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Jurnal Ilmiah Administrasi Publik (JI@P)
Published by Universitas Slamet Riyadi
ISSN : 23554223     EISSN : 28080211     DOI : 10.33061
Core Subject : Social,
Social Sciences
The aim of this journal publication is to disseminate the conceptual thoughts or ideas and research results that have been achieved in the area of public administrations and policies. Jurnal Ilmu Administrasi Publik particularly focuses on the main problems in the development of the sciences of public policies and administration areas as follows: Bureaucracy and Administration Development; Decentralization and Regional Autonomy; Economic and Public Policy; Public Management and Governance; Any specifics issues of public policy and management.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 14 Documents
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Search results for , issue "Vol 11 No 2 (2022): JI@P" : 14 Documents clear
JURNAL PENGARUH KUALITAS PELAYANAN DAN KINERJA PEGAWAI TERHADAP KEPUASAN MASYARAKAT PADA PELAYANAN KTP ELEKTRONIK DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN KARANGANYAR: PENGARUH KUALITAS PELAYANAN DAN KINERJA PEGAWAI TERHADAP KEPUASAN MASYARAKAT PADA PELAYANAN KTP ELEKTRONIK DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN KARANGANYAR Eko Agus Santoso; Aris Tri Haryanto; Herning Suryo Sarjono
JI@P Vol 11 No 2 (2022): JI@P
Publisher : Master of Public Administration, Universitas Slamet Riyadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33061/jp.v11i2.7125

Abstract

The development of service quality and community demands for quality services,currently there are still many complaints from the public in the e-KTP service atthe Population and Civil Registration Service in Karanganyar Regency. Thepurpose of this study was to determine the effect of service quality and employeeperformance partially and simultaneously on community satisfaction in theElectronic ID card service at the Population and Civil Registration Office ofKaranganyar Regency. This type of research is a quantitative approach. Theresearch sample is 100 community respondents who use e-KTP services. Datacollection techniques using questionnaires, documentation, and literature study.The hypothesis testing technique uses Multiple Regression Analysis, t test, F test,and the coefficient of determination (R2). Based on the results of research anddata analysis, this study can be concluded that the quality of service andperformance partially and simultaneously affect public satisfaction with theElectronic ID card service at the Population and Civil Registration Office ofKaranganyar Regency.Keywords: Service Quality, Performance, Public Satisfaction
The Kinerja PMI Kabupaten Klaten Dalam Upaya Penanggulangan dan Pencegahan Penyebaran Virus Covid - 19 di Kabupaten Klaten: Kinerja, PMI, Covid - 19 Endang Lestari
JI@P Vol 11 No 2 (2022): JI@P
Publisher : Master of Public Administration, Universitas Slamet Riyadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33061/jp.v11i2.7133

Abstract

The objectives of the study were to determine and analyze: (1) the performance ofPMI in Klaten Regency in efforts to control and prevent the transmission of theCovid-19 virus in Klaten Regency; (2) Obstacles faced by PMI Klaten Regency inefforts to control and prevent the transmission of the Covid-19 virus in KlatenRegency; (3) Solutions taken to anticipate the obstacles faced by PMI KlatenRegency in efforts to overcome and prevent the transmission of the Covid-19 virusin Klaten Regency.This research is a qualitative descriptive with a case studyapproach. Data collection techniques using observation, interviews, anddocumentation. Data validation used triangulation of data sources and methods.The data analysis technique used was descriptive qualitative analysis. The resultsof the study concluded that: (1) PMI Klaten Regency's performance in efforts toovercome and prevent the transmission of the Covid-19 virus in Klaten Regency,namely: very high responsibility in achieving target targets, quite effectiveactivities, quite productive in realizing work programs, and quality of servicepretty good; (2) Obstacles faced by PMI Klaten Regency in efforts to control andprevent the transmission of the Covid-19 virus in Klaten Regency, namely: lack ofpublic awareness about healthy and clean lifestyles and concern for theenvironment, and lack of human resources, due to the reach of the Klaten Regencyarea which is infected by the Covid-19 pandemic is quite widespread, and evenlydistributed in almost every District, while PMI Klaten employees and volunteersare also limited in number; (3) The solutions taken to anticipate the obstaclesfaced by PMI Klaten Regency in efforts to overcome and prevent the transmissionof the Covid-19 virus in Klaten Regency, namely: increasing socialization andeducation to the community by taking into account the characteristics ofcommunity members, increasing human resource capacity in the field ofprevention and control. Covid-19 prevention.Keywords: Performance, PMI, Covid-19
JM INOVASI PATEN KECAMATAN SUMBERLAWANG SRAGEN Joko Mursid; Aris Tri Haryanto; Joko Pramono
JI@P Vol 11 No 2 (2022): JI@P
Publisher : Master of Public Administration, Universitas Slamet Riyadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33061/jp.v11i2.7134

