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JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal)
Published by Universitas 17 Agustus 1945 Surabaya
ISSN : 24601586     EISSN : 24601586     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Kebijakan publik, manajemen publik, otonomi daerah.
Arjuna Subject : -
Articles 18 Documents
 1   2 
Search results for , issue "Vol 4 No 1 (2018)" : 18 Documents clear
ANALISIS PELAYANAN PUBLIK PEMERINTAHAN DESA TLANAK KECAMATAN KEDUNGPRING KABUPATEN LAMONGAN Saputri, S.Pd., M.H., Ernia Duwi
JPAP: Jurnal Penelitian Administrasi Publik Vol 4 No 1 (2018)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v4i1.1280

Abstract

Public Service Analysis of Village Tlanak Support of Lamongan District. The purpose of this research is to know the quality of Public Service of Village Government of Tlanak Kedungpring District of Lamongan Regency, to know the supporting and inhibiting factors and solution of Public Service of Village Government of  Tlanak Kedungpring District of  Lamongan Regency and to know the implementation of Good Governance in Public Service of Village Government of Tlanak Kedungpring District of Lamongan Regency. The type of this research is non-doctrinal (sosiologis) legal research. Non-doctrinal method is a type of scientific study with the intention just to learn just and not to teach something doctrine. The research method used is research method with qualitative analysis. The results of this study concluded that the quality of Public Service Village Tlanak Kedungpring District Lamongan through Programs, policies, and attitudes is Services Open, easy and accessible by all parties who need and provided adequate and easy to understand, can be accounted for in accordance with the provisions of legislation - invitation, inhibiting the public service of Tlanak village administration of Kedungpring Sub-district of Lamongan Regency is seen in the condition of society which still have a lot of parochial political culture. The solution of inhibiting factor of public service in Tlanak Village, Kedungpring Sub-district, Lamongan Regency by strengthening service system, improving professionalism of each employee, conducting public awareness program to help dissemination and comprehension of information to society about matters related to service activity and giving sanction that is firm. The village government of Tlanak Kedungpring District of Lamongan Regency has not fully implemented the Good Governance principles in the implementation of the village government's tasks, functions, authorities, rights, and obligations in terms of planning, service, implementation of village development, especially those related to village governance.Keywords: Quality Analysis of Public Service, Good Governance.
Penguatan Institusi Lokal dan Menggerakkan Modal Sosial Melalui Komunitas Untuk Menciptakan Kampung Berdaya Yuliyanti, Tri
JPAP: Jurnal Penelitian Administrasi Publik Vol 4 No 1 (2018)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v4i1.1285

Abstract

In carrying out its work a manager will use the concepts of management to facilitate the implementation of the task. By applying good public management practices and true, then the success of building a village will be realized. This research uses qualitative method by using the main instrument of Chairman of RW which is also Chairman of 3G Community. Some supporting instruments include observation and interview guidelines and secondary data. The conclusion of this research is to plan and implement environmental improvement in the region of Glintung, the Head of RW directly formed a community called "Community of 3G" (Glintung Go Green). With the Chairman of the RW who also served as Manager in the community, now the village of Glintung transformed into a powerless village. This condition is because the 3G community has good management and strategy and effective in supporting the success of the program. As an umbrella for the implementation of environmental improvement, the Community adopted the management of the company for the public sector. While the big strategy is the empowerment of citizens through 3G community. Where the strategy gives a lot of benefits in the form of livelihood of citizens and communities in the implementation of environmental improvement.Keywords: Community, Social Movement, Public Management, Local Institution
IMPLEMENTASI KEBIJAKAN PERDA KOTA SURABAYA NO. 8 TAHUN 2012 TENTANG RETRIBUSI PELAYANAN PARKIR DI TEPI JALAN UMUM Susanto, Luqman Eko
JPAP: Jurnal Penelitian Administrasi Publik Vol 4 No 1 (2018)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v4i1.1270

