Goinpeace H. Tumbel
Master Program in Public Administration, Universitas Negeri Manado, Indonesia

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Facilities and Infrastructure Governance in Supporting Service Performance at the Department of Manpower, Cooperatives, and SMEs of North Minahasa Regency Demsi Y. Lempas; Goinpeace H. Tumbel; Steven V. Tarore
International Journal of Information Technology and Education Vol. 5 No. 2S (2026): Special Issue, April 2026
Publisher : JR Education

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This article develops a journal-style synthesis of Demsi Yohan Lempas's thesis on facilities and infrastructure governance in supporting service performance at the Department of Manpower, Cooperatives, and SMEs of North Minahasa Regency. The study addresses a practical problem in local public administration: regional apparatus organizations are required to deliver faster, more accountable, and increasingly digital services, yet many of the physical and technological assets that support those services remain insufficient, damaged, or administratively managed rather than strategically optimized. Using a qualitative descriptive design, the original thesis collected data through interviews, observation, and documentation involving officials of the department and related asset management actors. This article reorganizes the thesis into an academic journal format modeled after the Sammy IJITE article, while preserving the empirical core of the thesis. The findings show that Regional Government Asset (Barang Milik Daerah/BMD) management has been implemented through planning, procurement, utilization, maintenance, and administration, but it has not yet reached an optimal level. Planning is still not fully based on real service needs, procurement is constrained by budget limitations, utilization is affected by damaged and idle assets, maintenance remains reactive, and administration is weakened by data inconsistency and limited digital integration. The most important inhibiting factors are limited human resources, insufficient budget, inadequate facilities and infrastructure, and weak integrated management systems. The article argues that facilities and infrastructure should not be treated as passive office equipment, but as strategic service capacity. Strengthening requires needs-based planning, priority-based budgeting, preventive maintenance, digital inventory, improved human resource capacity, and service-oriented monitoring. The study contributes to public administration literature by showing how asset governance directly shapes local service performance in the fields of employment, cooperatives, and SME development.
Participatory Election Oversight Socialization and Public Participation: An Implementation Analysis of Electoral Supervision in North Sulawesi Hamdan Tahir; Goinpeace H. Tumbel; Devie S. R. Siwij
International Journal of Information Technology and Education Vol. 5 No. 3 (2026): June 2026
Publisher : JR Education

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This article analyzes the implementation of a participatory election oversight socialization program and its implications for public participation in election supervision in North Sulawesi. The study is positioned within public administration and policy implementation because participatory oversight is not merely a communication activity; it is an institutional intervention designed to transform citizens from passive voters into active democratic supervisors. A qualitative descriptive-analytical approach was used. Data were generated through interviews with strategic implementers, technical staff, participatory oversight cadres, and community participants, supported by observation and document analysis. The analysis applies Edward III's implementation framework, namely communication, resources, disposition, and bureaucratic structure, and connects these dimensions with supporting and inhibiting factors affecting citizen participation. The findings show that the program has been implemented through vulnerability-based regional mapping, targeted participant selection, face-to-face and online dissemination, case simulation, discussion, pre-test and post-test activities, and follow-up communication through WhatsApp groups and contact persons. Communication, disposition, and bureaucratic structure generally support implementation, but resources remain the weakest dimension because of budget limitations, archipelagic geography, uneven internet access, limited activity duration, and the insufficient readiness of citizens to prepare initial evidence for reports. The program improves electoral knowledge, awareness, consultation behavior, and initial courage to report violations, but public participation has not fully developed into strong, timely, and complete formal reporting. The article proposes an integrated model of sustainable participatory oversight based on risk-based planning, localized case simulation, cadre networks, accessible reporting channels, and continuous feedback. The study contributes to policy implementation literature by showing that citizen participation in electoral supervision requires institutional education, social trust, reporting protection, and resource-sensitive program design.