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Niken Angraini
Universitas Negeri Surabaya

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Development of Positive Communication Skills: Literature Review Navylia Tirta Kencana; Amanda Nadia Adjani; Aurel Shifa Salsabilla; Niken Angraini
International Conference on Psychology and Education (ICPE) Vol. 2 No. 1 (2023): Proceedings of The International Conference on Psychology and Education (ICPE)
Publisher : Department of Psychology, Faculty of Education, Universitas Negeri Surabaya

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Abstract

This study aims to determine the development of positive communication skills. This study used a qualitative method in the form of a literature review. The samples in this study were 16 scientific references in the form of 9 books on communication and 7 scientific journal articles that discussed communication. Data collection techniques were carried out using an online search engine by entering communication keywords and additional keywords that were close. Scientific references are selected based on suitability with the criteria and limitations in this study. The results of the study state that positive communication can be developed effectively in various ways, namely understanding, pleasure, influencing attitudes, good social relations, and action.
Co-Authors Amanda Nadia Adjani Aurel Shifa Salsabilla Navylia Tirta Kencana