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<![CDATA[Penerapan Metode Customer Satisfaction Index dalam Sistem Pelaporan Masalah untuk Mengungkap Emosi Pelanggan ]]>
<![CDATA[Hidayat, Achmad Lutfi]]>;
<![CDATA[Cahyana, Rinda]]>;
<![CDATA[Fatimah, Dini Destiani Siti]]>
<![CDATA[ Jurnal Algoritma Vol 20 No 2 (2023): Jurnal Algoritma ]]>
Publisher : <![CDATA[Institut Teknologi Garut ]]>
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DOI: 10.33364/algoritma/v.20-2.1237
<![CDATA[Reporting or complaints are communications made to convey conditions that can be used for consideration in making decisions about services. Drinking Water Services (PAM) is managed by the Mekarwangi Village Owned Enterprise. When a problem occurs with the service, the customer must make a report to the officer by coming directly to the BUMDes office, which sometimes records the complaint being lost so it is not conveyed to the technician and results in the problem report not being handled immediately. . Based on these problems, the aim of this research is to build a Village PAM problem reporting system so that customers can report directly their complaints, so that the Rational Unified Process (RUP) methodology is the choice which has Inception, Elaboration and Construction stages, while for modeling Unified Modeling is implemented Language (UML) and black box testing as system testing. The results of this research were successful in developing a web-based system by applying the Customer Satisfaction Index method to the problem reporting system to reveal customer expressions. Knowing the customer's condition can help PAM Desa to immediately handle problems, so that service quality can be maintained and the service provided meets customer expectations. The problem reporting service system can run well based on the results of the functional suitability calculation which obtains a percentage value of 100%, or in the sense that it meets the criteria.]]>
<![CDATA[Evaluasi Kepuasan Pengguna Aplikasi My APTIKOM Melalui Pendekatan Technology Acceptance Model ]]>
<![CDATA[Adjani, Kannisa]]>;
<![CDATA[Hudawiguna, Sigit]]>
<![CDATA[ Jurnal Algoritma Vol 20 No 2 (2023): Jurnal Algoritma ]]>
Publisher : <![CDATA[Institut Teknologi Garut ]]>
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DOI: 10.33364/algoritma/v.20-2.1246
<![CDATA[In the current era, Information Technology (IT) has become an essential need for almost all organizations, given its recognized role in increasing the efficiency and effectiveness of business processes. Associations, especially APTIKOM (Informatics and Computer Higher Education Association), also realize the importance of good IT management to achieve organizational success and achieve its goals. Therefore, evaluating user satisfaction of the My APTIKOM application is a relevant step. This research uses the Technology Acceptance Model (TAM) method to analyze the factors that influence users' attitudes towards the My APTIKOM application, namely perceptions of perceived usefulness (Perceived Usefulness) and ease of use (Perceived Ease of Use). The research results show that perceptions about the benefits of the application (Perceived Usefulness) have a significant positive influence on user attitudes (Attitude Toward Using), with a relationship level of around 47.5%. However, no significant influence was found between perceptions of ease of use (Perceived Ease of Use) and user attitudes (Attitude Toward Using), which indicates that ease of use may not be the main factor in forming users' positive attitudes towards the application. In addition, the results showed that perceived usefulness and ease of use together had a significant positive influence on user attitudes (Attitude Toward Using), with a relationship level of 19.2%. This research provides insight into the factors that influence user attitudes towards the My APTIKOM application, which can be used as a basis for further development and improvement. In addition, this conclusion can be used by organizations, including APTIKOM, to improve IT management and ensure the applications they offer meet user needs and expectations regarding user attitudes (Attitude Toward Using), with a relationship rate of 19.2%.]]>
<![CDATA[Perancangan Sistem Informasi Geografis Pemetaan Lokasi Penghasil Kopi di Kabupaten Garut Menggunakan Rational Unified Process ]]>
<![CDATA[Nashrulloh, Muhammad Rikza]]>;
<![CDATA[Kurniadi, Dede]]>;
<![CDATA[Maulana, Yusep]]>;
<![CDATA[Muttaqin, Moch Riefky Chaerul]]>
<![CDATA[ Jurnal Algoritma Vol 20 No 2 (2023): Jurnal Algoritma ]]>
Publisher : <![CDATA[Institut Teknologi Garut ]]>
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DOI: 10.33364/algoritma/v.20-2.1247