Abstract

The purpose of this research is to describe the innovation of the DistrictIntegrated Administrative Service (DIAS) in Sumberlawang District, SragenRegency. This type of research is a qualitative research with a case studyapproach. Data collection techniques used: in-depth interviews, documentationstudies, and observation. Data validation uses: trustworthiness, transferability,and certainty. The data analysis technique uses an interactive model. The resultsof the study concluded that: (1) DIAS is a service innovation, has characteristicssuch as: as new knowledge, new ways, has new objects, requires new technologysupport, and is a form of new invention in sub-district organizations in providingservices to the community; (2) Obstacles faced by Sumberlawang Sub-district,Sragen Regency in implementing DIAS innovation, among others: lack of skillsand number of sub-district HR personnel to serve the community, lack ofsocialization to the community, budget support that has not been maximized.However, all these shortcomings are still within reasonable limits so that theimplementation of the DIAS program can still be carried out; (3) The solutionstaken to anticipate the obstacles faced by Sumberlawang Sub-district, SragenRegency in implementing DIAS innovation, include: providing training foremployees on the use of DIAS applications, increasing socialization about DIASto the public, proposing additional budgets in the future, and making efficiencythe existing budget for purposes deemed urgent to implement the DIAS programin order to keep it running.Keywords: Innovation, DIAS
Jurnal Sri Mulyono PELAYANAN KANTOR KELURAHAN SEWU KECAMATAN JEBRES KOTA SURAKARTA, PROVINSI JAWA TENGAH: Jurnal Sri Mulyono Sri Mulyono
JI@P Vol 11 No 2 (2022): JI@P
Publisher : Master of Public Administration, Universitas Slamet Riyadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33061/jp.v11i2.7135

Abstract

Public services at the kelurahan level are interesting to observe because theiractivities are in the context of meeting the basic needs of the community for goodsor services and administrative services related to the interests of the community.The purpose of the study was to describe and analyze the services of the SewuVillage Office, Jebres District, Surakarta City. The research method usesdescriptive qualitative. Informants are employees of Sewu Village and residents ofSewu Village. Data collection techniques using interviews, observation, anddocumentation. The data analysis technique uses an interactive analysis model.The data validity technique uses source triangulation.Based on the results of the research and discussion, it can be concluded that:Services at the Sewu Village Office related to Tangibles (direct evidence),Reliability (reliability), Responsiveness (responsiveness), Assurance (guarantee),and Empathy (empathy) have been implemented well enough by employees so thatthere is social interaction between kelurahan employees and service users. Theresults of this study indicate that the service in Sewu Village has been runningwell although it has not been maximized due to several obstacles due toinadequate facilities and infrastructure, technical constraints and existing humanresources, but all of them can still be overcome so that services can run asplanned.Keywords: tangible, reliability, responsiveness, assurance, and empathy.
IMPLEMENTASI KEBIJAKAN PERATURAN WALIKOTA SURAKARTA NOMOR 13 TAHUN 2019 TENTANG TATA KELOLA DATA KEMISKINAN DAERAH TAHUN 2020- 2021 (STUDI EMPIRIS DI KOTA SURAKARTA PROVINSI JAWA TENGAH) Taufan Adi Redina Purnama
JI@P Vol 11 No 2 (2022): JI@P
Publisher : Master of Public Administration, Universitas Slamet Riyadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33061/jp.v11i2.7137

