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Job Satisfaction Mediated the Predictive Relationship Between Leadership Behaviors and Turnover Intention among Civil in Cambodia: Focusing on One Window Service Offices Mengtry Taing; Sarom Mok; Sothea Lim; Mengheang Hor
Jurnal Locus Penelitian dan Pengabdian Vol. 5 No. 5 (2026): JURNAL LOCUS: Penelitian dan Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v5i5.5905

Abstract

The subjects of toxic leadership, staff turnover intentions, and job satisfaction have drawn a lot of attention over time, providing scholars and organizations with tactics and insights for change, but excluding Cambodia. In doing so, this quantitative non-experimental study aimed to determine if and to what degree job satisfaction mediated the predictive association between toxic leadership behaviors and staff turnover intention among government servants at One Window Service Offices (OWSOs) in Cambodia. This study was guided by three theoretical frameworks: the theory of planned behavior, the motivation-hygiene theory, and the toxic triangle model. The Toxic Leadership Scale (TLS) was used to measure the predictor variable, toxic leadership behaviors; the Turnover Intention Scale (TIS-6) was used to measure the criterion variable, employee turnover intention; and the Job Satisfaction Survey (JSS) was used to measure the mediating variable, job satisfaction. A total of 111 OWSO civil servants participated in this study. The association between the predictor and criterion variables for Research Question One was examined using a multiple linear regression. The mediating effect of job satisfaction on the connection between the predictor and criterion variables for Research Question Two was tested using the Hayes PROCESS macro. Toxic leadership behaviors were found to be a significant predictor of turnover intentions (B = 0.473, p <.001). Because the 95% bootstrap confidence interval did not include zero [BootLLCI = 0.0006, BootULCI = 0.0304], PROCESS findings suggested that work satisfaction mediated this association.
Impact of High School Directors’ Digital Leadership Practices on Teachers’ Self-Efficacy: A Case Study in Phnom Penh, Cambodia Seila Kim; Sarom Mok; Sothea Lim; Sereyrath Em
Journal of Social Knowledge Education (JSKE) Vol. 6 No. 4 (2025): November
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/jske.v6i4.2127

Abstract

Purpose of the Study: This study aims to investigate the impact of high school directors’ digital leadership practices on teachers’ self-efficacy in Phnom Penh, Cambodia. Methodology: This study employed a quantitative survey design, utilizing an online questionnaire. The sample included 300 teachers from 30 high schools in Phnom Penh City. Data analysis was conducted with SPSS version 30, employing both descriptive and inferential statistical methods to answer the research questions. Main Findings: Findings show that both high school directors’ digital leadership practices and teachers’ self-efficacy, overall and by dimensions, were at high levels. A weak but significant positive correlation was found between digital leadership practices and teachers’ self-efficacy. The results also suggest that strengthening digital leadership can indirectly enhance teaching standards by boosting teachers’ self-efficacy. Novelty/Originality of this Study: This study contributes new knowledge by empirically linking digital leadership practices of school directors with teachers’ self-efficacy in Cambodia’s secondary education sector. It advances existing research by highlighting the contextual role of digital leadership in improving teacher capacity, offering practical insights for policymakers and school leaders to develop targeted leadership and training programs.