<![CDATA[Coffee is a popular drink nowadays because many people like it. However, farmers and coffee drinkers in Garut Regency face the problem of not having access to real-time information about the geographical location of coffee producers in the region. Therefore, this research aims to develop a Geographic Information System (GIS)-based system that can provide spatial information about coffee producing locations in Garut Regency more easily. The methodology used in this research is the Rational Unified Process (RUP) which consists of inception, elaboration and construction stages. In this stage, data modeling will be carried out using Unified Modeling Language (UML) and system testing using Black-Box Testing. The final result of this research is the success of developing a Geographic Information System (GIS) for mapping coffee producing locations in Garut Regency. This system can be accessed via the web and provides spatial information about the geographic location of coffee producers easily and accurately. Alpha testing using the black-box testing method has been carried out to test various features in the system. The test results show that all features in the system work well and as expected. This testing also helps identify and fix some potential issues before the system is fully rolled out. With this system, it is hoped that it can help increase efficiency in obtaining information about coffee producing locations in the region.]]>
<![CDATA[Penerapan Sistem Gamifikasi pada Learning Management System ]]>
<![CDATA[Garnisa, Sandra Budi]]>;
<![CDATA[Tresnawati, Dewi]]>;
<![CDATA[Rahayu, Sri]]>
<![CDATA[ Jurnal Algoritma Vol 20 No 2 (2023): Jurnal Algoritma ]]>
Publisher : <![CDATA[Institut Teknologi Garut ]]>
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DOI: 10.33364/algoritma/v.20-2.1299
<![CDATA[Currently, fun learning is rarely used by educators, educators more often use the concept of learning by delivering material and assignments carried out full time during learning hours which can make students bored. The concept of gamification in learning is a concept that takes game elements which is expected to make students motivated and enthusiastic in understanding the lessons given by educators. The aim of this research is to apply gamification to the Learning Management System (LMS) so that educators can create content such as quizzes, interactive videos and presentations. In the system there are rewards that make students interested in doing assignments because there is a sense of satisfaction like playing games and can help educators to find out their students' understanding. In making this system, the Multimedia Development Life Cycle method was used with 6 stages, namely concept, design, material collection, assembly, testing and distribution. The final result of this research is a gamification concept in the LMS that applies the LevelUp and badge features, namely giving awards and points by displaying the results obtained in the form of increasing the level of each student on the leaderboard and giving badges according to the criteria determined by the admin and lecturer.]]>
<![CDATA[Pemetaan Toko Komputer Berbasis Web di Kabupaten Garut ]]>
<![CDATA[Fitriani, Leni]]>;
<![CDATA[Agustin, Yoga Handoko]]>;
<![CDATA[Fauzi, Bayu Muhammad]]>
<![CDATA[ Jurnal Algoritma Vol 20 No 2 (2023): Jurnal Algoritma ]]>
Publisher : <![CDATA[Institut Teknologi Garut ]]>
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DOI: 10.33364/algoritma/v.20-2.1304
<![CDATA[A computer shop is a place that sells equipment related to computers. As technology advances, people's needs for computer shop locations are also increasing. Computer shops themselves not only sell various computer needs such as hard disks, Random Access Memory, and accessories such as mice and keyboards, some computer shops also sell products in the form of services such as computer servicing, computer assembly, installing software, and buying and selling used computers. Currently, information about computer shops only consists of explanations about the shop and mapping of computer shop location points, there is no information based on completeness categories in the form of product services, computer accessories, computer buying and selling. This means that the public or potential consumers do not know much about the location and search for computer shops in the city of Garut. Because the level of public need for the availability of goods and services will be very necessary, an application system is needed that can help increase store sales and the needs of the public as consumers. The aim of this research is the design and development of web-based computer shop mapping in Garut Regency. The methodology used to design this application is Rational Unified Process (RUP) with several stages of inception, elaboration, construction, and using Unified Modeling Language (UML) modeling. The results of this research are a geographic information system mapping computer shops to help make it easier for users or potential consumers to choose a complete computer shop and recommended computer shop.]]>
