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All Journal Jurnal Kajian Ilmiah Kesehatan Dan Teknologi (JKIKT) Jurnal Elektronik Mahasiswa Polanka
Galih Persadha
Sarjana Terapan Manajemen Informasi Kesehatan, Politeknik Unggulan Kalimantan
Health Professions Immunology & microbiology Medicine & Pharmacology Nursing Public Health

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Analisis Kesiapan Sumber Daya Manusia dalam Penerapan Rekam Medis Elektronik Di Puskesmas Se-Kecamatan Banjarmasin Tengah Susanti Ernawati; Muhammad Rashif Anshari; Fatmawati Bakri Noor; Galih Persadha
JEMPOL : Jurnal Elektronik Mahasiswa Polanka Vol 1 No 2 (2024)
Publisher : UPPM Politeknik Unggulan Kalimantan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52674/jmpl.v1i2.149

Abstract

Human Resources (HR) play a crucial role in the operation of any company or organization. The medical records unit is a key supporting organization within healthcare facilities, requiring high performance and meticulous attention from its staff. A preliminary study conducted on February 2, 2024, in five Community Health Centers (Puskesmas) in the Banjarmasin Tengah District—namely Puskesmas S. Parman, Puskesmas Sungai Mesa, Puskesmas Gedang Hanyar, Puskesmas Teluk D, and Puskesmas Cempaka Banjarmasin—revealed through interviews with the heads of the medical records departments that while these centers have implemented Electronic Medical Records (EMR), several challenges remain. These challenges include a lack of understanding among staff about EMR, errors in patient medical record data entry, misfiling, inadequate training, and staff lacking educational background This research employs a qualitative method with a descriptive approach, using observation guidelines, interview guidelines, and questionnaires as tools for data collection. The findings indicate that from the perspective of human resource quality, the staff is not yet prepared to support the implementation of electronic medical records because they have not received training on EMR, and many do not have a background in medical records. In terms of quantity, there are 17 medical records staff across the five Community Health Centers in Banjarmasin Tengah District, averaging three medical records staff per center. It is recommended that future hiring for medical records positions in the Community Health Centers within Banjarmasin Tengah District prioritize candidates with educational backgrounds in medical records and health information to enhance the quality.
EVALUASI PENGGUNAAN SISTEM E-PUSKESMAS Rini Jusy Fitriana; Galih Persadha; Nur Hanida; Deyana Amalia
Jurnal Kajian Ilmiah Kesehatan dan Teknologi Vol. 6 No. 2 (2024)
Publisher : Politeknik Unggulan Kalimantan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52674/jkikt.v6i2.167

Abstract

The rapid development of information technology is marked by the use of computers as a means of supporting human activities. The implementation of the E-Puskesmas application, web-based and mobile, helps in health center services and management according to the standards of the Ministry of Health. The PIECES framework has six categories, helping in solving system problems with effectiveness. The results of the study showed a high level of user satisfaction of the E-Puskesmas system, with an average value of the variables Performance, Information, Economy, and Service above 80%. Although there are several obstacles such as natural networks and systems, the Implementation of E-Puskesmas with the PIECES approach in Puskesmas has been running well, improving the quality of service and user satisfaction
TINGKAT KEPUASAN PENGGUNA LAYANAN TERHADAP PROSES PENDAFTARAN RAWAT INAP DI RUMAH SAKIT UMUM DAERAH ABDOEL WAHAB SJAHRANIE SAMARINDA Fatmawati Bakri Noor; Galih Persadha; Suwandi Suwandi; Robi'atul Adawiyah
Jurnal Kajian Ilmiah Kesehatan dan Teknologi Vol. 7 No. 1 (2025)
Publisher : Politeknik Unggulan Kalimantan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52674/jkikt.v7i1.235

Abstract

Health services are a fundamental need that plays a crucial role in supporting the quality of life. One of the key indicators in evaluating the success of hospital services is patient satisfaction. As service users, patients expect to receive quality, comprehensive care aligned with their rights. This study uses a quantitative method with a descriptive approach to assess patient satisfaction with the inpatient registration services at Abdoel Wahab Sjahranie Hospital, Samarinda. A total of 92 respondents were selected using a random sampling technique, and data were gathered through a structured questionnaire. The findings indicate that patient expectations are met across five satisfaction dimensions: tangibles (80%), reliability (95.5%), responsiveness (98.3%), assurance (98.5%), and empathy (98.5%). These results suggest that inpatient registration services have succeeded in meeting patient expectations. Patient satisfaction should be prioritized as it directly influences service quality and the hospital’s reputation. In conclusion, the majority of patients expressed satisfaction with the inpatient registration process at Abdoel Wahab Sjahranie Hospital, Samarinda.
Co-Authors Ansari, Muhammad Rashif Deyana Amalia Fatmawati Bakri Noor Nur Hanida Rini Jusy Fitriana Robi'atul Adawiyah Susanti Ernawati Suwandi Suwandi