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All Journal Jurnal Locus Penelitian dan Pengabdian Kriez Academy
Farida Yulianty
Universitas Sangga Buana YPKP, Indonesia
Aerospace Engineering Automotive Engineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Industrial & Manufacturing Engineering Mathematics Social Sciences

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Faktor yang Mempengaruhi Perilaku Aktual Penggunaan Rekam Medik Elektronik (RME) oleh Petugas Kesehatan dalam Aspek Pelayanan Berpusat pada Pasien: Studi Berdasarkan Theory of Planned Behavior (TPB) dan Technology Acceptance Model (TAM) Made Arya Wiryanatha; Abdul Gani Sidqi; Rahadian Malik; Taufan Nugroho; Farida Yulianty
Jurnal Locus Penelitian dan Pengabdian Vol. 5 No. 5 (2026): JURNAL LOCUS: Penelitian dan Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v5i5.5659

Abstract

Meskipun pelaksanaan RME telah diterapkan di hampir seluruh rumah sakit, masih sedikit yang mengevaluasi dampak langsung penerapan RME. Terbatasnya penelitian yang menghubungkan TPB dan TAM dalam konteks penggunaan teknologi yang penerapan diwajibkan (mandatory) oleh regulasi, menjadi perhatian penting karena sebagian besar penelitian sebelumnya berfokus pada kondisi pengguna memiliki pilihan untuk menggunakan atau tidak menggunakan teknologi tersebut. Penelitian ini menerapkan pendekatan analisis kuantitatif. Sumber data dalam penelitian ini menggunakan data primer. Teknik yang digunakan dalam penelitian ini adalah dengan melakukan penyebaran kuisioner pada sampel yang dipilih dengan teknik simple random sampling pada tenaga kesehatan yang bertugas di RSIA Puri Bunda Singaraja. Analisis penelitian ini menggunakan metode Structural Equation Modeling (SEM) berbasis Partial Least Squares (PLS) dengan bantuan perangkat lunak SmartPLS 3 untuk melihat pengaruh antar variabel meliputi persepsi kegunaan, persepsi kemudahan penggunaan, norma subjektif, persepsi kontrol perilaku, niat penggunaan dan perilaku actual. Pada penelitian ini ditemukan bahwa tidak semua determinan psikologis dalam model TPB dan TAM memiliki pengaruh yang signifikan dalam konteks sistem informasi kesehatan yang bersifat mandatory. Persepsi kontrol perilaku muncul sebagai determinan utama niat penggunaan, sementara konstruk lainnya tidak menunjukkan pengaruh yang signifikan.
Service Innovation Strategy for Community-Based Microfinance Institutions Farida Yulianty
KRIEZ ACADEMY : Journal of development and community service Vol. 3 No. 04 (2026): Kriez Academy - April
Publisher : Yayasan Kreatif Indonesia Emas

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Abstract

Background: Service Innovation Strategy for Community-Based Microfinance Institutions has practical relevance for community-facing organizations because visible activity does not necessarily translate into durable organizational or stakeholder outcomes. In community-based microfinance institutions, managers must coordinate service promises, account information, pricing or margin rules, repayment arrangements, complaints, and digital transactions while responding to expectations from members, frontline employees, managers, and community partners. A program may expand reach or participation and still underperform when responsibilities are unclear, information is fragmented, or unresolved complaints. Aims: This article develops a capability-based framework explaining how service innovation strategy may contribute to innovation quality, learning speed, and adaptability. It distinguishes simple activity from coordinated capability and identifies boundary conditions that can weaken otherwise positive relationships. Research Method: The paper uses an integrative conceptual review of established literature relevant to the focal domain, organizational capabilities, stakeholder relationships, and learning. It does not claim primary survey, interview, experimental, or transaction data. Results and Conclusion: The synthesis identifies four mutually dependent mechanisms: transparent value and terms, reliable service execution, member voice and response, and learning from member behavior. Their value depends on transparent governance, usable information, proportionate participation requirements, and a review process that converts exceptions into improvement. The article argues that higher activity alone is an inadequate indicator of success because benefits can coexist with hidden workload, exclusion, dependency, or weakened trust. Contribution: The article contributes a diagnostic framework, linked performance indicators, six propositions for empirical testing, and a fivestage implementation pathway that can be used in resource-constrained community organizations.
Stakeholder Engagement Models in Extractive Industry Community Development Programs Farida Yulianty; Fitriana
KRIEZ ACADEMY: Journal of Development and Community Service Vol. 2 No. 6 (2025): Kriez Academy - June
Publisher : Yayasan Kreatif Indonesia Emas

