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E-Jurnal Manajemen Universitas Udayana
Published by Universitas Udayana
ISSN : 23028912     EISSN : -     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
E-Jurnal Manajemen (ISSN 2302-8912) aims to serve as a medium of information and exchange of scientific articles between teaching staff, alumni, students, practitioners and observers of science in accounting and business. E-Jurnal Manajemen editor receives scientific articles business strategy and entrepreneurship that certainly have never been published. E-Jurnal Manajemen is published every month by Management Study Program.
Arjuna Subject : -
Articles 25 Documents
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Search results for , issue "Vol 8 No 4 (2019)" : 25 Documents clear
PERAN PERCEIVED VALUE MEMEDIASI HUBUNGAN KUALITAS PELAYANAN DENGAN KEPERCAYAAN KONSUMEN Yenna Kurnia Suseno; Ketut Rahyuda
E-Jurnal Manajemen Vol 8 No 4 (2019)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (170.208 KB) | DOI: 10.24843/EJMUNUD.2019.v08.i04.p11

Abstract

The purpose of this study was to explain the effect of service quality on consumer perceived value and trust in Puri Saron Hotel, to explain the effect of perceived value on consumer trust in Puri Saron Hotel, and to explain the role of perceived value mediating the relationship of service quality with consumer trust in Puri Saron Hotel. The sample determination technique in this study uses purposive sampling technique, which is a sample determination technique with certain considerations consisting of foreign tourists who are at least 20 years old and have stayed at Puri Saron Hotel at least once, with a sample size of 100 respondents. The analysis technique used in this study is by using path analysis techniques. Based on the results of the study showed that: 1) Service quality has a positive and significant effect on perceived value at Puri Saron Hotel, 2) Service quality has a positive and significant effect on consumer confidence in Puri Saron Hotel, 3) Perceived value has a positive and significant effect on consumer confidence in Puri Saron Hotel, and 4) Perceived value positively and significantly mediates the influence of service quality on consumer trust. Keywords: service quality, perceived value, consumer trust
PERAN EMPOWERMENT DALAM MEMODERASI PENGARUH KOMUNIKASI INTERPERSONAL TERHADAP IMPLEMENTASI INOVASI BEHAVIOR PADA KARYAWAN SARDINNE RESTAURANT Ade Pramana Kusdi Putra; I Komang Ardana
E-Jurnal Manajemen Vol 8 No 4 (2019)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (124.489 KB) | DOI: 10.24843/EJMUNUD.2019.v08.i04.p02

Abstract

The purpose of this study is to refresh the role of empowerment in moderating the influence of interpersonal communication on the implementation of behavioral innovation at the employees of Sardine Restaurant Seminyak Bali. In this study used the census method (total sampling) in determining the sample of 57 respondents, through moderation analysis techniques (MRA). Based on the results of the analysis can be seen that interpersonal communication has a positive and significant impact on the implementation of behavioral innovation in employees of Sardine Restaurant Seminyak Bali. Empowerment has a positive and significant influence on the implementation of behavioral innovation at the employees of Sardine Restaurant Seminyak Bali. Empowerment is able to moderate the positive relationship of interpersonal communication to the implementation of behavioral innovation at the employees of Sardine Restaurant Seminyak Bali. Suggestions that should be done empowerment related to employee behavior, therefore the company must foster its employees by doing learning to complete the work that has its own creations in completing the work either in the kitchen, biotic, ordering table in improving. Keywords : interpersonal communication, empowerment, implementation innovation behavior
PENGARUH KOMPENSASI, PENDIDIKAN DAN PELATIHAN, PROGRAM KESELAMATAN DAN KESEHATAN KERJA TERHADAP KINERJA KARYAWAN BPBD TABANAN Made Marsha Bayu Kresna; I Wayan Suana
E-Jurnal Manajemen Vol 8 No 4 (2019)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (142.118 KB) | DOI: 10.24843/EJMUNUD.2019.v08.i04.p25

