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All Journal Ihsanniat: Jurnal Pengabdian Kepada Masyarakat Glosains: Jurnal Sains Global Indonesia
Tjatur Ermitajani Judi
Universitas Muhammadiyah Lamongan
Religion Education Environmental Science Social Sciences Other

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Non-Cognitive Profiles in Medical Professionals: A Prisma-Guided Systematic Review (2020–2024) Tjatur Ermitajani Judi
Glosains: Jurnal Sains Global Indonesia Vol. 7 No. 1 (2026): Glosains: Jurnal Sains Global Indonesia
Publisher : Sekolah Tinggi Agama Islam Kuningan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59784/glosains.v7i1.663

Abstract

Background: Medical professionalism is grounded in ethical and humanitarian commitments; however, persistent ethical violations and malpractice cases indicate potential deficiencies in non-cognitive competencies. Despite growing scholarly attention, existing evidence remains fragmented and lacks comprehensive synthesis. Objective: This research systematically synthesizes empirical evidence (2020–2024) to identify appropriate and inappropriate non-cognitive profiles in medical professionals and to examine their implications for professionalism, clinical performance, and ethical conduct. Methods: This systematic review synthesizes empirical evidence identifying non-cognitive profiles supporting exemplary medical practice while distinguishing appropriate from inappropriate characteristics associated with ethical conduct and malpractice risk. Employing systematic methodology based on empirical literature (2020–2024), PRISMA 2020 guidelines ensured transparent evidence mapping, quality assessment, and synthesis across major databases (Scopus, Web of Science, PubMed) following standardized identification, screening, eligibility, and inclusion protocols. Results: Most included studies were observational and predominantly cross-sectional, with moderate methodological heterogeneity. Positive non-cognitive competencies—particularly empathy, resilience, emotional intelligence, professionalism, and compassion—demonstrate consistent associations with improved professional conduct, reduced burnout, and enhanced patient-related outcomes. In contrast, maladaptive traits, including Dark Triad characteristics, maladaptive perfectionism, and neuroticism, are associated with unethical behavior, interpersonal conflict, and diminished professional performance. Conclusion: Non-cognitive profiles constitute essential determinants of medical professionalism alongside cognitive competence. Although the evidence is largely observational, findings support the structured integration of non-cognitive assessment and development into medical education, professional selection, and continuing training frameworks to strengthen ethical standards and reduce professional misconduct.
Mentoring for Identifying Operational Waste at PKU Sekapuk Hospital Tjatur Ermitajani Judi
Ihsanniat: Jurnal Pengabdian Kepada Masyarakat Vol 1 No 2 (2025): Ihsanniat
Publisher : LP3M IAI At-Tahdzib

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61181/0rcmxk53

Abstract

The intense competition in the healthcare industry in Lamongan Regency demands that private hospitals abandon traditional governance models that trigger high levels of wasteful spending. The Pembina Kesejahteraan Umat Hospital (RS PKU) in Sekapuk faces managerial challenges where 80% of its staff have purely clinical backgrounds without modern governance skills, leading to service inefficiencies and revenue leakage. The Community Empowerment Program (CEP) aims to detect, measure, and map existing operational inefficiency nodes in the hospital’s healthcare facilities. The implementation method is carried out through technical mentoring and collaborative Focus Group Discussions (FGDs) with 25 core hospital managers, adopting the curriculum of the Asian Tiger Healthcare Camp and the Ikatan Konsultan Kesehatan Indonesia (Ikkesindo). The results of the CEP indicate a simultaneous accumulation of high-level waste across all parameters of the Seven Biggest Sources of Wasteful Spending instrument. The main root causes are detected in outpatient queues (operational inefficiencies), uncertainty in the conventional pharmaceutical supply chain, and delayed claim files (revenue leakage). This comprehensive audit successfully formulated a new governance roadmap that serves as a scientific basis for the board of directors in determining priorities for sustainable quality interventions.
Mentoring Preparation of KPIs to Strengthen the Managerial Capacity of PKU Sekapuk Hospital Staff Tjatur Ermitajani Judi
Ihsanniat: Jurnal Pengabdian Kepada Masyarakat Vol 2 No 2 (2025): Ihsanniat
Publisher : LP3M IAI At-Tahdzib

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61181/ps9y0741

Abstract

The limited managerial competency of 80% of the Human Resources (HR) staff with clinical backgrounds at PKU Sekapuk Hospital, Lamongan, has resulted in poor performance appraisal standards. Daily internal evaluations, relying on spot inspections, have been shown to trigger highly subjective bias, role ambiguity, and a culture of fear that hinders innovation in healthcare services. This Community Empowerment Program (CEP) aims to strengthen managerial capacity and staff accountability through a paradigm shift from a reactive spot inspection model to a transparent, written target system. The methods implemented include participatory workshops, self-design assistance, and assessment instrument simulations with 25 core management elements and ward heads. The program results demonstrated a highly cooperative organizational psychological response. Management and leaders welcomed the elimination of the conventional spot inspection system. This activity succeeded in drafting written Key Performance Indicators (KPIs) regulations based on the S.M.A.R.T (Specific, Measurable, Achievable, Relevant, Time-bound) principles, covering the pillars of clinical quality, operational efficiency, and financial compliance. Effective KPIs implementation cuts through cross-unit sectoral egos, provides role clarity, and builds a work culture that is aware of performance data.
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