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Abstract

Background: Stakeholder Engagement Models in Extractive Industry Community Development Programs has practical relevance for community-facing organizations because visible activity does not necessarily translate into durable organizational or stakeholder outcomes. In extractive industry community development programs, managers must coordinate shared objectives, resources, roles, benefits, decision rights, data, and dispute-resolution arrangements while responding to expectations from enterprises, community organizations, local government, suppliers, funders, and residents. A program may expand reach or participation and still underperform when responsibilities are unclear, information is fragmented, or unclear roles. Aims: This article develops a capability-based framework explaining how stakeholder engagement models may contribute to engagement, participation, and commitment. It distinguishes simple activity from coordinated capability and identifies boundary conditions that can weaken otherwise positive relationships. Research Method: The paper uses an integrative conceptual review of established literature relevant to the focal domain, organizational capabilities, stakeholder relationships, and learning. It does not claim primary survey, interview, experimental, or transaction data. Results and Conclusion: The synthesis identifies four mutually dependent mechanisms: goal and value alignment, complementary resource design, joint governance and voice, and shared learning and adjustment. Their value depends on transparent governance, usable information, proportionate participation requirements, and a review process that converts exceptions into improvement. The article argues that higher activity alone is an inadequate indicator of success because benefits can coexist with hidden workload, exclusion, dependency, or weakened trust. Contribution: The article contributes a diagnostic framework, linked performance indicators, six propositions for empirical testing, and a fivestage implementation pathway that can be used in resource-constrained community organizations.
Quality Management Systems in Community-Based Education and Training Programs Kosasih; Farida Yulianty
KRIEZ ACADEMY: Journal of Development and Community Service Vol. 2 No. 10 (2025): Kriez Academy - October
Publisher : Yayasan Kreatif Indonesia Emas

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Abstract

Background: Quality Management Systems in Community-Based Education and Training Programs has practical relevance for communityfacing organizations because visible activity does not necessarily translate into durable organizational or stakeholder outcomes. In communitybased education and training programs, managers must coordinate service standards, process flow, targets, costs, errors, customer feedback, and improvement decisions while responding to expectations from managers, service teams, customers, partners, and governance bodies. A program may expand reach or participation and still underperform when responsibilities are unclear, information is fragmented, or hidden exception costs. Aims: This article develops a capability-based framework explaining how quality management systems may contribute to service quality, reliability, and customer confidence. It distinguishes simple activity from coordinated capability and identifies boundary conditions that can weaken otherwise positive relationships. Research Method: The paper uses an integrative conceptual review of established literature relevant to the focal domain, organizational capabilities, stakeholder relationships, and learning. It does not claim primary survey, interview, experimental, or transaction data. Results and Conclusion: The synthesis identifies four mutually dependent mechanisms: purpose-linked measures, process standardization with judgment, service recovery and root-cause learning, and balanced review and accountability. Their value depends on transparent governance, usable information, proportionate participation requirements, and a review process that converts exceptions into improvement. The article argues that higher activity alone is an inadequate indicator of success because benefits can coexist with hidden workload, exclusion, dependency, or weakened trust. Contribution: The article contributes a diagnostic framework, linked performance indicators, six propositions for empirical testing, and a fivestage implementation pathway that can be used in resource-constrained community organizations.
The Impact of Influencer Marketing on Local SME Brand Awareness Farida Yulianty; Adang Haryaman
KRIEZ ACADEMY: Journal of Development and Community Service Vol. 3 No. 02 (2026): Kriez Academy - February
Publisher : Yayasan Kreatif Indonesia Emas