Abstract

The implementation of the policy of Surabaya City regulation number 8 year 2012 on retribution of parking service at public roadside. This thesis discusses the implementation of the policy regulation on the edge of the parking service levies a public road Surabaya. The method used is the type of qualitative descriptive study. Data collection is done by means of surveys, interviews, observation. Results from this study showed in the implementation of parking policy implementation Bank Pulic Road was less successful. The problems are: (1) The emergence of illegal parking attendant; (2) The parking rates are not in accordance with predetermined; (3) The issue of tickets; (4) Problems attributes parkirng attendant uniforms and equipment; (5) The parking lot is irregular and (6) Lack of knowledge of the parking attendant to the local regulations and how to mange traffic. Efforts to resolve the issue UPTD Perparkiran Surabaya perform the steps are: (1) curbing illegal parking by conducting joint operations carried out erery 1 (one) month three (3) times in a month involving an element of police, UPTD Parking Transportation Department, Civil Service Police Unit, prosecutors, courts; (2) To examine the Tand a Member Card (KTA); (3) Confirm the problems that exist for entrepreneurs that parking in the area; (4) Parking wild that do not want to pay the levy arrested to be followed in accordance with applicable regulations; (5) Provide guidance on the procedures set up / organize parking, as well as provide guidance on how to set up traffic to the parking attendant; (6) Coordinate  related parties to the arrangement and the arrangement of the park in the city of Surabaya. Keywords:Policy Implementation, Levy Parking
PENGARUH KUALITAS PELAYANAN KESEHATAN TERHADAP KEPUASAN PENGGUNA BADAN PENYELENGGARA JAMINAN SOSIAL (BPJS) DI RUMAH SAKIT BHAYANGKARA SURABAYA TAHUN 2016 Sany, Adillia Anora Ivanda
JPAP: Jurnal Penelitian Administrasi Publik Vol 4 No 1 (2018)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v4i1.1276

Abstract

Influence of health service quality to user satisfaction of social insurance provider institution (BPJS) at Bhayangkara Hospital Surabaya 2016. The hospital is as a public health care provide services that are effective, efficient and required to each patient. The patient satisfaction is as a benchmark level of quality health services. This study aims to determine and analyze the influence of the quality of hospital services Bhayangkara Surabaya to client satisfaction BPJS users as well as identify and analyze the application of Community Satisfaction Indicators according to the rules Menpan and Bureaucratic Reform Indonesia. The research method is descriptive used a questionnaire or questionnaires by interviews and observation. Mechanical analysis used quantitative descriptive analysis. There are 20 respondents surveyed in this study by answering questions based on a questionnaire given to assess public opinion about the quality of sevice and its effects on people's satisfaction. Independent variables namely the quality of service and the dependent variable is community satisfaction. The results based on the results of the processing of qualitative data through interviews and observations in general satisfaction of the public regarding the quality of hospital services Bhayangkara especially give well satfisfaction to members of BPJS. This indicates that the RS Bhayangkara constantly working on providing the best service for society to improve and try to give satisfaction to the public.  Keywords: Quality of Service, Society Satisfaction, RS Bhayangkara
STRATEGI PENGEMBANGAN USAHA MIKRO, KECIL DAN MENENGAH (UMKM) EKONOMI KREATIF KERAJINAN KULIT DI KABUPATEN MAGETAN (Studi Pada Dinas Perindustrian dan Perdagangan Kabupaten Magetan) Putra, Langgeng R.; Mindarti, Lely Indah; Hidayati, Firda
JPAP: Jurnal Penelitian Administrasi Publik Vol 4 No 1 (2018)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v4i1.1281

