cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Malik
Contact Email
jurnal.ejkpp@ubl.ac.id
Phone
+6281373048228
Journal Mail Official
jurnal.ejkpp@ubl.ac.id
Editorial Address
Pascasarjana Universitas Bandar Lampung Kampus B Jln. Z.A. Pagar Alam No.89 Labuhan Ratu - Bandar Lampung 35142
Location
Kota bandar lampung,
Lampung
INDONESIA
Jurnal Kebijakan dan Pelayanan Publik
Published by Universitas Bandar Lampung
ISSN : -     EISSN : 24431214     DOI : http://dx.doi.org/10.36448/ejkpp.v9i3
Core Subject : Social,
Social Sciences
Jurnal Kebijakan dan Pelayanan Publik (e-JKPP) diterbitkan oleh Magister Ilmu Administrasi Program Pascasarjana Universitas Bandar Lampung, tujuan utama jurnal ini adalah untuk menyebarkan analisis kritis dan orisinal dari para peneliti dan praktisi akademik tentang berbagai masalah sosial, Kebijakan, politik, pemerintahan, dan Administrasi baik lokal, Nasional maupun Internasional. yang dapat diakses dan diunduh secara gratis secara online untuk memastikan visibilitas tinggi dengan peningkatan kutipan untuk semua artikel yang diterbitkan. memberikan analisis eksklusif tentang isu-isu sosial, Kebijakan, politik, pemerintahan, dan Administrasi dari berbagai perspektif. e-JKPP memberikan hasil studi berkualitas tinggi dan pemikiran baru bagi praktisi akademik, peneliti, dan publik untuk mendobrak kompleksitas dan dinamika perubahan sosial-politik kontemporer. Jurnal e-JKPP telah terdaftar ISSN 2443-1214 sejak 2015. e-JKPP Terbit dalam bahasa Indonesia sejak tahun 2015, e-JKPP terbit Tiga Kali Pertahun Pada April, Agustus, dan Desember. e-JKPP mengundang peneliti, akademisi, praktisi, dan publik untuk mengirimkan tulisan kritisnya dan berkontribusi pada pengembangan Kebijakan dan Pelayanan Publik secara Lokal, Nasional dan Internasional.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 2 Documents
 1 
Search results for , issue "Vol 10, No 1 (2024): April" : 2 Documents clear
Analisis Kualitas Pelayanan Publik di Kantor Kelurahan Kotabaru Kecamatan Cibeureum Kota Tasikmalaya Iskandar, Ade; Kornelia, Kornelia; Lakoni, Lakoni
e-JKPP Vol 10, No 1 (2024): April
Publisher : Universitas Bandar Lampung (UBL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36448/ejkpp.v10i1.3814

Abstract

This study aims to assess the quality of public services at the Kotabaru Village Office and identify factors that support and hinder these services. The research was conducted in Kotabaru Village, Cibeureum Subdistrict, Tasikmalaya City using observation and interview methods with service providers and users, with data analysis using qualitative descriptive analysis. Data collection included observation, interviews, and documentation, with interviews conducted with seven respondents. The research findings show that public services at the Cibeureum District Office have generally been running well. The main factors affecting service quality include employee discipline, availability of equipment and facilities, availability of service standards, and guarantee of cost and timeliness in the service process. Supporting aspects of service quality are employee discipline, showing good performance and behaviour, employee responsiveness to service users, guaranteeing timely service processes. The inhibiting aspects of service quality are lack of equipment and facilities, absence of clear service standards, uncertainty in the service process.
Pengaruh Tambahan Penghasilan Pegawai Terhadap Kinerja Pegawai di Sekretariat Daerah Provinsi Sulawesi Tenggara Bake, Jamal; Marghana, Revisya Alita; Merliyana, Merliyana
e-JKPP Vol 10, No 1 (2024): April
Publisher : Universitas Bandar Lampung (UBL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36448/ejkpp.v10i1.3815

Abstract

This study aims to analyse the effect of additional employee income on performance at the Regional Secretariat of Southeast Sulawesi Province. The research method used is quantitative descriptive analysis. The population of this study consisted of 64 employees who were Civil Servants or State Civil Apparatus who worked at the Secretariat in the southeast Sulawesi Province. This study used a total sampling approach, by including all employees as samples. Data collection was carried out using a closed questionnaire with a Likert scale, while data analysis was carried out using descriptive statistics and simple linear regression. The results showed that additional income had a positive and significant effect on employee performance at the Regional Secretariat of Southeast Sulawesi Province. For future research, it is recommended to focus on analysing the indicators of Employee Performance Allowance based on the theories of experts and not only rely on laws or regulations. In addition, future research can explore other factors outside the current research model that may affect employee performance, beyond the scope of the Employee Performance Allowance.

Page 1 of 1 | Total Record : 2

 1 

Filter by Year

2024 2024


Reset
Filter By Issues
All Issue Vol 10, No 3 (2024): Desember Vol 10, No 2 (2024): Agustus Vol 10, No 1 (2024): April Vol 9, No 3 (2023): Desember Vol 9, No 2 (2023): Agustus Vol 9, No 1 (2023): April Vol 8, No 3 (2022): Desember Vol 8, No 2 (2022): Agustus Vol 8, No 1 (2022): April Vol 7, No 3 (2021): DESEMBER Vol 7, No 2 (2021): Agustus Vol 7, No 1 (2021): April Vol 6, No 3 (2020): DESEMBER Vol 6, No 2 (2020): April Vol 6, No 1 (2020): AGUSTUS Vol 5, No 3 (2019): DESEMBER Vol 5, No 2 (2019): Agustus Vol 5, No 1 (2019): April Vol 4, No 3 (2018): Desember Vol 4, No 2 (2018): Agustus Vol 4, No 1 (2018): April Vol 3, No 3 (2017): DESEMBER Vol 3, No 2 (2017): Agustus Vol 3, No 1 (2017): APRIL Vol 2, No 3 (2016): Desember Vol 2, No 2 (2016): Agustus Vol 2, No 1 (2016): JULI Vol 1, No 3 (2015): Desember Vol 1, No 2 (2015): Agustus Vol 1, No 1 (2015): April More Issue