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INDONESIA
SOSIALITA
Published by Universitas Bandar Lampung
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Core Subject : Social,
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Articles 8 Documents
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Search results for , issue "Vol 1, No 1 (2010): Oktober" : 8 Documents clear
Faktor-Faktor Penghambat Pengembangan Sumberdaya Aparatur Pemerintah Daerah Eko Budi Sulistio
SOSIALITA Vol 1, No 1 (2010): Oktober
Publisher : SOSIALITA

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Abstract

Otonomi daerah di Indonesia digulirkan dengan tujuan untuk meningkatkan kualitas kesejahteraan masyarakat daerah, setelah sekian lama dipinggirkan oleh Pemerintah Otoriter Orde Baru. Namun harapan besar tersebut, rupanya masih merupakan mimpi besar dan sulit terwujud. Salah satunya karena masalah sumber daya aparatur. Berbagai cara dan upaya telah banyak dilakukan untuk meningkatkan kualitas sumber daya aparatur tersebut. Namun sayangnya pemerintah daerah melupakan penyebab rendahnya kualitas sumber daya aparatur tersebut. Oleh sebab itu memahami secara baik “the root of problem” dari sulitnya mengembangkan sumber daya aparatur di daerah perlu dilakukan oleh segenap pemerintah daerah. Beberapa masalah utama yang dihadapi oleh pemerintah daerah itu adalah: rendahnya kualitas sumber daya aparatur dan buruknya penempatan, seringnya terjadi perubahan peraturan kepegawaian, rendahnya mental aparatur dan terlalu gemuknya organiasi pemerintahan daerah
Analisis Tipe Kepribadian Dan Komitmen Pengusaha Dan Kaitannya Dengan Kemajuan Usaha Tahu Tempe Di Bandar LampungAnalisis Tipe Kepribadian Dan Komitmen Pengusaha Dan Kaitannya Dengan Kemajuan Usaha Tahu Tempe Di Bandar Lampung Nur Efendi
SOSIALITA Vol 1, No 1 (2010): Oktober
Publisher : SOSIALITA

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Abstract

Tujuan penelitian ini adalah untuk mengetahui (1) tipe kepribadian, (2) komitmen, dan (3) kaitan antara tipe kepribadian dan komitmen pengusaha dengan kemajuan usaha tahu tempe di Bandar lampung. Tipe penelitian yang digunakan adalah deskriptif dengan metode survei. Sampel penelitian berjumlah 30 orang pengusaha tahu tempe dan teknik analisis yang digunakan adalah analisis regresi berganda.Hasil penelitian ini menunjukkan bahwa (1) sebagian besar pengusaha tahu tempe memiliki tipe kepribadian B (73,3%), dan sebagian besar pengusaha memiliki komitmen yang sedang (40%). (2) Tipe kepribadian dan komitmen secara simultan berpengaruh terhadap kemajuan usaha tahu tempe di Bandar Lampung. Secara keseluruhan besarnya pengaruh kedua variabel ini adalah 54,1%. Sedangkan secara parsial tipe kepribadian berpengaruh terhadap kemajuan usaha.The aims of this research are to know (1) Type of personality, (2) commitment, and (3) correlation between type of personality and commitment of entrepreneur with business improving in Bandar Lampung. The type of research is descriptive by using survey methodology. The number of sample is 30 entrepreneurs of tahu tempe and data analyzed using multiple regressions.The research result show that (1) Type of personality is B by majority (73,3%), and majority of entrepreneur with medium commitment (40%). (2) Type of personality and commitment influencing to business improving of tahu tempe in Bandar Lampung. Overall, both of variables effected about 54,1%. By partial, type of personality effecting to business improving.
Komparasi Kinerja Keuangan Perbankan Konvensional Dan Perbankan Syariah . Suripto
SOSIALITA Vol 1, No 1 (2010): Oktober
Publisher : SOSIALITA

