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OPERATION EXCELLENCE: Journal of Applied Industrial Engineering
Published by Universitas Mercu Buana
ISSN : 2085429     EISSN : 26545799     DOI : 10.22441/oe
Core Subject : Science,
Decision Sciences, Operations Research & Management
The aim of Operations Excellence: Journal of Applied Industrial Engineering (OE Journal) is to publish theoretical and empirical articles that are aimed to contrast and extend existing theories, and build new theories that contribute to advance our understanding of phenomena related with industrial engineering and industrial management in organizations, from the perspectives of Quality Engineering, Productivity Improvement, Logistic & Distribution, Supply Chain Management, Performance Management & Improvement System, Modelling, Operations Management, Optimization, Green Manufacturing.
Arjuna Subject : -
Articles 12 Documents
 1   2 
Search results for , issue "Vol 12, No 2, (2020): OE Juli 2020" : 12 Documents clear
Penerapan lean manufacturing untuk meningkatkan kinerja procurement dengan analisa performance supplier pada kasus industri baja Muhammad Zuhdi Prasetyo Nugroho
Operations Excellence: Journal of Applied Industrial Engineering Vol 12, No 2, (2020): OE Juli 2020
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2020.v12.i2.003

Abstract

The steel industry is classified as a strategic industry that supports many industries, due to continuous national development. The steel industry must improve the quality of its production processes in order to increase its competiveness. One factor that supports the stability of the production process is the procurement process. To overcome the problem, the TOPSIS method is used to analyze supplier performance as a basis for determining supplier selection during the procurement process. Data is taken from the results of the questionnaire from the Material Procurement Division and the Vendor Management Office with criteria of price, quality, delivery time, suitability of the goods and Supplier Professionalism, and by choosing five alternative suppliers who are active in supplying goods. From the results of the questionnaire created a normalized matrix. Form the matrix determined distance with positive solution and negative solution alternative so we get a preference value for each alternative, and obtained PT. Siemen as a supplier with the closest relative proximity with a value of 0.6469.
Usulan perbaikan kualitas pelayanan penerbitan sertifikat tanah dengan pendekatan Quality Function Deployment Nur Martia
Operations Excellence: Journal of Applied Industrial Engineering Vol 12, No 2, (2020): OE Juli 2020
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2020.v12.i2.010

Abstract

Quality Function Deployment uses a very different approach because it adds value to the product by maximizing positive quality, such as ease of use, pleasure, and luxury. Visible or invisible customer needs will be handled by Quality Function Deployment.  Research analysis found 31 service quality attributes, consisting of 10 variables of simplicity, clarity, time certainty, accuracy, security, responsibility, completeness of infrastructure, ease of access, friendly discipline, comfort. There were still 23 House of Quality results that did not meet customer satisfaction that was prioritized for improvement.  The priority order of improvement is most important to the requirements of the customers, namely the responsibility of the officer in the work with a relative importance of 26,225 in stage 1 and Making an assessment of the performance of the officer with a relative importance of 18,424 is the highest value for QFD stage 2.

Page 2 of 2 | Total Record : 12

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