Abstract

Micro, Small And Medium Enterprise Development Strategy of Creative Economy Leather In Magetan (Study At Magetan Industry And Trade Office). In the development of Micro, Small and Medium Enterprises leather crafts needed a good strategy to foster a more positive direction. The government, ie related agencies and related stakeholders are expected to provide solutions in every problem that exists. The purpose of this study is to describe, analyze and provide the right strategy formula to develop Micro, Small and Medium Enterprises leather crafts. The method chosen in this research is SWOT with score card. Field findings indicate that there are problems related to the development of production, human resource development and marketing. Keywords: Strategy, Development, UMKM, Leather Craft
Pengembangan UMKM di Kabupaten Tuban Hariyoko, Yusuf
JPAP: Jurnal Penelitian Administrasi Publik Vol 4 No 1 (2018)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v4i1.1286

Abstract

Implementation of SME's development in Tuban District. The development of SME's becomes an responsibilty for every region, because of this sector is able to absorb a lot of labor and also have positive developments in economic development efforts in the region. The theory used are economic development and SME's. The results of this study are 1) Local government commitment in the development of MSMEs is still not optimal and can be improved further by strengthening the various sectors supporting the development of SME's. 2) In the development of SME's in Tuban Regency is the responsibility of several parties, but there are still some parties whose role and business is still not optimal. 3) The types of activities that have been carried out varied and attempted responsively may be undertaken by local governments, but there are still some important records that need to be improved. It aims to improve the quality of the people's economy from the macro and micro sectors Keywords: SME's, Economic Development
PARTISIPASI MASYARAKAT DALAM PEMBUATAN IZIN MENDIRIKAN BANGUNAN DI KECAMATAN GUBENG Emalia, Firda Ayu
JPAP: Jurnal Penelitian Administrasi Publik Vol 4 No 1 (2018)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v4i1.1271

Abstract

Community participation in making building permits in Gubeng Sub-District. Building Permit is a decision of the Surabaya City Government that must be owned by each building, especially residential buildings, of course, required a regulation that serves as a controlling tool to ensure that the building will be built to ensure the safety of people who will stay in the house so that people People around the house. And the participation of the community is very little in this case, because the lack of socialization so that people still do not have the awareness to make the IMB. The purpose of this research is to find out how community participation in making IMB at Gubeng District Office. While to solve the problem researchers use qualitative research methods. The conclusion of this research is that community participation in making IMB in Gubeng Sub-district Office is still passive, lack of socialization, and lack of public awareness to make IMB and also society many do not know about procedure or procedure in making IMB and finally They forget or do not fulfill their obligation to have IMB. Keywords: Participation, Building Permit.
PENERAPAN GOOD GOVERNANCE DALAM PELAYANAN PUBLIK (Studi Tentang Kualitas Pelayanan Elekronik Kartu Tanda Penduduk Berbasis Good Governance Di Kecamatan Sukolilo Surabaya) Cahyadi, Arif; Soenarjanto, Bagoes
JPAP: Jurnal Penelitian Administrasi Publik Vol 4 No 1 (2018)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v4i1.1277

Abstract

Implementation of good governance in public service. The principles of good governance is the government whether it is done in the government in the implementation of the public service. So this research aims to determine and analyze the value of the application of good governance and also knowing and analyzing yhe value of the quality of public service in the Sukolilo in Surabaya. The gathering data carried out by using interviews conducted with the head of the sie the government, as well as questionnaires in the spread of the Sukolilo in Surabaya with the amount of an informant for the 25 people who take care of the sevice E – ID cards, and also use techniques the observation of data – data obtained from the Sukolilo in Surabaya. The data analysis carried out in this study is the reduction of data to select the data according to the research, also the presentation of data with the present data that has been reduced and obtained from the Sukolilo, Surabaya, and also use techniques of pigeons gathered to conclude the data that has been reduced and is served. The results of this that the value of the implementation of the principle of good governance in the service of the E – ID cards in the Sukolilo of Surabaya was enough it’s fine with the value of approximately 21,6 and obtained also the results of this research that the value of the quality of service E – ID cards in the Sukolilo of Surabaya was enough it’s fine with the value of approximately 51. Keywords: good governance, the quality of public service. 

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