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ANALYSIS OF THE ROLE OF THE VILLAGE GOVERNMENT CENTER IN LAMPUNG IN ENHANCING THE CAPACITY OF VILLAGE GOVERNMENT APPARATUS AND VILLAGE COMMUNITY INSTITUTIONS (LKD) Lina Marya Dewi; M. Oktavianur
International Journal of Multidisciplinary Reseach Vol. 2 No. 3 (2026): June
Publisher : International Journal of Multidisciplinary Reseach

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Various problems in the village include: Villages still lack adequate infrastructure and utilities, both in terms of buildings, information technology facilities, and operational budget support; then the capacity of the apparatus in government administration; management of large village budgets is not supported by qualified human resources; and village government apparatus still has inadequate human resources. The research method used is descriptive qualitative research. This method is used to describe the analysis of the role of Village Government Offices in Lampung in improving the capacity of Village Government Apparatus and Village Community Institutions. All data were obtained directly from informants in the field using interviews and document studies. The results of the study indicate that, through the educational dimension, Village Government Offices contribute to improving the knowledge and skills of village officials and Village Community Institutions. In the facilitative dimension, Village Government Offices function as providers of facilities, mentoring, and learning spaces that support the implementation of village government duties. The consultative dimension strengthens the capacity of village officials and Village Community Institutions to resolve administrative and institutional issues appropriately. The innovative dimension encourages renewal and creativity in village governance and community empowerment.

Business Model Analysis in the Development of Yasaka Chicken Culinary Business Branches in Bandar Lampung Nindi Sali Agusta; M. Oktavianur; Niki Agus Santoso
The Eastasouth Journal of Social Science and Humanities Vol. 3 No. 03 (2026): The Eastasouth Journal of Social Science and Humanities (ESSSH)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esssh.v3i03.1052

This study aims to analyze the implementation of the Business Model Canvas (BMC) in supporting the expansion of Yasaka Chicken culinary business branches in Bandar Lampung. The research employed a qualitative case study approach using primary data collected through in-depth interviews with business owners, operational managers, employees, suppliers, and loyal customers, complemented by secondary data from company documents and relevant literature. The analysis was conducted using the nine components of the Business Model Canvas, namely Customer Segments, Value Proposition, Channels, Customer Relationships, Revenue Streams, Key Resources, Key Activities, Key Partnerships, and Cost Structure. The findings reveal that the successful expansion of Yasaka Chicken branches is strongly influenced by a clear understanding of customer segments, a distinctive value proposition, effective utilization of digital and physical channels, and the implementation of standardized operational procedures across outlets. Strategic partnerships with suppliers and online delivery platforms also contribute significantly to operational efficiency and business scalability. In addition, the identification of revenue streams and cost structures provides valuable support for financial planning and profitability management during expansion. This study demonstrates that the Business Model Canvas serves not only as an analytical framework for evaluating business performance but also as a strategic tool for supporting managerial decision-making and sustainable branch development. The findings contribute to the literature on business model implementation in culinary enterprises and provide practical recommendations for businesses seeking growth in competitive urban markets.

Analysis of Business Process Improvement Using the Business Process Improvement (BPI) Method in the Catfish Fisheries Sector in Batuliman Indah Village, South Lampung Regency Akmal Sahuda; M. Oktavianur; Niki Agus Santoso
The Eastasouth Journal of Social Science and Humanities Vol. 3 No. 03 (2026): The Eastasouth Journal of Social Science and Humanities (ESSSH)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esssh.v3i03.1054

This study examines business process improvement in catfish farming enterprises using the Business Process Improvement (BPI) method in Batuliman Indah Village, South Lampung Regency. Catfish farming plays an important role in supporting local livelihoods and meeting increasing market demand; however, many small-scale producers continue to face operational and managerial challenges that reduce efficiency and business sustainability. Data were collected through field observations, semi-structured interviews with 9 respondents consisting of catfish farmers and related stakeholders, and document analysis. The study begins by mapping the existing business processes (As-Is) across key production stages, including pond preparation, seed stocking, feeding, maintenance, harvesting, and marketing. The BPI framework is then applied to identify value-added and non-value-added activities, analyze root causes of process inefficiencies, and design proposed improved processes (To-Be). The findings reveal that major problems in the current business processes include the absence of standardized operating procedures and systematic record-keeping, inefficient feed utilization, unstable water quality management, relatively high fish mortality rates, and strong dependence on intermediaries in the marketing process. Based on the BPI analysis, proposed process improvements focus on workflow simplification, standardization of operational procedures, enhancement of monitoring and documentation systems, and reduction of non-value-added activities. The study concludes that an integrated application of Business Process Improvement can significantly improve operational efficiency, managerial control, and consistency of catfish farming activities, thereby supporting more sustainable and competitive small-scale aquaculture enterprises. The results of this research are expected to provide practical insights for farmers, extension agencies, and policymakers in improving business process management within the fisheries sector.

