cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Meilan Sugiarto
Contact Email
meilan.sugiarto@upnyk.ac.id
Phone
-
Journal Mail Official
jabis@upnyk.ac.id
Editorial Address
Program Studi Ilmu Administrasi Bisnis, FISIP, Universitas Pembangunan Nasional Veteran Yogyakarta, Indonesia Jl. Babarsari No 2 Tambakbayan, Caturtunggal, Depok, Kabupaten Sleman Yogyakarta 55281
Location
Kab. sleman,
Daerah istimewa yogyakarta
INDONESIA
Jurnal Administrasi Bisnis (JABis)
Published by Universitas Pembangunan Nasional Veteran Yogyakarta
ISSN : -     EISSN : 2745715X     DOI : https://doi.org/10.31315/jurnaladmbisnis
Core Subject : Economy, Education,
Economics, Econometrics & Finance Other
Fokus dan Ruang Lingkup Jurnal Administrasi Bisnis (JABis) Jurnal ini sebagai media informasi ilmiah untuk bidang kajian Administrasi Bisnis yang bersumber dari berbagai karya ilmiah berupa hasil penelitian, kajian dari perspektif konseptual, maupun hasil praktek bisnis para akademisi dan praktisi bisnis. Fokus penulisan dalam jurnal ini harus berhubungan dengan ilmu administrasi bisnis, yaitu bidang: 1. Sumberdaya manusia (Human resources) 2. Pemasaran (Marketing) 3. Keuangan (Financial) 4. Sistem informasi bisnis (Business information system) 5. Strategi bisnis (Business strategy) 6. Operasi bisnis (Business operation) 7. Kewirausahaan (Entrepreneurship) 8. Kepemimpinan (Leadership) 9. Pemasaran jasa (Service marketing) 10. Perilaku konsumen (Consumer behavior) 11. Perilaku organisasional (Organizational behavior) 12. Perpajakan (Taxation) 13. Pengembangan sumberdaya manusia (Human resources development) 14. Investasi bisnis (Business investment) 15. Etika Bisnis (Business ethics) 16. Tanggungjawab sosial perusahaan (Corporate social responsibility) 17. Bisnis internasional (International business) 18. Tata kelola perusahaan (Corporate Governance)
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 1 Documents
 1 
Search results for , issue " Vol 4, No 1 (2007)" : 1 Documents clear
Analisis Performa Important Matrix Pelayanan Perguruan Tinggi X Susanta, Susanta
Jurnal Ilmu Administrasi dan Bisnis Vol 4, No 1 (2007)
Publisher : Jurnal Ilmu Administrasi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Customer satisfaction constitutes the dominant factor in a business organimtion’s success. This research presents key factors affecting satisfaction and dissatisfaction and the strategy applied onto improving satisfaction in the X University. The data collected from 200 students selected by xddent sampling. The study reveal that students (customers) satisfied with facility to meet academic adviser, curriculum, course schedule, quality of course content, course material, administration seruices in the department, quality of laboratory equipment, and parking services. Students dissatisfied with surse inputting, library, academic access, administration service in the faculty and unroersity, classroom, teaching equipment, sanitation toilet room, responsiveness, and service simplicity. In order to increasing customer’s satisfaction, university must improve factor effect dissatisfaction factor. Keywords: customers, satisfaction, imxrtant peiforma matric

Page 1 of 1 | Total Record : 1

 1 

Filter by Year

2007 2007


Reset
Filter By Issues
All Issue Vol 23 No 2 (2025): Jurnal Administrasi Bisnis (JABis) Vol 23 No 1 (2025) Vol 22, No 2 (2024) Vol 22 No 2 (2024) Vol 22, No 1 (2024) Vol 22 No 1 (2024) Vol 21 No 2 (2023) Vol 21, No 2 (2023) Vol 21 No 1 (2023) Vol 21, No 1 (2023) Vol 20, No 1 (2022): Jurnal Administrasi Bisnis (JABis) Vol 19, No 1 (2021): Jurnal Administrasi Bisnis (JABis) Vol 18, No 2 (2020): Jurnal Administrasi Bisnis (JABis) Vol 18, No 1 (2020): Jurnal Administrasi Bisnis (JABis) Vol 17, No 2 (2019) Vol 17, No 1 (2019) Vol 16, No 2 (2018) Vol 6, No 2 (2010) Vol 5, No 2 (2009) Vol 5, No 1 (2008) Vol 4, No 1 (2007) Vol 2, No 2 (2006) Vol 1, No 2 (2005) More Issue