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Jurnal Ilmiah Mahasiswa Ekonomi Manajemen
Published by Universitas Syiah Kuala
ISSN : 26147696     EISSN : 2598635X     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
Arjuna Subject : -
Articles 15 Documents
 1   2 
Search results for , issue "Vol 5, No 4 (2020): November" : 15 Documents clear
PENGARUH E-SERVICE QUALITY DAN E-TRUST TERHADAP E-LOYALTY DENGAN E-SATISFACTION SEBAGAI VARIABEL INTERVENING (STUDI PADA PELANGGAN SORABEL DI BANDUNG) Sekar Sedyaning Kasih; Nadya Novandriani Karina Moeliono
Jurnal Ilmiah Mahasiswa Ekonomi Manajemen Vol 5, No 4 (2020): November
Publisher : Departemen Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jimen.v5i4.15512

Abstract

This study aims to determine the effect of e-service quality dan e-trust towards e-loyalty as e-satisfaction as intervening variable on Sorabel consumers in Bandung. The type of the study used are descriptive and casual. The sampling of this research uses non  probability sampling method aside from 100 people. The research is quantitative and uses descriptive analysis technique and path analysis technique. Questionnaire   be measured use Likerts Scale. Data processing was performed using SPSS 25s . The results of the descriptive analysis showed that the e-service quality, e-trust, e-satisfaction and e-loyalty variables were in the good category. The results of the study prove that e-service quality and e-trust have an influence on e-satisfaction and e-service quality and e-trust have influence on e-loyalty with e-satisfaction as an intervening variable.
PENGARUH PENDAPATAN USAHA DAN BIAYA OPERASIONAL TERHADAP LABA BERSIH PADA PERUSAHAAN MANUFAKTUR SUB SEKTOR LOGAM DAN SEJENISNYA YANG TERDAFTAR DI BURSA EFEK INDONESIA PERIODE 2014-2018 Laely Rahmawati; Kosasih Kosasih
Jurnal Ilmiah Mahasiswa Ekonomi Manajemen Vol 5, No 4 (2020): November
Publisher : Departemen Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jimen.v5i4.15479

Abstract

This study aims to find out operating revenue, operating costs, net profit, the effect of operating revenue on net profit, the effect of operating costs on net profit and the effect of operating revenue and operating costs on net profit of manufacturing companies metal and the like sub sector that listed on Indonesia Stock Exchange 2014-2018 period. The method used in this study is descriptive and verification with quantitative approach. 30 samples was obtained from the income statement of 6 companies per 2014-2018. Descriptive statistic, multiple linear regression analysis, coefficient of determination and hypothesis test is the statistics method used. From the results of this study note that operating revenue fluctuates and tends to increase, operating costs fluctuates and tends to increase, net profit fluctuates and tends to decreased, operating revenue is not influential to net profit, operating costs is influential to net profit, operating revenue and operating costs is simultaneously influential to net profit.
PENGARUH PERSEPSI EKSTERNAL PRESTISE TERHADAP PERILAKU MENYIMPANG DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI PADA KARYAWAN PT. TELKOMUNIKASI INDONESIA CABANG BANDA ACEH Safira Ulfa; Sofyan Sofyan
Jurnal Ilmiah Mahasiswa Ekonomi Manajemen Vol 5, No 4 (2020): November
Publisher : Departemen Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jimen.v5i4.12579

Abstract

This study aims to determine and explain the effect of Prestige External Perception on Deviant Behavior with Job Satisfaction as a Mediation Variable in PT. Indonesian Telecommunications Communication Branch Banda Aceh. The type of research used in this study is explanatory with a quantitative approach. The population of this study is employees at PT. Telkom Indonesia Banda Aceh Branch. The sample was taken as many as 127 respondents. Hypothesis testing uses Hierarchical Linear Modeling analysis with the help of Spss 20.0 for Windows. The test results show that Prestige External Perception has a negative effect on Deviant Behavior in PT employees. Telkom Indonesia Banda Aceh Branch. Prestige External Perception has a negative effect on Employee Welfare. Job Satisfaction is positively related to Deviant Behavior. Job Satisfaction mediates partially (partial mediation) Prestige External Perception of Deviant Behavior.
PENGARUH DUKUNGAN REKAN KERJA DAN DUKUNGAN KELUARGA TERHADAP KINERJA DENGAN JOB EMBEDDEDNESS SEBAGAI PEMEDIASI PADA ANGGOTA KEPOLISIAN SATLANTAS POLRESTA BANDA ACEH Noratul Mukarramah; Nur chalil
Jurnal Ilmiah Mahasiswa Ekonomi Manajemen Vol 5, No 4 (2020): November
Publisher : Departemen Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jimen.v4i3.6817

Abstract

This study aims to determine the effect of coworker and family support on performance with job embeddedness as a mediator. Empirical study was conducted on police personnel in Satlantas Polresta of Banda Aceh using questionnaires as research instruments, in which the sample in this study is 86 respondents. Nonprobability Sampling is used as sampling technique with Sensus Sampling method. The Hierarchical Linear Modeling (HLM) method was used as a data analysis method using the IBM SPSS 20 software. The results of this study indicate that the coworker and family support have a positive and significant effect on performance, job embeddedness have a positif and significant effect on performance, and the coworker and family support have a positif and significant effect on job embeddedness. In addition to the results obtained that job embeddedness mediate the positive influence of coworker and family support on performance. 
PENGARUH FUNGSI WEBSITE, PERSEPSI KEGUNAAN, DAN PERSEPSI MANFAAT TERHADAP KEPUASAN PELANGGAN BUKALAPAK Riska Melawati; Tri Indra Wijaksana
Jurnal Ilmiah Mahasiswa Ekonomi Manajemen Vol 5, No 4 (2020): November
Publisher : Departemen Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jimen.v5i4.15695

Abstract

Penelitian ini dilakukan untuk mengetahui pengaruh website functionality, perceived usability, dan perceived usefulness terhadap kepuasan pelanggan e-commerce Bukalapak Indonesia. Penelitian ini menggunakan metode kuantitatif dengan jenis penelitian deskriptif dan kausal. Pengambilan sampel dilakukan dengan metode non probability sampling jenis Purposive Sampling, dengan jumlah responden sebanyak 400 orang. Teknik analisis data menggunakan analisis deskriptif dan analisis regresi linier berganda. Hasil teknik analisis regresi linier berganda website functionality, perceived usability, dan perceived usefulness secara simultan berpengaruh positif terhadap kepuasan pelanggan Bukalapak. Besarnya pengaruh website functionality, perceived usability, dan perceived usefulness secara bersama-sama sebesar 68,4% terhadap kepuasan pelanggan. Secara parsial website functionality, perceived usability, dan perceived usefulness berpengaruh positif dan signifikan terhadap kepuasan pelanggan. Besarnya pengaruh paling tinggi yaitu perceived usefulness sebesar 31,12%, website functionality sebesar 30,7% dan pengaruh paling rendah yaitu perceived usability sebesar 6,58%. 

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