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JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit)
Published by Universitas Muhammadiyah Yogyakarta
ISSN : 20882831     EISSN : 25416715     DOI : -
Core Subject : Economy, Health,
Economics, Econometrics & Finance Health Professions
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) is peer reviewed journal published by Universitas Muhammadiyah Yogyakarta in collaboration with The Muhammadiyah Lecturer of Hospital Management Graduate Program Association (ADMMIRASI). ISSN: 2541-6715 (online) and 2088-2831 (print). JMMR focuses on the research and research review related to hospital management that is relevant for the development of the theory and practice of hospital management in Indonesia and southeast asia. JMMR is indexed by Directory Open Access Journal (DOAJ), Google Scholar, and Crossref (DOI), and neliti. JMMR covered various of research approach, namely: quantitative, qualitative and mixed method. JMMR focuses related on various themes, topics and aspects of accounting and investment.
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Articles 9 Documents
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Search results for , issue "Vol 3, No 2 (2014): July" : 9 Documents clear
ANALISIS PERHITUNGAN UNIT COST PADA TINDAKAN TONSILEKTOMI DENGAN METODE ACTIVITY BASED COSTING (STUDI KASUS DI RUMAH SAKIT PKU MUHAMMADIYAH YOGYAKARTA) Vinensa, Elga Ria; Nazarudin, Ietje; Maryati, Triyani
Jurnal Medicoeticoilegal dan Manajemen Rumah Sakit Vol 3, No 2 (2014): July
Publisher : Magister Manajemen Rumah Sakit

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Background: Private hospitals should strive to have the technical capability to manage and calculate costs based on the condition that both hospitals and facilities that can use the Indonesian Case Based Group (INA CBG) appropriately. RS PKU Muhammadiyah Yogyakarta as one of the private hospitals that participate and support the governments program of the Sistem Jaminan Sosial Nasional.Calculating the unit cost of a tonsillectomy was done as a study of the correspondence between the cost of services and a health claim Methods:The study was a descriptive qualitative case study design. Tonsillectomy unit cost calculation using activity based costing (ABC) with the goal difference obtained unit costs plus a margin to claim CBG INA in 2012.             Result: Based on the calculation, the unit cost of services tonsillectomy with activity-based costing method is Rp. 2.265.732. ABC unit cost calculations result in a greater cost than the claims of INA CBG so get the difference in cost of Rp. 785.034. Conclusions: There is a negative difference between the calculation of service bi tonsillectomy ABC method with INA CBG claim. So that needs to be done by the hospital cost efficiency.Key Word: Tonsillectomy, INA CBG, Activity Based Costing.
PENGARUH BEBAN KERJA DAN KELELAHAN PERAWAT TERHADAP PERAWATAN INFUS DI RUANG PERAWATAN KELAS IIIRSUD SUKOHARJO Haryanto, Wiwit Ciptaningsih; Rosa, Elsye Maria
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 3, No 2 (2014): July
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Nurses have a big role in infusion installment and care according to the Standard Operating Procedure. Infection or other problems that may emerge during infusion installment can be minimized or avoided as long as the operating standard is met. Quantity work load, qualitative workload, physical workload, psychological workload, social workload and nurses’ fatigue are the major causes of infection due to working errors. This research aims at finding out the effect of nurses’ workload and fatigue on infusion care. This is a quantitative research using cross-sectional approach. The population consists of all nurses working in the third class of RSUD Sukoharjo. Using total sampling, the sampling consists of 28 nurses. Nurses’ workload that influenced infusion care comprises qualitative workload (p 0,000; B -1,847), nurse workload that did not influence infusion care comprised quantitative workload (p 0,109; B -0,243), physical workload (p 0,124; B -0,612), psychological workload (p 0,109; B -0,294), and social workload (p 0,875; B -0,053). There is no effect of nurse fatigue on infusion care (p 0,209; B -0,135). Quantitative workload did not influence nurse fatigue (p 0,196; B -0,367), qualitative workload did not influence nurse fatigue (p 0,053; B -1,331), physical workload did not influence nurse fatigue (p 0,171; B -1,061), and psychological workload did not influence nurse fatigue (p 0,980; B 0,021). The hardest nurse workload that had influenced infusion care in the third class of RSUD Sukoharjo is a qualitative workload. The more a qualitative workload that nurse felt, the worse infusion care they will treat. The workload has no effect on nurse fatigue.Key words: Infusion care, Nurses’ workload, Fatigue
PENGARUH KUALITAS PELAYANAN DAN HARGA TERHADAP KEPUASAN PASIEN PADA KELAS VIP, 1, 2, DAN 3 (STUDI PADA RSU PKU MUHAMMADIYAH GAMPING YOGYAKARTA) Kurniawan, Virdy; ., Susanto
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 3, No 2 (2014): July
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This thesis examines the influence of service quality and price to patient satisfaction at the class VIP, 1, 2, and 3 in RSU PKU Muhammadiyah Unit 2 Gamping Yogyakarta. The issues examined are: there is influence of service quality and price to patient satisfaction simultaneously at class VIP, 1, 2 and class 3 in RSU PKU Muhammadiyah Unit 2 Gamping, there is influence of service quality dimensions to patient satisfaction individually at class VIP, 1, 2 and class 3 in RSU PKU Muhammadiyah Unit 2 Gamping, and there is influence of service prices on patient satisfaction individually at class VIP, 1, 2 and VIP 3 in RSU PKU Muhammadiyah Unit 2 Gamping.This research is quantitative with the cross sectional study such as data collected only once. Data collected using questionnaires. Questionnaires carried out on 160 RSU PKU Muhammadiyah Unit 2 Gamping patients who are derived from the class VIP, class 1, 2, and class 3. Respondents determined by using convenience sampling who have stayed at PU Muhammadiyah Hospital Unit 2 Gamping at least 1 day.From the study, it is found that there is significant effect of service quality and price simultaneously on patient satisfaction at class VIP, 1, 2 and 3 in RSU PKU Muhammadiyah Unit 2 Gamping. It is known from the results of the F test which is getting significant results for all classes at  µ (0,05). This means that hypothesis 1 proved (There is the influence of service quality and cost simultaneously on patient satisfaction at class VIP, 1, 2 and 3 in RSU PKU Muhammadiyah Unit 2 Gamping). There is significant influence of dimensions of service quality individually to patient satisfaction at class VIP, 1 , 2 and 3 in RSU PKU Muhammadiyah Unit 2 Gamping. It is known from the results of the F test which is getting significant results for all classes at µ (0,05). This means that hypothesis 2 proved (There is the influence of the dimensions of service quality individually on patient satisfaction at class VIP, 1, 2 and 3 in RSU PKU Muhammadiyah Unit 2 Gamping). In this case dimension that has a significant influence on the VIP is tangibles dimension, responsiveness and empathy (the most dominant is empathy). Dimensions that have a significant influence on the class 1 is responsiveness dimension and empathy (the most dominant is empathy). Dimensions that have a significant influence on the class 2 is all dimensions (the most dominant is reliability). Dimensions that have a significant influence on the class 3 is assurance dimension (the most dominant is assurance).There is significant influence of price to patient satisfaction individually at class VIP, 2 and 3 in RSU PKU Muhammadiyah Unit 2 Gamping, except in patients class 1. It is known from the t test at µ (0,05 ).Keywords : Service Quality, Price, Patient Satisfaction, RSU PKU Muhammadiyah Unit 2 Gamping Yogyakarta
PENGARUH KUALITAS JASA PELAYANAN TERHADAP CITRA INSTALASI RADIOLOGI DI RUMAH SAKIT GIGI DAN MULUT PENDIDIKAN UNIVERSITAS MUHAMMADIYAH YOGYAKARTA Umam, Shohibul; Handayani, Siti Dyah
Jurnal Medicoeticoilegal dan Manajemen Rumah Sakit Vol 3, No 2 (2014): July
Publisher : Magister Manajemen Rumah Sakit

