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All Journal Daengku: Journal of Humanities and Social Sciences Innovation Fundamental and Applied Management Journal
Ade Banani
Faculty of Economics and Business, Universitas Jenderal Soedirman, Indonesia
Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Job Characteristics and Creative Performance in Indonesian MSMEs: The Serial Mediation of Psychological Well Being and Creative Process Engagement Fika Rahmanita; Ade Banani; Ratno Purnomo
Fundamental and Applied Management Journal Vol. 4 No. 2 (2026): June
Publisher : Global Research Collaboration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66314/famj.v4i2.778

Abstract

In the dynamic Indonesian MSME sector, where innovation is crucial for competitive survival yet constrained by limited resources, job design remains a key lever for enhancing employee creativity. This study examines how job characteristics affect creative performance, with psychological well‑being and creative process engagement acting as serial mediators. The research aims to clarify the psychological and process mechanisms through which job characteristics translate into creative performance in Indonesian MSMEs. A cross‑sectional, multi‑source survey was conducted among 257 MSME employees across major innovation hubs in Indonesia. Data were analyzed using partial least squares structural equation modeling (PLS‑SEM). The results show that job characteristics positively influence psychological well‑being, creative process engagement, and creative performance directly. Psychological well‑being further strengthens creative process engagement, which in turn enhances creative performance. Parallel and serial mediation analyses confirm that the serial pathway job characteristics, psychological well‑being, creative process engagement, and creative performance are the dominant mechanisms, explaining up to 85.9% of the variance in creative performance. The findings contribute to management theory by integrating the Job Characteristics Model, Self‑Determination Theory, creative process engagement, and the Componential Theory of Creativity, thereby unpacking how job characteristics are transformed into creative excellence in resource‑constrained MSME environments. Practically, the study provides Indonesian MSME managers with evidence‑based guidelines for job enrichment, emphasizing skill variety, autonomy, and feedback to strengthen psychological well‑being, activate creative process engagement, and exploit employee creativity as a sustainable competitive advantage.
Enhancing MSME Creative Performance: Psychological Well-Being and Motivation as Job Characteristics Mediators Fika Rahmanita; Ade Banani; Ratno Purnomo
Daengku: Journal of Humanities and Social Sciences Innovation Vol. 6 No. 5 (2026)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.daengku5046

Abstract

This study investigates the role of job characteristics in enhancing creative performance among employees in medium?sized micro, small, and medium enterprises (MSMEs) in Indonesia, with psychological well?being and motivation serving as parallel mediating variables. Grounded in the Job Characteristics Model (JCM), the research aims to address existing gaps in understanding the psychological mechanisms that link job design and creativity, particularly in resource?constrained and non?Western contexts. A quantitative approach was employed using a time?lagged, multi?source design across three data collection waves to minimize common method bias and strengthen temporal inference. Data were obtained from 257 employees and their supervisors across major Indonesian innovation hubs, and were analyzed using Partial Least Squares Structural Equation Modeling (PLS?SEM). The findings indicate that job characteristics significantly and positively influence both psychological well?being and motivation, which, in turn, significantly enhance creative performance. Although the direct effect of job characteristics on creativity is relatively modest, the indirect effects through motivation and psychological well?being are substantial and statistically significant, confirming a robust parallel mediation mechanism. Motivation emerges as the dominant mediator, suggesting that it plays a central role in translating enriched job design into creative outcomes. The model explains a considerable proportion of the variance in creative performance, underscoring the value of well?designed jobs for fostering innovation in MSME settings. This study extends the Job Characteristics Model to an Indonesian MSME context by integrating motivation and psychological well?being as key psychological mechanisms through which job design affects creativity. The results provide practical implications for MSME managers, highlighting that low?cost job redesign strategies such as increasing skill variety, task significance, autonomy, and feedback can effectively stimulate employee creativity without heavy financial investment.
Co-Authors RAHMANITA, FIKA Ratno Purnomo