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All Journal ComTech: Computer, Mathematics and Engineering Applications
Saputra, Lea Sulaiman
Bina Nusantara University
Computer Science & IT Engineering Mathematics

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Analisis dan Perancangan Aplikasi CRM Berbasiskan Web pada Lembaga Pendidikan Bahasa Saputra, Lea Sulaiman
ComTech: Computer, Mathematics and Engineering Applications Vol 3, No 1 (2012): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v3i1.2388

Abstract

The purpose of this paper is to design a web-based CRM applications in language education institutions to improve services to siswas. Expected use of these applications can help siswas in terms of providing ease of learning takes place during and after the learning process is completed. Methodology and approach used in this paper is analysis of literature study, interviews, survey results, and design. The results obtained is that the CRM application designed can be run well. The CRM application can support and assist both prospective siswas and siswas related to study programs, support the customer service of the involved language educational institution in developing relationships with both prospective members and members, and help promote the institution.
Analisis dan Perancangan Sistem Informasi Produksi Saputra, Lea Sulaiman
ComTech: Computer, Mathematics and Engineering Applications Vol 1, No 2 (2010): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v1i2.2646

Abstract

The objective of this research is to help solve problems faced by some companies in production planning and controlling so it could run well and effective. The research method used is literature study, field research and interview. Good internal controlling will help increasing production. The company does not have internal auditor section that will check separately company’s events and internal controlling system. 
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