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Abstract

Background: The Impact of Influencer Marketing on Local SME Brand Awareness has practical relevance for community-facing organizations because visible activity does not necessarily translate into durable organizational or stakeholder outcomes. In community-oriented organizations and local stakeholders, managers must coordinate brand promises, product information, customer journeys, campaign messages, service encounters, and feedback while responding to expectations from customers, local enterprises, marketing teams, service staff, and community intermediaries. A program may expand reach or participation and still underperform when responsibilities are unclear, information is fragmented, or attention metrics that do not translate into durable demand. Aims: This article develops a capability-based framework explaining how the impact of influencer marketing on local sme brand may contribute to awareness, understanding, and behavioral response. It distinguishes simple activity from coordinated capability and identifies boundary conditions that can weaken otherwise positive relationships. Research Method: The paper uses an integrative conceptual review of established literature relevant to the focal domain, organizational capabilities, stakeholder relationships, and learning. It does not claim primary survey, interview, experimental, or transaction data. Results and Conclusion: The synthesis identifies four mutually dependent mechanisms: relevant value proposition, experience consistency, credible social communication, and market learning loop. Their value depends on transparent governance, usable information, proportionate participation requirements, and a review process that converts exceptions into improvement. The article argues that higher activity alone is an inadequate indicator of success because benefits can coexist with hidden workload, exclusion, dependency, or weakened trust. Contribution: The article contributes a diagnostic framework, linked performance indicators, six propositions for empirical testing, and a fivestage implementation pathway that can be used in resource-constrained community organizations.
Community-Centered Innovation Management for Sustainable Local Growth Farida Yulianty; Sri Rochani Mulyani
KRIEZ ACADEMY: Journal of Development and Community Service Vol. 3 No. 9 (2026): Kriez Academy - September
Publisher : Yayasan Kreatif Indonesia Emas

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Abstract

Background: Community-Centered Innovation Management for Sustainable Local Growth has practical relevance for community-facing organizations because visible activity does not necessarily translate into durable organizational or stakeholder outcomes. In sustainable local growth, managers must coordinate local needs, participation rules, service arrangements, resources, information, and follow-up commitments while responding to expectations from community organizations, local enterprises, residents, managers, and public or educational partners. A program may expand reach or participation and still underperform when responsibilities are unclear, information is fragmented, or unequal access. Aims: This article develops a capability-based framework explaining how community-centered innovation management may contribute to innovation quality, learning speed, and adaptability. It distinguishes simple activity from coordinated capability and identifies boundary conditions that can weaken otherwise positive relationships. Research Method: The paper uses an integrative conceptual review of established literature relevant to the focal domain, organizational capabilities, stakeholder relationships, and learning. It does not claim primary survey, interview, experimental, or transaction data. Results and Conclusion: The synthesis identifies four mutually dependent mechanisms: needs and problem clarity, inclusive participation, capability and resource alignment, and feedback and institutional learning. Their value depends on transparent governance, usable information, proportionate participation requirements, and a review process that converts exceptions into improvement. The article argues that higher activity alone is an inadequate indicator of success because benefits can coexist with hidden workload, exclusion, dependency, or weakened trust. Contribution: The article contributes a diagnostic framework, linked performance indicators, six propositions for empirical testing, and a fivestage implementation pathway that can be used in resource-constrained community organizations.
Co-Authors Abdul Gani Sidqi Adang Haryaman Fitriana Kosasih Made Arya Wiryanatha Rahadian Malik Sri Rochani Mulyani Taufan Nugroho