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Sri Rahayu
Universitas Bina Darma Palembang, Indonesia

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ANALIS ITSM PADA LAYANAN SISKOHAT DENGAN MENGGUNAKAN METODE ITIL Sri Rahayu; Tata Sutabri
Jurnal Komunikasi Vol. 2 No. 4 (2024): Jurnal Komunikasi
Publisher : ADISAM PUBLISHER

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Abstract

This research discusses the analysis of Information Technology-based Smart Kemenag application service management using the ITIL 3 framework. The research was conducted with the aim of increasing satisfaction with Smart Kemenag application services in smart kemenag applications. The method used in this research is descriptive qualitative with data collection techniques through interviews and observation
Co-Authors Tata Sutabri