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Abstract

Performance of bank was measured using CAMEL (Capital, Assets, Management, Equity Liquidity) approach, which was generally used to identify level of health of a bank. In this  research, performance of the bank was measured based on the five aspects: capital adequacy, asset quality, management, earning and liquidity. This research was aimed to know difference of the financial performance of the conventional banking and the syariah banking. Financial measured by using ratios: ratio of capital to asset deliberated by according to risk, ratio of earning asset which classified to earning asset (KAP. I), ratio of allowance for possible earning losses to classified earning asset ( KAP.II), ratio of net operating income to operating income (NPM) representing proxy from management, ratio of profit before interest and tax to total asset ( ROA), ratio of operating expenses to operating income (BOPO), ratio of current assets to current liabilities and ratio of loan to deposit (LDR). This research use the saturated simple, that all bank of state of the public ownerships (BUMN) and bank of the Muamalat Indonesia, by using data of the secondary publicized by the Bank Indonesia each of semester, between period 1999 - 2003. The analysis instruments used was Multivariate Discriminant Analysis ( MDA). Results of this research indicate that the CAMEL approach can determine banking financial performance. Pursuant to statistical test really there was financial performance difference between conventional banking and syariah banking, where conventional banking have better finance performance from syariah banking . This research found that asset quality (KAP.I), LDR and ROA, significantly differentiate conventional banking finance performance and syariah banking, in which the KAP. I was the most dominant.
Analisis Pengaruh Kepuasan Pelanggan Terhadap Pelayanan Jasa Penyeberangan PT. ASDP Indonesia Ferry (Persero) Cabang Bakauheni. Suwandi SUWANDI
SOSIALITA Vol 1, No 1 (2010): Oktober
Publisher : SOSIALITA

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Abstract

PT. ASDP Indonesia Ferry (Company Limited) as one of trusted sea transportation service providers of the society is asked to repair and improve the customer’s safety and comfort. The problem gap between service which is got by customer and the quality of service which is given must be repaired in order to make the customer get the best service. The success of giving the qualified public service is not only on the success of providing product and service, but also on problem which is more fundamental that is how to satisfy society as the customer. Customer must be satisfied indeed; otherwise they will leave the company and cause decreasing of profit even lost. The problem in this research is whether there is relationship between customer satisfaction toward PT. ASDP Indonesia Ferry (Company Limited) transportation service at Branch of Bakauheni, the objective of this research is to know whether there is relationship customer satisfaction with PT. ASDP Indonesia Ferry (Company Limited) transportation service at Branch of Bakauheni and to know how much customer satisfaction influences the service provided by PT. ASDP Indonesia Ferry (Company Limited) at branch of Bakauheni. Qualitative analysis is toward every indicator, the result is got from all customer satisfaction level indicators which are on dissatisfaction category, also for all transportation service scoring indicators which is on bad category. The conclusion of this research is there is positive relationship which is insignificant between transportation customer satisfaction with transportation service which is shown by correlation coefficient, 0.1456, that is why the relationship includes very low category. It is between 0.00 – 0.199, and contribution (influence) of customer satisfaction (X) toward transportation service (Y) = KP = (0.1456)2 x 100% = 2.12 %, means transportation service is determined by customer satisfaction, 2.12%. the implication which must be paid attention and done by company to improve customer number is PT. ASDP Indonesia Ferry (Company Limited) at Branch of Bakauheni should understand customer need of good service. Moreover, company must repair the customer service also the facility which is on port and ferry, since customer is very important factor in a company, also improve the quality of transportation service, and the leader of PT. ASDP Indonesia Ferry (Company Limited) at Branch of Bakauheni needs to listen to his employee in process of taking the policy, in order to make policy which is able to be implemented and get support from his own employee.
Tanggapan Atas Pelaksanaan Tugas Account Representative Oleh Wajib Pajak (Survey Pada Kantor Pelayanan Pajak Madya Bandung) Urip Santoso
SOSIALITA Vol 1, No 1 (2010): Oktober
Publisher : SOSIALITA

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Abstract

It is an obligation to each citizen to pay tax, however there is a lack of citizens’ awareness about paying taxes. Therefore, government has to make serious efforts to dig up tax revenue possibilities through tax regulations.Because of the environment and business changes, Direktorat Jenderal Pajak believes that it is a necessity to adjust and to improve its organizational structure, especially improvement in human resources, with the existence of account representative. The role of the account representative are to connect, to serve, to advise, and to supervise tax payers to implement rights and obligations of the tax payers so that the tax payers will not experience difficulties or having any disadvantages because of the bureaucracy.It is expected that account representative can increase the obedience of the tax payers to fulfill their obligations.The purpose of this study is to determine the Response for Account Representative (AR) Task Implementation By Taxpayers at Kantor Pelayanan Pajak Madya BandungThis research used several theories, such as obedience theory, account representative theory, and tax theory. Besides these theories, researcher used analysis of maximum-minimum index.The results showed that the task of Account Representative in connection with the execution of tasks, it turns out oversight duties more dominant than other duties, which are for services and coaching. However, in performing its supervisory duties, Account Representative, keep doing good service to the taxpayer. This is performed in order to support their primary task.
Potret Masa Depan Ilmu Administrasi Di Indonesia Supriyanto SUPRIYANTO
SOSIALITA Vol 1, No 1 (2010): Oktober
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Abstract