Abstract

The purpose of carrying out the research which is expected to be achieved is toanalyze the implementation of Mayor Regulation Number 13 of 2019 concerningRegional Poverty Data Governance.The research method used in this research is qualitative research. The purpose ofthis qualitative research is to analyze the implementation of mayoral regulationnumber 13 of 2019. This research is in the process of using data collectiontechniques in the form of observations and interviews with objects that will beused as the basis of research to examine the phenomenon of the existence of nonpoorcitizens entering the poverty database and the phenomenon of peopleclaiming to be poor to get assistance, therefore the researcher uses this type ofqualitative research.The results of the research conducted are that the governance of regional povertydata in accordance with Mayor Regulation No. 13 of 2019 has been carried outeffectively according to the plan of the Surakarta City Government. through thedata that has been presented based on Edward III's theory seen from 4 indicators:1. Communication: in the implementation of the policy, it has been carried outwell and clearly for all members of poverty data management, most of thecommunication is done with the whatups group so that problems can be quicklyresolved related to technical and policy issues. 2. Resource: In its implementation,there is already a division of tasks and responsibilities for each task and functionof the poverty data management team as well as utilizing technology in managingregional poverty data. 3.Disposition: governance of poverty data and has beenregulated in Mayor Regulation No. 4 of 2018. 4.Bureaucratic structure : theexistence of Standard Operating Procedure and main functions in carrying outthe duties and responsibilities of the team. So that the realization and planachievements prove that the activities of the poverty data management team arecarried out according to their duties and functions and achieve the predeterminedtargets. However, there is something that is less trusted, namely related to : 1.Communication: Communication that must be strengthened by the strategy ofdelivering information or outreach to the public about checking the status ofpoverty data through conventional methods or with social media, with this methodthe public will know the status in the poverty database. 2.Bureaucratic structure :Bureaucratic structure in the absence of Standard Operating Procedure thatregulate the movement of the poor so that it is confusing in data collection, whichresults in aid not being targeted.Keywords: communication, resources, disposition, organisation structures
EFEKTIVITAS PENYERAPAN ANGGARAN DINAS PEKERJAAN UMUM DAN PENATAAN RUANG KABUPATEN MADIUN TAHUN 2020 Agustin .; Suwardi .; Adi Purwanto
JI@P Vol 11 No 2 (2022): JI@P
Publisher : Master of Public Administration, Universitas Slamet Riyadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33061/jp.v11i2.7156

Abstract

Budget absorption is one of the indicators that can show the success ofprograms or policies carried out by the government. The realization to budgetratio reflects the absorption of the budget in carrying out various programs thathave been set. With this consideration, the ability to absorb the budget by thelocal government can be an indicator of the performance of the city / districtgovernment.The results showed that the dominant causes of low budgetabsorption in the Office of Public Works and Spatial Planning of Madiun districtin the fourth quarter of 2020 were the Planning factor with a percentage of 4,98%the Implementation of the Budget with a percentage of 3,69%, Human Resourceswith a presentation of 3,75% and procurement of services with a percentage of3,66% % while the main factor in planning led to low budget absorption in thefourth quarter of 2020 was the presence of Government policy on budgetreduction (recofusing) 4,35% Incorrect account determination so that it needsrevision of the document 3,7%, Preparation of budget ceiling is too low not inaccordance with market prices) 3,6%, There is a price adjustment due togovernment policy (escalation) 3,7%, Less effective cash budget planning causesthe implementation of activities / projects not in accordance with the withdrawalplan per quarter / cash budget listed in the DPA form.3,75%Keywords: Effectiveness, Absorption Stack, Martani and lubis
KINERJA SMA NEGERI 1 KABUPATEN KARANGANYAR PROVINSI JAWA TENGAH Hermansyah .
JI@P Vol 11 No 2 (2022): JI@P
Publisher : Master of Public Administration, Universitas Slamet Riyadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33061/jp.v11i2.7157

Abstract

An analysis of the performance of public organizations is important to findinformation as an evaluation activity in order to assess the success of theimplementation of its duties and functions. SMA N 1 Karanganyar is one of theleading public high schools in Karanganyar Regency with an A (Excellent)accreditation. This study aims to examine how the performance of SMA Negeri 1Karanganyar Regency, Central Java Province. The research used a qualitativecase study type method. The primary and secondary data, collected throughinterviews and documentation, and refers to various written sources. Thisresearch use performance analysis theory for the public sector, with indicators ofresponsiveness, responsibility, accountability, productivity, and service quality.The results found that SMA N 1 Karanganyar met good indicators in terms ofresponsiveness, responsibility, accountability, and productivity. However,limitations were found in terms of responsiveness which could still be optimized,due to limited socialization of complaint management. In addition, in terms ofservice quality, it is necessary to pay attention to empathy because there is noopen academic dialogue and public relations to collect input from the widercommunity. So, there is no better service agenda and priority based on user inputand the general public.Keyword: responsiveness, responsibility, accountability, productivity, servicequality, SMAN 1 Karanganyar
ANALISIS PELAYANAN OPERASI DAN PEMELIHARAAN IRIGASI PADA UNIT PELAKSANA TEKNIS SUMBER DAYA AIR DINAS PEKERJAAN UMUM DAN PENATAAN RUANG KABUPATEN MADIUN, PROPINSI JAWA TIMUR TAHUN 2021 Karon Suprapto; Joko Pramono; Adi Purwanto
JI@P Vol 11 No 2 (2022): JI@P
Publisher : Master of Public Administration, Universitas Slamet Riyadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33061/jp.v11i2.7174