<![CDATA[Rancang Bangun Game Basmi Corona dengan Augmented Reality Berbasis Android ]]>
<![CDATA[Mulyani, Asri]]>;
<![CDATA[Septiana, Yosep]]>;
<![CDATA[Burhanuddin, Ridwan]]>
<![CDATA[ Jurnal Algoritma Vol 20 No 2 (2023): Jurnal Algoritma ]]>
Publisher : <![CDATA[Institut Teknologi Garut ]]>
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DOI: 10.33364/algoritma/v.20-2.1345
<![CDATA[Pada akhir tahun 2019, terjadi wabah penyakit Covid-19 yang pertama kali ditemuka di Cina lalu menyerbar ke seluruh dunia, data yang di ambil dari dashboard WHO mengenai statistik kasus Covid-19, indonesia tercatan per tanggal 25 Mei 2023 kasus yang terkonfirmasi mencapai 6.799.760 dan orang yang meninggal dunia akibat Covid-19 mencapat 161.646. karena itu indonesia mengadakan kebijakan new normal dimana masyarakat masih dapat melakukan aktifitas tapi harus mematuhi protocol kesehatan. Dengan kemajuan teknologi saat ini banyak media yang dapat digunakan untuk mengedukasi masyarakat, salah satunya media game dengan teknologi augmented reality yang dimana gaame dapat digunakan sebagai bentuk hiburan dan juga pengguna dapat mempelajari setidaknya bentuk virus corona. Metodoloi yang digunakan untuk merancang game Basmi Corona adalah Multimedia Development Life Cycle (MDLC) dengan beberapa tahapan, yaitu: concept, design, material collecting, assembly, testing, distribution. Hasil dari penelitian ini adalah game Basmi Corona dengan augmented reality berbasis android yang dibuat dengan unity engine sebgai bentuk hiburan dan juga terdapat edukasi mengenai pengenala Covid-19.]]>
<![CDATA[Perancangan Sistem Informasi Manajemen Ijazah dan Transkrip Nilai Baru di Institut Teknologi Garut ]]>
<![CDATA[Nuraeni, Fitri]]>;
<![CDATA[Kurniadi, Dede]]>;
<![CDATA[Hadi Wijaya, Tryana]]>
<![CDATA[ Jurnal Algoritma Vol 20 No 2 (2023): Jurnal Algoritma ]]>
Publisher : <![CDATA[Institut Teknologi Garut ]]>
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DOI: 10.33364/algoritma/v.20-2.1395
<![CDATA[Submission of diplomas and grade transcripts is an important process in the management of education in tertiary institutions. However, at the Garut Institute of Technology (ITG), the process of submitting diplomas and grade transcripts is still conventional, resulting in obstacles such as long queues and difficulty accessing students who are outside the campus. To overcome these problems, this study aims to design and develop an efficient and integrated management information system for filing new diplomas and grade transcripts. The method used in this study is the Extreme Programming (XP) method. Software development is carried out by utilizing web technology and features such as validation, submission monitoring, email notifications, and submission logs. Students can apply for diplomas and transcripts online through the platform provided, fill out the online submission form, and upload the required documents. Related units, such as BAAK, Libraries, BAK, CDC, LP3B, and Study Programs, can carry out validation and verification processes online. Students can also monitor the progress of their submissions through the monitoring feature and receive notifications via email.]]>
<![CDATA[Perancangan Aplikasi Pengelolaan Data Penjualan dan Pemesanan di SKMart Berbasis Web ]]>
<![CDATA[Rahayu, Sri]]>;
<![CDATA[Kurniadi, Dede]]>;
<![CDATA[W, Faksi Ahmad]]>
<![CDATA[ Jurnal Algoritma Vol 20 No 2 (2023): Jurnal Algoritma ]]>
Publisher : <![CDATA[Institut Teknologi Garut ]]>
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DOI: 10.33364/algoritma/v.20-2.1405
