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All Journal Student Research Journal International Journal of Humanities and Social Sciences Reviews
Marsha Medina Zhabilla
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Religion Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences

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The Effectiveness of Bureaucratic Reform in Realizing Good Governance and Public Services Marsha Medina Zhabilla; Ni'ma Trirahayu Budiyanto
International Journal of Humanities and Social Sciences Reviews Vol. 3 No. 2 (2026): May: International Journal of Humanities and Social Sciences Reviews
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijhs.v3i2.637

Abstract

This study aims to analyze and evaluate the effectiveness of bureaucratic reform in realizing good governance and improving the quality of public services in Indonesia. The research employs a library research method by reviewing various relevant academic sources, including journals, books, and official reports. The findings indicate that bureaucratic reform has a positive impact on enhancing efficiency, effectiveness, transparency, and accountability in public administration. The implementation of reforms through service digitalization, procedural simplification, and the application of standard operating procedures (SOPs) has significantly improved the quality of public services, particularly in terms of speed, accessibility, and service certainty. Furthermore, bureaucratic reform promotes the implementation of good governance principles, such as transparency, participation, and accountability. However, several challenges remain, including resistance to change, limited human resource competencies, and uneven policy implementation across government institutions. Therefore, continuous efforts are required through capacity building, strengthening monitoring systems, and optimizing the use of information technology to ensure the sustainability and success of bureaucratic reform.
Profil Gaya Kepemimpinan Kepala Desa Galanggang Berdasarkan Likert’s 4-Managerial System Marsha Medina Zhabilla; Kristian Widya Wicaksono
Student Research Journal Vol. 4 No. 4 (2026): Agustus: Student Research Journal
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/srj-yappi.v4i4.2824

Abstract

This study aims to analyze the implementation of the managerial system in the Government of Galanggang Village, Batujajar District, West Bandung Regency. The analysis focuses on identifying the dominant managerial system based on leadership characteristics, motivational forces, communication processes, interaction and influence processes, decision-making processes, goal-setting processes, and control processes within the village government organization. This research employs Rensis Likert's Four Systems of Management Theory. The theory classifies managerial systems into four categories: System 1 Exploitative-Authoritative, System 2 Benevolent-Authoritative, System 3 Consultative, and System 4 Participative. The analysis is conducted using the Profile of Organizational Characteristics (POC), which consists of leadership processes, motivational forces, communication processes, interaction-influence processes, decision-making processes, goal-setting processes, and control processes. This study uses a descriptive quantitative method. The research object consists of 31 village government officials selected through purposive sampling. Data were collected through questionnaires, observation, documentation, and literature review. The collected data were analyzed using descriptive statistical techniques, including Likert scale scoring, frequency distribution, and interval class calculations to determine the dominant managerial system implemented within the organization. The findings reveal that the managerial system applied in the Government of Galanggang Village tends to fall under System 3 (Consultative System). This is indicated by the high level of trust demonstrated by village leaders toward village officials, open communication practices, employee involvement in decision-making processes, and supervisory mechanisms that support organizational performance improvement. These findings suggest that the Government of Galanggang Village has successfully implemented a consultative managerial approach that supports organizational effectiveness in village governance.
Co-Authors Kristian Widya Wicaksono Ni'ma Trirahayu Budiyanto