative data, the data source used primary data and secondary data.The population in this study were all customer PT Bank Tabungan Negara (Persero) TbkBranch Solo in January 2017. The number of samples in this study as many as 100customers, accidental sampling technique using random sampling. Data collectionmethods are used: questionnaires and documentation. Data analysis technique used totest the validity, reliability test, classic assumption test, and path analysis. In conclusion:1) There is significant influence service quality to customer confidence. 2) There was asignificant effect of service quality on customer satisfaction. 3) There is significantinfluence on customer satisfaction customer confidence. 4) The client's trust mediates theimpact of service quality on customer satisfaction.Keywords: service quality, trust, customer satisfaction
PENGARUH KUALITAS PELAYANAN DAN CITRA PERUSAHAAN TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL MEDIASI (Survei pada Pelanggan di Salon Mobil M2CW Karanganyar) Lamidi, Dhisma Chrismastuty, Rahayu Triastity &
JURNAL EKONOMI DAN KEWIRAUSAHAAN Vol 17 (2017): Ekonomi dan Kewirausahaan
Publisher : Universitas Slamet Riyadi

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Abstract

Car Salon M2CW Karanganyar in an effort to increase customer loyalty strive toprovide optimal service quality to customers. The purpose of this study was to analyzethe significance of the effect of service quality and corporate image on customersatisfaction in Salon Car M2CW Karanganyar, analyze the significance of the influenceof service quality, corporate image and customer satisfaction to customer loyalty inSalon Car M2CW Karanganyar, analyze the significance of the impact of service qualityand corporate image of the customer loyalty mediated by customer satisfaction inKaranganyar M2CW Car Salon. This study used survey methods, the type of data usedquantitative and qualitative data, the data source used primary data and secondary data.The population in this study customers who use the services of the Car Salon M2CWKaranganyar, the sampling technique used purposive sampling technique, with a samplesize of 100 respondents. Data collection methods are used: questionnaires anddocumentation. Data analysis technique used to test the validity, reliability test, classicassumption test, and path analysis. In conclusion that: there was a significant effect ofservice quality on customer satisfaction in customer Car Salon M2CW Karanganyar, nosignificant influence of corporate image on customer satisfaction in customer Car SalonM2CW Karanganyar, no significant effect of service quality on customer loyalty in thecustomer Salon car M2CW Karanganyar, no significant influence of corporate image oncustomer loyalty in customers car Salon M2CW Karanganyar, no significant effect ofcustomer satisfaction on customer loyalty in customers car Salon M2CW Karanganyar,customer satisfaction mediates the impact of service quality on customer loyalty,customer satisfaction mediates the influence corporate image on customer loyalty.Keywords: quality of service, corporate image, customer satisfaction, customer loyalty.

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