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Background : RSGM-P UMY already have tools such as the installation of radiological medical support enforcement destined diagnose oral disease. Problems that arise sometimes results are not as expected , and response less in service . The purpose of this study to analyze and explain the effect of partial and simultaneous quality radiology services to the installation image in RSGM-P UMY. Method : using quantitative methods , research subjects dentists and coass student in RSGM- P UMY . Installation of radiological research object . Types of studies using cross-sectional data was obtained from questionnaires and analyzed using multiple regression. Results: The regression equation based on existing variables positively influence the assurance (0.069), empathy (0.171), reliability (0.073), responsiveness (0,037), services (0.450), professionalism (0.326) and there was a negative , namely physical appearance (-0.016). Based on the t test of the quality of service simultaneously affect the installation image RSGMP UMY , based on the F test ( Anova : Sig . 0,000 ) is the quality of service simultaneously affect the image RSGMP UMY installation , and test results influence the determination coefficient percentage at 39.5 % . Conclusion: The services quality there are  assurance, empathy , reliability , responsiveness , physical appearance have partial can’t effect on image radiologi installation. Variable  service and professionalism have an influence on the image of radiological installations RSGMP UMY . The variable quality services have an simultan effect on the image of radiological installations RSGMP UMY.Keywords: Quality, Image Radiology Installation
ANALISIS DESKRIPTIF GAYA KEPEMIMPINAN SITUASIONAL KEPALA RUANGAN PERAWATAN RUMAH SAKIT PKU MUHAMMADIYAH YOGYAKARTA Syah, Deby Zulkarnain Rahadian; Tjahjono, Heru Kurnianto
Jurnal Medicoeticoilegal dan Manajemen Rumah Sakit Vol 3, No 2 (2014): July
Publisher : Magister Manajemen Rumah Sakit

