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All Journal Jurnal Bisnis dan Kewirausahaan (Journal of Business and Entrepreneurship)
Olowookere, Muhammad Taofeek
Unknown Affiliation
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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REFINING ORGANISATIONAL COMMITMENT AND EFFECTIVENESS THROUGH THE JOHARI WINDOW MODEL: A CONCEPTUAL REVIEW Ezekiel, Ajayi Olalekan; Akanbi, Kamoru Lanre; Olowookere, Muhammad Taofeek; Olumuyiwa, Ajirowo Wasiu
Journal of Business And Entrepreneurship Vol. 14 No. 1 (2026): JOURNAL OF BUSINESS AND ENTREPRENEURSHIP (May 2026 Edition)
Publisher : Sampoerna University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46273/jobe.v14i1.520

Abstract

Organizations are increasingly challenged with promoting employee commitment and sustainable effectiveness due to poor communication, low interpersonal trust, and deficient employee self-awareness. These issues are usually exacerbated with a rigid organizational culture that stifles openness and constructive feedback. This conceptual paper discusses the Johari Window model as a strategic instrument for solving these organizational challenges. The study, based on a broad spectrum of recent research, discusses how self-awareness, feedback mechanisms, and interpersonal dynamics, fundamental pillars of the Johari Window, would affect human resources management. The research based on the review indicates that the Johari Window ensures employee commitment by enhancing self-awareness and formal feedback, which deepens affective and normative organizational bonds. The model also ensures organizational effectiveness by enhancing interpersonal trust and improving communication, collaboration, and team cohesion. It also has practical applications for HR practices, for example, onboarding, leadership development, and performance management. The research concluded that implementing the Johari Window within organizational culture greatly improves employee engagement and organizational performance. It thus recommends that organizations embed feedback culture, embed the model in leadership development, and create psychological safety for long-term success.
Co-Authors Akanbi, Kamoru Lanre Ezekiel, Ajayi Olalekan Olumuyiwa, Ajirowo Wasiu