Article Per Year (5 Year)
p-Index From 2021 - 2026
0.444
P-Index
This Author published in this journals
All Journal Matondang Journal Polit Journal
Chinelo Ebele Uchendu
Department of Mass Communication, Nnamdi Azikiwe University Awka Anambra State, Nigeria

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Mediating Healthcare Communication in Nigeria: Chatbot Technologies and Doctor–Patient Engagement Chinelo Ebele Uchendu; Timothy Ekeledirichukwu Onyejelem; Omolara Oluwabusayo Akin-Odukoya
Matondang Journal Vol 5 No 1 (2026): Màtondàng Journal
Publisher : Britain International for Academic Research (BIAR) Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/matondang.v5i1.1433

Abstract

The Nigerian healthcare system continues to face persistent communication challenges arising from high patient-doctor ratios, time constraints, infrastructural deficits, and uneven access to medical information, particularly in underserved and rural communities. Within this context, digital health innovations, especially chatbot technologies are increasingly positioned as mediating tools capable of enhancing healthcare communication and supporting doctor-patient engagement. This study examines how chatbot-powered applications function as intermediaries in healthcare communication in Nigeria, focusing on their roles in information dissemination, patient education, preliminary consultation, and follow-up interaction. Based on the existing studies, Internet materials and journal publications, the paper explores the extent to which chatbots influence accessibility, clarity, responsiveness, and trust in doctor-patient interactions. The paper argues that chatbots significantly improve access to basic health information, reduce communication bottlenecks, and empower patients to engage more actively in their healthcare decisions. However, challenges related to language diversity, digital literacy, cultural sensitivity, data privacy, and the perceived absence of human empathy limit their full communicative potential. The paper concludes that while chatbot technologies cannot replace face-to-face medical consultations, they serve as critical complementary tools for mediating healthcare communication in Nigeria. It recommends context-sensitive design, regulatory oversight, and integration into broader health communication strategies to maximize their developmental and public health impact.
Social Media Regulations and Government Censorship in Nigeria Chinelo Ebele Uchendu; Omolara Oluwabusayo Akin-Odukoya; Funmi Falobi; Perpetua Ogechi Aondover; Louis Benard
Polit Journal Scientific Journal of Politics Vol 5 No 1 (2025): Polit Journal: Scientific Journal of Politics, February
Publisher : Britain International for Academic Research (BIAR-Publisher)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/polit.v5i1.1241

Abstract

Social media regulations and government censorship in Nigeria have evolved over the years, shaped by the government’s desire to manage the influence of online platforms on public discourse, politics, and social activism. There have been discussions about regulating over-the-Top (OTT) services and, by extension, digital material all over the world. Through mandatory operational licenses or content filtering, regulators continue to try to bring OTT service providers' services inside their regulatory purview in a number of jurisdictions. It has been the same in Nigeria, one of the biggest markets for OTT services worldwide. Despite the fact that Nigerians are using social media more frequently and finding ways to communicate with one another that are less expensive than paying for phone calls, these calls for regulation continue to reverberate. The Nigerian government has expressed concern over the use of social media to commit crimes and support terrorist activities in the nation as a result of the exponential rise in social media usage among Nigerians and the country's escalating level of insecurity. The way that citizens criticize the government on numerous social media sites like Twitter and organize themselves for both online and offline rallies like the EndSARS Protest is even more concerning for the administration. The government's agenda to establish channels for social media and OTT regulations has been centered on these concerns. The paper argued that social media has an impact on society in many different nations throughout the world. Due to its role in amplifying and hastening regime changes in Tunisia, Egypt, and Libya, the Arab spring became a point of reference in numerous discourses.
Co-Authors Funmi Falobi Louis Benard Omolara Oluwabusayo Akin-Odukoya Perpetua Ogechi Aondover Timothy Ekeledirichukwu Onyejelem