Analysis of Consumer Behavior on Design and Quality Preferences for Bonas Jaya Furniture Cabinet Products in Central Lampung Ninda Sali Agusta; M. Oktavianur
The Eastasouth Journal of Social Science and Humanities Vol. 3 No. 03 (2026): The Eastasouth Journal of Social Science and Humanities (ESSSH)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esssh.v3i03.1065

This study aims to analyze consumer behavior towards design and quality preferences for Bonas Jaya Furniture cabinets in Central Lampung. The increasingly competitive development of the furniture industry requires businesses, particularly MSMEs, to understand consumer behavior patterns in determining purchasing decisions. This study uses a qualitative approach with descriptive methods. Data were obtained through in-depth interviews with internal informants consisting of business owners, production employees, and marketing staff, as well as external informants in the form of consumers who have used the cabinet products. Data analysis was conducted by examining the stages of consumer behavior, namely need awareness, information search, alternative evaluation, purchase decision, and post-purchase behavior. The results show that consumer preference for Bonas Jaya cabinets is significantly influenced by the suitability of the design to the living space conditions and product quality, including materials, workmanship, and finishing results. Consumers tend to carry out the decision-making process rationally and planned, supported by trust and transparency of information from the business. Positive post-purchase behavior is reflected in the level of consumer satisfaction and the tendency to make repeat purchases and provide recommendations to others. This study is expected to serve as a reference for local furniture businesses in designing product development strategies oriented to consumer needs and preferences..

ANALYSIS OF THE ROLE OF THE PLANNING DIVISION IN PREPARING BASIC EDUCATION BUDGETS AT THE EDUCATION OFFICE OF MESUJI REGENCY Sinta Oktavia Pratiwi; M. Oktavianur
International Journal of Multidisciplinary Reseach Vol. 2 No. 3 (2026): June
Publisher : International Journal of Multidisciplinary Reseach

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This study used a descriptive qualitative research method. The method was applied to describe and qualitatively examine the role of the Planning Division in preparing basic education budgets at the Education Office of Mesuji Regency. All data were obtained directly from field informants through interviews and document studies. The findings show that: (1) in the dimension of goal and priority setting, budget preparation has been directed to align with basic education needs, regional development priorities, and education service targets; (2) in the dimension of program and budget synchronization, there is alignment among programs, activities, indicators, targets, and budget allocations so that each basic education program has realistic and appropriate budget support; (3) in the dimension of performance indicator preparation, every program and activity has clear, measurable, and relevant indicators; (4) in the dimension of efficiency and resource allocation, budget use has been directed to be more targeted, economical, and priority-based; and (5) in the dimension of control and evaluation, the suitability between plans, implementation, budget realization, and performance achievements has been monitored. Inhibiting aspects include limited data, limited budget, weak interdivisional coordination, performance indicators that are not yet outcome-based, resource allocation that is not fully targeted, and evaluation that remains administrative.

ANALYSIS OF THE EFFECTIVENESS OF IDENTITY CARD (KTP) SERVICES AT THE PANJANG DISTRICT OFFICE, BANDAR LAMPUNG CITY Alfian Malik; M. Oktavianur
International Journal of Multidisciplinary Reseach Vol. 2 No. 3 (2026): June
Publisher : International Journal of Multidisciplinary Reseach

Show Abstract | Download Original | Original Source | Check in Google Scholar

This study used a descriptive qualitative research method. The method was applied to describe and qualitatively examine the effectiveness of Identity Card (KTP) services at the Panjang District Office, Bandar Lampung City. All data were obtained directly from field informants through interviews and document studies. The findings show that: (1) in the time-unit dimension, KTP services still experience several obstacles, such as delays in the service process caused by disruptions to the population administration system network and limited supporting service facilities; (2) in the output-unit dimension, KTP services have been able to produce population documents for the community, but several obstacles remain, such as administrative data errors and delays in printing electronic ID cards; and (3) in the work-quality dimension, officials at Panjang District generally provide services quite well and in a friendly manner. The inhibiting aspects include delays due to the limited number of employees and network disruptions, data errors and printing delays, non-optimal achievement of service targets, and the less-than-optimal capability and professionalism of service officials.

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