<![CDATA[A sales and ordering data management application is very necessary in improving performance in a company. SKMart still applies conventional methods or uses manual methods in ledgers, which is in accordance with the results of interviews with the owner that using manual methods causes the process of managing sales and ordering data, searching for data and calculating transaction data to take quite a long time, even when data loss. The aim of this research is to design a web-based sales and ordering data management application that can make it easier for shop owners to manage data, record item data and recap each transaction. With a web-based sales and ordering data management application, it is able to make it easier for users (admins) to obtain the data needed so that the process of managing sales and ordering data that occurs at SKMart stores becomes efficient. Regarding improving this application, this research uses a methodology called RUP, the stages of which are inception, elaboration, contraction and transition. Then use Unified Modeling Language modeling. The result of this research is a web-based sales and ordering data management application, which is able to facilitate the management of information data needed by users (admins) to manage goods sales data, goods ordering data, transaction data.]]>
<![CDATA[Implementasi Kriptografi Advanced Encryption Standard dan Least Significant Bit untuk Keamanan Pesan Email dalam Gambar ]]>
<![CDATA[Sidiq, Repi Fahmi]]>;
<![CDATA[Rahayu, Raden Erwin Gunadhi]]>;
<![CDATA[Supriatna, Asep Deddy]]>
<![CDATA[ Jurnal Algoritma Vol 20 No 2 (2023): Jurnal Algoritma ]]>
Publisher : <![CDATA[Institut Teknologi Garut ]]>
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DOI: 10.33364/algoritma/v.20-2.1407
<![CDATA[Email is one of the most common ways to communicate and exchange information inside and outside the office. The manager of the Garut Post office always holds meetings and visits outside the city so that the manager is not always in his office. At the Garut Post office there are several employees based on their level, such as permanent employees and interns. In making payroll, permanent employees do not need to communicate with the manager because it is already listed at the Garut Post office. However, interns must communicate with their manager, so this is often done by sending email messages. Based on the results of interviews conducted with the manager of the Garut Post office, according to him, messages via email are not always safe in sending personal and confidential information. According to a study, 85% of all cyber attacks that occur on companies are caused by phishing attacks via email. Phishing attacks are the most common technique used by hackers to steal sensitive information from email users. The Garut Post Office needs to have a Website-Based Application for Securing Email Messages in Images Using Advanced Encryption Standard (AES) and Least Significant Bit (LSB), so that it can increase the level of security and privacy in sending and receiving email messages for Interns and Managers. The methodology is the Extrime Programming (XP) methodology, to encrypt email messages using AES for security, as well as inserting the encrypted message into an image using the LSB method so that it is not visible. In addition, this research wants to integrate this technique into the website interface, test its security effectiveness, and contribute to the field of information security.]]>
<![CDATA[Penerapan Payment Gateway pada Aplikasi Wedding Organizer Berbasis Web dengan Metode Agile menggunakan Framework Scrum ]]>
<![CDATA[Setiawan, Ridwan]]>;
<![CDATA[Elsen, Rickard]]>;
<![CDATA[Nur Afifah, Via]]>
<![CDATA[ Jurnal Algoritma Vol 20 No 2 (2023): Jurnal Algoritma ]]>
Publisher : <![CDATA[Institut Teknologi Garut ]]>
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DOI: 10.33364/algoritma/v.20-2.1413
<![CDATA[Wedding Organizer (WO) is an event organization service provider that works directly to assist prospective brides and grooms in planning their wedding event at a predetermined time and cost. Problems that often occur include when clients or prospective brides and grooms decide on wedding packages. The package selection process often takes quite a long time because it requires in-depth discussions. Apart from that, the payment process is also a concern because currently clients can only pay via transfer by sending proof of payment, which takes time to be verified by the admin. The aim of this research is to apply payment gateway technology to a web-based wedding organizer application that can provide information about wedding package services and make orders easily and quickly. The methodology used in this research is Agile with the Scrum Framework through the stages Requirements, Product Backlog, Sprint Planning, Sprint, Sprint Review. and Sprint Retrospective. For system modeling in this research, Unified Modeling Language (UML) is used with 2 diagrams, namely Use Case Diagram and Class Diagram. The result of this research is a web-based wedding organizer application that can make payments in real time by implementing one of the payment gateways, namely Midtrans, making it easier for admins to process payment verification and also so that clients can make transactions easily and quickly.]]>