Abstract

Irrigation Operation and Maintenance cannot be separated from the activities ofproviding services in the field of agriculture through an irrigation network. Thepurpose of the study was to analyze the operation and maintenance of irrigationservices and to examine the efforts of the UPT SDA of the Public Works andSpatial Planning of Madiun Regency in the service of irrigation operations andmaintenance. Validation of data to ensure that between what is observed andresearched is appropriate and really exists and that the event actually happenedand can be trusted. The process of data analysis in this research by studying andreviewing all available data from various sources obtained from directobservation and interviews. The results showed that the irrigation serviceoperation and maintenance process was not optimal, due to the lack ofmaintenance of the irrigation network and the lack of operational andmaintenance personnel for the irrigation network, causing high maintenancecosts, slow irrigation water services to farmers, many damaged sluice gates andwidespread theft of water.Keywords: Maintenance Operations, Irrigation, Tangibles, Qualitative.
IMPLEMENTASI PERATURAN REKTOR UNIVERSITAS SEBELAS MARET NOMOR 6 TAHUN 2018 TENTANG PENYUSUTAN ARSIP PENELITIAN TAHUN 2021 Yani Maryudiasti; Winarti .; Aris Tri Haryanto
JI@P Vol 11 No 2 (2022): JI@P
Publisher : Master of Public Administration, Universitas Slamet Riyadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33061/jp.v11i2.7178

Abstract

This study aims to describe and analyze the implementation of the Rector’s UNSRegulation Number 6 of 2018 concerning Archive Disposition at UNS in the 2021Research Year and the factors that support and hinder its implementation. ThisRector’s UNS Regulation regulates the disposal of archives at Universitas SebelasMaret by reducing the volume of archives through the transfer of inactivearchives, destruction of archives that have no use value, and submission of staticarchives. This research is a qualitative descriptive study. The data were obtainedfrom the results of interviews, observations, and document searches. Sampleswere taken by purposive sampling technique. The data analysis was carried outqualitatively using an interactive data analysis model, testing the validity withdata triangulation techniques. The results of the research on the bureaucraticstructure, namely the Unit Kearsipan II has not been formed, there are alreadySOPs and there is no fragmentation. The communication factor, the indicator isthe clarity or clarity of the transmission receiver and the consistency of thecommunication transmission has been fulfilled. Resource factors, the indicatorsare the skills of implementing activities that need to be improved and lack offocus, as well as inadequate facilities to carry out activities. The last factor thatinfluences is the tendency of the implementer, the indicator is the perception of theimplementer who is very supportive of carrying out archive disposition.Keywords: implementation, archive disposition, archives.
IMPLEMENTASI KEBIJAKAN PENANGGULANGAN PANDEMI COVID-19 TAHUN 2021 DI KELURAHAN WUNGU KECAMATAN WUNGU KABUPATEN MADIUN, PROVINSI JAWA TIMUR Eko Roedianto; Joko Pramono; Adi Purwanto
JI@P Vol 11 No 2 (2022): JI@P
Publisher : Master of Public Administration, Universitas Slamet Riyadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33061/jp.v11i2.7202

Abstract

The Covid-19 pandemic is a problem that highlights the attention of many peoplein various parts of the world. Since it was first noticed from patients infected withCovid-19 in Wuhan, Hubei Province, China on December 8, 2019, the virus hasnow spread to 216 countries. This pandemic has not only threatened humanhealth, but has also affected the world economic downturn. The most affectedsectors are aviation, transportation, hotels and restaurants. This uncertainsituation will further aggravate global financial stability. The Village Governmentis at the forefront of tackling this pandemic. This research uses descriptivequalitative research methods. In accordance with the formulation of the problemand the purpose of this research, the focus in tackling Covid-19 and to measurethe success of a policy implementation according to Edward III theory can bemeasured through four dimensions, namely: Communication, Resources,Disposition and Bureaucratic Structure.Keywords: Implementation, Countermeasures, Pandemic Covid-19

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