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The PKU Muhammadiyah HospitalOf Yogyakarta is referred Islamic hospital type B in Special Governmental State Yogyakarta and Central Java. In spite of being referred hospital, in giving service and nursing care has not been optimal. Head of nursing section has significant role in organizing  associate nurse in effort of better service. A successful head section must be a good identifier and could appreciating the spirit of curiosity. Four situational leadership style such as, instructing, consulting, participating and delegating, will be analyze to see the tendency of leadership style that be used by the head of  nursing section of PKU Muhammadiyah Hospital of Yogyakarta.This research is the quantitative-descriptive research. Measurement tools of this research using questioners that being distribute to 94 respondent. The subject of this research is vocational nurse on inpatient room of the PKU Muhammdiyah Hospital of Yogyakarta.Result of this research in the way of leadership assessed by associate nurse  on head nursing section  in patient room shows that ibnu shina room used consulting style 72,7%, marwah 56,3% consulting, roudhoh 63,3% consulting, arafah 53,8% participating, shofa-musdalifah 71,4% consulting, zam-zam 81,8% participating, and multazam 72,2% consulting.The  style of situational leadership dominantly applied by the head nurse section of PKU based on the assessment of associate nurse is consulting leadership. The style of situational leadership not applied by the head nurse section is instructing.Key words: Situational leadership, head nursing section
ANALISIS PERHITUNGAN UNIT COST PADA TINDAKAN TONSILEKTOMI DENGAN METODE ACTIVITY BASED COSTING (STUDI KASUS DI RUMAH SAKIT PKU MUHAMMADIYAH YOGYAKARTA) Elga Ria Vinensa; Ietje Nazarudin; Triyani Maryati
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 3, No 2 (2014): July
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v3i2.971

Abstract

Background: Private hospitals should strive to have the technical capability to manage and calculate costs based on the condition that both hospitals and facilities that can use the Indonesian Case Based Group (INA CBG) appropriately. RS PKU Muhammadiyah Yogyakarta as one of the private hospitals that participate and support the government's program of the Sistem Jaminan Sosial Nasional.Calculating the unit cost of a tonsillectomy was done as a study of the correspondence between the cost of services and a health claim Methods:The study was a descriptive qualitative case study design. Tonsillectomy unit cost calculation using activity based costing (ABC) with the goal difference obtained unit costs plus a margin to claim CBG INA in 2012.             Result: Based on the calculation, the unit cost of services tonsillectomy with activity-based costing method is Rp. 2.265.732. ABC unit cost calculations result in a greater cost than the claims of INA CBG so get the difference in cost of Rp. 785.034. Conclusions: There is a negative difference between the calculation of service bi tonsillectomy ABC method with INA CBG claim. So that needs to be done by the hospital cost efficiency.Key Word: Tonsillectomy, INA CBG, Activity Based Costing.
PENGARUH KUALITAS JASA PELAYANAN TERHADAP CITRA INSTALASI RADIOLOGI DI RUMAH SAKIT GIGI DAN MULUT PENDIDIKAN UNIVERSITAS MUHAMMADIYAH YOGYAKARTA Umam, Shohibul; Handayani, Siti Dyah; 'Aini, Qurratul
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 3, No 2 (2014): July
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v3i2.973

Abstract

Background : RSGM-P UMY already have tools such as the installation of radiological medical support enforcement destined diagnose oral disease. Problems that arise sometimes results are not as expected , and response less in service . The purpose of this study to analyze and explain the effect of partial and simultaneous quality radiology services to the installation image in RSGM-P UMY. Method : using quantitative methods , research subjects dentists and coass student in RSGM- P UMY . Installation of radiological research object . Types of studies using cross-sectional data was obtained from questionnaires and analyzed using multiple regression. Results: The regression equation based on existing variables positively influence the assurance (0.069), empathy (0.171), reliability (0.073), responsiveness (0,037), services (0.450), professionalism (0.326) and there was a negative , namely physical appearance (-0.016). Based on the t test of the quality of service simultaneously affect the installation image RSGMP UMY , based on the F test ( Anova : Sig . 0,000 ) is the quality of service simultaneously affect the image RSGMP UMY installation , and test results influence the determination coefficient percentage at 39.5 % . Conclusion: The services quality there are  assurance, empathy , reliability , responsiveness , physical appearance have partial can’t effect on image radiologi installation. Variable  service and professionalism have an influence on the image of radiological installations RSGMP UMY . The variable quality services have an simultan effect on the image of radiological installations RSGMP UMY.Keywords: Quality, Image Radiology Installation
ANALISIS DESKRIPTIF GAYA KEPEMIMPINAN SITUASIONAL KEPALA RUANGAN PERAWATAN RUMAH SAKIT PKU MUHAMMADIYAH YOGYAKARTA Deby Zulkarnain Rahadian Syah; Heru Kurnianto Tjahjono
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 3, No 2 (2014): July
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v3i2.970