Administrasi sebagai salah satu cabang ilmu sosial mengalami dinamika, perubahan atau perkembangan yang sangat pesat. Paradigma ilmu administrasi berkembang bersamaan dengan kemajuan kehidupan umat manusia. Paradigma ilmu administrasi juga berkembang bersamaan dengan kemajuan ilmu dan teknologi. Karenanya, cara memandang ilmu administrasi dapat dilihat dari metode historis, teori sistem dan model lain seperti melihat fad bisnis atau administrasi bisnis.Dalam menggambarkan masa depan ilmu administrasi dalam bahasan ini akan diarahkan pada administrasi bisnis. Potret ilmu administrasi tidak terlepas dari bagaimana kita melihat paradigma ilmu tersebut. Secara umum, paradigma berarti cara memadang dunia “Paradigm: The way we see the world”. Dunia dilihat bukan sekedar sebuah planet yang dihuni oleh berbagai makluk hidup, tetapi segala sesuatu yang terjadi diatasnya, dinamika, perubahan-perubahan, dan perkembangan teknologi karya manusia serta dampaknya terhadap kehidupan manusia
Penggunaan Strategi Pembelajaran Berbasis Masalah (SPBM) Untuk Meningkatkan Aktivitas Mahasiswa Pada Mata Kuliah Dasar Penyelengaraan Konvensi Tuti Hartati; . Kadunci; Tuty Herawati
SOSIALITA Vol 1, No 1 (2010): Oktober
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Abstract

The research is aimed to apply the teaching and learning method by using studi case method. On MICE study program, one of the subjects given is the basic knowledge how to organizing convention. On the subject the students learn how to organize the convention professionally. The learning process make the students will be creative to organize one convention. The teaching and learning process use the Students Team Achievement Division (STAD) by distributing and deviding the classs or students in to small group 4-5 student in one group. It is the good method to apply on the class, because the result of research said that finally the application of case based method are able to increase the student's performance and achievement on the class. The most important thing, the lecture need to give serious attention to support the students and to give explanation what they have to do in solving the case
Pengaruh Kualitas Pelayanan Jasa Terhadap Kepuasan Nasabah Pada PT Bank Negara Indonesia (Persero) Tbk Kantor Cabang Utama Palembang Hendra Sastrawinata
SOSIALITA Vol 1, No 1 (2010): Oktober
Publisher : SOSIALITA

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Abstract

PT. BNI (Persero) menyadari pentingnya penerapan tata kelola perusahaan dan pelayanan yang baik. Penerapan Tata Kelola Perusahaan yang efektif dan pelayanan yang baik menjadi hal yang mutlak, serta merupakan wahana bagi PT. BNI (Persero) untuk bersikap profesional serta hati-hati dalam pengelolaan usahanya demi kepentingan pemegang saham dan stakeholder lain, diantaranya nasabah, investor, bank koresponden, otoritas pembuat kebijakan, pemasok serta masyarakat di lingkungan kerja Perseroan. PT Bank Negara Indonesia (Persero) Tbk Cabang Palembang sebagai penghimpun dana dari masyarakat yang selalu berupaya memberikan yang terbaik bagi nasabahnya. Nasabah dapat menerima apa yang mereka harapkan dan tercapailah kepuasan nasabah akan jasa yang ditawarkan oleh PT Bank Negara Indonesia (Persero) Tbk Cabang Palembang.Permasalah dalam penelitian ada pengaruh kualitas pelayanan jasa dan kepuasan nasabah, dan faktor apa yang paling dominan mempengaruhi kepuasan nasabah pada PT Bank Negara Indonesia (Persero) Tbk Kantor Cabang Utama Palembang hal ini menunjukkan bahwa dimensi tangible dan reliability berpengaruh secara signifikan terhadap kepuasan nasabah pada PT Bank Negara Indonesia (Persero) Tbk Kantor Cabang Utama Palembang. Upaya meningkatkan kualitas layanan pada PT Bank Negara Indonesia (Persero) Tbk Kantor Cabang Utama Palembang harus mengutamakan peningkatan pada dimensi ini karena setiap peningkatan/penurunan pada variabel-variabel kualitas layanan pada dimensi ini akan sangat berpengaruh terhadap tingkat kepuasan nasabah.

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