Abstract

Kesiapsiagaan bencana di Indonesia masih tergolong rendah dibandingkan negara lainnya di dunia. Maka dari itu, pencegahan dan kesiapsiagaan karyawan Badan Penanggulangan Bencana Daerah (BPBD) harus ditingkatkan, khususnya di daerah Tabanan. Tujuan penelitian ini adalah untuk menganalisis kompensasi, pendidikan dan pelatihan, program keselamatan dan kesehatan kerja terhadap kinerja karyawan Badan Penanggulangan Bencana Daerah Tabanan. Populasi dalam penelitian ini adalah seluruh karyawan di Badan Penanggulangan Bencana Daerah yang berjumlah 80 orang tetapi yang digunakan sebagai koresponden berjumlah hanya 42 orang. Data yang dikumpulkan pada penelitian ini dianalisis dengan menggunakan analisis regresi linier berganda. Hasil analisis dalam penelitian ini menunjukan bahwa : Kompensasi berpengaruh positif dan signifikan terhadap Kinerja pegawai di Badan Penanggulangan Bencana Daerah Tabanan, Pendidikan dan pelatihan berpengaruh positif dan signifikan terhadap kinerja pegawai di Badan Penanggulangan Bencana Daerah Tabanan, dan Program keselamatan dan kesehatan kerja berpengaruh positif fan signifikan terhadap kinerja pegawai di BPBD Tabanan. Kata Kunci: kompensasi, pendidikan dan pelatihan, program keselamatan dan kesehatan kerja, kinerja karyawan
PENGUJIAN ANOMALI SIZE EFFECT DI PASAR MODAL INDONESIA I Gst Ayu Dwi Diahlestari; Luh Gede Sri Artini
E-Jurnal Manajemen Vol 8 No 4 (2019)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (165.004 KB) | DOI: 10.24843/EJMUNUD.2019.v08.i04.p16

Abstract

The purpose of this study is to prove the existence of size effect anomaly in the Indonesian Capital Market which can be utilized for portfolio strategies. This study uses descriptive analysis and statistical analysis, namely different tests of two independent averages. The method used is by comparing the abnormal return and Sharpe index as a measure of performance from a large sized stock portfolio with a small sized stock portfolio that has been formed from stocks that consistently enter the Kompas 100 Index for the period 2012-2017. The results of the study showed that the average abnormal return and the Sharpe index of large sized stock portfolios were better than the small sized stock portfolios. The results of different tests show that the average difference is not significant, so it can be concluded that the size effect anomaly does not occur in the Indonesian Capital Market, especially in stocks listed on the Kompas 100 Index. Keywords: Size effect anomaly, large-small sized stock portfolio, abnormal return, Sharpe index
PENGARUH STORE ENVIRONMENT TERHADAP RESPON EMOSI POSITIF DAN IMPULSE BUYING YANG DIMODERASI SITUATIONAL FACTOR I Made Agus Indrawan; Ida Bagus Sudiksa
E-Jurnal Manajemen Vol 8 No 4 (2019)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (117.929 KB) | DOI: 10.24843/EJMUNUD.2019.v08.i04.p07

Abstract

Tujuan dari penelitian ini adalah untuk mengidentifikasi faktor-faktor yang secara signifikan mempengaruhi impulse buying atau pembelian tanpa rencana yaitu faktor store environment, respon emosi positif, serta situational faktor. Sampel penelitian sebanyak 90 orang responden (konsumen) Ramayana Mall Denpasar. Metode pengumpulan data dilakukan melalui penyebaran kuisioner dan teknik analisis yang digunakan adalah regresi linier sederhana dan Moderated Regression Analysis (MRA). Berdasarkan hasil analisis ditemukan bahwa store environment memiliki pengaruh positif dan signifikan terhadap respon emosi positif, respon emosi positif memiliki pengaruh yang positif dan signifikan terhadap perilaku impulse buying, dan situational factor memperkuat pengaruh respon emosi positif terhadap perilaku impulse buying. Kata Kunci: store environment, respon emosi positif, impulse buying, situational factor

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