Abstract

The PKU Muhammadiyah HospitalOf Yogyakarta is referred Islamic hospital type B in Special Governmental State Yogyakarta and Central Java. In spite of being referred hospital, in giving service and nursing care has not been optimal. Head of nursing section has significant role in organizing  associate nurse in effort of better service. A successful head section must be a good identifier and could appreciating the spirit of curiosity. Four situational leadership style such as, instructing, consulting, participating and delegating, will be analyze to see the tendency of leadership style that be used by the head of  nursing section of PKU Muhammadiyah Hospital of Yogyakarta.This research is the quantitative-descriptive research. Measurement tools of this research using questioners that being distribute to 94 respondent. The subject of this research is vocational nurse on inpatient room of the PKU Muhammdiyah Hospital of Yogyakarta.Result of this research in the way of leadership assessed by associate nurse  on head nursing section  in patient room shows that ibnu shina room used consulting style 72,7%, marwah 56,3% consulting, roudhoh 63,3% consulting, arafah 53,8% participating, shofa-musdalifah 71,4% consulting, zam-zam 81,8% participating, and multazam 72,2% consulting.The  style of situational leadership dominantly applied by the head nurse section of PKU based on the assessment of associate nurse is consulting leadership. The style of situational leadership not applied by the head nurse section is instructing.Key words: Situational leadership, head nursing section
PENGARUH KUALITAS PELAYANAN DAN HARGA TERHADAP KEPUASAN PASIEN PADA KELAS VIP, 1, 2, DAN 3 (STUDI PADA RSU PKU MUHAMMADIYAH GAMPING YOGYAKARTA) Virdy Kurniawan; Susanto .
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol 3, No 2 (2014): July
Publisher : Universitas Muhammadiyah Yogyakarta in Clollaboration with ADMMIRASI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v3i2.1111

Abstract

This thesis examines the influence of service quality and price to patient satisfaction at the class VIP, 1, 2, and 3 in RSU PKU Muhammadiyah Unit 2 Gamping Yogyakarta. The issues examined are: there is influence of service quality and price to patient satisfaction simultaneously at class VIP, 1, 2 and class 3 in RSU PKU Muhammadiyah Unit 2 Gamping, there is influence of service quality dimensions to patient satisfaction individually at class VIP, 1, 2 and class 3 in RSU PKU Muhammadiyah Unit 2 Gamping, and there is influence of service prices on patient satisfaction individually at class VIP, 1, 2 and VIP 3 in RSU PKU Muhammadiyah Unit 2 Gamping.This research is quantitative with the cross sectional study such as data collected only once. Data collected using questionnaires. Questionnaires carried out on 160 RSU PKU Muhammadiyah Unit 2 Gamping patients who are derived from the class VIP, class 1, 2, and class 3. Respondents determined by using convenience sampling who have stayed at PU Muhammadiyah Hospital Unit 2 Gamping at least 1 day.From the study, it is found that there is significant effect of service quality and price simultaneously on patient satisfaction at class VIP, 1, 2 and 3 in RSU PKU Muhammadiyah Unit 2 Gamping. It is known from the results of the F test which is getting significant results for all classes at  µ (0,05). This means that hypothesis 1 proved (There is the influence of service quality and cost simultaneously on patient satisfaction at class VIP, 1, 2 and 3 in RSU PKU Muhammadiyah Unit 2 Gamping). There is significant influence of dimensions of service quality individually to patient satisfaction at class VIP, 1 , 2 and 3 in RSU PKU Muhammadiyah Unit 2 Gamping. It is known from the results of the F test which is getting significant results for all classes at µ (0,05). This means that hypothesis 2 proved (There is the influence of the dimensions of service quality individually on patient satisfaction at class VIP, 1, 2 and 3 in RSU PKU Muhammadiyah Unit 2 Gamping). In this case dimension that has a significant influence on the VIP is tangibles dimension, responsiveness and empathy (the most dominant is empathy). Dimensions that have a significant influence on the class 1 is responsiveness dimension and empathy (the most dominant is empathy). Dimensions that have a significant influence on the class 2 is all dimensions (the most dominant is reliability). Dimensions that have a significant influence on the class 3 is assurance dimension (the most dominant is assurance).There is significant influence of price to patient satisfaction individually at class VIP, 2 and 3 in RSU PKU Muhammadiyah Unit 2 Gamping, except in patients class 1. It is known from the t test at µ (0,05 ).Keywords : Service Quality, Price, Patient Satisfaction, RSU PKU Muhammadiyah Unit 2 Gamping Yogyakarta

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