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All Journal Jurnal Ilmu Administrasi Negara (JUAN) Golden Ratio of Data in Summary
Barlian Erliadi
Universitas Riau
Economics, Econometrics & Finance Social Sciences

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Comparison of Public Service Organizations in Bintan Regency and Tanjungpinang City: An Analysis of Bureaucratic Role Conflict in the Implementation of Sustainable Public Policies F. Firman; Harapan Tua; Rafika Duri; Barlian Erliadi
Golden Ratio of Data in Summary Vol. 6 No. 3 (2026): May - July
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grdis.v6i3.2213

Abstract

This study aims to analyze the comparative nature of public service organizations in Bintan Regency and Tanjungpinang City, emphasizing the role conflict between bureaucrats in implementing sustainable public policies. Public organizations play a crucial role as policy implementers, transforming government decisions into public services. However, in practice, role conflict often occurs due to abuse of authority, unclear division of tasks, and differing interests among bureaucratic institutions. This study applies a qualitative approach and descriptive explanatory analysis methods to observe the differences in the characteristics of public service organizations in the two regions. The research findings indicate that variations in organizational structure, bureaucratic capacity, and regional development focus influence the dynamics of role conflict in public policy implementation. Bintan Regency, which focuses on developing the tourism sector, faces challenges in inter-agency coordination related to development policies, while Tanjungpinang City, as the center of government administration, experiences complex bureaucratic coordination for public services. This study explains the significance of role clarity, inter-institutional collaboration, and increasing the capacity of bureaucratic organizations to improve the effectiveness of public policy implementation and the quality of services to the public.
Information Management in Public Communication in The City Governments of Banda Aceh and Langsa Barlian Erliadi; Harapan Tua; Firman Firman; Rafika Duri
Jurnal Ilmu Administrasi Negara (JUAN) Vol 14 No 1 (2026): June, 2026
Publisher : Program Studi Ilmu Administrasi Negara FISIP UMRAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31629/juan.v14i1.8351

Abstract

Information management in public communication has become an important issue in local government administration because citizens increasingly rely on official digital channels to obtain accurate, transparent, and timely public information. This study examines information management in public communication within the City Governments of Banda Aceh and Langsa, focusing on the use of official websites as strategic instruments for disseminating public information, strengthening transparency, and supporting communication between government and citizens. The objective of this study is to compare how Banda Aceh and Langsa manage public information through their official digital platforms and to identify the institutional factors that influence differences in website utilization and communication effectiveness. This study employed a qualitative approach with a comparative descriptive design. Data were collected through website observation, documentation study, and institutional information tracing by examining official website features, news updates, public information menus, service integration, and supporting organizational capacity. The data were analyzed using qualitative descriptive analysis through data reduction, data presentation, comparative interpretation, and conclusion drawing. The findings show that both city governments have official websites and similar institutional responsibilities in managing public information; however, their communication performance differs significantly. Banda Aceh demonstrates a more active and integrated model of digital public communication, supported by competent internal staff and approximately twenty external personnel who assist in activating agency websites and updating public news. Its website provides broader features, including public information services, open data, media center, command center, and digital service links. In contrast, Langsa has established an official website with several information menus, but its utilization as a strategic public communication platform remains less optimal.
Comparative Governance of Coffee Plantation Sector in Gayo Lues and Bener Meriah Regencies: A Public Administration Perspective Rafika Duri; Harapan Tua; Firman Firman; Barlian Erliadi
Jurnal Ilmu Administrasi Negara (JUAN) Vol 14 No 2 (2026): November, 2026
Publisher : Program Studi Ilmu Administrasi Negara FISIP UMRAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31629/juan.v14i2.8425

Abstract

The coffee plantation sector plays a strategic role in supporting rural economic development, farmer welfare, and regional competitiveness in the highlands of Aceh. Gayo Lues Regency and Bener Meriah Regency are two important areas in the development of Gayo Arabica coffee, yet both regions demonstrate different governance characteristics in terms of institutional capacity, farmer organization, market access, cultivation innovation, and local government policy effectiveness. This study aims to compare the governance of the coffee plantation sector in Gayo Lues and Bener Meriah from the perspective of public administration. The research employs a descriptive qualitative approach using a comparative case study strategy based on literature review and secondary data analysis. The analytical framework draws on the concepts of governance, collaborative governance, good governance, and comparative public administration to identify the factors that shape governance performance in both regions. The findings show that Bener Meriah has relatively stronger governance performance due to the active role of farmer cooperatives, better integration with export markets, stronger collaboration between local government and non-state actors, and more adaptive support for farmer empowerment. In contrast, Gayo Lues has considerable land potential but continues to face challenges related to infrastructure, distribution access, weak farmer economic institutions, and limited market connectivity. These conditions indicate that differences in institutional capacity, policy orientation, value chain structure, and human resource development significantly influence the effectiveness of coffee plantation governance. The study recommends strengthening collaborative governance in Gayo Lues through cooperative development, participatory policymaking, infrastructure improvement, farmer capacity building, and cross-sectoral policy integration to enhance the competitiveness and welfare of coffee farmers in both regions.
Co-Authors F. Firman Firman Firman Harapan Tua R. F. S Rafika Duri